FitSW

4.4 (198)
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Client fitness tracking for personal trainers

Overall rating

4.4 /5
(198)
Value for Money
4.5/5
Features
4.2/5
Ease of Use
4.4/5
Customer Support
4.5/5

90%
recommended this app
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198 Reviews

Jordan J.
Jordan J.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 5,001–10,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Measurable Goals Lead Clients to Succeed

Reviewed on 2019/12/04

I manage multiple clients at once. Results, progress graphs, messaging, daily goals, and exercises...

I manage multiple clients at once. Results, progress graphs, messaging, daily goals, and exercises are in one place. Keeps business in app & not in my personal text messaging. Videos provide client visuals of how to do exercise.

Pros

I can create daily measurable goals for each client. Clients track in app if goal was met or not. Client and I real time message in app. This way, we discuss hurdles and next steps. This allowed me to message clients during holidays to keep motivation and morale high. Clients stayed on track.

Cons

I would like to brand my page. This would make it more professional for business. Make this an option even if there is a cost for it.

Malexy S.
Malexy S.
Overall rating
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

I love having my own virtual trainer and best of all, I do not stop doing my homework to go to...

Reviewed on 2018/07/18

Maintain physical and mental health, design my own exercise and nutrition plan.

Maintain physical and mental health, design my own exercise and nutrition plan.

Pros

What I like the most is that I have my own virtual trainer, since each exercise is accompanied by a demonstration video, facilitating the training. It is an easy tool to use and very useful for those of us who care about our health, our food and our physical appearance. I like that through the application you can create an Exercise Plan, associated with a Diet Plan and in turn you can follow up on the exercise routine, being able to define it as an integral application of exercises.

Cons

I would like to be able to download my own training videos to know if I am doing them well, which would motivate me more to continue with the exercise routine.

It is important to improve the advertising campaign, I learned of the application by a friend who uses it and I loved it.

Response from FitSW

Thank you for your feedback! You can now create and download your own trainer videos. Let us know if you have any other feedback or feature requests.

Erin
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Basic

Reviewed on 2021/05/04

Pros

I chose this software strictly based on cost as a new independent trainer. Inexpensive compared to similar platforms

Cons

Extremely basic. Cannot keep track of financials like other software programs and you can only track client payments if you subscribe to Strype.

Response from FitSW

Thank you for the feedback. You absolutely can track financials on your financials tab. If you would like us to add more features there, please let us know what you would like to see.
There is no subscription you need to pay for with Stripe either - you can just link your account and then you will be able to have your clients purchase or pay for subscriptions, training packages, and sessions.

Mark
Mark
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Everything in One place

Reviewed on 2020/02/06

For the ambitious, this software is a dream. the ability to connect with clients and share...

For the ambitious, this software is a dream. the ability to connect with clients and share information back and forth as well as communicate is priceless. At the time it allowed some of the trainers to connect with clients and share details back and forth to better reach their goals.

Pros

if there was a trainer trying to figure their business out or work with clients after the fact this software is a winner. If offers the video and picture portion which helps with diagnosis and making better choices. It assists with the uploading or nutrition plans and blog content which helps with the journey to wellness.

Cons

The only problem that we didn't like was how the comparison pictures showed at the time. They showed side by side on portrait landscape and of course i lowers quality but the landscape mode didn't adjust the quality or the image size.

Devon
Devon
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Dope

Reviewed on 2020/09/22

Bridging the gap between myself and my clients. It’s easier to schedule and also set programs....

Bridging the gap between myself and my clients. It’s easier to schedule and also set programs. Which make fitness training easier.

Pros

The fact that there are instructional videos simply to follow and arrangement of routines.

Cons

Nothing really, I like every part of it. At least with the new updates it’s nice.

Kelly
Kelly
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Love it

Reviewed on 2021/05/04

Pros

It’s easy to use.
Like video

Won’t let me submit unless I type more

Cons

You can’t track each set of exercises
You can archive clients. Some I have leave but come back

Response from FitSW

Thank you for the feedback! You can track each set of exercises if you enter them as comma separated. You will also be able to archive clients this month! Let me know if you would like use to walk you through tracking each set of an exercise

Vijay
Overall rating
  • Industry: Animation
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very Intuitive Software helpful for my Training Progress

Reviewed on 2019/01/22

I am very pleased with this software. I like that I can access it through an app on my phone. Even...

