Recruiterflow

4.7 (322)
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Candidate tracking & CRM for recruiting & staffing agencies.

Overall rating

4.7 /5
(322)
Value for Money
4.8/5
Features
4.6/5
Ease of Use
4.7/5
Customer Support
4.8/5

98%
recommended this app
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322 Reviews

Jen
Jen
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Recruiterflow tries harder!

Reviewed on 2023/06/23

Had an **excellent** customer support call with [sensitive content hidden] who came on video with...

Had an **excellent** customer support call with [sensitive content hidden] who came on video with me to troubleshoot a minor issue but also asked about routine ways I was using Rf. He updated my import function so we're able to add candidates more quickly. We also went thru one of my Advanced Searches to see how it could be made better/more accurate. SUPER HELPFUL!

Pros

Recruiterflow works really hard to earn your business. +Product Updates: They solicit feedback on making product better and quickly turnaround product updates. For example, recently introduced new text feature in campaigns. +Customer Support: We speak with a real person, not a bot, every single time. We don't have to file a help ticket or wait for a call back, as I often did with Salesforce. Recruiterflow is a growing company with everyone invested in the success of the product and their clients. They're really interested in problem solving. I hope this never changes!

Cons

I wish they had a pricing option for groups vs. seats. Or lower cost for each additional user.

Alternatives Considered

Bullhorn ATS & CRM

Reasons for Choosing Recruiterflow

No easy integration with LinkedInAlso becoming onerous to get the type of support we neededThey were always trying to sell us additional features w/o making time to understand our biz

Reasons for Switching to Recruiterflow

Intuitive interfaceBuilt-in email automationDirect integration with the other tools we use Everything we need w/o a lot of complexity
John
Overall rating
  • Industry: Human Resources
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing product

Reviewed on 2024/02/23

It’s been amazing. From the ease of use, to the training, the consistent updates and communication...

It’s been amazing. From the ease of use, to the training, the consistent updates and communication from the firm.

Pros

Ease of use and function; customization of workflows

Cons

Nothing that is a direct issue with Recruiterflow, but just learning a brand new system

Alternatives Considered

Bullhorn ATS & CRM

Reasons for Choosing Recruiterflow

Overall cost of Loxo versus the overall cost of Recruiterflow was significantly different

Switched From

Loxo

Reasons for Switching to Recruiterflow

Cost and a recommendation from another user that had switched from bullhorn
Viraaj
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Recruiterflow has been rather turbulent. It took me some getting used to.

Reviewed on 2017/09/15

Pros

a) I think it's great that its can so easily launch the job on your careers page and remove it.
b) Activity logs are super helpful

Cons

I know you guys are a start so here's some constructive feedback:)

a) Activity logs delay and don't auto refresh.
b) Disqualifying candidates should be easy with template-d communication rather than two steps i.e disqualifying and then writing an email. Tabs are on either ends so it's slightly hard. Check Greenhouse maybe for UI
3) Filtering your job does not auto filter the interview stages there. This means I have to remember which interview stage is mine(Eg: Take home test or Take-home test). I'm choosing from quite a few.
4) Adding recruiters to profiles need some work. Not clear enough to finish in case you don't want to go through the entire stage
5) Need to embed classmarker/other tests into this
6) Can't see invoices
7) Bulk movement of stages
8) A lot of my non recruiterflow emails are getting labelled "recruiterflow" on my headout gmail account and that's a real problem too

Response from Recruiterflow

Thanks Viraaj for your feedback and constructive criticism. We are working hard to improve. We are just a few months old and working hard to improve your experience.

We have noted your feedback and will work to make your experience better.

Abhik
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

One of the best CRMs for Headhunters!

Reviewed on 2024/10/01

Very pleased with this CRM. Super easy to use with a lot of possibility for customization.

Very pleased with this CRM. Super easy to use with a lot of possibility for customization.

Pros

Ease of integration, organized workflows, ease of access to historical data

Cons

Certain parts can be automated, for instance once a scorecard is submitted, it would be nice if the system automatically moves the candidate to the next stage

Brenda
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

RF is easy, effective, and worth it!

