Cacoo

4.7 (158)
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Diagram maker for team collaboration & work processes

Overall rating

4.7 /5
(158)
Value for Money
4.5/5
Features
4.5/5
Ease of Use
4.7/5
Customer Support
4.5/5

99%
recommended this app
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158 Reviews

Max
Max
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great tool for mock-ups and interactive wireframes

Reviewed on 2019/01/28

A robust, simple and fairly priced wireframing tool, that allows building great mockups for...

A robust, simple and fairly priced wireframing tool, that allows building great mockups for marketing and product managers.

Pros

– Easy to use, requires no designer or programmer background to create interactive mockups
– Many pre-built elements for constructing custom wireframes: buttons, inputs, icons, shapes, etc
– Very powerful free version

Cons

– Some UI functions are not very convenient or intuitive. E.g. it's necessary to click the panel item once again to close the context menu (rather than simply click outside the menu).

Damien
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Cacoo is the perfect software for many usage

Reviewed on 2019/07/17

Easy to learn and use, Cacoo let you make fast and great diagram for any usage.
Nice to make...

Easy to learn and use, Cacoo let you make fast and great diagram for any usage.
Nice to make mockup, especially with linked items that let you have a full interactive mock of your app.
The software is also accurate enough to make some graphical mockup
And as you can export them as PDF with link, you can even share them with everyone!

The collaborative tools make this even easier and open Cacoo to a whole new set of usage.
As its easy to use and share, you can have a very nice whiteboard to share with remote collaborator when brainstorming.

And last but not least, the versioning system let you edit as far as you want any diagram without the fear of losing anything in the process :)

Pros

Easy to use. Powerfull. Got some great features.

Cons

There is really nothing I can really complain about on Cacoo. Expect the fact that the very old diagrams made with the very old flash engine are not upgradable to the current one. That's really all.

Paulí
Overall rating
  • Industry: Broadcast Media
  • Company size: 1,001–5,000 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Cacoo a friendly software

Reviewed on 2019/01/22

I use it to prepare some draws on my business work... just previous workflows draws sended to my...

I use it to prepare some draws on my business work... just previous workflows draws sended to my engynering team.

Pros

The easy way to work . I'ts an esasy software and very friendly to work with.

Cons

Need to be in other lenguages to help users.
Some times not easy to draw..

Yu Wei
Yu Wei
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

My love and hate tools.

Reviewed on 2018/10/23

Pros

My favorite software is the Shapes, I can easy to find the match shape and using on my graph in the min time.

Cons

My least favorite is the Elbow Line. I use a lot and copy the elbow line to connect the shape. sometime when I modify elbow line to up-down or lift-right. it will output Lightning type.

Yen Ching
Yen Ching
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A tool that every product manager needs

Reviewed on 2018/11/06

Pros

Gives you the flexibility to create wireframes and mock ups easily.

Cons

Newest version has a few bugs to iron out but the customer service team are great at getting issues resolved quickly.

Frantisek
Frantisek
Overall rating
  • Industry: Civil Engineering
  • Company size: 5,001–10,000 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Cacoo as my friend

Reviewed on 2018/12/18

all kind of schematics, tables, organization charts, and more

all kind of schematics, tables, organization charts, and more

Pros

user friendly and robust tool, easy to learn it

Cons

creativity allowed, very good templates

Miguel Eduardo
Miguel Eduardo
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Very useful

Reviewed on 2019/07/29

I notice that make changes in the diagrams are very easy and quick, so, it's helpful when a mistake...

I notice that make changes in the diagrams are very easy and quick, so, it's helpful when a mistake must be corrected immediately.

Pros

You don't need to pay to try it out. It's very easy to use and covers a lot of things to make elegant diagrams

Cons

It's not completely responsive on some mobile devices.

Charles
Charles
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: 501–1,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Grab and use - that' how easy this drawing tool is

Reviewed on 2019/11/27

Very good, I use it for my team meeting, brainstorming session. I find it very helpful transferring...

