Pleo Reviews
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196 Reviews
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My favourite expenses software ever!!
Reviewed on 2018/04/11
Save loads of time. Our users love using it and have made quite a laborious process actually...
Save loads of time. Our users love using it and have made quite a laborious process actually enjoyable!
Pros
Simple to use. The experience is completely frictionless. It's cut down expense processing by at least 80% and will save several days per month when fully implemented.
Cons
My only criticism would be I'd want a little more control around the nominal code heading and overall structure but we have it working perfectly within the limits of it just now but that's me just being picky!
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic asset to any business!
Reviewed on 2018/11/18
It is great to allow each member of our team the flexibility to buy what they need for the business...
It is great to allow each member of our team the flexibility to buy what they need for the business but also set limits and monitor spending. It has improved team moral, trust and productivity and allows the management team to focus on the strategy side of things!
Pros
Simple, easy to use and and awesome technology. Makes the boring task of tracking spending within a team much more enjoyable and manageable.
Cons
Not much to dislike. Perhaps adding cashback rewards down the line with other startup providers.
- Industry: Events Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Started great - downhill from there
Reviewed on 2022/12/15
To top all the serious technical issues we have with PLEO, customer service is extremely lacking....
To top all the serious technical issues we have with PLEO, customer service is extremely lacking. The phone number on their signatures is bogus, no-one ever answers. They chat support can only confirm that there's indeed an issue. Tickets aren't followed up so any issue you have, get used to it. Personnel is constantly changing so I've already had 4 account managers.
Pros
I liked how easy it was to implement it. Very intuitive software with great design
Cons
They've started implementing some great features... That don't work properly and ends un being unreliable.Uploading from a phone, rotating expenses, analytics is useless if you use more than 1 tag, some exports have appeared with blank pages instead of the ticket, plastic cards that couldn't be activated, payment rejections without notice and alternative...
Reasons for Switching to Pleo
It's simplicity (then) and design- Industry: Wireless
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Saves me so much time and hassle. I get all my expenses done instantly. Love it.
Reviewed on 2018/03/28
Easy expense handling.
Easy expense handling.
Pros
It's instant. I don't have to remember to do my expenses. It allows everyone to have a company card.
Cons
Nothing really comes to mind. I would love an improved way to handle recurring expenses, but for now, it only takes me a few minutes extra.
- Industry: Internet
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
So easy
Reviewed on 2018/03/28
Saved me a tonne of time and more importantly - headspace - I no longer have to think about...
Saved me a tonne of time and more importantly - headspace - I no longer have to think about expenses.
Pros
Expense reports used the be the worst part of my job. I always used to wait until they built up for months and then it would take me hours to do expenses. Now I barely even have to think about it.
Cons
Still, have to pay invoices through an integration but I think they're building functionality that will allow it soon.
- Industry: Staffing & Recruiting
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Expenses without the expense.
Reviewed on 2018/12/06
Great team, fantastix product... Would and have recommended!
Great team, fantastix product... Would and have recommended!
Pros
Solved a challenge we had as a rapidly growing business. Team can now book flights, attending meetings and order anything needed without worrying about the expense process!
Cons
The slight lack of control, the abilty to freeza cards at certain times would be ideal.
- Industry: Management Consulting
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good by to expense reports
Reviewed on 2019/01/18
Less admin with expense reporting. Employees given mandate to use company card for purchases. The...
Less admin with expense reporting. Employees given mandate to use company card for purchases. The only instruction needed: use in the best interest of MEQIFY.
Pros
It make expense reporting super easy for employees.
Cons
No integration with Fortnox yet. I know it is being worked on.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Life Changing and Easy To Manage
Reviewed on 2018/02/14
Better expense management across the team.
Better expense management across the team.
Pros
Collecting receipts and coding transactions at the point of sale has removed a bulk of work at the accounting end of our business. Without the export feature into Xero it wouldn't have had the same impact.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
pleo is a long needed solution
Reviewed on 2019/08/30
Brilliant round the clock customer support, and a fantastic application all round
Brilliant round the clock customer support, and a fantastic application all round
Pros
Easy to use
Easy to manage staff accounts
Takes the pain out of expenses
Cons
What I liked least was the fact that it took me so long to find this.
