Termly

4.7 (78)
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Cloud-based policy management tool for compliance.

Overall rating

4.7 /5
(78)
Value for Money
4.5/5
Features
4.6/5
Ease of Use
4.7/5
Customer Support
4.4/5

92%
recommended this app
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78 Reviews

Justin
Justin
Overall rating
  • Industry: Computer Networking
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Company

Reviewed on 2021/07/21

Pros

GREAT Company and platform. It is great to have terms of service and privacy policies written for you to embed in website. When a policy changes you just edit the policy and click publish, no need to find every place on your website that you put the agreement to edit it. Company is great as well. Price and pricing strategy has changed since I purchased but they keep renewing me with the price and terms that I originally purchased which is great too.

Cons

Really wish they had a plug-in for TOS acknowledgment banners within iOS apps.

Response from Termly

Thank you Justin for the feedback, we are glad you like our service. As for the TOS banner, I will pass this along to our development team.

Raffaele
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to Use and Designed Right

Reviewed on 2021/04/20

Easy to buy, easy to sign up. I had a legal question and they got back to me in 24 hours.

Easy to buy, easy to sign up. I had a legal question and they got back to me in 24 hours.

Pros

I choose Termly for its design and features. I ended up upgrading to the pro account to service a few websites and languages.

Cons

The documentation on how to place the cookie and privacy policy was good, but would like to have seen videos.

Alternatives Considered

iubenda

Reasons for Switching to Termly

Although to cost was higher, the features and compliance were better. I take privacy seriously.
Mike
Mike
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 201–500 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Good if you're concern is GDPR, but doesn't handle multi region well

Reviewed on 2021/07/23

Unfortunately, we have begun looking at more expensive solutions as it seems you et what you pay...

Unfortunately, we have begun looking at more expensive solutions as it seems you et what you pay for when it comes to cookie consent and policy management platforms.

Pros

It is incredibly easy to set up from both a cookie consent and policy management standpoint. You can set how frequently it scans the site and updates the modules installed.

Cons

Doesn't handle multi-region compliance well if you're US based. Will not allow cookies to be set even in opt-out regions, resulting in a huge drop in analytics and remarketing capabilities.

Response from Termly

Hi Mike,

Thank you for your feedback!

Our team is pleased to hear that Termly is easy to use.

Regarding multi-regional compliance, You can minimize the impact of the cookie banner installation on analytics metrics using geo-targeted banner settings.

In regions unaffected by or have less strict data privacy laws, you can configure your Termly banner to be less strict and, therefore, more likely that your analytics cookies and scripts will be delivered for those regions.

Enable less strict consent settings:

Opt-out of receiving cookies instead of opt-in

Enable scroll-to-consent (implied consent)

You can find these settings on your Termly dashboard under Consent Management > Consent Banner settings > Consent settings.

Should you have any questions, please do not hesitate to contact our customer support team.

Sincerely,

The Termly Team

Raz
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

TERMLY: A Must-Have Subscription for GDPR Compliance

Reviewed on 2023/05/15

Pros

TERMLY is a must-have subscription for anyone looking to ensure GDPR compliance for their website. The peace of mind that comes with knowing your website is compliant and protected is well worth the investment.

Cons

At this point, I have nothing that I don't like about Termly.

Natalie
Overall rating
  • Industry: Consumer Goods
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Convenient policy maker

Reviewed on 2023/05/11

Awesome, compliant legal documentation for my website/business.

Awesome, compliant legal documentation for my website/business.

Pros

I like most that the documents connect to my website/embedded, and can be updated real time.

Cons

I like document customization, but I wish more fonts were available

Chris
Overall rating
  • Industry: Wholesale
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great for Cookie Consent

Reviewed on 2023/05/09

It was easy to install and easy to integrate.

It was easy to install and easy to integrate.

Pros

Termly offers a cost effective and easy to use cookie consent integration for websites. It provides you with features that lets you change theme settings.

Cons

Nothing, it was the best option for my Magento 2 websites.

Verified Reviewer
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Sold Product

Reviewed on 2023/05/04

Pros

Helps make the compliance process easier and stays up to date as needed.

