Zoho One

4.2 (125)
Write a Review!
All-in-one operating system with 45+ integrated applications

Overall rating

4.2 /5
(125)
Value for Money
4.1/5
Features
4.3/5
Ease of Use
3.8/5
Customer Support
3.7/5

81%
recommended this app
Sort by

125 Reviews

Nikita
Nikita
Overall rating
  • Industry: Machinery
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

All in One Solution for Business

Reviewed on 2023/12/22

Pros

It is great if you start from scratch and develop your business processes in Zoho one.
There are tools in place for many departments and functionality is enormous, many tools and environments overlap and can be instantly synced.

Cons

If you have to go out of the way of the Zoho structure then the environment is tough to manipulate and requires things to go manual in many cases or creates necessity for a lot of background scripts.

Les
Les
Overall rating
  • Industry: Fine Art
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Proceed with caution

Reviewed on 2023/06/05

Pros

Products integrate well but in some cases too well. Easily accessable from mobile or laptop.

Cons

Customer service is terrible. I cancelled the support because I wasnt going to pay for something I wasnt getting. If yu have an issue, you are best trying to sort it out yourself as the people who are (not) there to assist you, have no clue whatsoever. There is a chat on the app, but when you use it, you get the reply that they are unable to assist and that you should send an email to . . . .Only buy this if you are prepared to handle the issues yourself.Service should take 3 hours, but getting a "non" reply in a week would be good. e.g. "I cannot log in", a week later - [sensitive content hidden]

Rob
Overall rating
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

CONTACTING ACCOUNTS IS NARLY IMPOSSABLE

Reviewed on 2024/02/20

It has been horrible, it goes down we have lost weeks at a time trying to fix problems, lots of...

It has been horrible, it goes down we have lost weeks at a time trying to fix problems, lots of promises, little results!

Pros

IT IS CHEAP, that is its only redeeming quality

Cons

It is nearly impossible to fulfill the basic function of a CRM to contact your accounts!

Tim
Tim
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Lots of Features, but takes some work to fully integrate

Reviewed on 2021/03/08

I have used Zoho for my own business and also implemented it for several clients. 4 years ago, I...

I have used Zoho for my own business and also implemented it for several clients. 4 years ago, I loved everything about the platform and loved the integrated nature of apps (books, expense, inventory, CRM), however, the more I had to push the customisation of Zoho, the more barriers I found and cracks started to appear in their polished promises.

I still believe that Zoho has a big offering for small businesses as long as they do not need customised process flows or integrations.

I have decided to move my business away from using Zoho and have actually downgraded in functionality to another "business platform" provider on a lifetime deal. I will be fully evaluating Zoho for future clients as I have spent far too many weeks pushing out project deadlines due to poor inter-Zoho integrations.

Pros

A HUGE bang for the buck. Getting access to all Zoho apps for one value price is super appealing and great value.
All the apps a business needs in a single platform
Easy to administer
User friendly screens (mostly)

Cons

Apps are not as integrated as they could be. I spent a long time when consulting for several companies trying to customise their integrations between Zoho apps (that really should be there out of the box). Zoho Flow (Zoho's answer to Zapier) goes someway to help integrate their apps, but still some apps just cannot be integrated as needed (Bookings and CRM, Bookings and Inventory, for example). Zoho's integrations with 3rd party services and apps sometimes are way better than their own apps.

Their all-in-one platform approach often means that the main competitors offer much better features and functionality (e.g. Meetings vs Zoom, Bookings vs Calendly, Campaigns vs Active Campaign). Their strong point is definitely CRM, Books, and Inventory, which are all very strong products.

Support is hit and miss. I have had responses within minutes and then other tickets I have had to chase for nearly a week to get a response. Sometimes I had to explain the issue several times before I got more than a canned response.

Alternatives Considered

Salesforce Sales Cloud, SugarCRM, Xero and HubSpot CRM

Reasons for Choosing Zoho One

Price. Zoho is way cheaper and much better suited for small businesses

Switched From

Salesforce Sales Cloud

Reasons for Switching to Zoho One

Perceived value vs price & functionality.
Chad
Chad
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

The Ultimate Choice for Small Businesses

Reviewed on 2019/05/17

Zoho One has helped us stay on top of all the things that are important in our business. From...

