Stamps.com

4.4 (928)
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Online postage purchasing & shipping label printing solution

Overall rating

4.4 /5
(928)
Value for Money
4.0/5
Features
4.3/5
Ease of Use
4.3/5
Customer Support
4.1/5

83%
recommended this app
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928 Reviews

Antonello
Antonello
Overall rating
  • Industry: Farming
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

love it

Reviewed on 2023/05/16

Pros

i send letters at least 2 times a week because of child support and family out of town. alot of stores dont sell stamps. love this website

Cons

i don't want to have a membership. i just want my stamps and go bout my business

Justin
Justin
Overall rating
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Stamps.com Business Owner Review

Reviewed on 2022/11/12

I had a good experience with Stamps.com. It was and is vital to my small business and helped me...

I had a good experience with Stamps.com. It was and is vital to my small business and helped me fulfill many orders.

Pros

I like that the software is straightforward. I was able to get customer service when I needed it. I like that the software easily connects to 3rd party applications.

Cons

I found it hard to make changes or cancel my account. I wanted to try other options and had to call customer service to make those types of changes and it wasn't really easy to do so. I also think it is expensive as a baseline software because to effectively use it, you have to basically use a 3rd party application, and that other app also charges fees too.

Alternatives Considered

ShipStation and QuickBooks Online

Reasons for Switching to Stamps.com

Stamps.com was vital to being able to use the other 3rd party apps. I was not able to bypass Stamps.com. I have used Stamps.com for all of my e-commerce needs.
Daniel
Overall rating
  • Industry: Investment Management
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Don't expect any support

Reviewed on 2023/07/26

extremely frustrating with hours in search of support

extremely frustrating with hours in search of support

Pros

Printing envelopes with addresses. Retaingin contact lists, however one update casued these files to be lost. No recovery and no support available. Updates cause error notices at every login. No support available

Cons

Entire website is corrupt despite updates and no help is offered

Ahmad Farhad
Overall rating
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Ship your mails Quikly!

Reviewed on 2023/12/01

The product is amazing, we save much more time with this tool for mailing our letters to different...

The product is amazing, we save much more time with this tool for mailing our letters to different designations. It's an affordable and convenient tool for our business. Thank you Stamps.com.

Pros

We use this product to send our letters to our clients, employees, and partners in the most convenient way easily to anywhere in the United States. The services are great, and the customer support is awesome. We save so much time with our shipping and mailing through this product.

Cons

We haven't noticed any issues with using of this product, we like it so far!

Lynn
Overall rating
  • Industry: Publishing
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great Service, But Pricey

Reviewed on 2023/12/21

Pros

Easy to use. Labels are professional. Tracking nice.

Cons

The only thing we didn't like about it was the price.

BRANDI
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

processor3 review

Reviewed on 2023/11/15

Pros

the ease of use and the compatible scales

Cons

how expensive stamps are and how frequently the prices change

Shelly
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Take control of your shipping.

Reviewed on 2023/10/06

It great for small business with limited staff. Is easy for anyone to use and know that status of...

It great for small business with limited staff. Is easy for anyone to use and know that status of all shipping

Pros

Is very easily integrated, print labels, schedule out going mail and packages on your time without ever having to tote anything to the post office.

Cons

Has met all the needs we intended for it to meet - so far no cons to speak of

cristian
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

must have for small offices

Reviewed on 2024/04/05

Pros

everything in one place saves so much time over the way we used to do it

Cons

the website can be a little cluttered and slow to find what you need until you get used to it. after that is super easy

Jesus
Overall rating
  • Industry: Consumer Goods
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great way to shipping merchandise

Reviewed on 2023/11/28

Pros

Easy way to send our items and way secure to tracking them.

Cons

Pricing. Will be appreciated if price is a little lower.

Melissa
Overall rating
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Stamps.com

Reviewed on 2023/11/21

I really enjoy the ease and concentration

I really enjoy the ease and concentration

Pros

I like the ease of printing stamps at the office and not having to go to the post office all the time.

Cons

Hmm I can’t really think of anything. It’s really easy to use especially with the scale

Parker
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great for Small Online Shops

Reviewed on 2023/11/29

My overall experience with stamps.com has been very positive. Its a must have if you sale items...

My overall experience with stamps.com has been very positive. Its a must have if you sale items online frequently and on multiple plateforms.

Pros

Stamps.com has made selling items online so much easier. It allows you to ship items you sell and keep a record of everything you've sold. Its an all in one solution.

Cons

I have not been using stamps.com for very long and have had no trouble with it.

Matthew
Overall rating
  • Industry: Real Estate
  • Company size: 201–500 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Real Estate company using Stamps.com

Reviewed on 2023/11/16

Pros

Stamps.com lets our real estate company easily buy postage for our many properties. We have properties across the country and buying postage online through stamps.com makes it very easy for different properties to ship necessary materials to one another.

Cons

I do not have many qualms with stamps.com. One time our team had difficulty completing an order, but we called their support team and they were able to help in a suitable timeframe.

Chandler
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 5,001–10,000 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I loveeee stamps.com

Reviewed on 2023/10/03

Pros

I love how simple it makes shipping and fulfillment - saves me SO much time.

Cons

Honestly nothing negative to say, I love stamps.

Rachel
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

No More Running To The Post Office For Postage

Reviewed on 2024/01/09

Pros

I wish we had known about this sooner. I no longer have to worry about the hours of the post office to have our postal needs fulfilled, everything can be done right online. It's so convenient, and saves a lot of time. As someone who can't leave the office during most of the hours the post office is open, this is the best answer out there.

Cons

The steps to get set up were a bit repetitive.