Cons

Nothing, low effort, high return. Great product.

Kurt
Kurt
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great solution for keeping sites up-to-date with Privacy Policy, Terms of Use and Cookie...

Reviewed on 2021/06/30

Termly has been a great solution to help our digital marketing agency provide privacy policies,...

Termly has been a great solution to help our digital marketing agency provide privacy policies, terms of use and cookie notices for our clients' websites. Termly makes it easy to provide these important notices.

Pros

Termly makes it super easy to create privacy policies, terms of use and cookie notices and add them to your website.

Cons

I really don't have any complaints. Termly is super easy to use and implement and does what it's supposed to do.

Stephen
Stephen
Overall rating
  • Industry: Law Practice
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing Product, Amazing Price, Amazing Support

Reviewed on 2018/03/08

I received the benefit of a comprehensive set of website policies that are attorney-drafted and...

I received the benefit of a comprehensive set of website policies that are attorney-drafted and easy to use and understand.

Pros

Offers all the major website policies
Offers website policy customization
Competitively priced
Easy to use product

Mike
Mike
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Powerful and Easy

Reviewed on 2021/07/20

Pros

Very easy to set up. Easy to write a policy with the wizard. Easy to integrate into software.

Cons

Difficult (impossible) to add your own language into the policies. This can be a good thing for compliance, but hard when you want to customize.

Regan
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Policies in a minute

Reviewed on 2023/05/03

I used Termly for my website. it was super as i could cover cookies, terms and conditions, refunds...

I used Termly for my website. it was super as i could cover cookies, terms and conditions, refunds to mention a few key areas. i recommend Termly cut out legal fees to set ot up.

Pros

Termly is easy to use. Customers can tailor make their policy documents. The documents interface well with any platform. It is not filled with heavy and technical jargon.

Cons

Reading through the aspects of the policy acn be time consuming. Some of the aspects were too continental specific, but in the draft this was editable.

Dan
Overall rating
  • Industry: Information Services
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Keep Your Website Current

Reviewed on 2023/05/15

Pros

With the legal woes and lawyers of America, we found it very important to be up to date with our internet usage policy and all of that other complicated stuff. Termly made it easy for me to be in compliance with policies I needed to allow all users access to my site from around the globe without having to do much.

Cons

If you are implementing on your website, make sure you understand it will take a little experience to pull it over with the API. Also, some add blockers, such as Brave Browser, will block the API from running. For the most part, I have had very little problems or concerns.

Evan
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

I was happy that I found Termly

Reviewed on 2023/05/02

Overall, I was happy that I made the investment and enjoy peace of mind that I am protected with...

Overall, I was happy that I made the investment and enjoy peace of mind that I am protected with legally responsible policies for my services.

Pros

Termly allowed me to easily update my policies and keep an eye on compliance as I started out my business.

Cons

Some of the cookie-cutter policy sections do not directly align with my needs and expectations.

Patrick
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Termly is a great service for those of us who aren't lawyers

Reviewed on 2021/07/24

Termly has been the perfect middle-ground for me in a sea of "free" policy generators that aren't...

Termly has been the perfect middle-ground for me in a sea of "free" policy generators that aren't as comprehensive or require much more manual entry and lookup and other professional options that cost an arm and a leg in fees to deploy.

I love the concept of always having automatically updating policies with regards to the ever-changing legal climate online and the mess of becoming compliant in a variety of jurisdictions and foreign countries and blocs.

Pros

Termly's website walks you through every possible edge case for compliance on your website for cookies, terms of use, and privacy policies. It does this through a step-by-step interview process whereby the data is collected based on your website's needs, features, and means of harvesting data from your users.

Once you are done answering termly's questions you end up with a pretty well structured and visually polished document that can be incorporated into your website in a variety of ways. I chose to link my policies directly to termly so that the most up-to-date edits from their legal team regarding website compliance and new privacy requirements in other countries are automatically addressed.

Cons

I wish the embedded feature that I am using would load quicker on my website. When I click on my policies I am greeted by a 2-3 second delay while the data is fetched from the server. It may seem pedantic on my end, but there must be a way to embed the policies and have them load faster with some form of pre-caching on termly's end or via website plugin of some kind.

