Freshteam Reviews

Overall rating
Filter by
Company size
Time used
208 Reviews

- Industry: Human Resources
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Review
Reviewed on 2022/07/19
use with jr. its a user friendly app easy to download and understand.
use with jr. its a user friendly app easy to download and understand.
Pros
its a user friendly app easy to download and understand.
Cons
Pocket, friendy,its a user friendly app easy to download and understand.
- Industry: Computer Networking
- Company size: 11–50 Employees
- Used Monthly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Improves HR Efficiencies at Integrated Systems
Reviewed on 2022/07/14
Has helped us in our hiring process, onboarding and vacation/sick time management
Has helped us in our hiring process, onboarding and vacation/sick time management
Pros
Affordability, Features for Price, Does what its suppose to do
Cons
Some features we do no use. Would like integration with Indeed to prioritize our job postings to get better responses to openings
Alternatives Considered
BambooHRReasons for Choosing Freshteam
Less expensive after costs went up with BambooSwitched From
BambooHRReasons for Switching to Freshteam
Price- Industry: Wholesale
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 6.0 /10
Freshteam
Reviewed on 2022/07/14
It has been good for the price as we grow the team we are going to need something that works better...
It has been good for the price as we grow the team we are going to need something that works better with all of our systems that are in house.
Pros
I like the drag & drop resume and it pulls the info. I also like how easy it is to use.
Cons
The process of moving someone to interview offer ect. We have our own offer letters. Also trying to send people the informationw hen we talk tot hem on linked in or text.
- Industry: Motion Pictures & Film
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great product at an excellent price
Reviewed on 2022/07/27
We chosed Freshteam to have everything related to HR centralized and accessible to our employees
We chosed Freshteam to have everything related to HR centralized and accessible to our employees
Pros
It's (almost) complete and clear and intuitive for most of the aspects.
Cons
It takes some time to understand how it integrates, but not more than any other similar products.
Reasons for Switching to Freshteam
Afordable, fast to integrate and nice interface- Industry: Staffing & Recruiting
- Company size: 11–50 Employees
- Used for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Easy to use
Reviewed on 2021/07/13
Pros
Super easy to use and they offered guides to help figure out the software. Great for internal employee records.
Cons
I cannot think of any cons at the moment.
Alternatives Considered
GreenhouseReasons for Switching to Freshteam
Just tried out with the free version. Most other products don't offer a free plan, only a trial period.
- Industry: Sports
- Company size: 51–200 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Great starter HRIS
Reviewed on 2022/07/14
It works well for what we need. I could not imagine using this system with more than 30 employees...
It works well for what we need. I could not imagine using this system with more than 30 employees though.
Pros
CHEAP! This is one of the most affordable and feature-rich options in the HRIS world.
Cons
Their customer service is abysmal. Constant turnover, really annoying scripts and processes from the 80s. Service has gotten worse over the past 2 years and integrations are almost all paid.

- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
great product for your HR and Recruitment workflow
Reviewed on 2021/07/06
absolutely recommended
absolutely recommended
Pros
After a lot of product we use it from 2017 for our agency and for our clients. Excellent value for money
Cons
could be improved UX / UI side and customer service

- Industry: Computer Software
- Company size: 51–200 Employees
- Used Monthly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Great recruiting and candidates management software
Reviewed on 2021/07/13
FreshTeam allowed to find candidates, manage the list of candidates, give a form for them to...
FreshTeam allowed to find candidates, manage the list of candidates, give a form for them to subscribe for the job and keep track of every step for the candidate.
Helped greatly my company.
Pros
The ease of use in particular, the beautiful and intuitive interface, all the features that complete this software in overall and the price, kinda affordable.
Cons
I don't have any particular complain, maybe just the lack of very little features that aren't essential at all.
Reasons for Switching to Freshteam
For pricing and completeness of features.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great system for finding and managing talent!
Reviewed on 2022/07/15
I've used many ATS systems before, but Fresh Team is really easy to use, without any complicated...
I've used many ATS systems before, but Fresh Team is really easy to use, without any complicated setup or settings or training for users. We also use Fresh Desk for our Support Ticketing system.
Pros
I love the ATS part of the Fresh Team system - being able to manage, organize and know who to follow up with is so important to be efficient in the hiring process. The ability to collaborate across team members is also another really important feature to us.
Cons
I don't think I have any improvements to add - we don't use all the features of Fresh Team, but LOVE the ones we do use to manage applicants and interviews.

- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good ATS that saved us a ton of time
Reviewed on 2021/06/29
Excellent experience with the product
Excellent experience with the product
Pros
It saved us from Chaotic spredsheets and excel sheet reports. Brought efficiency to the team
Cons
Nothing much. The ATS was excellent and met our needs
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Fresh Team || Review 2022
Reviewed on 2022/07/19
Pros
User friendly
Compatible with LinkedIn and other Job portals
easily schedule interviews ,compatible with platform like gmeet ,zoho etc
Keep a track of candidates ,panel and feedback.
Cons
Wish Customer support would have been better and can provide timely resolutions .
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
All what we need
Reviewed on 2021/07/08
Excellent ! It's helped us recruit new talents since 5 years.
Excellent ! It's helped us recruit new talents since 5 years.
Pros
It's very simple to set up : you can quickly manage to build a landing page for candidates to apply, branded with your company logo and colors. It offers a professionnal and neat looking window to the outside. I especially love the "job specific email" functionality, which allows candidates to just send an email in order to apply, and removes the need to dispatch a large number of incoming email on a single mailbox. Finally, the ability to build job specific workflows allows to streamline the whole recruitment process.
Cons
We have some performance issues quite regularly : pages are sometimes slow to load. Also, the talent pool would need to have more tools.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Tool that really is worth it
Reviewed on 2021/07/01
Pros
Biggest pro:
- job posting easy to use
- candidate management is almost instinctive
- good reports are already built in
Cons
few details are missing - like font personalisation or header/title option
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great ATS with amazing UI
Reviewed on 2022/07/14
Pros
Its User experience is good. As we are a team of 200 People, its easy to track multiple profiles under one Application tracking system and we found Freshteams after researching multiple other platforms and it is comfortable to use it. We have been using the same from last more than 1 year
Cons
Nothing as such right now what I can think of. I am really happy that it is integrated with other job boards like indeed and linkedin. Yes, as it is integrated with career website as well, there, the UI can be improved.
Alternatives Considered
Zoho RecruitReasons for Switching to Freshteam
Cheaper, easy to use, good customer service- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Recruit new talent the smart way with Freshteam
Reviewed on 2022/07/22
Pros
You can set up to advertise via LinkedIN and free job boards and then your platform will show you where applicants have applied from in an easy to read colour wheel.
You can create different hiring panels according to the job you are recruiting for, as you may need different hiring managers involved for different jobs
We like that you can set up an interview time and then post interview, the system prompts you to record feedback.
Cons
At first glance there were a lot of different sections to use when setting up to recruit for the first time and can be a little overwhelming if you have never used an applicant tracking system before.(However, an introductory call with one of the Fresh team helped point me in the right direction)
- Industry: Entertainment
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Freshteam for small business
Reviewed on 2021/06/29
This software provided exactly the assistance we needed and as we grow, we can upgrade to higher...
This software provided exactly the assistance we needed and as we grow, we can upgrade to higher plans that will more closely fit our needs.
Pros
The software is easy to use and easy to integrate.
Cons
There are some features that it lacks, but this could because the level of plan we chose. We will be reconsidering our plan level as we grow.
- Industry: Internet
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Customised and great ATS
Reviewed on 2022/07/14
It's one of the best platforms that I have used so far.
It's one of the best platforms that I have used so far.
Pros
Personally, since I use this ATS daily for recruiting I feel FreshTeam is more recruiter friendly. Considering that it has been linked to our Career page and certain other free job sites, we can amplify our reach thus helping us to get maximum number of applicants applying to the position. Its high customisable and thats what I love abut it.
Cons
The offer letters that have been saved as templates have formatting issues during generation. We have notified this multiple times but it can be improved.
- Industry: Internet
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great product, value for money for small business
Reviewed on 2021/06/29
Overall the experience is very good with the same, I will recommend the same to my friends all.
Overall the experience is very good with the same, I will recommend the same to my friends all.
Pros
- The best thing is it has a very powerful tracking and reporting system. I can generate all my reports on a single click.
- It based on SAAS, hence can use anywhere to everywhere
- It has a mobile app as well for fast and quick checks
- It got integrated with almost every mailer and test websites
Cons
No cons as such but I do face difficulty using the same in low network speed. It requires a high-speed internet connection to load and work properly.
Alternatives Considered
Zoho RecruitReasons for Switching to Freshteam
It has very user-friendly UI
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Good Software for best candidate Experience
Reviewed on 2021/06/29
Pros
Ease of use and self explanatory, streamlined the entire hiring process
Cons
Integration with HRMS, Offer Letter Drafting
Limit on Resume Parsing
Alternatives Considered
Keka- Industry: Pharmaceuticals
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Tale of two platforms
Reviewed on 2022/07/14
Pros
I like it's native design and ease of use. A large portion of my company uses this tool frequently.
Cons
We have some features that overlap with our other platform, so we are needing to assess how to migrate to one platform.
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
HR friendly tool
Reviewed on 2022/07/14
Pros
This tool is quite user-friendly and the best part is the onboarding/offboarding trigger.
Cons
should give some more flexibility to customize the tool as per need.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
End to end HRM tool
Reviewed on 2022/07/14
It is a must have for our organization.
It is a must have for our organization.
Pros
Right from the career page to the simplified onboarding
Cons
I believe it is a bit complex for a new team member to understand. It should be more user friendly
Alternatives Considered
Zoho Desk- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Miranda's FreshTeam review
Reviewed on 2021/06/29
We were using this for hiring, but now we primarily use freshdesk just for customer service.
We were using this for hiring, but now we primarily use freshdesk just for customer service.
Pros
It was easy to use and navigate, made it easier to keep track of candidates and current statuses of applicants.
Cons
Was not always intuitive, felt like if there was a way to keep track of previous applications and hiring decisions. Would also be helpful to be able to merge candidates from different channels (i.e. facebook and indeed)
- Industry: Internet
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
You get what you pay for?
Reviewed on 2021/09/09
It's terrible. The number of times I've asked our recruiting team 'can't we just <blank>' and...
It's terrible. The number of times I've asked our recruiting team 'can't we just <blank>' and their response has been 'Freshteam can't do that...even if we pay them more' is frankly too high to count.
Pros
Uh...I'm able to look up my interview candidates and submit feedback? And I suppose it's better than using a spreadsheet to track candidates.
Cons
Everything? It's difficult to use, it's unbelievable feature limited, even if you want to pay more...you can't get basic modern ATS functionality. The integrations with recruiting sites and social media platforms are complete trash.
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
FCLG Freshteam Review
Reviewed on 2021/07/02
Customer service has been flexible and always available and the system has proven to be good value...
Customer service has been flexible and always available and the system has proven to be good value already.
Pros
A highly user friendly system that allows the user to adapt it to their own needs.
Provides excellent tracking for recruitment and onboarding.
Cons
Some UK based settings needs to be more easily available.