Zoho One has helped us stay on top of all the things that are important in our business. From managing customers and leads to staying on top of our finances. It has been very useful in streamlining a lot of the processes we had in our company and finding new and meaningful ways to improve upon them in both time and cost.

For certain processes that we weren't really sure about how to do it right (like HR) - it made these things much easier for us and gave us a system to keep all our challenges in sight rather than being overwhelmed by them.

Pros

We have tried many, many, many programs in our history. Zoho One was the one that answered all of our problems.

Imagine every single thing your business needs to operate and I'm pretty confident that Zoho One includes that. It has everything including a CRM, accounting, analytics, automated marketing, social management, HR, and even custom apps. And it does all of this extremely well. Even on the CRM side - you can customize it to your heart's content, including creating your own tables and interactions between them.

All of this is great. If you are a micro-business, then you can handle a lot of normally complicated tasks and processes much easier in Zoho One. On the other hand, if you are a small or medium-sized business with many people controlling different aspects of your business - they can all collaborate and do their jobs here too.

And the pricing? It is amazing. I was shocked when they announced this. We were subscribing to four or five of their products at a much higher rate per month. We were actually considering building our own system internally to save money and then they announced Zoho One. It gave us nearly everything in their catalog of programs - at a much lower rate than we were already paying. I mean the value is phenominal.

Cons

The only complaint I have is that some of the programs don't talk to each other as well as I would like. For instance, their Connect program has a lot of features that work well with project management and job tasks. However, it wasn't possible to attach the data in our Kanban lists to data in our CRM. I think if they could fully open each app so that its data was interchangable with all other apps - that would take Zoho One to a whole different level.

Reasons for Switching to Zoho One

We actually tried all of these products, but none of them offered everything we needed or were designed around business processes that didn't align with our own. Zoho One allowed us to do that: Customize the way the software worked for us rather than having to design our business around the limits of the software.
Nathan
Nathan
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Zoho One is the best solution for small and micro-sized businesses

Reviewed on 2021/06/14

I used Zoho One to run my small business last year (and another larger business I was part of...

I used Zoho One to run my small business last year (and another larger business I was part of before that). It's so good I made a video about it here: https://youtu.be/u4zMJBtkJcU.

Pros

Zoho One is the perfect solution for small and particularly, micro businesses.
The alternative is that you use multiple tools that you have to then manually integrate. Or pay for another tool to integrate them. With Zoho One, you get Zoho's versions of those tools included! This can save you a huge amount of time and money so you really get to focus on the actions needed to grow your business.
Zoho One does more than you need it to do, and that's a good thing! Because it will provide you with capabilities and options to make your life easier and your business more effective, and they're there, already accessible to you. If you decide you want to launch a subscription service or membership, there's a system already there. If you start employing people, there's a HR solution. If you want to get really advanced and built your own custom applications, that's there too.
Finally, when you start using all of these individual products, it's a massive weight off to know that they are all tightly integrated. You don't need to work out how to add your customers onto your mailing list or know which ones are engaging with you on social media. You don't need to check multiple systems to find out if your customer has their invoices. It's quick and easy to integrate the applications, sort out duplicates, and ensure your data is as clean and tidy as it can be.

Cons

The only reasons I can see for not going with Zoho One are:
1. That you need a more specific tool to accomplish a specific job. Zoho's tools are industry leading in their own right as standalone products, but if you're just looking for the best marketing automation software, or the best tool to manage Instagram, then you might be able to find more features elsewhere. Zoho One excels on balance because of the added benefits of using all of the different apps together.
2. That your business is rapidly growing, and you need to use other software as well. If you need to use Microsoft 365, or you have to use Xero or Quickbooks, or communicate via Slack, then the cost benefits of Zoho One will start to diminish. Also, if your headcount is growing rapidly then £35 a month might start getting a bit steep as you may find that only 2-3 people need access to the marketing tools, while only your bookkeeper needs to use Books. In this instance you might be better off licensing the individual tools separately, or combining Zoho's other platform packages.

Reasons for Choosing Zoho One

Zoho's tools were much easier to setup and integrate, and the customer support is brilliant.