I don't like the process of adding a new website to termly, however. It asks you to pay immediately and then there is no interstitial to tell me that the website has been created and is ready for policy creation. I have to add a website again and then it magically is ready for me. Something seems amiss about that workflow.

Dean
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great for creating policies for small businesses.

Reviewed on 2021/07/15

We found Termly on the web and are glad that we did. It saved an enormous amount of time creating...

We found Termly on the web and are glad that we did. It saved an enormous amount of time creating and posting policies. For the price, it is a bargin!

Pros

We have found termly to be extremely easy to use. It was simple to create policies using the wizard. By answering a series of questions our policies were created for us in minutes. They look very professional and help us to remain compliant with very little effort. I highly recommend the product.

Cons

We had a small challenge figuring out how to place the policies on our website, but once we understood how to do so, it was very easy to update and maintain.

Keshia
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

LOVE....LOVE.....OMG LOVE!

Reviewed on 2021/07/27

Before using termly we did not have a return policy. We now have complete compliance, and it has...

Before using termly we did not have a return policy. We now have complete compliance, and it has saved us so much money!

Pros

Ease of use, and integration to our website!

Cons

Unable to edit the page to look lore like documents already added to our website.

Vincent
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Effortless compliance

Reviewed on 2021/10/11

I wanted to make sure my website’s policies were well written and easy to update as needed.

I wanted to make sure my website’s policies were well written and easy to update as needed.

Pros

Easy to set up and deploy. I had my first policy up in less than 10 mins.

Cons

I didn’t have many issues with this software. I do feel like I would like more customizations for the return policy like the ability to have a all sales are final with legalese.

Lee
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy

Reviewed on 2022/02/15

Pros

Integration was easy into my store. Autoupdates when laws change was a big sell

Cons

There were times I wasn't 100% sure what was being asked so it took a bit of research to make sure I was answering correctly but that's not really on Termly.

Joseph
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great software

Reviewed on 2021/07/23

Pros

Easy to use and value for money. I'll be using all the features for my website.

Cons

There's nothing I don't like about the software

Kara
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Recommend for ease of use

Reviewed on 2021/07/27

Pros

I love Termly because once you set it up, you are good to go. I am a busy blogger and was so happy to get all of the legal aspects of my blog set up quickly and easily with Termly.

Cons

Really nothing comes to mind. I found it very straightforward and easy to put the terms and conditions into my website.

Tara
Overall rating
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great Product Especially For The Price!

Reviewed on 2022/02/08

Pros

I love that Termly does all of the heavy lifting for me; all I have to do is input my information and they do the rest! I am so glad I found this website. I have no clue how to write a privacy policy that not only sounds professional but is legally sound. I am so glad I found Termly! I'm also using them for other policies like Cookies and Terms and Conditions.

Cons

I would like to use Termly for my Return Policy, however, there aren't enough options available on their website. Due to the nature of my products I cannot accept returns (I'm sure I'm not the only online retailer that has this policy), but it is not an option under Termly's policies. I would like to be able to customize the return policy a bit more, but I'm not seeing that as an option at this time.

Neil
Overall rating
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Money well-spent

Reviewed on 2021/07/15

Easy to figure out and deploy.

Easy to figure out and deploy.

Pros

It is hard to stay up-to-date on all those legal changes that impact website policies. Termly does it for us.

Cons

So many questions to answer - but I appreciate that Termly is thorough!!!

Clio
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Good software for managing policies

Reviewed on 2021/07/16

Pros

Easy to implement, update and use. All policies in one place.

Cons

Sometimes you need to look around for a bit longer than anticipated to find the setting

Roberto
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Startup using termly

Reviewed on 2020/06/19

Good, but dislike the subscription basis.

Good, but dislike the subscription basis.

Pros

Great product, easy to use and efficiently meets needs

Cons

I did not like the fact that I had to keep paying a subscription even if I was not using it

Larry
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Simple setup

Reviewed on 2021/08/27

Compliance

Compliance

Pros

The CCPR requirements were easy to understand and easy to implement using this software.

Cons

Having to comply with yet another policy.