WatchWire Reviews

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16 Reviews

- Industry: Printing
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Helpful tool for tracking bills
Reviewed on 2022/08/09
Pros
Staff was great to work with, and the software is user-friendly once you know what you're doing.
Cons
Setup took a while to get running smoothly, and there were occasional issues that needed to be ironed out throughout the use of the software. But any issues were fixed quickly
- Industry: Electrical/Electronic Manufacturing
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review of WatchWire
Reviewed on 2021/03/18
The best part of working with WatchWire is working with the EnergyWatch team. I championed...
The best part of working with WatchWire is working with the EnergyWatch team. I championed WatchWire within my company and the EnergyWatch team always provided me with the right data at the right time to help me sell WatchWire internally.
Pros
The comprehensiveness of the software is what impresses me the most. I led the team that helped choose WatchWire and now we are rolling it out to several parts of our organization and even to some of our direct customers and suppliers. Another great part of the platform is the 'tentacle' it has into various sustainability databases, accounting systems, and metering devices.
Cons
My company is in the electrical system manufacturing business, so power quality data is important to us. I'd like to see the WatchWire platform evolve with more power-related data sets, such as current, voltage, etc.
Reasons for Choosing WatchWire
The first time I saw the WatchWire solution, I went back to my leadership and said 'we have to have this.' WatchWire is so superior to our internal development efforts that switching was an easy -- and way more affordable -- decision.Switched From
AcuCloudReasons for Switching to WatchWire
We chose WatchWire because of: (i) superior industry knowledge and insight, (ii) ease of use, (iii) comprehensiveness and ability to serve many constituents within our organization, (iv) very impressive feature set in a short period of time, (v) high-level of comfort with the engineering team and its ability to add features quickly.- Industry: Renewables & Environment
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Casual User
Reviewed on 2018/08/13
Pros
Benchmarking tools, M&V portal for analyzing savings
Cons
Difficult to navigate different utility sites, splice data for multiple sites
- Industry: Management Consulting
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Watchwire Rocks
Reviewed on 2021/03/02
Watchwire rocks!
Watchwire rocks!
Pros
Watchwire is an outstanding all-around energy management software. The tool is extremely intuitive to use and well organized, but doesn't skimp on advanced functionality in any way including data APIs, efficiency/renewable project M&V, budgeting, and bill simulation.
Cons
I don't have any complaints about EnergyWatch!
Alternatives Considered
EnergyCAPReasons for Switching to WatchWire
In addition to its intuitive nature and advanced feature, we like Watchwire's integration with Urjanet to ease data collection into the platform.- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great platform for energy data management and team management activity
Reviewed on 2021/06/26
With this platform I was able to lead the team with all management of energy in my organisation
With this platform I was able to lead the team with all management of energy in my organisation
Pros
The future available with Bill database and audit please helpful in sophisticated way. To maintain the team this platform has helped in in a major role for my organisation. Energy management can be done very easily
Cons
The interface is quite complex to navigate different sites or multiple sites. Power related data sets can be added to this platform
- Industry: Real Estate
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Customizable, Real-Estate Forward Software
Reviewed on 2024/05/14
Pros
WatchWire is very customizable and definitely has a real estate focus - compared to other platforms. We are able to truly organize and analyze our properties in unique and evolving ways and see our data in real time. There is generally no waiting - you can see your data or pull a report daily and see everything up to date.
Cons
Much like the industry it sits within, WatchWire is continuing to mature and evolve which of course can bring growing pains, but they are committed to making things work and innovating in the process.
Switched From
Conservice ESG- Industry: Environmental Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Everything in One Place
Reviewed on 2023/07/26
We view our company as a big family. WatchWire treats us very similarly. From the first call,...
We view our company as a big family. WatchWire treats us very similarly. From the first call, through the sales portion, and through implementation and beyond, we have been treated with respect and our opinions and preferences have been valued. We feel included in the process, and WatchWire has always worked with us and where we are as an organization. Their people make the company and their products better.
Pros
Because our data is uploaded and organized so well by WatchWire, we are able to create custom KPIs and utilize integrations to effectively and efficiently monitor, alert, and report on energy consumption.
Cons
Some of the provided reports are not as intuitive as preferred.
- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great service which added instant transparency and value to our organization.
Reviewed on 2021/02/05
Fantastic experience. The team not only helps with our needs but offers consulting on areas outside...
Fantastic experience. The team not only helps with our needs but offers consulting on areas outside of their scope. Without this service an additional head count would be required to manage the program. And we would have to obtain a separate software.
Pros
Watchwire provides invoice collection, invoice management, strategy consulting and analytic provider of utilities data for services throughout the USA and Canada. Implementation was managed by the Energy Watch team. It was turn key and exceptional. Online portal is excellent. It has increased our teams credibility with internal business partners.
Cons
The software has met all of our needs.
- Industry: Real Estate
- Company size: 501–1,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Carbon Neutrality tool
Reviewed on 2022/10/29
Pros
Professional implementation team that was willing to accommodate our requirements. Ability to integrate with many data sources. Provides AI based metrics for managing emissions.
Cons
Visualization layer is outdated and could benefit from a modern toolset.
- Industry: Transportation/Trucking/Railroad
- Company size: 1,001–5,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
WatchWire by EnergyWatch
Reviewed on 2021/02/09
We had a very positive experience working with the Energy Watch team during the implementation...
We had a very positive experience working with the Energy Watch team during the implementation phase. The team is still very engaged and available to help us with questions and training.
Pros
The WatchWire platform has reduced our data entry in both our AP system and the spreadsheets we previously used to track energy consumption and rates. A scheduled file transfer to our ERP facilitates our payment processing. The reporting capabilities are robust and give us more timely and useful information.
Cons
Integration was smooth. To date, the product is meeting our expectations.
- Industry: Commercial Real Estate
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very satisfied with WatchWire!
Reviewed on 2021/04/09
The customer service with WatchWire has been stellar. The team has been very helpful with personaliz...
The customer service with WatchWire has been stellar. The team has been very helpful with personalized requests and items specific to our portfolio. The Energy Watch staff has even met with our external data verifiers and helped with additional requests and they’ve gone above and beyond.
Pros
This software is easy to use, the added functionality of the different kinds of on-demand reporting is helpful. The financial data that WatchWire gathers is helpful to understand more about property operations and areas of improvement. The user friendly aspects that I like are being able to make manual changes in the platform and approving any invoices that didn’t pass audits. It’s very helpful to be able to sync to ENERGY STAR Portfolio Manager on demand.
Cons
I wish there were more options for calendarization on the many reports. It would also be helpful to have a normalization option based on the building occupants once they’ve been entered into WatchWire as a KPI.
- Industry: Utilities
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Without this tool you are in the dark when it comes to your energy.
Reviewed on 2021/03/15
Pros
Customizable to our size and needs. Platform performs as advertised. Saved us time and money!
Cons
As of now we are happy with the platform, however, I will circle back if something comes up that I think would be relevant.
- Industry: Commercial Real Estate
- Company size: 201–500 Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The system is extremely user friendly and provides valuable information at your finger tips
Reviewed on 2017/07/07
Financial and Management tool for all Utilities within the portfolio
Financial and Management tool for all Utilities within the portfolio
Pros
The detailed and historic information available for all Utilities for the entire portfolio, the ease of navigating the database and reporting capabilities are invaluable.
- Industry: Food Production
- Company size: 201–500 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Changed the way we see data
Reviewed on 2021/04/06
Pros
Helped us to improve our data overview. Saved us $60,000 in the first year. we love the team behind the system
Cons
The minor part was integrating the system with other systems, but it's just at the start; after it, it is easier.
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
My experience with the software has been good; it's fairly user friendly.
Reviewed on 2017/07/10
Pros
Offers a variety of ways to sort and review pertinent data and the data base is fairly extensive and goes back several years. Reports are easy to read and the data is accurate.
Cons
I sometimes forget where to go or what to do to prepare certain reports. Maybe it's me or maybe there are multiple steps that aren't so obvious.
- Industry: Biotechnology
- Company size: 10,000+ Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Greatest Customer Service
Reviewed on 2018/08/14
Best customer service I’ve ever received
Best customer service I’ve ever received
Pros
Software is simple, informative and intuitive. The customer service with it is also very impressive.
Cons
Not great on a cellphone, but otherwise literally zero complaints