Reasons for Switching to Zoho One

Zoho One had all the features and applications I needed as an end to end solution for the businesses I have worked for and run myself.
Kim
Kim
Overall rating
  • Industry: Translation & Localization
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Everything all in (Zoho)One

Reviewed on 2019/12/06

It is so nice to have everything in one place and connected. It has increased our efficiency by...

It is so nice to have everything in one place and connected. It has increased our efficiency by automating some processes and integrating with some of our existing software. Plus, the mobile apps let us have access to it all no matter where our business takes us!!

Pros

I really like that you have access to so many different apps. You can do just about anything you need from hosting an online meeting to conducting a marketing campaign to managing your client/lead relationships to surveys. It really does have everything in ONE place!! You name it... Sales, Marketing, Collaboration, Analytics etc. No matter what comes up, we have found a way to handle it efficiently and effectively with ZohoOne.

Cons

It did take a little time getting used to how the Zoho system works. I wished things were a little more intuitive initially but once you grasp the logic behind how the different apps work together it can truly improve you experience.

Alan
Alan
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Zoho One is a Contender

Reviewed on 2023/09/29

Overall, Zoho One hasn't been a bad experience, but it's becoming a little frustrating with the...

Overall, Zoho One hasn't been a bad experience, but it's becoming a little frustrating with the amount of time it takes to configure the various apps to fit our business. It feels like everything we need is available but the time it's taking is becoming prohibitive.

Pros

Zoho One packs a lot of bang for the price. With over 40 apps, you could effectively run your entire business with it. We've tried all of the significant all-in-one CRM systems, and I've yet to see another solution rivaling Zoho One regarding the number of apps you get with your subscription starting at just $45 per month.

Cons

The thing that makes Zoho One attractive may also be its weakness. With so many apps to learn, it can be a bit overwhelming, The UI is not as well designed as some of the other solutions available. There is also a huge learning curve and I find myself spending lots of my time watching how-to videos and reading Zoho documentation. It's not a bad solution by far, but you will have to dedicate a significant amount of time, to wrapping your arms around how the different apps work together.

Reasons for Switching to Zoho One

Feature and price.
Gregory
Overall rating
  • Industry: Internet
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Great CRM for our sales team

Reviewed on 2024/07/24

Pros

The CRM interface is very easy to use and is simple to teach our sales team. It also allows us to take plenty of notes and include all the information we need in each account.

Cons

I still like Salesforce better but Zoho is very close.

Mario
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Zoho One - the Leatherman for entrepreneurs

Reviewed on 2024/01/05

I don´t want to miss it. I use it every day: CRM, SalesIQ, campaigns are my main apps. Books and...

I don´t want to miss it. I use it every day: CRM, SalesIQ, campaigns are my main apps. Books and work drive the next. You don´t have to think about: ahh...I need this app/function, where can I get it? Because you already HAVE it in Zoho One.

Pros

Everything (and I mean: everything!) you can imagine that you need for your business is integrated into ZOHO One. For every use case there is an app.

Cons

First: the greatest pro is the biggest con. In the beginning you don´t know where to start because there are some many possibilities. You have to get a structured plan for yourself. Otherwise you will resign. Second: It´s not "the" ZOHO One App. There are about 50 apps you can use. You have to learn what apps are useful and what apps can be connected. Start with CRM as center of ZOHO one.

Kevin
Overall rating
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Quite complete software for web companies

Reviewed on 2023/11/17

Pros

I really like the fact there are much different software within Zoho one. You have 1 software for your every need and it will cost you less to take Zoho one than taking all those software individually. Every piece of software can integrate with one another.

Cons

There is a need to dedicate time to understand how everything works and to connect everything. You need to do things right to avoid building something complicated.

Luke
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Worst support

Reviewed on 2023/02/24

Terrible

Terrible

Pros

The product is good and cheap as long as all you need is basic. As soon as you need tech support you've got a big problem. It is the worst support I have ever experienced

Cons

The tech support is the worst I have ever had

Rachel
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Zoho One - Jack of all trades and master of none

Reviewed on 2022/11/22

I was looking for an inventory management system and a CRM system that would integrate with our...

