Freshteam

4.4 (208)
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The smart HR software for growing businesses

Overall rating

4.4 /5
(208)
Value for Money
4.3/5
Features
4.2/5
Ease of Use
4.3/5
Customer Support
4.1/5

89%
recommended this app
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208 Reviews

Anukriti
Anukriti
Overall rating
  • Industry: Human Resources
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Review

Reviewed on 2022/07/19

use with jr. its a user friendly app easy to download and understand.

use with jr. its a user friendly app easy to download and understand.

Pros

its a user friendly app easy to download and understand.

Cons

Pocket, friendy,its a user friendly app easy to download and understand.

Mark
Overall rating
  • Industry: Computer Networking
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Improves HR Efficiencies at Integrated Systems

Reviewed on 2022/07/14

Has helped us in our hiring process, onboarding and vacation/sick time management

Has helped us in our hiring process, onboarding and vacation/sick time management

Pros

Affordability, Features for Price, Does what its suppose to do

Cons

Some features we do no use. Would like integration with Indeed to prioritize our job postings to get better responses to openings

Alternatives Considered

BambooHR

Reasons for Choosing Freshteam

Less expensive after costs went up with Bamboo

Switched From

BambooHR

Reasons for Switching to Freshteam

Price
Alexis
Overall rating
  • Industry: Wholesale
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 6.0 /10

Freshteam

Reviewed on 2022/07/14

It has been good for the price as we grow the team we are going to need something that works better...

It has been good for the price as we grow the team we are going to need something that works better with all of our systems that are in house.

Pros

I like the drag & drop resume and it pulls the info. I also like how easy it is to use.

Cons

The process of moving someone to interview offer ect. We have our own offer letters. Also trying to send people the informationw hen we talk tot hem on linked in or text.

Jérémie
Overall rating
  • Industry: Motion Pictures & Film
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great product at an excellent price

Reviewed on 2022/07/27

We chosed Freshteam to have everything related to HR centralized and accessible to our employees

We chosed Freshteam to have everything related to HR centralized and accessible to our employees

Pros

It's (almost) complete and clear and intuitive for most of the aspects.

Cons

It takes some time to understand how it integrates, but not more than any other similar products.

Alternatives Considered

Zoho CRM, Rippling, BambooHR and GoCo

Reasons for Switching to Freshteam

Afordable, fast to integrate and nice interface
Sarah
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Easy to use

Reviewed on 2021/07/13

Pros

Super easy to use and they offered guides to help figure out the software. Great for internal employee records.

Cons

I cannot think of any cons at the moment.

Alternatives Considered

Greenhouse

Reasons for Switching to Freshteam

Just tried out with the free version. Most other products don't offer a free plan, only a trial period.
Josh
Josh
Overall rating
  • Industry: Sports
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Great starter HRIS

Reviewed on 2022/07/14

It works well for what we need. I could not imagine using this system with more than 30 employees...

It works well for what we need. I could not imagine using this system with more than 30 employees though.

Pros

CHEAP! This is one of the most affordable and feature-rich options in the HRIS world.

Cons

Their customer service is abysmal. Constant turnover, really annoying scripts and processes from the 80s. Service has gotten worse over the past 2 years and integrations are almost all paid.

Lorenzo
Lorenzo
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

great product for your HR and Recruitment workflow

Reviewed on 2021/07/06

absolutely recommended

absolutely recommended

Pros

After a lot of product we use it from 2017 for our agency and for our clients. Excellent value for money

Cons

could be improved UX / UI side and customer service

Christian
Christian
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Great recruiting and candidates management software

Reviewed on 2021/07/13

FreshTeam allowed to find candidates, manage the list of candidates, give a form for them to...

FreshTeam allowed to find candidates, manage the list of candidates, give a form for them to subscribe for the job and keep track of every step for the candidate.
Helped greatly my company.

Pros

The ease of use in particular, the beautiful and intuitive interface, all the features that complete this software in overall and the price, kinda affordable.

