ClubRight

4.8 (147)
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Gym management software built by gym owners, for gym owners.

Overall rating

4.8 /5
(147)
Value for Money
4.9/5
Features
4.7/5
Ease of Use
4.8/5
Customer Support
4.8/5

98%
recommended this app
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147 Reviews

Darryl
Darryl
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Driving business forward

Reviewed on 2018/11/26

From my initial meeting/demo I was made feel at ease and CSR focused on how the system would...

From my initial meeting/demo I was made feel at ease and CSR focused on how the system would benefit my business and not a general industry usage overview.

Setup was again very focused on how I would/could use the system and to be honest it is designed in such a way that it is easy to follow and even explore yourself.

My customers have been ported over and everyone has commented how professional it looks and how easy it is to use. From my point of view it make a whole chuck of my business automated that I can now give even more time to growing my business.

Pros

Change is always tough especially when customers are concerned, however the instant feedback I received from my customers when they had to start using Clubright was very welcoming and the word that kept creeping up was ‘easy’.

In short, I love how such a complex system has such ease of use.

Cons

I haven’t found one as yet.

If I was forced to give one it would be that one of the integrations I am keen for isn’t available until the end of January, however with that only being 8/9 weeks away it’s hardly a Con.

Response from Club Right

Thank you for such a great review, we are extremely looking forward to helping Body Hub grow :)
Kind Regards, Taylor @ ClubRight

Lucy
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Highly recommend

Reviewed on 2024/09/18

Very positive experience so far, much better system than the other we explored, user friendly and...

Very positive experience so far, much better system than the other we explored, user friendly and cheaper!

Pros

I love having a point of contact ([sensitive content hidden]) and someone to turn to when I need help. Also the system is so user friendly.

Cons

Sometimes out scanner doesn’t work correctly but the support are always there to help.

Jack
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Clubright review

Reviewed on 2021/04/15

Pros

Email prospects & Membership plans

Cons

When memberships are set up incorrectly they are difficult to rectify

Response from Club Right

Hi Jack
Thanks for your positive review today it is really appreciated. I did also note your other comment regarding memberships and if you need any help let us know.
Thanks again for your positive feedback.
The ClubRight Team

Jade
Overall rating
  • Industry: Sports
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

5* service

Reviewed on 2024/12/06

Always a great experience. Any problems always solved super quick

Always a great experience. Any problems always solved super quick

Pros

Fast efficient service. Super friendly staff

Cons

Nothing I can really say for this one, always great service

Richard
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Pro gym bodmin

Reviewed on 2024/07/29

Excellent and staff are amazing . Would recommend to anyone and I have done to at least two other...

Excellent and staff are amazing . Would recommend to anyone and I have done to at least two other gym company’s that have come on board .

Pros

The help I had was immeasurable . Nothing was too much trouble

Cons

For me it’s just change , not club rights fault, just an old dog trying to learn new tricks 😂

Naomi
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ClubRight is right for our club

Reviewed on 2019/07/22

ClubRight has been the best move we have ever done and they helped us all the way. For us being...

ClubRight has been the best move we have ever done and they helped us all the way. For us being able to have every element of the club under one piece of software was the biggest seller, plus the price.
Moving our database was easy, as was the bulk transfer from our previous DD provider to our new one, who integrate with ClubRight.
The customer support team are great and just a chat away, the help centre is also great with plenty of articles on 'how to do'. If there is something we feel should be in ClubRight we email it over and get a response as where and when in the development it is likely to be implemented.
ClubRight happened at just the right time for us, we were slowly slipping into the dark ages with our processes. Can't believe just how much this has changed our company.
Our members love it as they have control and can do and see everything through the app too.
Wayne and the team are just fantastic.

Pros

Ease of use and that it is constantly being improved and new features added. The integrations with various DD providers and being able to accept card payments (yes we were in the dark ages before ClubRight). But most of all the price, bit of a no brainer really.

Cons

Some functionality that I feel should be there, such as taking part payments. For example I have a member who was 3 months overdue, they have paid 2 months but I am unable to record this on their account.
That being said ClubRight are on the ball and it's part of their development.