Reviewed on 2024/02/27

I really have to compliment the RF team. They are always available to help, answer questions, and...

I really have to compliment the RF team. They are always available to help, answer questions, and they'll take your feedback to the team for product ideas. It's always so easy to engage with them, and they don't give up until your issues is solved. Also, overall RF is a great ATS for its ease of use, its functionality, customizable workflows, and adaptable integrations - we use it every day and are very happy with it!

Pros

Recruiterflow is easy to use, customizable and their support is amazing. I appreciate the functionality offers and the integrations are great and seamless to activate.

Cons

I've not found the CRM function for managing and tracking clients to be the best - we're using alternative sources to do BD. It's fine for Account management, but building leads and doing outreach is just not a viable scalable option in RF.

Alternatives Considered

Bullhorn ATS & CRM, Loxo and Crelate

Reasons for Switching to Recruiterflow

RF was more cost effective and user friendly to me.
Adam
Overall rating
  • Industry: Human Resources
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent system, better Customer Service

Reviewed on 2024/02/29

Pros

It really is an excellent product, but whats impressed me most is their people. The sales team were passionate and truly understood the product, which really wasn't the case when I got the pitches from other ATS/CRM systems. Further, the customer support once in are caring and really excellent at their job. I've been in Recruitment for 15 years and this is the best ATS I've used in terms of People support, and their product is one of the best as well.

Cons

Some small workflow changes could be made that aren't a big problem, it's just a 9/10 experience rather than a 10/10, I'm being critical. I feel like the kinks will be ironed out in time.

Alternatives Considered

Zoho CRM, Recruit CRM and Greenhouse

Reasons for Switching to Recruiterflow

The sales people + product itself where the best I saw.
Kathleen
Kathleen
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Software for the Money & AMAZING Customer Service, Very User Friendly!

Reviewed on 2023/10/11

The customer service is amazing, the training that is provided is exceptional and they are...

The customer service is amazing, the training that is provided is exceptional and they are constantly improving their platform.

Pros

Everything! Super user friendly and if you ever have questions they are quick to hop on with you and explain / train!

Cons

I love everything about RF! No complaints.

Alternatives Considered

Salesforce Sales Cloud

Reasons for Choosing Recruiterflow

Due to Loxo's terrible customer service and lying that we could use their software as a recruitment platform & essentially get rid of Indeed, LinkedIn, etc. LIES!

Switched From

Loxo

Reasons for Switching to Recruiterflow

Great pricing, exceptional customer service, user friendly and customizable!
Verified Reviewer
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product for SME sized recruitment agencies!

Reviewed on 2024/02/27

Very good, good support, easy to use. Would highly recommend!

Very good, good support, easy to use. Would highly recommend!

Pros

The ease of use, the front end appearance is very easy to navigate. All of the features that you would expect and want from an efficient and well designed CRM/AMS are there, and at a great price.

Cons

The reporting is fine from a top level, but could use some more detail. For example, you can track contact calls & candidate calls per user, but can't track "type of calls", such as "Connected", "Voicemail" etc... they all get lumped in together. But this is honestly the only slight down side to Recruiterflow.

Alternatives Considered

Bullhorn ATS & CRM

Reasons for Switching to Recruiterflow

A better price and offered some newer features as standard such as Recipes and Automation, which is really great!
Verified Reviewer
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Great Platform, But One Major Flaw Makes It Unusable for Large-Scale Recruiting

Reviewed on 2023/09/12

While I love the platform overall, this single inconvenience severely undermines its utility,...

While I love the platform overall, this single inconvenience severely undermines its utility, making it impossible to use effectively.

Pros

The UI is great. Workflow is great.Ease of use is great.

Cons

Transferring data from LinkedIn to Recruiterflow is outdated and cumbersome. While most other platforms allow for one-click data import from a LinkedIn page to their database, Recruiterflow requires you to download a PDF and then parse the information. This becomes impractical when dealing with thousands of candidates. This single inconvenience severely undermines the utility of the product.