Cons

I don't have any particular complain, maybe just the lack of very little features that aren't essential at all.

Alternatives Considered

Zoho Recruit, BambooHR and Workable

Reasons for Switching to Freshteam

For pricing and completeness of features.
Lee
Lee
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great system for finding and managing talent!

Reviewed on 2022/07/15

I've used many ATS systems before, but Fresh Team is really easy to use, without any complicated...

I've used many ATS systems before, but Fresh Team is really easy to use, without any complicated setup or settings or training for users. We also use Fresh Desk for our Support Ticketing system.

Pros

I love the ATS part of the Fresh Team system - being able to manage, organize and know who to follow up with is so important to be efficient in the hiring process. The ability to collaborate across team members is also another really important feature to us.

Cons

I don't think I have any improvements to add - we don't use all the features of Fresh Team, but LOVE the ones we do use to manage applicants and interviews.

Tony
Tony
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Good ATS that saved us a ton of time

Reviewed on 2021/06/29

Excellent experience with the product

Excellent experience with the product

Pros

It saved us from Chaotic spredsheets and excel sheet reports. Brought efficiency to the team

Cons

Nothing much. The ATS was excellent and met our needs

Mohit
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Fresh Team || Review 2022

Reviewed on 2022/07/19

Pros

User friendly
Compatible with LinkedIn and other Job portals
easily schedule interviews ,compatible with platform like gmeet ,zoho etc
Keep a track of candidates ,panel and feedback.

Cons

Wish Customer support would have been better and can provide timely resolutions .

Alain
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

All what we need

Reviewed on 2021/07/08

Excellent ! It's helped us recruit new talents since 5 years.

Excellent ! It's helped us recruit new talents since 5 years.

Pros

It's very simple to set up : you can quickly manage to build a landing page for candidates to apply, branded with your company logo and colors. It offers a professionnal and neat looking window to the outside. I especially love the "job specific email" functionality, which allows candidates to just send an email in order to apply, and removes the need to dispatch a large number of incoming email on a single mailbox. Finally, the ability to build job specific workflows allows to streamline the whole recruitment process.

Cons

We have some performance issues quite regularly : pages are sometimes slow to load. Also, the talent pool would need to have more tools.

Mia
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Tool that really is worth it

Reviewed on 2021/07/01

Pros

Biggest pro:
- job posting easy to use
- candidate management is almost instinctive
- good reports are already built in

Cons

few details are missing - like font personalisation or header/title option

shweta
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great ATS with amazing UI

Reviewed on 2022/07/14

Pros

Its User experience is good. As we are a team of 200 People, its easy to track multiple profiles under one Application tracking system and we found Freshteams after researching multiple other platforms and it is comfortable to use it. We have been using the same from last more than 1 year

Cons

Nothing as such right now what I can think of. I am really happy that it is integrated with other job boards like indeed and linkedin. Yes, as it is integrated with career website as well, there, the UI can be improved.

Alternatives Considered

Zoho Recruit

Reasons for Switching to Freshteam

Cheaper, easy to use, good customer service
Debbie
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Recruit new talent the smart way with Freshteam

Reviewed on 2022/07/22

Pros

You can set up to advertise via LinkedIN and free job boards and then your platform will show you where applicants have applied from in an easy to read colour wheel.
You can create different hiring panels according to the job you are recruiting for, as you may need different hiring managers involved for different jobs
We like that you can set up an interview time and then post interview, the system prompts you to record feedback.

Cons

At first glance there were a lot of different sections to use when setting up to recruit for the first time and can be a little overwhelming if you have never used an applicant tracking system before.(However, an introductory call with one of the Fresh team helped point me in the right direction)

Katy
Overall rating
  • Industry: Entertainment
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Freshteam for small business

Reviewed on 2021/06/29

This software provided exactly the assistance we needed and as we grow, we can upgrade to higher...

This software provided exactly the assistance we needed and as we grow, we can upgrade to higher plans that will more closely fit our needs.

Pros

The software is easy to use and easy to integrate.

