BiT Dealership Software

4.4 (41)
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Web-based dealership management software

Overall rating

4.4 /5
(41)
Value for Money
4.5/5
Features
4.2/5
Ease of Use
4.3/5
Customer Support
4.6/5
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41 Reviews

Kristin
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Love this program

Reviewed on 2024/06/01

So far it has been great. Customer service ha been amazing and the setup staff did a great job as...

So far it has been great. Customer service ha been amazing and the setup staff did a great job as well.

Pros

It has made our process more seamless and easier to maintain

Cons

Sometimes the reporting is hard to figure out for custom reports. I wish that the standard reports lined up with more of what I need

Katelyn
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Would recommend!

Reviewed on 2023/05/26

I started with Bit about 5 months ago for our golf cart dealership and have seen such an improvement...

I started with Bit about 5 months ago for our golf cart dealership and have seen such an improvement in our business. We're a small company and I was looking for a system that is made for a golf cart dealership and I found it in Bitdms. The support and organization in Bit has been a huge step from use Quickbooks. Took about a month to train and implementation. Between the parts, service and sales end of Bit, it really organized our organization to have a better flow. As for customer service, it's outstanding! My rep [sensitive content hidden] has been a huge help and he stays on top of his customers to make sure we receive the help needed. If I have questions, there's a help button, I can call or send an email and the responses come in quick and thorough. I also like that I can use Bit when I'm not at the office, compared to the other competitors. Overall, I'm impressed with the company and the system they put together.

Pros

I love the customer support. Aside from customer support, I find the flow of each the sales and service are easy to use and efficient. Just about everything is linked and makes it easy for the user and the customer.

Cons

I wish the reports were a bit easy to use for accounting.

Response from BiT Dealership Software

Hey, Katelyn!

Thanks again for these reviews, we really appreciate it. Please let us know if you need anything.

Kristina
Overall rating
  • Industry: Maritime
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

It's been a "bit" rough.

Reviewed on 2022/09/08

Pros

The only thing I can say that I like about this software, is the email feature. But we're making due with what we have because we have already invested in this.

Cons

You can only have one customer name & email on an account, therefore if you have customers who share ownership of their vessel, only one can be named. One-off parts/services mess up accounting and inventory and cause more headache than it does help. You have to pay a additional fee to get the Map feature for slips. You're billed per user, making it costly for small operations, and more difficult to use the system as intended with scheduling and the calendar feature. if you're not under the correct tab for an invoice or work order, it will not automatically swap you to where you need to be, rather it says you have to open the correct tab and re-search for the invoice. There is no invoice history as things change so if you have an issue there is no trace of when/where it happened and who did it. I could keep going, but I won't.

Response from BiT Dealership Software

Hey Kristina!

Thank you so much for taking time to give us this feedback. We're dedicated to bringing a great experience to our users and we're disappointed to hear that your time with us hasn't held up to the high standards that we have here at BiT.

As always, the support team is here to help you with any issues you may have. Also, please let me know if you would like for someone from product management to reach out to you about your concerns.

Thanks again!

Ray
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great program and well worth the money

Reviewed on 2022/09/08

I've worked in the powersports industry for 13 years. The two previous dealers I worked at used...

I've worked in the powersports industry for 13 years. The two previous dealers I worked at used Lightspeed NTX and EVO. I opened up my own shop four months ago, and I was initially really leaning toward Lightspeed. I did demo's with four DMS programs while shopping for a DMS, and I really liked the features ofn BiTDMS. Funny thing is that this was the program I was least interested in demo'ing when I started my shopping process.

Now that I'm four months in to my new venture, and I have to say I'm well pleased with BitDMS. The software is straight forward and easy to use, pricing is very good with no buy in, no contracts are great, and it's easy to add more features if I expand to sales down the road.

The training was very well done, and the technical support has been very good too the few times I've needed it. I can say the tech support response times with BiTDMS have been much quicker than what I experienced with Lightspeed.

The inventory pricing features are awesome, and it's nice to be able to set your pricing and make it foolproof for someone else entering a part number. Being able to preset service jobs and descriptions is nice too, and saves a lot of time when writing up repair orders. Parts updates just like everyone else for all the major vendors like Western Power Sports, Parts Unlimited, etc...

