--- description: Learn how Annex Cloud Loyalty Experience Platform can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Annex Cloud Loyalty Experience Platform Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/204/customer-loyalty/software) > [Annex Cloud Loyalty Experience Platform](/software/109141/annex-cloud) # Annex Cloud Loyalty Experience Platform Canonical: https://www.getapp.za.com/software/109141/annex-cloud Page: 1 / 3\ Next: [Next page](https://www.getapp.za.com/software/109141/annex-cloud?page=2) > Annex Cloud is a cloud-based customer loyalty solution that provides integrated loyalty, engagement, and retention solutions for enterprises. A range of program types are supported, including online, omni-channel, paid membership, social, incentives, and more. > > Verdict: Rated **4.2/5** by 39 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Annex Cloud Loyalty Experience Platform \- Combines best-in-class loyalty program management capabilities with powerful engagement modules to build attitudinal, emotional and empathic connections to your brand - Highly configurable ecosystem - The highest number of pre-integration packs into over 40 different platforms (Ecommerce/marketing solutions/CDP/ESP/CRM/POS etc.) - Strategic designing of loyalty programs and ongoing-consultancy - Most comprehensive set of loyalty solution/products ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 39 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Annex Cloud - **Location**: Los Angeles, US - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$15 000,00 - **Pricing model**: Per Feature - **Pricing Details**: Contact Annex Cloud for pricing information. - **Target Audience**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, France, Germany, Ireland, Netherlands, New Zealand, Spain, United Arab Emirates, United Kingdom, United States ## Features - API - Activity Dashboard - Activity Tracking - Advocate Management - CRM - Campaign Management - Campaign Segmentation - Churn Management - Content Creation - Customer Engagement - Customer Experience Management - Customer Segmentation - Discount Management - Email Management - Engagement Tracking - Feedback Management - Gamification - Gift Card Management - Loyalty Cards - Loyalty Program ## Integrations (44 total) - Adyen - Bazaarvoice - BigCommerce - Bloomreach - Bluecore - Braze - Constant Contact - Cordial - EMMA - Emarsys - Gorgias - HubSpot Marketing Hub - IT Retail - Infobip - Instagram ... and 29 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Customer Loyalty Software](https://www.getapp.za.com/directory/204/customer-loyalty/software) ## Related Categories - [Customer Loyalty Software](https://www.getapp.za.com/directory/204/customer-loyalty/software) - [Customer Engagement Software](https://www.getapp.za.com/directory/650/customer-engagement/software) - [Customer Advocacy Software](https://www.getapp.za.com/directory/1711/customer-advocacy/software) ## Alternatives 1. [Guusto](https://www.getapp.za.com/software/127547/guusto) — 4.9/5 (3441 reviews) 2. [Kangaroo](https://www.getapp.za.com/software/109869/kangaroo) — 4.9/5 (248 reviews) 3. [RepeatMD](https://www.getapp.za.com/software/2074767/repeatmd) — 4.4/5 (190 reviews) 4. [ReadySTORE Gift Card and Loyalty](https://www.getapp.za.com/software/2065372/gift-card) — 4.8/5 (37 reviews) 5. [Tango](https://www.getapp.za.com/software/2052699/e-gift-card-rewards-and-incentives) — 4.8/5 (518 reviews) ## Reviews ### "Met our B2B needs" — 4.0/5 > **Verified Reviewer** | *22 March 2018* | Education Management > > **Pros**: Great customer service. Quick to respond to our day-to-day needs. Helped us build a custom rewards store for our loyalty program. > > **Cons**: Initial development time took longer than anticipated. Need to make sure milestones are established early on to make sure goals are met. ----- ### "Great Team and Product" — 4.0/5 > **Nicholas** | *20 December 2019* | Retail | Recommendation rating: 9.0/10 > > **Pros**: The team helped greatly with integration and have made every effort to work with our team to ensure that the implementation went smooth. > > **Cons**: We were unable to get the loyalty program to work well with SCIS and had to go another direction for our retail store. ----- ### "Good Overall Loyalty Platform" — 3.0/5 > **Verified Reviewer** | *14 June 2018* | Internet | Recommendation rating: 5.0/10 > > **Pros**: easy to use platform. Annex cloud staff has been helpful with any needs or questions. They are quick to respond to any issues. > > **Cons**: On the site I would like to see more reporting capability. An ability to query or build a more custom and dynamic report. ----- ### "Sleekshop's Review" — 4.0/5 > **Khanh** | *06 December 2019* | Wholesale | Recommendation rating: 7.0/10 > > **Pros**: Ability to be customized and align with our company's vibe along with rich capabilities and features. > > **Cons**: The lack of analytics and launch of new features. > > It has been a rocky implementation with all the data that needed to be transferred correctly, but it worked it eventually. A few of our projects took a painfully long time to be implemented but \[SENSITIVE CONTENT HIDDEN\] hard work did knock off many items that have been on our list for 6 months+ ----- ### "Great business partner" — 5.0/5 > **Larry** | *20 September 2018* | Retail | Recommendation rating: 9.0/10 > > **Pros**: Flexibility to adapt their platform to our specific loyalty program requirements Easy to work with and responsive Took a partnership approach and not rigid Platform easy to use for our front line service staff > > **Cons**: Lack of pre-built data integration with our ERP > > We launched our first ever loyalty program that had requirements that were unique to our program versus how other retailers do loyalty, specifically points based tiers with different benefits for each tier. Annex Cloud was excited to take on the challenge and we launched the program exactly as we envisioned it and results have been fabulous. They are easy to work with, very customer responsive, and an excellent business partner. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.za.com/software/109141/annex-cloud?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/109141/annex-cloud) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data