Omnify Reviews

Omnify is a booking, selling, marketing aid that serves as a one-stop-shop that is especially effective for any kind of educational business.

Like any reasonably-complex SAAS solution, it will take a bit of doing to understand (and master) the in and outs.

The Omnify reservation system has excellent functionality and has exceeded our expectations for a pool reservation system. The platform provides excellent features and is very user friendly. I especially like the calendar and check-in feature and how easy it is to see when classes are scheduled and who has checked in during a given swim session.

It is also very easy to schedule new sessions and the cloning feature is very helpful.

I like the software alot. The only thing I would like added is a feature whereby one can send a message to only one person who has registered for a swim session. Now, you can only send to all confirmed attendees or wait listed through the system and not an individual person.

Ease of use, promising app, interface. This app could be the BEST if the bugs are resolved and if the support team get organized.

The system has many bugs, and the support team is not consistently responsive. I would like to see some features like showing full price scratched and showing promotion price next to it. I needed a lot of support and still could not launch becuse of the bugs I am facing on almost every feature.

After spending several months exploring various other platforms, I finally settled on Omnify because of its ease of use and the many excellent features it offers.

From what I experienced, I found Omnify to be the only online software that gave me the flexibility to create and present our services in a way that was visually clear and simple for our clients to book online.

The option to create widgets enabled us to integrate the platform into our website making it even easier for clients to explore and select the services they wanted.

The Omnify team are clearly committed to the needs of their clients, updating the various features and improving the functionality of the platform on a regular basis. Their support team is 'Outstanding' and are always on hand to provide guidance in a patient and professional manner.

As with any platform, you will need to commit a little time to understand the desktop and the various features it offers but once you do you won’t look back!

[SENSITIVE CONTENT HIDDEN] listened carefully to our needs & responded with a clear explanation of how Omnify plans could meet those. Then Aravind's attentive customer support throughout set-up, launch, and all customer questions provided speedy & smooth re-opening. Flexibility of plan allowed us to load our own liability waiver and Emergency Pool Rules, & can adjust as COVID-19 restrictions change over time. Ability to email specific individuals or all "clients" through the system is an especially useful feature.

We only have a week with the system at this point, so it's possible issues will come to light later. For now though, we only wish the system could handle dual restrictions, such as "Each user only 1 reservation per day subject to a maximum of 3 per week."

First of all, I love every feature this software has to offer. I love the easy calendar scheduling and the ability to create advertisements, that's unique. Most of all, I love the ability of doing it throuhg my phone on their mobile app.

It would be a crime for me to write anything wrong about this company. They took my business to the next level and I cannot complain.

integration into my website was easy, as it setting up new services. calendars synch well now.

it is in my time zone, not the end user.
understanding membership setup has caused me no end of problems, so not clear what their definitions are, and meant I have to go back to clients over and over to try to sort. I've even had a phone conversation with them, beyond chat, and still no clarity. they don't get I need some on auto pay, and some not. the setting is global. I'll be looking at organising subscriptions directly with my payment platform instead. Had enough of unclear solutions.

It’s easy to navigate and they actually answer your questions. Most companies do not provide that kind of customer service

Nothing, it’s pretty straight forward and easy to use

the product is very easy to use and very customizable

I would've like if there was a direct ticketing option available to sell events

Omnify is customizable and very user friendly. In addition,[SENSITIVE CONTENT]and [SENSITIVE CONTENT] have been a pleasure to work with. They are accessable and knowledgable, and they consistantly provide caring tech support and customer service. After attempting free trials with 4 other companies I now have a true appreciation for the service Omnify offers .. I highly recommend Omnify!

I have not encountered a negative aspect.

The software is easy to set up and it has accounted for most of the functionality we needed to limit the number of people at the pool and the number of days in which they can book.

We would like to have put multiple booking restrictions in place for booking a session, but unfortunately, the system didn't allow for that.

The software was recommended to me by our Pool Management Company based on another association using it last year and it working well. The availability of customer service is great. The updates via email about changes to new additions is also helpful to expand the use of the program in ways I hadn't thought of.

I have not used the program long enough to say what I don't like.

Sales page is beautiful and full of promises... Some of the features seem very interesting. The lifetime deal that I had would have been worthwhile (if it worked.)

It doesn't work well for multiple Google calendar sync! I've asked for a refund within 30 days because it didn't work and support promised to make it work. After 6 months, it still doesn't work!

It is extremely easy to use and I only needed to use tutorials once and contact support once.

The layout is clean and easy to navigate. The functions are very responsive.

The website could be better and more customisable. It looks rather basic in terms of the view and I think customisation would help so users could add more of their touches such as videos or pictures.

Works very well for booking appointments and group sessions. We also enjoy the fact that comes with a mobile app. the basic set up and website widget are really nice features. Also they put out a lot of new features constantly

After the basic set up is done, advance settings can be quit confusing. this tool can be quit buggy too, and I do not like the fact that they also charge a fee for transactions on top of the monthly plan

Easy to use for our residents, integrated into our website, easy to setup.

Cancelling group reservations was not straightforward. The user finds their individual reservation and cancels only their reservation, but the other group members remain registered.

I was on the lookout for a quick calendar feature for my learning platform and Omnify checked all the boxes. They also have great customer support and service. Ashrith is always around to answer our questions.

Ashrith and Joel from the Omnify team were very helpful with the integration of Omnify onto my platform.

It’s super easy to use and the service store looks exactly as I want it to, with minimal effort.

I wish there was a client app available. It wouldn’t necessarily have to be customized, but I’d love for my students to be able to book from an app. For now, getting them to add my service store to their home screen is an okay alternative.

What I like most is how easy it is to understand what to do. And I also like how visually appealing the store is.

Some things I took awhile to figure out so I really good manual would have been useful. Also I would have liked a little bit more flexibility in choosing the titles for the different operators.

I love all the features and how I am supported as I learn to use them.

I've just started using this software, and so far it does everything I need it to do.

Very straightforward and useful for those teaching classes in a physical location. Really easy to set up schedules, email reminders, etc, and the developers are continually improving the software.

For the coach or consultant seeking to replace Acuity or Mindbody as a scheduler for 1:1 sessions, Omnify has a ways to go. Currently, there's no ability to block out specific times or days for the solopreneur with a flexible schedule, and no automated appointment reminders via email or text. The developers say this is on their roadmap. Until these options are available, I'm sticking with what works.

This program fulfilled our need for implementing a reservation system.

We had some issues in the original setup

Easy, coast effective, and the costumer service is quick, nice and reliable. The app is amazing value for money.

I love how fast the software is developing. There are so many features, it always feels like they are 3 steps ahead of me.

Perhaps the only thing I dislike is that there are so many features I need to set up. But that's not really the fault of Omnify, just the cost of doing business.