All in all BiTDMS is an excellent bang for your buck, and the cost savings everywhere across the board versus other programs is amazing!!!

Pros

The parts and service side is what really sold me on BiTDMS. The ability to set your parts markup automatically by vendor makes it super easy to make sure you're maximizing profitability. The ability to make service job descriptions makes repair order write up much quicker because of the ability to automatically fill out job descriptions by clicking on one menu item rather than typing it all out.

Cons

No cons at all for me. The parts and service invoicing is totally different than Lightspeed and other programs I've used in the past. Basically everything including labor is treated like a part. Once you get that in your head and used to that it's easy peasy.

Alternatives Considered

Lightspeed

Reasons for Choosing BiT Dealership Software

Cost and contract terms.

Switched From

Lightspeed

Reasons for Switching to BiT Dealership Software

Cost and contract terms. Would have payed way more money for the same functionality that I was needing and looking for.

Response from BiT Dealership Software

Thank you so so much Ray!! This is an awesome review, thank you for taking the time to write it.

Please let us know if you need anything at all!

Bruce
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Long Time User

Reviewed on 2022/09/07

Pros

Ease of use, economical, Cloud-based. Flexibility to use in any location.

Cons

Not being able to sell a serialized piece of inventory on a work order.

Alternatives Considered

Lightspeed Restaurant

Reasons for Choosing BiT Dealership Software

They were purchased by another company and phasing out the system.

Reasons for Switching to BiT Dealership Software

Cost

Response from BiT Dealership Software

Bruce,

I'd like to thank you for being a BiT customer for more than 7 years. We really appreciate your kind words and the constructive criticism! I'll certainly send this over to the product management to team to be prioritized!

Patrick
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I love my BiT dealership software!!

Reviewed on 2022/09/07

My main problem was tracking where work orders were in our process. Now I can look at any customer...

My main problem was tracking where work orders were in our process. Now I can look at any customer and see exactly where they are in our process.

Pros

It makes business so much easier from start to finish and then tracking where invoices are in our progression.

Cons

I disliked how to look up previous work orders until I figured out there was an easier way by checking with customer service. Once I learned it, no cons at all.

Alternatives Considered

Shopmonkey

Reasons for Choosing BiT Dealership Software

Inventory management and tracking work orders

Switched From

QuickBooks Online

Reasons for Switching to BiT Dealership Software

I looked at all the options and BiT was the best and offered the easiest training process.

Response from BiT Dealership Software

Hey, Patrick! Thank you for the kind words. I'm glad the support team was able to help you figure out a better way to look at things. We're always here if you need us! Thanks again!

Erin
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

BiT works great

Reviewed on 2024/05/17

Pros

That all my departments can communicate and I can access it from anywhere!

Cons

It gets a little complicated by how many choices you can use to customize your reports. Sometimes less is more. But they do have a good team to help you through it!

Response from BiT Dealership Software

Hey Erin!

Thank you so much for your review! We're here if you need anything at all!

Heidi
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

User Friendly DMS

Reviewed on 2024/04/09

I've used many different DMS systems in the last 15years, and this one has to be the easiest one...

I've used many different DMS systems in the last 15years, and this one has to be the easiest one I've encountered.

Pros

BiT is web based! No need to download, can open on a browser. Even if you haven't had training, the system is easy to navigate.

Cons

No accounting in BiT. Which is also a reason I like BiT. So 50/50.

Response from BiT Dealership Software

Thank you for the kind words, Heidi!

We're here if you need us!

Dawn
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Ver Happy

Reviewed on 2023/05/30

Great

Great

Pros

Everything, especially the initial set up

Cons

Nothing so far, we are very happy and will continue to recommend it to friends

Response from BiT Dealership Software

Thank you so much for the kind words, Dawn! We'll be here if you need us!

Verified Reviewer
Overall rating
  • Industry: Maritime
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

BiT Software

Reviewed on 2018/11/01

Pros

Seams to cover all the bases we need here at our business.

Cons

Way to much key board and mouse use. Could be more streamlined. I need to lift off keyboard and go to mousse to high-lite fields, should be able to use the "Enter" button to scroll through fields.