- Industry: E-Learning
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Pleo makes expense report a breeze
Reviewed on 2019/02/14
Pros
Super simple, and just very easy to use.
Cons
They changed the UI to remove "My missing receipts" (so you had to filter a bit), but that was added back fairly quickly.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Pleo works very well
Reviewed on 2022/04/13
Its good.
Its good.
Pros
I has saved us lots of time with creating expense reports
Cons
I pay as administrator for every company and don't use a card for Spain and Germany. The approval process is also not great because it does happen that people forget there phone.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best company card ever!
Reviewed on 2019/08/21
Just works. I think my 2-year old son could figure it out.
Just works. I think my 2-year old son could figure it out.
Pros
Beautiful interface and 1-click (almost) bookkeeping is very impressive. I save maybe 2 hour a month on reporting for myself and my teams and I don't have to keep track of my receipts in my pockets.
Cons
Would be great if there was some sort of kickback but that's probably not in the EU directive that makes it legal.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Thoroughly recommend!
Reviewed on 2019/03/12
We are currently working on looking at different ways of reporting and introducing an approval...
We are currently working on looking at different ways of reporting and introducing an approval process with managers, with the support of Pleo. Overall, the experience with Pleo is positive. We have a great relationship, very similar cultures and it's been exciting to see how they have evolved and listen to their customers.
Pros
Ease of use for the user and for the finance team, integrates well with our accountancy software, intuitive and great to have holistic view of all transactions. Best of all is that they always take on feedback and have fantastic customer support.
Cons
Quite honestly, nothing springs to mind...
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Pleo has really helped automate our finance function. It is a game changing application and...
Reviewed on 2017/10/04
I no longer need to pay an admin clerk to shift paper. My expenses are properly accounted for and...
I no longer need to pay an admin clerk to shift paper. My expenses are properly accounted for and I'm now claiming much more input vat than I used to.
Pros
The best way to account for expenses is certainly at the point of payment. The fact that the Card transaction is matched to documentation by the Card user and pushed straight through to Xero (and vat correctly accounted for) saves hours of paper pushing a month. My employees all feel trusted and empowered and I feel in control. Pleo gets my vote for the most transformative product I've come across since Xero and Receipt Bank took my bookkeeping world by storm. On top of all that the UX of the web and app environment is brilliant and I felt totally supported by the friendly team in what was a very efficient and quick onboarding process.
Cons
The capture of photos of invoices could be enhanced but is by no means a show stopper. It would be good if the app trimmed the space around a piece of paper and straightened it up (see what the new apple notes iOS app does or Evernote)
Response from Pleo
Hey Adrian,
Thanks for the kind review!
And thanks for your suggestion about enhancing our current capture of the receipt. We'll work on improving this feature in the next couple of months!
- Industry: Financial Services
- Company size: 1,001–5,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Payment Tracking Made Easy
Reviewed on 2019/04/21
Pros
Pleo eliminates countless hours of work and stacks of paper. I love the speed with which I can get new employees up and running with their cards, as well as the tracking ability. Receipts have long been a nagging issue for us, but the fact that our employees can upload their receipts directly and input descriptions/notes is fantastic.
Cons
Have not yet had any negative experiences with the software. The team has been very responsive to our questions, and we are all very happy with Pleo.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent - hazzle-free receipt handling!
Reviewed on 2019/04/23
Pros
This is a 'must-have' for anyone who hates handling receipts. UX is key here and customer service is problem free!
Cons
Believe it or not - no cons here. Everything works seamlessly
- Industry: Airlines/Aviation
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Ease of use
Reviewed on 2018/12/07
It is simple and easy to use. Our pilots find it so convenient that they can settle accounts on the...
It is simple and easy to use. Our pilots find it so convenient that they can settle accounts on the spot and we at home know exactly what cost we have occured on an airport in China minutes after it has been settled and before the aircraft even takes off.
