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3 Reviews
- Industry: Banking
- Company size: 5 001-10 000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Synerise - this Customer Data Platform that gives unlimited possibilities for future !
Reviewed on 2020/09/28
Synerise puts a lot of effort to build Customer Data Platform with advanced features and best UI/UX experience for users and marketers. Enterprices can define advanced rules and groups with required access rights. Dynamic content campaigns may be subject to an approval process prior to implementation. Whole solution allows people to work on the same tool, and allows you to control and manage campaigns for even large companies.
Pros
Synerise platform has features which are avaliable in many separate marketing cloud solutions.
Easy to build customer identification and integration with current data in other systems is most of the powerfull solutions I know. In Synerise I can build effective omnichannel real-time analytics, custom dashboards, real time campaigns for every possible channel and media, use A/B/X testing to choose best communication. Every collected data can be stored in Terrarium data storage very effectively, thanks to this you can use at low costs large volumes of data.
Cons
Every product can be improved and has some inconveniences. However, it is very important to listen to customer feedback and quickly fix malfunctions and improve good solutions. Synerise team is always close to every customers to improve product.
Reasons for Switching to Synerise
The Synerise team perfectly understands the needs of the business and develops the product to meet the highest standards. Only one at that time who can build on premises instalation, competition mostly on the cloud. Local development team.- Industry: Retail
- Company size: 201-500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Synerise is complicated and rather expensive - not recommended for medium size e-shops
Reviewed on 2022/02/06
product recommendation frames were blocked by adblocks due to 3rd party cookies Synerise focus, A/B testing was easy and working good
Pros
It has a very good marketging and trainings, quite good customer support, good A/B testing features
Cons
AI algorithms are not well trained and deliver poor results, it is relatively expensive, the support is good but you have to wait for it sometime if you are not a big e-shop, integrations are difficult and expensive
- Industry: Computer Software
- Company size: 2-10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
best tool for analyze the behavior of the customers
Reviewed on 2022/06/28
my overall experience with Synerise it is that allows to know the needs of the customers before the customer decides what he wants
Pros
this platform has been designed to help the specialties in marketing, which practice retail, agencies that use the media
Cons
I would say that at the moment, I have nothing to report concretely