Response from BiT Dealership Software

I appreciate your feedback. I'd like to hear specifically what areas you think can be streamlined so we could look at ways to improve those processes. And, I would like to hear more on your experience with BiT's customer support. Your feedback on our support team is very different from what I typically hear - that they are excellent.
Regards,
Ed

Lee
Overall rating
  • Industry: Maritime
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great tech support

Reviewed on 2022/04/19

The learning curve for this product is kind of steep but as I learn to use the features we have...

The learning curve for this product is kind of steep but as I learn to use the features we have been able to integrate it more and more in the business. It has enabled us to streamline some of our processes.

Pros

When ever I need assistance from tech support, they are very knowledgeable and helpful. Most of the time there is zero wait time.

Cons

Their documentation is a bit sparse but the top notch tech support compensates for this.

Kyle
Overall rating
  • Industry: Maritime
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

5-Stars

Reviewed on 2022/09/07

Overall, I would highly recommend this software (and have before!) to other marine and powersports...

Overall, I would highly recommend this software (and have before!) to other marine and powersports dealers. It fits our needs, and truly encompasses our whole dealership from Service Department, our Sales team, to our Parts Department.

Pros

Easy interface to navigate. It makes employee on-boarding easy, reports are simple, but well structured, and you cannot beat BIT's U.S. Based Support Team.
While the software gives our organization every tool we need to conduct business, having exceptional support team behind the software is what we love about doing business with BIT.

Cons

No matter the business, updates and improvements are always happening. BIT is always looking for better ways to improve on their software. One feature we have inquired about several times now is introducing the ability to create a "Drop Down" List of Locations under the "Inventory Update" screen.
It would be a true game changer to be able to pre-input all your company's locations, and then have a drop down list to choose from to put an item.
The reason this feature would be important for BIT to pursue is that if an employee receives a new inventory Item and lists the location as "A 1", the true location might be formatted as "a1" (same location, different formatting).
Employees having "free reign" in this location-formatting issue is that "inventory by location" reports become highly skewed - if you run by location, you will have all of your "A 1" location items listed, then later in the report you will find "a-1" in a completely separate section of that same report- making it very difficult to know that all the inventory in that particular location is accounted for. Esspecially if you are trying to complete a stock-take in a given section. I have to skim through an entire (500+ page) report to ensure all the items in that location are listed.

Response from BiT Dealership Software

Kyle! On behalf of all of us here at BiT, thank you so much for taking time out of your day to write this awesome review. It's been a pleasure doing business with you all for the past 7 years.

Thank you for the fantastic feedback as well! It's great ideas like this from customers like you that help us keep our fingers on the pulse of what our customers need. I'll get this over to product management ASAP!

Gil
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Clunky Program- Customer Service is AWESOME

Reviewed on 2017/08/19

Learned what I need and what I want from the next software we choose. ****Update- Bit has stepped...

Learned what I need and what I want from the next software we choose. ****Update- Bit has stepped up and is addressing our issues. They have resolved one issue and are working on the others! Thank you Bit!

Pros

Interchangeable parts, alt number use, open work order look up, work order task separation. pick list import for invoices. ****UPDATE- Since my original review Bit has really stepped up and looked into many of our concerns. They have resolved the issue with motor information when looking up work orders. They are also working to resolve the other issues we are having. I would say that Bit does listen to the concerns and issues of their customers and does work to make their software better.

Cons

Not being able to use the same part number from different vendors. Persona allows you to have the same number from different vendors it just opens a screen that you chose which vendor part you wanted.****(This issue was resolved)- when you put a motor in multiple WO for same customer and you need to quickly look up the order you have to have the WO# because it does not list the motor numbers in look up it only lists models. if you have a motor only it should be listed in the quick look up also. Not being able to delete a line- if you punch in the wrong part number then you can not delete from order. If i haven't saved the order yet I should be able to delete parts from it- I see this because of the parts number issue earlier mentioned. When a unit sales to a customer the unit should be automatically added to them as a unit so when it comes in for service it shouldn't have to duplicated into that part of the system.