Cons

There are some features that it lacks, but this could because the level of plan we chose. We will be reconsidering our plan level as we grow.

Rashmi
Overall rating
  • Industry: Internet
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Customised and great ATS

Reviewed on 2022/07/14

It's one of the best platforms that I have used so far.

It's one of the best platforms that I have used so far.

Pros

Personally, since I use this ATS daily for recruiting I feel FreshTeam is more recruiter friendly. Considering that it has been linked to our Career page and certain other free job sites, we can amplify our reach thus helping us to get maximum number of applicants applying to the position. Its high customisable and thats what I love abut it.

Cons

The offer letters that have been saved as templates have formatting issues during generation. We have notified this multiple times but it can be improved.

Vicky
Overall rating
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great product, value for money for small business

Reviewed on 2021/06/29

Overall the experience is very good with the same, I will recommend the same to my friends all.

Overall the experience is very good with the same, I will recommend the same to my friends all.

Pros

- The best thing is it has a very powerful tracking and reporting system. I can generate all my reports on a single click.

- It based on SAAS, hence can use anywhere to everywhere

- It has a mobile app as well for fast and quick checks

- It got integrated with almost every mailer and test websites

Cons

No cons as such but I do face difficulty using the same in low network speed. It requires a high-speed internet connection to load and work properly.

Alternatives Considered

Zoho Recruit

Reasons for Switching to Freshteam

It has very user-friendly UI
Haani Hashim
Haani Hashim
Overall rating
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Good Software for best candidate Experience

Reviewed on 2021/06/29

Pros

Ease of use and self explanatory, streamlined the entire hiring process

Cons

Integration with HRMS, Offer Letter Drafting
Limit on Resume Parsing

Alternatives Considered

Keka
Dana
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Tale of two platforms

Reviewed on 2022/07/14

Pros

I like it's native design and ease of use. A large portion of my company uses this tool frequently.

Cons

We have some features that overlap with our other platform, so we are needing to assess how to migrate to one platform.

Vikram
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

HR friendly tool

Reviewed on 2022/07/14

Pros

This tool is quite user-friendly and the best part is the onboarding/offboarding trigger.

Cons

should give some more flexibility to customize the tool as per need.

Manish
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

End to end HRM tool

Reviewed on 2022/07/14

It is a must have for our organization.

It is a must have for our organization.

Pros

Right from the career page to the simplified onboarding

Cons

I believe it is a bit complex for a new team member to understand. It should be more user friendly

Alternatives Considered

Zoho Desk
Miranda
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Miranda's FreshTeam review

Reviewed on 2021/06/29

We were using this for hiring, but now we primarily use freshdesk just for customer service.

We were using this for hiring, but now we primarily use freshdesk just for customer service.

Pros

It was easy to use and navigate, made it easier to keep track of candidates and current statuses of applicants.

Cons

Was not always intuitive, felt like if there was a way to keep track of previous applications and hiring decisions. Would also be helpful to be able to merge candidates from different channels (i.e. facebook and indeed)

Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

You get what you pay for?

Reviewed on 2021/09/09

It's terrible. The number of times I've asked our recruiting team 'can't we just <blank>' and...

It's terrible. The number of times I've asked our recruiting team 'can't we just <blank>' and their response has been 'Freshteam can't do that...even if we pay them more' is frankly too high to count.

Pros

Uh...I'm able to look up my interview candidates and submit feedback? And I suppose it's better than using a spreadsheet to track candidates.

Cons

Everything? It's difficult to use, it's unbelievable feature limited, even if you want to pay more...you can't get basic modern ATS functionality. The integrations with recruiting sites and social media platforms are complete trash.

Simon
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

FCLG Freshteam Review

Reviewed on 2021/07/02

Customer service has been flexible and always available and the system has proven to be good value...

Customer service has been flexible and always available and the system has proven to be good value already.

Pros

A highly user friendly system that allows the user to adapt it to their own needs.
Provides excellent tracking for recruitment and onboarding.

Cons

Some UK based settings needs to be more easily available.