Alternatives Considered

Crelate

Reasons for Choosing Recruiterflow

Better product.

Reasons for Switching to Recruiterflow

Better product except for the LI data transfer.
Shane
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Recruiterflow saves my staffing agency time and money

Reviewed on 2024/05/23

Pros

I love that so many of my day to day activities are easily automated using Recruiterflow.

Cons

I wish there were ways to pin tabs open so I didn't have to utilize the back button.

Alternatives Considered

Bullhorn ATS & CRM

Reasons for Switching to Recruiterflow

Gave more functionality for my small agency at a cheaper price.
Mark
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great implementation

Reviewed on 2024/02/26

RecruiterFlow customer support is way above expectations.

RecruiterFlow customer support is way above expectations.

Pros

Ease of use and the capability for customization.

Cons

We haven't found a weakness yet -- after more than 2 years.

Sam
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Small Agency Review

Reviewed on 2023/10/20

Pros

Easy of use.Ability to customise.Easy of set up

Cons

They need a mobile app - the only feature that is really lacking but it is coming. Improved slice and dice reporting would be great.

Alternatives Considered

Bullhorn ATS & CRM and Salesforce Sales Cloud

Reasons for Switching to Recruiterflow

Features are modern. Cost. Customisation ability.
Jerry
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use

Reviewed on 2024/02/24

Overall its been really great. We will continue to use for years.

Overall its been really great. We will continue to use for years.

Pros

Simple, easy to use.
Very fast, I do temp recruitment so its perfect.

Cons

There are no cons to using this software

Matthew
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

RecruiterFlow changed thhe way our core business works in 1 month.

Reviewed on 2023/07/11

I love this software, from the moment we saw the features [sensitive content hidden]
presented to...

I love this software, from the moment we saw the features [sensitive content hidden]
presented to us we knew we needed this! and we haven't had 1 regret or reservation yet. Worth every penny.

Pros

The applicant tracking system is wonderful, our consultants have found this to be one of the biggest time savers, it is super valuable to have all your applicants from any job board go into the same 'applied' funnel.

Cons

The reporting is a little archaic, but the team at RecruiterFlow are actively working on new features to be implemented shortly. And this is one thing I love about them, customisability is at the forefront for RecruiterFlow and they AWLAYS listen, customer service 10/10.

Alternatives Considered

Bullhorn ATS & CRM, RecruitBPM, ZipRecruiter and Vincere

Reasons for Choosing Recruiterflow

Recruit So Simple was built for smaller companies, we outgrew it quickly.

Reasons for Switching to Recruiterflow

Initially, for the pricing. But in hindsight RecruiterFlow was the right choice for us anyway.We were worried about getting involved with a HUGE CRM provider as we felt the support wouldn't be there for us.
Rodrigo
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Recruiterflow None Bias Review

Reviewed on 2024/04/30

I have a good experience using and managing recruiterflow and it is a cost friendly ATS which I...

I have a good experience using and managing recruiterflow and it is a cost friendly ATS which I would likely recommend to other companies

Pros

I like using recruiterflow because of its easy navigation and very user friendly options

Cons

Job posting integration between job sites and recruiterflow are limited to few job/career sites

Federica
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Good CRM but could be a bit more user-friendly

Reviewed on 2024/03/05

I am overall pretty happy with recruiterflow but I wish I could modify campaign statuses and...

I am overall pretty happy with recruiterflow but I wish I could modify campaign statuses and existing profiles through the extension

Pros

I like the fact that I can track jobs and candidates, the chatgpt addition for emails and job adverts, and all the automated processes that make the job easier.

Cons

You can't modify campaign status from the extension. For example, you can't stop a campaign or remove someone from it on the extension, you need to go to the profile page.
When a profile already exists, you can't just update the existing profile on the extension (except occasionally if the email found is the same). You need to search for them on the web page and update them manually.
You can't bulk unsubscribe people from a specific company.
Sometimes the search bar doesn't immediately find people after inputting their phone number or email.
Sometimes the chrome extension doesn't open.
It can be difficult to track candidates on a job on one when it's in "list" mode, and to move from one candidate to the other, because the back and forth arrows are not available.