Very good, I use it for my team meeting, brainstorming session. I find it very helpful transferring thought processes to diagrams or swim lane charts

Pros

Ease of use
Good interface
Intuitive
Good quality of export

Cons

some features may need a more tweaking, e.g. it's very difficult to move cells up and down, and also it's a lot of efforts trying to select and move an element inside a group

Márcio
Márcio
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Amazing, simple and easy to use

Reviewed on 2019/11/26

I use it mainly to make mindmaps, some wireframes and to design the fluxogram of apps.

I use it mainly to make mindmaps, some wireframes and to design the fluxogram of apps.

Pros

It´s very intuitive, its interface is getting better every day with UX improvements. It just does what it´s supposed to do.

Cons

I don´t have any complaints. The one improvement that I wish is a keyboard shortcut for zooming in an out.

Scott
Scott
Overall rating
  • Industry: Higher Education
  • Company size: Self Employed
  • Used for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Research and mapping

Reviewed on 2019/02/18

Pros

Of all of the different spatial mapping options I tried, Cacoo offered the cleanest and most flexible creative experience. It easily handled both representing my qualitative research analysis and the gymnastics group routines I designed.

Cons

A few more features would be helpful, such as some auto alignment and spacing features.

Kinjal
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great

Reviewed on 2023/07/07

Pros

It helps is easily creating diagrams and flowcharts.

Cons

It is easy to use, but the software tools are a bit difficult to understand.

Isaac
Overall rating
  • Industry: Program Development
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

An amazing collaborative tool

Reviewed on 2021/08/06

Overall, Cacoo has been very good to me. Putting together unique flowcharts and diagrams featured...

Overall, Cacoo has been very good to me. Putting together unique flowcharts and diagrams featured quite heavily during our project conception phases. Cacoo is also extremely easy to use, and getting new team members to learn it competently took all of a few hours. It has been a very useful tool to have in our portfolio.

Pros

Cacoo allows me to share links with other team members to source ideas on collaborative projects. And they won't even have to log in to access the shared session, the link grants them direct access. And considering our teams are almost always on the go and sometimes have to work on borrowed equipment, it has been an extremely subtle but very practical solution to several incidents of delayed input from collaborators.

Cons

I had no major issues with the app except that I thought they could offer a lot more creative options for diagram features.

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Product have been using it for Years!

Reviewed on 2019/03/04

The convenience of having multiple people working on a project at the same time and communicating...

The convenience of having multiple people working on a project at the same time and communicating with them within the tool.

Pros

We are an agency and I like that I can set up client projects into folders and EVERYONE on our team has access to project flows, site maps, and wireframes whenever and where ever they are.

Cons

The back and forth of going between NuLabs and Cacoo when I have to add another human to the account and or administer the account. Used to now, but it is confusing for anyone coming in new.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Easy to use for simple diagrams

Reviewed on 2018/11/06

Software system architecture and design diagrams. Collaborating with teams across the globe.

Software system architecture and design diagrams. Collaborating with teams across the globe.

Pros

The ease of use. It is simple and might not include all the fancy features of desktop apps like Visio and Omnigraffle but the fact that it is online and collaborative makes it perfect for sharing and collaborating across global teams.

Cons

Nothing specific comes to mind. More features are always nice but nothing specific I am missing.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Productivity is the key!

Reviewed on 2019/02/12

I'm using Cacoo since the time i was in college, and along the time i saw how Cacoo has grown....

I'm using Cacoo since the time i was in college, and along the time i saw how Cacoo has grown. Always to easy to use and with a complete toolbox. I'm a mind map lover, and with Cacoo is to easy to create and most important, share.

Pros

Easy to create diagrams and share with the team, improving the productivity!

Cons

It could have a desktop version to work offline.

Verified Reviewer
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 6.0 /10

Review

Reviewed on 2018/10/23

Pretty good. I am still here and there are a lot of options out there. I think your price point is...

Pretty good. I am still here and there are a lot of options out there. I think your price point is the main reason.

Pros

I can make a quick diagram for my dev team. Easy to use and understand.

Cons

I wish the icons like the AWS icons displayed the name of the icon. I think it is a waste of time to have to enter AWS Cognito. Need way better mobile wireframe icons. You need to group your icons based on devices, frameworks, or operating systems.