I was looking for an inventory management system and a CRM system that would integrate with our website. When looking for a solution I attended a presentation from 'zoho partner' Cloud Perfect who sold Zoho One to us as an all in one solution of all app needs for a small business. Cloud Perfect were inexperienced in deploying the product and caused all kinds of problems and costly time wasting to our business leaving a legacy or a poor set up that ultimately gave us a very poor experience of what Zoho could do.

Pros

The CRM options for managing sales agents and leads.

Cons

To many applications that did not seem to talk to each other well which defeats the object of having an all encompassing system. Features can be really complicated to set up and support can be very frustrating making it difficult to get a straight answer to a simple question. Zoho partner Cloud Perfect let us down badly in the set up and advice on the product and then after reporting these problems to Zoho, Zoho chose to take no responsibility for the poor actions of their recommended 'partners'

Umair
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Zoho One- A complete solution

Reviewed on 2023/01/14

Overall, Zoho One is a complete solution for startups and small businesses with the variety of...

Overall, Zoho One is a complete solution for startups and small businesses with the variety of products at one place with competitive pricing.

Pros

Zoho One is a complete package of various products offered in one place with competitive pricing. Highly recommended for startups and small to medium enterprises.

Cons

Sometimes you might face functionality issues.Looks a bit difficult to understand initially and takes time to get used to it.Support is somehow not as good as compared to other solutions.

Verified Reviewer
Overall rating
  • Industry: Insurance
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Zoho One truly is the operating system for your Business

Reviewed on 2018/06/15

Pros

Zoho one is amazing for the price!!! Absolutely nothing can touch it or is anywhere close. With Zoho One you get external sales and support software, internal chat, HR, accounting inventory, email, cloud storage, office suite and so much more! Plus Zoho creator lets you build custom apps to automate your processes. I can't say enough good things about Zoho One and I certainly can't go into detail on every app included, but Zoho is contantly updating their apps to improve the features and UI. I have been using Zoho One for just under a year now and while it's not perfect is good and continually improving. It's also relatively easy to get ahold of their support team which is great at answering questions!

Cons

I think one of the hardest things with Zoho One is knowing where to start. There are so many different apps and each one requires setup and they can integrate with one another in different ways. It can be hard to keep track of what's what. Also, because the company moves quickly and is constantly improving, there can be features or processes that seem to be left over from an old version and don't necessarily work the same across all the apps.

Verified Reviewer
Overall rating
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

One SaaS to rule them all

Reviewed on 2022/01/11

Putting everything related to our client interactions (marketing, communication, tracking, data,...

Putting everything related to our client interactions (marketing, communication, tracking, data, etc) under "one roof" can be somewhat of a challenge when there are different products used for different areas of the business. Zoho One has allowed to continue using the products that "get it done" while integrating smoothly with each other and providing ease of access to staff as needed.

Pros

Quick and easy integration, truly puts everything "under one roof" with an intuitive interface and great functionality.

Cons

I have found the interface to be lagging at time, with occasionally long load time when moving between products. (Internet speed was tested multiple time, we know this is not an internet related issue)

Bart
Bart
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Its alot to learn but affordable

Reviewed on 2022/05/29

Really didn't fully get it set up.

Really didn't fully get it set up.

Pros

It had some really great features but almost to much for a beginner. I recommend using one app at a time until you master each app.

Cons

Little hard to learn because it's just to much.

Beverley
Beverley
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Promised specific plans, but failed to deliver

Reviewed on 2018/07/10

Good access to some decent apps.

Good access to some decent apps.

Pros

The apps you get access to are great, there's a TON of apps available for users that are included in the One subscription.

Cons

Was hard to get a real definitive answer when I had questions about which plans from apps are included with Zoho One. The main reason I signed up with Zoho One was that I was told I'd have access to the Zoho Social Professional Plan from a rep, even though another rep earlier said I'd have access to the Social Agency Plan. Anyways, both included 5 team members, which was more than I needed.

Upon registration for One, they told me I couldn't add Team Members and that I'd have to buy One licenses for them... But why wasn't I told this before? And why do I have to buy licenses for users who are ONLY accessing Social, not even touching Social, they'd be clients with access to see what's scheduled on their behalf.