Jonathan
Overall rating
  • Industry: Outsourcing/Offshoring
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A great recruiter software especially for candidate management

Reviewed on 2024/02/28

So far it has been great and delivers on all of our main requirments.

So far it has been great and delivers on all of our main requirments.

Pros

Our focus is mainly on candidates and assisting them with gathering documents for visas. This is one of the easiest softwares to organise and save documents and then share them when required.

Cons

There is the option to create jobs for employers to track the recruitment stage. It would be great if a similar function was available for candidates so you can track what stage they are in (say Kanban view) before they are ready to send to employers.

Rob
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Recruiterflow is an amazing tool.

Reviewed on 2024/02/26

I could not ask for anything better. The tool is amazing, the customer service is great, it does...

I could not ask for anything better. The tool is amazing, the customer service is great, it does not cost that much, and if I find bugs or issues, they are willing to fix it right away.

Pros

Recruiterflow is the most intuitive ATS that I have ever used. It's everything you can ask for when running a small staffing agency from an ATS perspective.

Cons

I don't have anything to mention. It's a great tool.

Alex
Overall rating
  • Industry: Human Resources
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great ATS for recruiters

Reviewed on 2024/02/28

Overall enjoy it! Very easy to use and works well for a recruitment firm.

Overall enjoy it! Very easy to use and works well for a recruitment firm.

Pros

Easy to use and captures all of the information we need
Enjoy the automation with linkedin to save time when creating profiles
Great recipes and campaigns to save time as well

Cons

No mobile app
Uploading from excel
Have experienced issues with searches based on location

Justin Allan
Overall rating
  • Industry: Outsourcing/Offshoring
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I Recommend Recruiterflow

Reviewed on 2024/05/10

I recommend Recruiterflow to other recruiters or outsourcing companies to use this product. 10 out...

I recommend Recruiterflow to other recruiters or outsourcing companies to use this product. 10 out of 10!

Pros

Recruiterflow is very great ATS for us recruiters. Easy to use. User friendly.

Cons

Nothing really, it's not perfect but what they have right now are all good.

Amy
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Platform to manage and recruit candidates

Reviewed on 2024/02/26

Pros

- Integration possibilities
- Job posting and linking to custom fields.
- Customisation
- Document upload via public link
- The Recruiterflow Team
- Candidate management

Cons

There are a few features in the different stages which can't be edited due to the Recruiterflow settings. There are a few features which I would like to be added to optimise our candidate journey through Recruiterflow. However, there is an area where you can propose these new ideas so hopefully they'll be added soon.

Mila
Mila
Overall rating
  • Industry: Information Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

How useful the Recruiterflow in recruiting.

Reviewed on 2023/09/27

No complaint. It's good for tracking candidate and for recruiting.

No complaint. It's good for tracking candidate and for recruiting.

Pros

My day to day usage in recruiter is to check the applied applicant, add candidate for tracking and future used. Update the swimlane to know on what stage candidate is. Sync email and DocuSign.

Cons

Issue in integrating with the DocuSign. There might be a bug, if possible fix it.

Kendra
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

PrepTECH Review

Reviewed on 2024/02/26

Overall great but disappointed we can't use Client Portal more.

Overall great but disappointed we can't use Client Portal more.

Pros

Customer Support is GREAT! Very user friendly platform.

Cons

Client Portal is very behind on what we need from it. It is very clunky.

Srujay
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great journey of hiring with Recruiterflow

Reviewed on 2024/05/01

Pros

Mostly its ease of use and making the most out of it.

Cons

To be honest this is a difficult question since i don't have anything that is disappointing yet.

Hugh
Overall rating
  • Industry: Human Resources
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Everything we were looking for!

Reviewed on 2024/04/30

Pros

Ease of use. Cost. Easy setup. Smooth candidate pipeline flow.

Cons

We had an issue with our database being uploaded properly. It was unintentional but set us back a couple weeks but ultimately remedied to our satisfaction.