Response from BiT Dealership Software

Gil,
Thank you for letting me know you are having difficulty, and for El Dorado Cycle and Outdoor Equipment being a customer for almost 3 years. Enhancement to address the engine info in the work order lookup has been in process and will be in the next update. BiT doesn't allow the removal of parts from an invoice for internal control purposes, but I see how you would want to remove a part before leaving the invoice and I will see how soon we can make that happen. It also sounds like you have questions about using interchangeable parts to manage similar parts from multiple vendors. We recently posted a how-to video on interchangeables, but I will have someone in Support call you tomorrow to discuss that as well as the process you are using when selling units. The information should be transferring to service so I am curious what process you are using.
Thank you

Tasha
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Software that works

Reviewed on 2022/09/07

Pros

We implemented this system at the beginning of the year and it has just helped so much. With having multiple locations we can view stock at each individual store as well as company wide. Our technicians now have an easier time locating work orders. Finding parts in our store has never been easier.

Cons

We are a Canadian company and there is no option to auto populate Canadian Postal codes. Every time we put one in it pops up with a warning that address can not be found with this zip code

Response from BiT Dealership Software

Tasha,

Thank you for the kind words! We love that it's working out so well for you all.

Thank you for the great feedback as well! We really value this from our customers and we listen. I'll throw this over to the product development team to have it prioritized.

Kind regards,

Greg
Overall rating
  • Industry: Sports
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Bit Software Review

Reviewed on 2022/09/08

I have used BIT software for over 15 years and have been very satisfied with the support I get and...

I have used BIT software for over 15 years and have been very satisfied with the support I get and the improvements that are always being made.

Pros

What I like best is that I can easily make work orders and bill out jobs. Also, I can keep an eye on my inventory and export orders easily.

Cons

Taking physical inventory seems more complicated than it should be. Just saying....

Response from BiT Dealership Software

Greg,

Thank you for taking the time to write this review and thank your being a great customer for 15 years. We really appreciate and value the feedback.

We're always looking to innovate and improve. A great way to do that is by listening to our valued and loyal customers like you. We would love to hear your detailed thoughts on the physical inventory process and what your thoughts are on streamlining it.

If you would like, I can have a member of the product management reach out to you so you can speak to them about your ideas. Let me know!

As always, if you need anything else you know where to find us. Thanks again!

Barb
Overall rating
  • Industry: Sporting Goods
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

BIT Software in the Marine Industry

Reviewed on 2022/09/08

Pros

The software truly helped us get organized and streamlined- you can easily see past services and records as well as track progress of current jobs.

Cons

Manually entering all the inventory- however this would need done with any program but this is very time consuming!

Response from BiT Dealership Software

Hey, Barb! Thank you for taking the time to write us a review, we really appreciate it! Thank you for being an awesome customer for the past 6 years - we really value your feedback.

Entering inventory when you're first getting set up during your initial onboarding can be time consuming if you don't have a data import to begin with. If you've got a data import from an old system (or even a spreadsheet) it can be a breeze!

If you're talking about entering inventory into a different part of a the system, support may be able to help streamline your process. Go ahead and give us a call - we'd love to talk to you about it!

Thanks again!

Richard
Overall rating
  • Industry: Sporting Goods
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Help with forms

Reviewed on 2022/09/07

Pros

To be honest price, otherwise we would look at others.

Cons

Help with creating documents to be used

Response from BiT Dealership Software

Richard,

On behalf of all of us here at BiT, I'd like to thank you for partnering with us for over 20 years. We value you as a customer and would like to remedy any problems you may being experiencing with forms.

As you may know, BiT creates and maintains government deal forms like title A and registration documents at no charge. If you have anything that needs to be updated, please let our support team know.

If there is another issue you're having, we would love to hear from you and will do our absolute best to try and correct it.

Kind regards The BiT Team

Sam
Overall rating
  • Industry: Maritime
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very Pleased with our Decision to go with BIT

Reviewed on 2022/09/07

Pros

Its easy to use, very good customer support, its allowed us to be more efficient in our work routine. We only use two of their modules and have plenty of room for growth with BIT.

Cons

They only offer one credit card integration option.
Unable to attach a contract to an email.
If we have an outstanding invoice and changes need to be made, it takes an additional five to six steps to go in and add the additional items. Its not a quick and easy fix to complete it.

Tyler
Overall rating
  • Industry: Maritime
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Bit is overall a well developed web application

Reviewed on 2022/09/08

My experience while using bit is that it is an easy web application with plenty of features. I like...

My experience while using bit is that it is an easy web application with plenty of features. I like that it uses a graphic user interface to access data.

Pros

I like that bit is easy to use and for the most part well optimized. Creating invoices and entering products into inventory is easy to learn.