Response from Club Right

Hi Naomi! Thank you for the positive review! Kind Regards, Taylor at ClubRight

Liana
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Booking Yoga Classes

Reviewed on 2021/02/25

Very good. Before using this App I had to write down how many clients were attending my classes,...

Very good. Before using this App I had to write down how many clients were attending my classes, send many messages or emails and keep checking bank account to see who paid. And I made a few mistakes. Clients that were supposed to attend didn't get Zoom links, and others attended classes for free. The integration with Zoom is superb and gave me time to actually concentrate on lesson planning and offering workshops and courses instead of doing Admin.

Pros

It was easy to start my business when lockdown started. I am not tech savvy and the Help Centre supported me on how to set up properly. Most of my clients find it easy to book into my classes. Out of 50 clients, only 3 still ask for help when purchasing a product or booking into classes. The best about this software is that it allowed me to personalise with my own logo and pictures, making it better for my clients/students to remain connected to me as a Yoga teacher.

Cons

Some potential customers get confused if they can attend a just one-off class (PAYG) or need to enrol on a membership plan.

Alternatives Considered

Teamup

Reasons for Switching to ClubRight

Clubright was cheaper and gave me beforehand the OnDemand feature which has proven to be beneficial for me and my clients as well.
Mike
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing customer service

Reviewed on 2024/03/19

Happy with the customer service and the overall service provided by [sensitive content hidden] and...

Happy with the customer service and the overall service provided by [sensitive content hidden] and the team especially [sensitive content hidden]

Pros

The customer service from [sensitive content hidden] has been second to none. They made sure our migration was quick and easy.

Cons

I’ve been happy with the service. Only one issue was that a few of the employees weren’t communicating so I was told some wrongful advice. But [sensitive content hidden] sorted it out and it was just miscommunication.

darren
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

change over

Reviewed on 2024/05/02

i have just changed over to the dd system and was amazed how easy and smoth it was
[sensitive...

i have just changed over to the dd system and was amazed how easy and smoth it was
[sensitive content hidden] done it all form me and done a brilliant job of it. i would highly reamend it

Pros

clubright has away been easy to work with and the system is user friendly

Cons

i cant say anything bad it has covered all my needs

Simon
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing system

Reviewed on 2024/03/21

Pros

I've been using clubright for since we opened, and makes the way we manage our community so easier. The user interface is intuitive, making it incredibly easy to navigate through the various features. What stands out the most is its robust functionality that caters to all our needs - from member registration to class bookings everything is streamlined and efficient.

One of the app's highlights is its communication tools. Sending out updates, and important announcements to our members has never been easier. The app allows for personalized messages, ensuring that our communication is always relevant and engaging.

The reporting tools deserve a special mention. With just a few clicks, I can generate detailed reports on membership growth, engagement levels, and revenue. This data is invaluable for helping us to make informed decisions and track our progress over time.

Customer support is another area where this app excels. Whenever we've encountered an issue or had a question, the support team has been prompt, knowledgeable, and very helpful. It's reassuring to know that we have such reliable support at our fingertips.

In conclusion, ClubRight is a comprehensive solution that has made managing our community much simpler and more effective. Its range of features, combined with excellent customer support, makes it an indispensable tool for any organization looking to improve their membership management. I highly recommend it to anyone in need of a reliable and feature-rich membership management solution.

Cons

As we are a 24 hour business it would be better if there were 24hr support

Simon
Overall rating
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great software

Reviewed on 2021/01/29

Overall experience is amazing, nothing too much trouble to help with, and constant improvements...

Overall experience is amazing, nothing too much trouble to help with, and constant improvements all
Of the time.

Pros

Very good system, fantastic for the members and for my staff. Brilliant functionality for the current pandemic. Superb customer service too!

Cons

There are no features that I don’t like, everything works very well

Sophie
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

New system for new health club

Reviewed on 2021/02/12

Good, [SENSITIVE CONTENT HIDDEN] been fantastic with the Onboarding sessions as we have a lot of...

