Omnify Reviews

I love how fast the software is developing. There are so many features, it always feels like they are 3 steps ahead of me.

Perhaps the only thing I dislike is that there are so many features I need to set up. But that's not really the fault of Omnify, just the cost of doing business.

Ease of use, promising app, interface. This app could be the BEST if the bugs are resolved and if the support team get organized.

The system has many bugs, and the support team is not consistently responsive. I would like to see some features like showing full price scratched and showing promotion price next to it. I needed a lot of support and still could not launch becuse of the bugs I am facing on almost every feature.

I loved the price, I purchased the product from AppSumo and grabbed the lifetime deal. I also appreciated that they are super responsive. Video tutorials are great. If I had a brick and mortar, this would have been more ideal for me.

It didn't feel elegant to use for me or a client. As stated before they are super responsive but felt that I needed a lot more hand holding (and I didn't necessarily know 'how' to ask so that I could create what I wanted. I have a coaching business and would have liked a product that housed client notes and paperwork, i.e. a welcome packet.

Very straightforward and useful for those teaching classes in a physical location. Really easy to set up schedules, email reminders, etc, and the developers are continually improving the software.

For the coach or consultant seeking to replace Acuity or Mindbody as a scheduler for 1:1 sessions, Omnify has a ways to go. Currently, there's no ability to block out specific times or days for the solopreneur with a flexible schedule, and no automated appointment reminders via email or text. The developers say this is on their roadmap. Until these options are available, I'm sticking with what works.

How well thought out it is and the breadth of application for small business, though there are some flaws.

not very friendly for consultants, mainly set up for classes and is not easy to set up if you are a one man consultancy.

Feature set appears to be both rich and powerful. I look forward to using it to its fullest and deploying it in my business.

It's easy to use. I like that you can add your own shop. It's working with Paypal, I can personalize everything. that's great.

Needs to improve visual design. Work with more languages. I can create shops but I don't know how to delete them. I miss more payment methods. If I have to decide to buy, Omnify Or Simvoly, maybe I would take the second one, because it looks more professional and easy to use.

Omnify is a good platform that holds members, memberships, and classes in one place; much more. The software allows for signing up as a member choosing your membership and then signing up for classes. Our instructors see in real-time how many students they have, and this makes it easier to do last-minute marketing for classes.

It's a benefit having classes and class packs hidden, we can create and then hide them until we are ready to release them. This option gives our volunteers time flexibility for creating classes. Everything doesn't have to be done all at once.

The membership benefits dashboard is easy to use and intuitive. Actually, once you understand the terms on Omnify then most of the dashboards are intuitive.

Setup help was awesome and questions get answered very quickly. Support materials for admin etc... are available and easy to understand.

Too many emails to instructors. There should be a toggle to allow just confirmation emails, not individual classes. This should also apply to class registrations. Members just want a confirmation email for a class pack registration.

Family memberships should allow each family member to receive the benefit without having to signup as a member. This could be a toggle button to switch on or off.

user friendly and easy to navigate

have met with some issues in my 2 years of using the software, but am thankful to have [SENSITIVE CONTENT] who helped me out very quickly with urgent tech issues. The help staff varies from each person, I have met not so efficient support members as well, but [SENSITIVE CONTENT] is one of the best I've come across and the reason why I've decided to leave this review! :)

- class packs cannot be unlinked between specific members
- different classes cannot be launched all at the same time (I have to do it one by one)
- customers don't have an app on their side; have to keep logging in and on our end we have to explain how to use it to all our new members and supply the booking link

First of all, I love every feature this software has to offer. I love the easy calendar scheduling and the ability to create advertisements, that's unique. Most of all, I love the ability of doing it throuhg my phone on their mobile app.

It would be a crime for me to write anything wrong about this company. They took my business to the next level and I cannot complain.

The packages and appointments help in scheduling and taking bookings.

Appointments and class packs can be interlinked maybe?

Omnify is customizable and very user friendly. In addition,[SENSITIVE CONTENT]and [SENSITIVE CONTENT] have been a pleasure to work with. They are accessable and knowledgable, and they consistantly provide caring tech support and customer service. After attempting free trials with 4 other companies I now have a true appreciation for the service Omnify offers .. I highly recommend Omnify!

I have not encountered a negative aspect.

Can manage a variety of different booking set-ups / class schedules / membership programs and one to one appointments in one.

Nothing :)

It is easy and seamless to create bookings and so simple for customers. I have also really appreciated the time Aravind, my customer success associate, has given to make sure our launch is successful.

There have been some issues with dates being incorrect on confirmations or within a booking description but they have been addressed and fixed quickly.

The product is easy to use, reasonably instinctive and logically set up.

Some of the configuration requirements are a bit murky, need to be careful to make sure you think through your operation.

The ease of use and how residents can reserve from the comforts of their homes.

I have no cons for the software at this time.

The customer service has been great, ash gave me a great demo of the product and showed me how to use it efficiently

There are a lot of features on the website so it will take me a while to get to grips with the whole software

Beautiful UX design
I really like the getting started wizard which was great to get to know the menus options to set up our account.
nice website widget and or store front website included in most plans
they are constantly pushing updates to fix bugs :)
I like the 2 way google calendar sync, if you use google apps it plays well with it
we have the Studio plan which does not come with custom domain so for this reason we use the embedding option to use it on our website
convenient integrations with stripe and paypal

Has an extra 0.5% fee on top of the regular 2.9% stripe/paypal fee
The app still has many bugs which is why I do not use all features
Customer support is pretty active but can be hard to reach at times

It’s super easy to use and the service store looks exactly as I want it to, with minimal effort.

I wish there was a client app available. It wouldn’t necessarily have to be customized, but I’d love for my students to be able to book from an app. For now, getting them to add my service store to their home screen is an okay alternative.