Pros
IT is so fast and easy to use and we love the "fire and forget" way to handle receipts. Never loose a receipt again 😊
Cons
Only issue er have is that pleo is not a credit card yet. So some car rental and hotels Will not accept is as deposit.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
CFO
Reviewed on 2019/03/07
Very satisfied and have made the daily operations so much easier
Very satisfied and have made the daily operations so much easier
Pros
Very easy to use and always generates the over view. Keep track of employee spendings
Cons
Not being able to recycle the cards, but totally understandble
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy peasy : ^)
Reviewed on 2019/10/09
As a salesman on the road, it´s so nice that I don´t need to keep the old recipes. Just take a...
As a salesman on the road, it´s so nice that I don´t need to keep the old recipes. Just take a photo, upload, and finish.
Pros
It´s super easy to use and saves me time.
Cons
Sometimes there´s a fee on foreign cards.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
The easy way to account your business expenses
Reviewed on 2018/11/21
No more problems with, who bought what services and who has which invoice. Now I can directly see...
No more problems with, who bought what services and who has which invoice. Now I can directly see who has expensed what, and make sure the all invoices are in the system.
Pros
Ease of use.
(Almost) automatic bookkeeping with Storebox and e-conomic integration.
Frequent release of new versions with new features.
Cons
Not really anything. Sounds wierd, but can't really think of anything.
- Industry: Computer & Network Security
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simple Expenses
Reviewed on 2019/04/17
It's a pleasure to use technology that makes life simple. It is not overly complicated but...
It's a pleasure to use technology that makes life simple. It is not overly complicated but delivers for everyone. The user wins - no expenses to fill in, the accounts win - no chasing incorrect submissions and missing receipt and the business' wins as it's all done in real time - no bulk submissions causing spikes in cash flow.
Pros
It's so simple to use, no fuss, just easy. Even the technophobics find it easy to use!
The menu is simple and functional.
There is no unnecessary step to click through to enter a transaction and once entered you forget about it. No expense reports to fill out and receipt to attach.
Cons
There is another pin to remember, but that's the world we live in, everything is online.
- Industry: Mechanical or Industrial Engineering
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great way of giving staff a credit card
Reviewed on 2019/03/13
great way to get a credit card in the hands of staff whilst limiting risk of overspend.
great way to get a credit card in the hands of staff whilst limiting risk of overspend.
Pros
easy to use for staff and admin
reduces expense receipts & auto links to Xero
good controls and data on spend
Cons
admin cost per card
bank transfer was easy to top up card, but wish could automate that a bit
- Industry: Apparel & Fashion
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy expense management with Pleo
Reviewed on 2018/11/26
Pros
As a card holder, it is so easy to snap a picture of the receipt and quickly choose a cost category. And Pleo remembers the choice of cost category the next time you use the card in the same store.
As a Finance Manager, it is also very easy to export the transactions from the Pleo website and then import to the financial system (Dynamics NAV).
Cons
It all works perfectly, and they are still developing lots of interesting features.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing product
Reviewed on 2019/05/24
Really good customer onboarding. Both the digital onboarding in backoffice but also the amazing...
Really good customer onboarding. Both the digital onboarding in backoffice but also the amazing support from the Swedish team. Thanks Björn (and the rest) for helping us connect Pleo to our accounting system Fortnox.
Pros
Expense reports is a hassle. I hate them. But, with PLEO it's now kind of fun to make purchases from the company card. Our admin staff is happy, our employees are happy and we can move quickly as the high growth company that we are. Thanks PLEO!
Cons
Kind of nothing. Some small features is missing but I am sure that they will developed in the near future, and the functions I am thinking about is not "must haves".
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Great product with great simplicity and very user friendly
Reviewed on 2017/08/21
Pros
Pleo is a great product, and extremely easy to use. It simplifies a lot of issues in the finance department, and makes our work and reporting a lot easier.
Cons
Pleo is still a start-up, and still has a long way to go regarding features and attributes for the general users, such as advanced departments, etc.
Response from Pleo
Thanks for the comments Jakob! We are working hard on a more advanced departments functionality, which will be rolled out within the next few weeks!