Good, [SENSITIVE CONTENT HIDDEN] been fantastic with the Onboarding sessions as we have a lot of active members to move over to our new software so she’s been really helpful getting me used to the system and set up ready to introduce our members to it.

Pros

Good integrations eg. Zoom and xero
Easy to use once you get used to it and the Onboarding team help you every step of the way([SENSITIVE CONTENT HIDDEN] great)!

Cons

Like all software there are things that could be improved to do with setting up memberships and how payments are taken, but this software is a lot more flexible in that respect compared to others

Alternatives Considered

ABC Glofox

Reasons for Choosing ClubRight

MINDBODY is expensive and really designed for classes rather than actual gym memberships(although you can upgrade for a gym) it’s quite complicated to use, and I preferred using go cardless for DD

Switched From

Mindbody

Reasons for Switching to ClubRight

The customer support The ease of use for a gym The reasonable price
Dave
Overall rating
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best on the market

Reviewed on 2020/08/06

The joining process was seemless with excellent training on via a zoom call. The intergrations and...

The joining process was seemless with excellent training on via a zoom call. The intergrations and partners they have give you multiple options in how you run business.

Pros

The functionality of the software is so easy to use with the customer support system they have things normally get solved instantly.

Cons

None, I'm just annoyed I didn't sign up earlier!

Katie
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Customer Services

Reviewed on 2024/04/29

Pros

Thank you to Yoana for a great service. Smooth process to transfer over to Club Pay.

Cons

Only thing i would say is being unable to actually speak to someone on the phone when you need a quick help.

Alan
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Al/Phy. CR

Reviewed on 2024/03/15

Always helpful. The staff friendly and approachable.

Always helpful. The staff friendly and approachable.

Pros

The Help button is always at hand if need be.
Friendly agents.

Cons

The odd glitch as with any software, but always gets ironed out in the end.

Luke
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Fantastic Service

Reviewed on 2024/07/18

Pros

The ease to transfer the data was great.

Cons

Everything has been great so far in transferring our data

Andrew
Overall rating
  • Industry: Sports
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

User friendly and very affordable

Reviewed on 2024/04/24

Pros

Pretty much everything. All staff interacted with were great. Product is what it says on the tin. Very easy to use.

Cons

I can't really think of anything really.

Mandy
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Club Right gets it right!

Reviewed on 2019/11/08

We have been using Club Right for nearly 3 years and use it to collect payments for our theatre...

We have been using Club Right for nearly 3 years and use it to collect payments for our theatre school, theatre productions, events and to book fitness classes. The system allows us to do all of this in one place.
Customer service is great - both the help videos and chat. All queries have been answered quickly and efficiently. Club Right is continually evolving and adding new features and are always happy to hear from clients as to what they need from the system.

Pros

Ease of use and the fact that we are able to use it for every aspect of our company. Clients have found it easy to use to book online or buy products. The package looks good and the App is great for clients. Easy to add/change activities. Chat help function is great and so are the little touches like the Birthday feature on the dashboard. Club Right is continually evolving and adding new features and are always happy to hear from clients as to what they need from the system.

Cons

So far we haven't found anything not to like!

Response from Club Right

Thank you for the positive review Mandy! We're excited to be working with you for years to come!
Kind Regards, Taylor at ClubRight

Chris
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Langrove Health Club

Reviewed on 2021/09/23

Very good. Help always on hand when needed.

Very good. Help always on hand when needed.

Pros

All in one payments and data management.

Cons

An integrated fitness program design could prove useful as we currently use a different software app for this purpose.

Frankie
Overall rating
  • Industry: Sports
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Takes so many Stresses away.

Reviewed on 2018/10/22

Simply, Very satisfied. We have a few ideas going forward, all of which Clubright are working on....

Simply, Very satisfied. We have a few ideas going forward, all of which Clubright are working on. As we grow, we grow with Clubright behind us all the way. You will not find a more affordable, approachable, reliable management service available. Trust me we searched everywhere and are so glad we found Clubright. Thank you.

