Square Invoices Reviews

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93 Reviews

- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Recurring payments could be smoother
Reviewed on 2018/02/08
I'm able to charge my clients for services at a cost less than other merchant services.
I'm able to charge my clients for services at a cost less than other merchant services.
Pros
I do like the ease of check out at the terminal, however, it would be nice if there were a way to just charge a tip without a purchase--for the monthly autopay clients. It seems to be the best system I have used besides the invoice issue.
Cons
I have members who are on auto-pay. Square has an invoice system that the client has to click pay and save card to file. If the card is not saved they will have to click pay again when the invoice is sent next month. They also charge more for this type of payment. In today's world of technology there are much better ways to handle auto payments.
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Greatest Invoicing App Hands Down
Reviewed on 2023/05/01
We love getting paid more and Square Invoices helps us with that immensely.
We love getting paid more and Square Invoices helps us with that immensely.
Pros
The online invoicing and online payment options.
Cons
Not automatically saving the different line items.
- Industry: Facilities Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
I depend on Square Register
Reviewed on 2016/07/23
There are several features I need to make my business effort easier. I certainly need to spend less...
There are several features I need to make my business effort easier. I certainly need to spend less time with collecting money than I do making it.
Pros
Love the online invoicing capabilities it has so far.
Love the phone app so far.
Cons
Relationship between app and online web access need major connection improvements.
Editing capabilities of the line item in invoice statement need to be editable.........
- Industry: Higher Education
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Best tool that I own on my phone
Reviewed on 2018/03/12
Pros
I like how I am able to complete transactions/send invoices right there on my phone without making a trip to the bank
Cons
I honestly dont have any cons about this product. It has helped me tremendously with my business. Overall great product.
- Industry: Arts & Crafts
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Square Invoices
Reviewed on 2022/12/11
Pros
I love how easy it is to create and send an invoice to my customer for my services.
Cons
I don't have really any cons about the software about the invoices I enjoy te proceess.
- Industry: Leisure, Travel & Tourism
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
We were looking for an app just like this
Reviewed on 2018/09/20
Pros
We had used many invoice apps, and nothing did everything we needed until Square came out with their Invoice app. For starters, it is quick and easy to use, super fast to fill out an invoice. Once filled in, review and send in matter of seconds. You will be notified if the customer pays, if not, you can quickly send a reminder, and if they fail to pay by the due date, you will receive notification again. Keeps a running tab of total amount of invoices sent, what has been paid and what is still due. Super easy to customize with your own logo, and keep customer credit card on file for future purchases. It only takes a second to resend receipts and cancel invoices also. Highly recommended.
Cons
The only thing I can come up with, and I am being nit-picky here, is it would be nice to be able to swap out different logos for different projects. Not a HUGE issue though.

- Industry: Events Services
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great way to keep track of Invoices
Reviewed on 2017/10/09
Was able to keep track of my invoices with ease, just the cost was more than what I get with my...
Was able to keep track of my invoices with ease, just the cost was more than what I get with my package with Wix.
Pros
With this tool, you can keep track of what you have earned vs what you are waiting to get paid for/outstanding invoices. Helps you keep track of how much you are bringing up by different time frames.

- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Works great. Has allowed us to make a lot of money.
Reviewed on 2018/02/07
Allowed my store to make money it otherwise wouldn't have.
Allowed my store to make money it otherwise wouldn't have.
Pros
It's easy to use. I can bill a customer anytime from anywhere from any device and I am.only charged a flat fee.
Cons
There really isn't any downside to using Square Invoices. If I had to come up with something I would say the fee for Invoices could be a little less.

- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
I' use square invoices for my catering business. I' find the ease of use excellent
Reviewed on 2018/03/07
Pros
I' like that I' can use it on my mobile phone and send invoices directly to my clients which they can then pay immediately.
- Industry: Wireless
- Company size: 1,001–5,000 Employees
- Used for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Not a very good one, had to Look for alternatives.
Reviewed on 2018/03/27
Pros
I liked the fact that you can create an invoice with payment processing integrated into it. You cannpersonalize your invoice and send with ease.
Cons
My experience was very bad! I run a website that offers services to my users and wanted to Move away from Paypal, however it was not a good experience. After my first sale, Square canceled my account and closed it, locking up my funds. It was weird because I refunds customer for What ever circumstance and Square in their infinite wisdom decided that I was Too risky. How?

- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Overall a great software that is extremely user friendly.
Reviewed on 2017/09/28
Pros
What I like most is how simple and straight forward the user face is to use for myself as a business owner to send invoices and for my customers to pay with.
Cons
What I like least about this software is its reporting. It is very minimal and not accurate. It is nearly impossible to a report for specific days and get correct totals. It should be as easy as "how much money did we make yesterday" but Square Invoicing does not have the feature.
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Square invoices
Reviewed on 2018/08/10
I am using the invoices to manage deliveries and payments for baked goods
I am using the invoices to manage deliveries and payments for baked goods
Pros
Invoices are easy to create, copy and update.
Cons
I cannot edit an invoice after it’s been marked paid. This is really a problem if it’s been marked paid in error.
It’s also impossible to mark a partial payment in an invoice. I have a customer that makes partial payments and that’s forcing me to keep the invoice in an overdue state until it has been paid in full.
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Software!
Reviewed on 2016/07/22
Square is invaluable to the operation of my business. Their invoicing system allows me to accept...
Square is invaluable to the operation of my business. Their invoicing system allows me to accept custom orders and delegate perfectly
Pros
Ease of use! Love that the invoicing allows you to set dates finances are due, the analytics are seamless, and it tracks customers emails for you allowing you the added bonus and ability to reach out to customers if you wish. Love this Software!
Cons
All credit information is keyed in by customer - resulting in higher fee's.
If you do find an error with the invoice, any changes are automatically emailed to the customer. I feel this could be annoying to customers receiving multiple unnecessary emails. There should be an option to prevent this from being automatically sent.
- Used for 2+ years
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Review Source
Overall rating
- Ease of Use
Easy way to get paid by your customers!
Reviewed on 2018/02/07
Pros
I set Square up using my mobile phone on public transport. They make it very easy to get started. I like how once everything with my bank was arranged I could tailor the invoices look and content to suit my needs. As an individual entrepreneur it suits my needs perfectly for ad hoc payments from my vacation rental guests.
Cons
I wish I was able to manually key in CC numbers without needing to have a CVC or a postal code. As far as I can tell if I have the customer's CC number there's no way I can send the invoice as a kind of receipt and have it already marked as "paid". Perhaps it's just a weird edge case though that I do that sometimes...
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Fantastically easy to use but a bit expensive.
Reviewed on 2017/11/08
Faster and easier payments from customers.
Faster and easier payments from customers.
Pros
I love how easy it is to create an invoice in my web browser OR in my smartphone app. I also love the fact that customer/vendors can now opt to save client payment information securely on their systems to make payments faster and easier. I definitely get paid faster, on average, by using Square Invoices.
Cons
Payments made using their Invoices system are exempt from the instant deposit feature, according to their user terms. So if a client pays their bill by way of an invoice, I can't use the instant deposit feature - I have to wait until the next deposit cycle. I would also really like some better and further customization on invoice creation.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Great for merchandise or service transactions supported by other software.
Reviewed on 2022/05/18
Over all it was good and customer service was great, it was just the wrong thing to use for a small...
Over all it was good and customer service was great, it was just the wrong thing to use for a small hotel.
Pros
Was easy to set up and the customer support was very friendly and helpfull.
Cons
Customer friendliness was challenging and it could not support scheduling rooms.
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love this feature!