I am very pleased with this software. I like that I can access it through an app on my phone. Even though I have an android and my trainer has an iPhone, they both work together well.

Pros

I am a client and this software really helps me stay connected with my trainer and on track. I like that he can easily deliver workouts to me and I get notifications when I have a new workout.

Cons

None found yet...I am looking forward to trying the meal-plan feature but I haven't looked at it yet and don't know yet how to log my own foods. So a tutorial on that would be nice.

Caitlynn
Caitlynn
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great instruction and planning

Reviewed on 2019/08/22

Amazing!

Amazing!

Pros

My trainer had me start using FitSW with him and I love every bit of it! It's so easy for me to do workouts he plans for me on my own now because everything is listed step by step and I can watch videos and tutorials of how to do the exercises! It definitely keeps me on track!

Cons

I like everything I've used so far within the FitSW app!

Kenneth
Kenneth
Overall rating
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great working app . Super flexible to customize with all info we would need as a PT

Reviewed on 2017/12/20

Easily to provide important fitness info to my clients. It looks professional for the clients once...

Easily to provide important fitness info to my clients. It looks professional for the clients once they receive an email with their fitness program and details based on themselves

Pros

1. Very flexible to add all kinds of details to measure and track
2. Very easy to add any client and have it send to their email
3. Easy to add exercises

Cons

1. Look of the platform looks a bit cheap
2. Not able to add info while being offline
3. Not able to ask the client if he or she can give his / her opinion about the PT

Jenise
Overall rating
  • Industry: Primary/Secondary Education
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Easy and convenient

Reviewed on 2018/09/25

The experience has been great!

The experience has been great!

Pros

I love using this app to plan and track workouts. When I first started, my trainer loaded workouts that she had designed for me. All I had to do was open the app at the gym and follow the program. Now, I can copy and modify those workouts as I progress.

Cons

The only minor dislike I have is that you can't see the entire notes field when viewing a workout.

Response from FitSW

Thank you for the feedback! We have now made the notes section expandable. Let us know if you have any other feedback or questions.

Kimberly
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Functions but us it’s bugs and glitches

Reviewed on 2021/05/14

It is adequate. I seriously debated switching about a month/month and a half ago because I was so...

It is adequate. I seriously debated switching about a month/month and a half ago because I was so frustrated with glitches, but I’ve invested a ton of time making workouts and linking YouTube videos to exercises not in the library so I keep it because I don’t want to start from scratch. Recently they did finally fix a few glitches and even added a favorites workout at the bottom of the workout page making it much more accessible but it does still have issues.

Pros

I like the exercise library. I like that I can add my own exercises to my library. I like that I can save favorite workouts to reuse with different clients

Cons

It glitches all of the time. For a while my favorite workouts were not available. Also for a time I was unable to scroll to the bottom of my clients or my workouts or something. Both of those problems finally were fixed but it took multiple emails to get resolved. Currently it shuts down every time I try to add a picture of an exercise directly from my camera. I have to take it on my phone first, then pick it from my photos. It also occasionally loses exercises or videos I’ve attached to exercises I’ve entered. So the exercise will show up in a saved workout but no video link appears anymore, and if I search for the exercise to add to another workout it isn’t there. This is an inconsistent problem. Only happens sometimes with some exercises. But it is annoying to have to go back and find a video and relink it.

Response from FitSW

Thank you for the feedback. We have released a new version last week where, you can now take a picture of an exercise directly from your camera and will not experience any issues. We have also fixed the issue where the exercise list was not being updated immediately so all that will now work. Let us know if you have any other issues and we will fix asap at [email protected]

Tina
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Versatile Tool for Trainers

Reviewed on 2021/05/04

Easily track and manage all of my clients and their workouts, progress, and goals.

Easily track and manage all of my clients and their workouts, progress, and goals.

Pros

I love being able to put together workouts for an individual client, but also being able to share it with other clients, if I need to. The tracking feature is great, I love being able to easily show my clients their progress.