Pros

Simple
Affordable
Effective
Informative
Productive, club management. Simply Brilliant.

We love everything about Clubright. We use it to manage over 500 Gymnasts at our Gymnastics Academy. It has taken so many stresses away with regards to payment and club management. Software aside, The Clubright team are very approachable and are open to any suggestions you may have to make managing your club easier, always only a phone call or live chat message away and have helped us on numerous occasions (9 times out of 10 it was operator error, but even when it wasn't they found a solution very quickly) I cannot recommend Clubright highly enough.

Cons

Genuinely, there is nothing not to like. If there is something you don't like they change it or listen to your ideas and implement them.

Response from Club Right

Thank you for the positive review Frankie! We're always happy to help :)
Kind Regards,
Taylor @ ClubRight

Jon
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Brilliant service from experienced club owners that deliver results!

Reviewed on 2017/10/01

streamlined processes, easy member administration, cloud based solution, collaborative software as...

streamlined processes, easy member administration, cloud based solution, collaborative software as it can be shared very easily.

Pros

This software is cloud based so can be used by remote offices for class bookings and member enquiries, by the management team out of club should they wish to check in on the performance of their business and most importantly by members to maintain their profile, book classes and contact us via SMS or email. The support I've received from Clubright is fantastic - the support team are familiar with the operations of a fitness business so should I need support, I know that they get the challenges and opportunities I face each and every day!

Cons

The con on this software is really not a negative. The software is new and therefore some parts feel like they are still being developed - the great thing about this is that I can contact the team with suggestions and edits, these are taken into consideration and often implemented into future builds. If you are looking for perfect, then there are other more refined software options out there - but don't expect any custom fits for your business - you will get that with Clubright!

Response from Club Right

Hi Jon, thank you for the positive review! We are always open to customer feedback and will take on board any suggestions our customers may have. We look forward to working with Studio Fit Limited in the near future.
Kind Regards,
Taylor at ClubRight

Ross
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use gym software that's great for start ups

Reviewed on 2020/04/22

Super friendly team, really easy to train stuff on. Highly recommended

Super friendly team, really easy to train stuff on. Highly recommended

Pros

Easy to train staff on and manage. I can see how many members I can, forecast for the year ahead and growth patterns. It's really simple and user friendly, perfect for our gym. Plus it has a simple 6 digit front of desk sign in system so saves costs on key fobs etc.

Cons

Be cool to have some more branding customisation on the system. Fonts etc to match brand entirely. But the branding customisation is pretty good anyway.

Response from Club Right

Hi Ross
Really appreciate your positive feedback today it means a lot to the ClubRight team.
Even better to see that you are finding things simple and easy to use which is always been what we pride ourselves on.
Thanks
The ClubRight Team

Sara
Overall rating
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use system

Reviewed on 2021/01/28

Help full people who answers your questions quickly and guide you when you need.

Help full people who answers your questions quickly and guide you when you need.

Pros

This product is very helpful in daily use and managing database. You can easily find out how your club is working and compare memberships and sales of different months.system internal integration with other software you may use is a very good feature.

Cons

I like to see more accurate membership information especially when they cancel their direct debit, I like to see it in the ClubRight.

Lee
Lee
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Clubright has greatly reduced my administration time down allowing me more member time.

Reviewed on 2018/03/02

There are non, the cost is great the support network is on hand to help at anytime. The updates are...

There are non, the cost is great the support network is on hand to help at anytime. The updates are customer based.

Pros

The ease of use
The simplicity of the system
The reduced KPI format
The way it allows me to run my business from anwhere

Response from Club Right

Hi Lee, thanks for the great review! We're glad that ClubRight software has been able to give you more time with your member time.
Kind Regards,
Taylor @ ClubRight

Angela
Overall rating
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Gym use software

Reviewed on 2019/10/16

The best we have ever received

The best we have ever received

Pros

I found the training the best we have had compared to previous suppliers.
Easy to use and understand with online video help. Plus the staff will always assist if still struggling.
would highly recommend.

Cons

Nothing I found it easy to use and easy to understand