Reviewed on 2016/07/26
I love this feature. It makes my life so much easier! The cost of it is not to high but completely...
I love this feature. It makes my life so much easier! The cost of it is not to high but completely worth the money.
Pros
The ability to save customers, chose to send now or later, picking the due date those are all nice.
Cons
If I could add new items from the invoice page that would be extremely helpful! Also the mobile version of adding invoices from my phone is a pain and doing it from my iPad isn't easy either.
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Simple and easy
Reviewed on 2018/03/07
Pros
This software has been very useful for sending invoices to some of my larger clients. They have the option of paying online through the payment portal or they can pay in person by check or cash.
I am able to make updates to the invoice that are then shared with the customer.
Cons
There is no way to do a partial payment. If they customer wants to pay an invoice with two payment types, they are unable to do so.
There is also no way to make a change that applies to the whole order. If you need to apply a discount / tax free to the whole invoice than you have to do it for each individual item.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use, not enough features available on the mobile app
Reviewed on 2017/12/05
We are able to send invoices to customers so easily and have the customers be able to pay them with...
We are able to send invoices to customers so easily and have the customers be able to pay them with ease as well. It's really a great system!
Pros
I love how easy it is to create an invoice in a matter of minutes! The invoices also look really nice without having to customize a whole lot.
Cons
On the mobile app, there isn't an option to request shipping address when creating an invoice. That is a major downside to how we use the system and would a really nice feature to have in the future. It would also be nice to be able to create invoice templates to be used on the mobile app.
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
So far, the best I've found
Reviewed on 2017/02/13
I really appreciate Square having invoices that are customizable and attractive to the customers....
I really appreciate Square having invoices that are customizable and attractive to the customers. They just recently added a few new features to the invoices that I have wanted for almost 2 years, so I am thrilled to see the nice changes made to make it even better.
Pros
I can customize how my invoices look and how they are worded.
Cons
No complaints so far now.
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Square is a great program!
Reviewed on 2018/03/07
Pros
It is very easy to create, and send invoices. Square tracks invoices that are overdue or need paid. Very useful program to process credit card payments.
Cons
Overall, there are no major cons about Square. It is very easy to use and processing is very simple.
- Industry: Individual & Family Services
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Square Invoices
Reviewed on 2017/01/12
These are great. Wish there were a few more options, but for ease of use, value, and functionality,...
These are great. Wish there were a few more options, but for ease of use, value, and functionality, these are fantastic.
Pros
Easy to use. Can you either on desktop or mobile. Quick, fast and functionality is stellar.
Cons
No way to 'pre-schedule' invoices to go out automatically on a certain date. No way to schedule recurring invoices. Wish the system automatically numbered your invoices and allowed you to put them into pre-designed categories.
Wish there were more options for designs, but the current version is fine
- Industry: Consumer Goods
- Company size: 11–50 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
This is an easy way to empower my employees to invoice customers (vs. waiting for QuickBooks)
Reviewed on 2018/08/21
It's as user-friendly as the rest of the Square tools.
It's as user-friendly as the rest of the Square tools.
Pros
I like that you can send an invoice straight from the POS.
Cons
So far, I really haven't found any dislikes. We don't do a TON of invoices though...
- Industry: Hospital & Health Care
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Extremely helpful
Reviewed on 2016/11/03
As a therapist with many young adult clients from out of state, Square invoicing allows me to bill...
As a therapist with many young adult clients from out of state, Square invoicing allows me to bill my client's parents and keep track of payments with ease. My only complaint is the higher cost Square charges for invoices and card on file, but with the ease of use it is worth it.
Pros
Ease of use, helpful
Cons
Cost
- Industry: Legal Services
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Invoice Experiences With Square
Reviewed on 2016/07/27
I have been very pleased thus far with my Square experience. Inputting information is pretty...
I have been very pleased thus far with my Square experience. Inputting information is pretty facile and transmission to clients is very efficient.
Pros
It appears to be easy to use from my clients' perspective and thus increases the likelihood of speedy payment of outstanding invoices.
Cons
No real complaints about the software.