Cons

The calendar feature on bit is kind of difficult to use.

Response from BiT Dealership Software

Tyler,

Thank you so much for the kind words. We're always looking for ways to improve and we would love to hear your detailed thoughts about calendar functionality.

If you would like, I can have someone from the product management team reach out to you to discuss it. We would love to hear your ideas!

Let us know and thanks again!

Vickie
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Cumbersome and inefficient

Reviewed on 2017/08/15

Inventory tracking is good . Point of Sale features are ok.

Inventory tracking is good . Point of Sale features are ok.

Pros

Equipment tracking from inventory, to sale to maintenance is good when used properly. Pre-installation training could be improved.

Cons

Reports , A/R functions, inventory maintenance. The developer should have consulted with someone in the accounting industry.

Response from BiT Dealership Software

Vickie,
Thank you for your feedback. I would like to hear more about what reports you aren't able to create using our custom report builder so that we can help you get the information you want. Also, I checked and you never took advantage of the free online training hours we offer. Please let us know when you want to schedule that.

We should talk about your challenges with accounting. Our team has a very strong background in accounting, both through education and experience, and we would appreciate an opportunity to understand what challenges you are having with accounting. I'd like to hear about the specific issues to determine if the solution requires a software enhancement or a process adjustment. Please contact BiT Support at [email protected] or me personally at [email protected] so we can help you out. Best regards.

Brian
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Value in the market

Reviewed on 2022/09/07

Pros

Easy of use, awesome support!!! Not a computer expert, works great for my buisiness.

Cons

I have none, this system works great and support has always fixed an issue that I create.

Response from BiT Dealership Software

Brian! Thank you so much for taking time out of your day to write us this great review! We look forward to many more years of working together. Please continue to reach out if you need anything!

Scott
Overall rating
  • Industry: Maritime
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

When looking for software we looked for ease of use, value and customer support, got it all...

Reviewed on 2017/08/11

Pros

Ease of use and customer support have always been a key feature. We have fast turnaround on all support requests. We look at the support team at BiT as part of our team and all we have to do is make a quick phone call to get that support. BiT has offered the dealership a way to expand our data base and have quick turnaround on finance deals and over the counter sales. Inventory management has also been taken to the next level. Actually being able to see what parts we have in stock and what needs to be ordered has increase efficiency and saved money by not have too many overstock items.

Cons

Really not many cons, being web based can have issues with internet disruption but that very rarely occurs, mostly during major storms. Biggest thing we see is not being able to use the entire program, there are a lot of features we currently do not use but are working towards implementation.

Response from BiT Dealership Software

Scott,
Thank you for the detailed review.
Best regards

Lorie
Overall rating
  • Industry: Recreational Facilities & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

administration

Reviewed on 2022/09/08

readjustment to cloud is all

readjustment to cloud is all

Pros

accounting affects everything we do to navigate our business

Cons

Not anything that I can think of to navigate our business

Response from BiT Dealership Software

Hey Lorie! Thank you for the review and thank you for being fantastic customers for the past 10+ years. We love to hear your thoughts and feedback.

As always, we're here if you need us! Thanks again!

Adam
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Intutive once you get the hang of it

Reviewed on 2022/09/09

inventory management

inventory management

Pros

invoicing and inventory management is easy to use and organize

Cons

some parts can be confusing very to contact support though

Response from BiT Dealership Software

Hey Adam! Thank you for giving us a review here. We really appreciate you taking the time to do so.

Like you said, support is always here if you have any questions!

Thank you for being with us!

Jennifer
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fantastic product with the best customer support!

Reviewed on 2022/09/07

I was originally only looking for an inventory management software when I came across BiT. I did...

I was originally only looking for an inventory management software when I came across BiT. I did the demo and realized this is what we needed for our growing RV business. Not only has it solved my inventory tracking and management problem but my service invoicing it so much easier. With it interfacing with Quickbooks so smoothly it was the perfect choice and is less money than most that I looked into with less features.

Pros

This software is very user friendly from the daily activities to the detailed accounting reports. The invoices for service are very professional looking and easy to read. Great product!

Cons

We have been using the software for about 2 months and have yet to find anything that we do not like about it.

Response from BiT Dealership Software

Wow! From everyone here at BiT, we really appreciate the kind words. Let us know if you need anything at all!