Marc
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great collaboration software

Reviewed on 2018/10/24

We've been using Cacoo for years. It is a great piece of cloud-based software. I'm looking...

We've been using Cacoo for years. It is a great piece of cloud-based software. I'm looking forward to using the tool with the new interface.

Pros

I use Cacoo to create highly accurate line art for websites, brochures and other collateral to share with clients prior to development. It has been an indispensable tool for communicating visually. I also like the link sharing function, which makes it easy to share drawings.

Cons

There should be a link share to view and a link share right into the edit mode. When I do share links, often my customers are confused on how to get from the front end of the Cacoo site into the edit mode to actually participate in the editing of the document.

Also, sometimes when you zoom out, the fonts don't seem to render correctly.

Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: 1,001–5,000 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Very user-friendly

Reviewed on 2020/06/16

Pros

It is easy to use, very intuitive design

Cons

It would be fantastic if they can offer more mathematical symbols.

Diana
Overall rating
  • Industry: Education Management
  • Company size: 5,001–10,000 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Eassy to use

Reviewed on 2019/04/15

With the free version you can save your map to an image. This tool is useful to help students...

With the free version you can save your map to an image. This tool is useful to help students organize their ideas when they are working on a project collaboratively.

Pros

Cacoo allows me to organize my ideas in an easy way. It is very user friendly. The features that I like the most are the templates and the diversity of icons that I can insert in my mind-map.

Cons

Unfortunately you have to pay to print your mind map or to save it to a PDF file.

Paul
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great product overall

Reviewed on 2020/04/21

Overall very pleased with this product and would recommend it.

Overall very pleased with this product and would recommend it.

Pros

Ease of use. Rich feature set. Great collaboration tool with simultaneous editing. Centralizing and saving all our whiteboard sessions is a huge value to our team.

Cons

Live support via chatbot can be a bit unresponsive. Minor problems with adding users.

Kay Marlina
Overall rating
  • Industry: Education Management
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

One of the great teaching tools

Reviewed on 2019/03/12

I can monitor my students' progress and see how they are collaborating in creating diagrams. I...

I can monitor my students' progress and see how they are collaborating in creating diagrams. I can't find any other tools the same. Great work.

Pros

I can add my students into groups and they can collaborate with each other.

Cons

I can't create sub folder for the projects/groups. Its will be better if I can rearrange the completed projects.

Hariprasath
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Review for Cacoo

Reviewed on 2019/07/17

When you are a newbie for a Software product and you'll need to understand the product well then...

When you are a newbie for a Software product and you'll need to understand the product well then use Cacoo to create diagrams to easily understand the flow of the product functionality.

When I used Cacoo it was really helpful to understand the functionality of a product using the diagrams
Easily can share with the lead to get approval

Pros

The way we can use it to create diagrams. It's very much easy to create a diagram for a whole big software product features. I am using this and recommend my friends to use for their easiness to build a product in the diagrams using Cacoo.

Cons

Sometimes it's very hard to zoom in and out because the window is somewhat big.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Architecture diagram available for Cloud services

Reviewed on 2019/02/11

Very Nice

Very Nice

Pros

The icons provided on for architecture diagram creation is imagine. I just loved it.

Cons

The Line option is not good. There should must be a flexibility while creating a line.

Marc
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

review for cacoo

Reviewed on 2018/10/23

I'm a computer analyst and i use cacoo to draw the screen of the application. Very usefull and very...

I'm a computer analyst and i use cacoo to draw the screen of the application. Very usefull and very nice application. Also eays to share project with the other analyst. Easy to learn how to use it.

Pros

It's on the internet. Easy to use, good software, reliable

Cons

At first there was a french version of Cacoo. With the new version, they remove the french version, just english. Il would prefer if we still had the french version.

John
Overall rating
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Great for quick diagramming

Reviewed on 2017/07/14

Pros

It's easy to use and intuitive for the most part.
Sharing diagrams in a team is easy - exporting to PPT or PDF is straightforwards

Cons

There are some advanced features that are missing which would be handy.
To be fair though, I've not yet seen a single diagramming tool which has all the features you might need. They all seem to overlap in functionality but there's not one complete package.