Chad
Overall rating
  • Industry: Building Materials
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Fun

Reviewed on 2023/11/25

Pros

My office lady uses it all the time and loves it. I just told her about it.

Cons

I have nothing bad to say about this company.

Brandi
Overall rating
  • Industry: Cosmetics
  • Company size: Self Employed
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Stamps.com

Reviewed on 2023/07/16

My overall experience has been pleasant using Stamps.com. I continue to use their product today.

My overall experience has been pleasant using Stamps.com. I continue to use their product today.

Pros

The features I like and use the most on Stamps.com are the shipping and tracking features. I love how simple it is to ship and track packages from my online beauty store.

Cons

I don't think there is anything about Stamps.com that I don't like. They are easy to use and reliable.

Jerrica
Overall rating
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 0.0 /10

Hard to Use

Reviewed on 2023/07/10

Pros

Seems to have cheap postage and could be affordably for setting up small to medium shipping retail spots.

Cons

The software was very hard to get a hang of. It was frustrating to even get one label for a package. I got it to work but training others on the software was even worse. Took far to long to setup and we moved to another software as a result.

Josh
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

The juice not worth the squeeze

Reviewed on 2023/06/19

Pros

It is very convenient once you figure it out.

Cons

The set up of the printer and different formats is confusing

carl
Overall rating
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great For any Size Business

Reviewed on 2023/04/28

Mostly goodCan even handle over size and odd shaped packagesTracking show packages right up to door

Mostly goodCan even handle over size and odd shaped packagesTracking show packages right up to door

Pros

East to use Compatible with all kind of shipping sizes even customized packages

Cons

Vulnerable to system crashesWe have had to reload it twice

Jennifer
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great option for postage

Reviewed on 2023/06/14

Pros

I was able to purchase my postage right through the website. Once you set up the account it was very fast and easy to use.

Cons

As easy as it was to use there are other shipping options out there so you are limiting yourself by just looking at stamps.com

Verified Reviewer
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Stamps.com works, but could use a lot of refinement and some bug fixes

Reviewed on 2022/04/09

Pros

It integrates with both of our main e-commerce platforms, Amazon and eBay, and usually brings in our orders properly. When it does, it has all out of shipping speeds set and can automatically configure the services to use, which saves us time. It’s also quick and easy to get a cost estimate for a shipping label using the package tab, as long as you have an address in the general area of the delivery to use.

Cons

It’s clunky. Keyboard shortcuts are mostly non-existent, and some things take more mouse clicks than they need to. It also needs to alert us to the cause of problems, which it currently doesn’t do, but instead just displays a generic warning symbol when an address or shipping service is invalid, without pointing out where the problem is located. We also routinely find orders that do not import for no known reason, mostly from Amazon, and have to add them manually.

Alyssa
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Shipping made easy

Reviewed on 2023/03/30

Pros

Super easy to use for shipping and mailing services. Almost foolproof!

Cons

No issues. Love never having to go to the post office

Alexander
Alexander
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 1.0 /10

Do not use Stamps.com for Express or any international shipping

Reviewed on 2020/02/27

I do not recommend using stamps.com for:
USA domestic shipping, since USPS provides good enough...

I do not recommend using stamps.com for:
USA domestic shipping, since USPS provides good enough online experience for that.
International shipping, since stamps.com is 3-4x slower for delivering packages with higher prices.

Pros

It's quite convenient to manage shipping orders there, including customs declarations.
Interface is intuitive enough to work through it.

Cons

First, it's SLOW in delivering packages. To compare stamps.com with using USPS directly, I had the following experiment.
The same package by weight, size, origin and destination address I have shipped at the exact same date & time at USPS office, and I also dropped to the same USPS office the package with the label printed by stamps.com.
I used the same 3-5 day Express USPS shipping option on both USPS office and stamps.com.
Now the results.
- I had to pay ~10$ more for stamps.com label.
- it took the package with stamps.com label 10 calendar days to reach JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER before departing abroad.
- it took 1 (one) day for the USPS -official package to get to JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER.

Overall, the same EXPRESS package delivery info:
- stamps.com: 13 days for $86
- official USPS: 4 days for $77

After that experiment I gave stamps.com a benefit of a doubt and repeated the exact same thing again. Shipped the same package again by both, but got the same results. stamps.com delivers packages 3-4x slower than official USPS, and prices are higher by ~12%, and stamps.com also has a service fee of ~$20/month. In my opinion it's an overkill.

I care for my customers, and Stamps.com doesn't. I do not want to use their service again.

Cathy
Cathy
Overall rating
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Why work hard when you don't have to?

Reviewed on 2022/07/12

My overall experience and notion today is that - I wouldn't run an online business without...

My overall experience and notion today is that - I wouldn't run an online business without Stamps.com., it wouldn't make sense.

Pros

Stamps.com saves you the most important factor in your everydays - your TIME. A few clicks can eliminate your need to drive to and from the post office. I believe utilizing this application added great value to the success of ours.

Cons

The one thing I wish to see is that more carriers, or better yet, if all carriers can be incorporated into this application than it would be perfect.

Kristie
Overall rating
  • Industry: Research
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Save a Trip to the Post Office and Print Stamps from home easily.

Reviewed on 2022/10/31

Overall experience is ok. You do get a discounted rate on shipping.

Overall experience is ok. You do get a discounted rate on shipping.

Pros

It is user friendly and very easy to use. I like being able to create my own postage without having to go to the post office. You can also add personal messages and schedule a pick up.

Cons

It is not free and you have to pay for membership which I don't think you should have to.Sometime you may print a mistake and can't cancel. Customer support is hard to get a hold of.