Cons

Having to add emails to each client and then the software was automatically sending the workouts that I created to them. I did voice this concern to customer service and they have made that feature optional now.

Response from FitSW

Thank you for the feedback! Yes absolutely thank you for your input, you can control any automated messages or push notifications from your settings page.

Kieran
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Latest update

Reviewed on 2020/10/01

I’ve been a user for over 6 months and currently deliver over 40 sessions a week, safe too say I’m...

I’ve been a user for over 6 months and currently deliver over 40 sessions a week, safe too say I’m a daily user haha. But I do really love the ease of use of the app when creating programmes as it can become very monotonous making programmes on a daily, but this makes it much more enjoyable and professional.

Pros

I really like the ease of use when adding clients and having them access there programmes immediately. I also love including demo videos too help them use there programmes.

Cons

The latest update has caused some problems for me. When I’m updating a programme and I may finish the programme, once saved it will load both the new programme as well as some of the old programme into one which is very frustrating.

Also sometimes when removing a superset it will keep one of the exercises existed as a superset which is then stuck there and cannot been removed causing me too having too make a whole new programme. I hope you can get this sorted ASAP.

Joe
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

I needed a simple system to help me organise and track my client's programmes, FitSW is...

Reviewed on 2017/11/01

I could get rid of all of the paper printed client programmes I was initially using which looked...

I could get rid of all of the paper printed client programmes I was initially using which looked messy and unprofessional.

I can provide meal plans and exercise programmes for overseas clients and clients that are away on holiday with ease.

It has saved time and helped improve the efficiency and professionalism of my business.

Pros

I like the fact that clients have access to their programme / diet via their phone, so when I go on holiday I can easily leave them to still follow their programme without me. The macro breakdown on the diet section is really useful and is great for educating my clients on what kinds of foods they should eat and at what times of day etc.

Cons

When you try to enter multiple sets and rep ranges for a particular exercise on the software and click 'update' or 'save' workout, it does not save with the commas and different numbers.

However, when you input different weights/rep ranges on the app and click 'update' or 'save', it does save it with the different rep ranges etc.

This means that on much iPad, I usually do all of my work on FitSW by logging into the software through a browser, but when a client does a pyramid set - for example - I have to log into their programme via the app to actually input the data for that set.

It's just a bug in the system that gets frustrating as it can be unnecessarily time consuming.

Jennifer
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Exactly the software I was looking for!!

Reviewed on 2021/05/04

FitSW has really changed my business and has helped me keep organized. The more clients I get The...

FitSW has really changed my business and has helped me keep organized. The more clients I get The harder it was to keep up with them and check in through text. This app has made all of that so much easier for me and for my clients.

Pros

Love that it makes it easy to share workouts and health info with my clients. It’s easy for everyone to use. Customer service is great. Everytime I’ve had a question I get A quick response and help until any issue has been resolved. My clients love that when I give them a workout or task to do on their own there is a place to check it off as complete.

Cons

The schedule and calendar are a little basic but overall it achieves what I need It to do.

Response from FitSW

Thank you for the feedback! Let us know if you need anything. We will be adding more features to the scheduler in July so let us know if there is anything specific you would like to see.

Bryant
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great for me

Reviewed on 2021/05/04

I had issues with connectivity with my app at first but I haven't had any issues since.

I had issues with connectivity with my app at first but I haven't had any issues since.

Pros

I'm picky about what I use, and I needed something that would give me the functionality that I need along with business branding. The app and online software is easy to use. From the integrated timer to the graphs and workout selections, I highly recommend it.

Cons

There are no cons for me otherwise I'd switch to another product.

Response from FitSW

Thank you for the feedback Bryant! Let me know if you need anything.

Rodrigp
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

FitSW - best personal trainer software

Reviewed on 2021/05/07

Fitsw keep growing and I have noticed it, before I wouldn't even touch the calender, now its all I...

Fitsw keep growing and I have noticed it, before I wouldn't even touch the calender, now its all I do, their updates are awesome.

Pros

I love the calender as I can schedule my whole week ahead of time, also I am starting to get more online clients so the potential is unlimited so far.

Cons

It was starting to crash bit that issue was fixed fast by their team.