Talked to a rep to cancel my account, who sent me to my account manager, who I requested it be canceled, didn't hear from him or anybody else. Tweeted for help , emailed the address they have on the cancellation page. Absolutely NO response. I was going to sign up for Zoho Social after cancelling my One account, but after the non-existent customer service I was fed up.

Mark
Mark
Overall rating
  • Industry: Insurance
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I wish I could give 100 stars review with ZOHO One

Reviewed on 2019/08/30

WOW! We saved so much money in subscription costs when we rolled everything to ZOHO One. We had 11...

WOW! We saved so much money in subscription costs when we rolled everything to ZOHO One. We had 11 different companies we were paying money to. When we switched, we saved $480,000 is subscription costs. We love paying one low rate for all our employees rather than using separate vendors. As a huge bonus, our internal data is much more organized since all ZOHO apps communicate with each other. This keeps all of our team members on the same footing.

Pros

The capabilities of the suite of products is unmatched! The price is what really blew me away.

Cons

no cons. Its great software for a super affordable price.

Andreas
Andreas
Overall rating
  • Industry: Telecommunications
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ZOHO ONE - Why, Why use anything else when starting your company?

Reviewed on 2019/12/03

The entire business is run exclusively on this platform. With a partner program in place at Zoho...

The entire business is run exclusively on this platform. With a partner program in place at Zoho we can actually go and preach this as a solution to our own customers.

Pros

The Swiss Army knife for any business - they understand and want to help the SMB market play like Fortune 100 company. From CRM, Web sites, Email marketing, Chat, Accounting, Business Expenses tracking the list goes on and for only $30/user (note everyone in the company needs to be enrolled) - there is no way in this industry can compete. There may be better products when compared on a one-to-one basis but the suite? Impossible to compete.

Cons

It's evolving and sometimes the interfaces may not be as sweet as other competing SaaS players in the marketplace.

Gabriela
Gabriela
Overall rating
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Zoho One - A ONE Stop Solution

Reviewed on 2018/08/21

I really love it and recommend it to all our clients who are small and medium sized businesses.

I really love it and recommend it to all our clients who are small and medium sized businesses.

Pros

I love that I can get access to over 40+ options and products for the product of one. It is easy, convenient, affordable, effective. I love it.

Cons

Sometimes it is hard to know which product you are working with since there are so many options.

Aleksandar
Overall rating
  • Industry: Media Production
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Stay away

Reviewed on 2022/11/07

Every app feels like it's two tiers below other similar apps on the market, feels like we'd be...

Every app feels like it's two tiers below other similar apps on the market, feels like we'd be better off using Google free apps rather than paid Zoho apps.

Pros

All the apps your business needs under one roof.

Cons

-Most of the apps are slow or extremely buggy. -Customer support is basically non-existent.

Agi
Agi
Overall rating
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

We searched for 2 years to find a good CRM for our company and settled on

Reviewed on 2018/06/28

WE have one place to track, store, make notes and keep history on virtually everything about our...

WE have one place to track, store, make notes and keep history on virtually everything about our business.

Pros

It covers the most commonly needed things any company can use. Not just CRM, but billing, support tickets, HR and so much more. It's fantastic!

Cons

They require that you have EVERYONE in your organization buy a license. The trouble with that is, we have people who never need to touch it, and yet we had to buy them a seat.

Verified Reviewer
Overall rating
  • Industry: Warehousing
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Good idea, but not executed super well.

Reviewed on 2020/05/20

A bit buggy. Getting all pieces of software from one provider - is a pretty awesome idea.

A bit buggy. Getting all pieces of software from one provider - is a pretty awesome idea.

Pros

Super affordable. The beauty of it is that all the apps are interconnected. If you’re open to spending the time - you can get the apps talking to each other.

Cons

Master of none. Because they focus on having so many apps, they don’t actually manage to get any one app right.

Verified Reviewer
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

everything I need to run a business, meet in the zoho

Reviewed on 2017/12/21

management all-in-one

management all-in-one

Pros

easy management tool;
panel with complete functionalities;
monitoring of users and staff;
gamification for the team.

Cons

unfortunately I believe that the price per user ends up being very expensive. the e-mail templates are very 'plastered'.