- Features to customize your feedback screen, they are having various option for feedback.
- Option to get user email, phone number and other details before they give feedback.
- In built kiosk, which will save your cost.
- Battery performance and monitoring.
- Alerts on feedback.
- Sometimes while submitting feedback screen takes lot of time before taking app/tab to the home screen.
Easy to use, user can easily navigate and we can customize the feed back pages by own. Easy to track the feedbacks.
Exporting the data is lityle bit challenge. We can select different columns but exported data have different columns.
The best part is we moved from paper feedback system to zonka app which is completely digital and it has every day alert notification which is great.
-The app does the complete analysis so it saves time
-The dashboard gives to complete live information so that you can act on feedback real time.
I absolutely couldn't survive without this program. It makes my job so much easier! I would definitely recommend
Easy to use good costumer service, great response rate from costumers
I have no negative comments about Zonka
Great data around client satisfaction.
Zonka is very easy to use, and the customization and reporting options are endless. It's very easy to create a professional-looking survey in minutes.
I have yet to encounter much that I would change. Some of the raw data is a little difficult to look at sometimes, but in the past 6 months, Zonka has made many improvements in this area.