Response from FitSW

Thank you for the feedback! Glad we were able to fix the issue for you right away. If you ever experience any other issues, let us know and we will fix right away.

Danielle
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Several glitches in the software, but it works for what I need it to do.

Reviewed on 2018/07/03

It's nice having all of my client data in one place.

It's nice having all of my client data in one place.

Pros

I like the ability to create super-sets and to create end dates on how many times to repeat a workout for my online clients. I also like that there is a link to demo videos for my clients to use. They've all found that helpful. It's also nice that it emails the workouts to my clients immediately. It's one less step I have to take.

Cons

It would be nice to be able to add your own exercises. For example: there isn't an option for KB Swings in the list. That's a pretty common exercise. I have to find something as close as possible, then add notes about what I actually want. The software has frozen up on me multiple times in the process of creating workouts. I also don't like that I can't access the any info unless I'm connected to WiFi.

Response from FitSW

Hi Danielle,
We just released a release yesterday that resolves a few glitches that were recently reported. Please give it a try and email us if you have any issues - we will fix immediately.

Also, you can easily add your own exercise and have been able to in previous versions as well. All you need to do is go to your exercise list and click the "Add Exercise" button.

Thank you for your feedback and for using FitSW.
Jessica

William
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great value for your what you pay.

Reviewed on 2017/08/31

Ability to put together a fitness plan for a client in a matter of mins. Then have the ability to...

Ability to put together a fitness plan for a client in a matter of mins. Then have the ability to sent comments back-and-forth.

Pros

Very dynamic in that you can quickly put together a fitness plan for anyone in a matter of minutes. Very easy to modify, add , and change as well.

Cons

Reminders are greatly lacking. I should not need to add a workout to my Calendar in order to have reminders sent to the client. The most important event that has to take place is consistent and constant touch points with the customer, and without reminders, this puts the emphasis on the Trainer. This is hard to do as your client base grows.

Karla
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great tool!

Reviewed on 2020/09/21

Helpful, great prices, easy to use for me as administrator and for my clients.

Helpful, great prices, easy to use for me as administrator and for my clients.

Pros

This software has been so helpful. My clients find it easy to use, and I love how professional makes me look. Also, it’s really easy to use.

Cons

I don’t like the videos from the own FitSW team. The exercise technique showed in many of those videos is not good.

Alternatives Considered

ABC Trainerize

Reasons for Switching to FitSW

Price!
Justin
Overall rating
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

FitSW

Reviewed on 2021/05/04

Pros

Ease of use, clients are able to easily follow workouts.

Cons

Constant software malfunctions, clients get logged and and workouts don’t always show up.

Response from FitSW

Thank you for the feedback! We have released new versions of our app on iOS, Web, and Android just this week that fix any issues that have been reported. Let us know if there are any others that encounter and we will fix ASAP.

Kekoa
Overall rating
  • Industry: Sports
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Good App

Reviewed on 2018/12/05

Excellent

Excellent

Pros

That it is easy and offers a good amount f fitness and nutritional selections. However, I would like to see more fitness exercises and nutritional options added to the selections more often!

Cons

Sometimes it isnt working properly and you have to email support and wait for them to fix the issue leaving your clients in the clouds about their plans

Jennifer
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Has made my training business much easier

Reviewed on 2017/09/21

Has really help me manage my business

Has really help me manage my business

Pros

Easy to use and helps me keep track of all my clients. Really like being able to use the schedule to keep track of everything. Like that you guys added a photo section

Cons

It be nice if you guys updated some of the exercise list. This would help us trainers to come up with new and exciting workout ideas

Rennison
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best App yet.

Reviewed on 2021/05/04

I’m such a fan of the app I’m ready to have their developer build my very own.

I’m such a fan of the app I’m ready to have their developer build my very own.

Pros

Easy to use and tutorials are useful for online clients.

Cons

No reason to dislike FitSW, it has everything an online fitness coach needs.

Response from FitSW

Thank you for the feedback! Let us know if you need anything.

Barry
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Easy to Use

Reviewed on 2020/09/18

Pros

Very easy to use for myself and clients.
Really like the adding video option.

Cons

There is a glitch that happens randomly where it will substitute a exercise with another when building a program