AssessTEAM Reviews

The simplicity and ease with which we can operate this tool is really amazing. The fact that it’s cloud based also just adds to its accessibility. Performance data can be easily generated and understood as they are presented in graphs sheets which are well-organized.
Being able to provide continuous feedback to our employees is essential for us to help them in their career growth and development. Assessing employee performance based on a combination of self-evaluation, peer, customer and other significant factors allows us to also make better decisions in terms of promotions and compensation.

The mobile app has limited functionality, so I think definitely needs to be addressed. Other than that, we haven’t had any issue that the AssessTEAM wasn’t able to resolve. It’s easy to reach out to them for, and their response is always warm and friendly.

The level of customization for reviews and goal setting.

The UX design and the multiple steps required to setup a simple review. It has taken me more time than anticipated to customize the platform for my company and I've run into multiple roadblocks that I had to solve along the way.

I like it's easy to use.
I like templates.
I like the Result Area management.
I like the exporting feature for reviews and how to compare them.

Ad-Hoc reviews should use a description by default for everyone.
Templates are a good idea but it doesn't fit quite well with how our company works and the dynamic for team changes.

The work-from-home KPIs are superb. It allows me to keep track of my staff’s progress, especially when working from home. One unintended benefit is that I can monitor my employee’s physical and mental health and wellbeing via these KPIs. There is no doubt that these tough times are starting to affect everyone. Thus, if I can help improve employee quality of life, then it’s a win-win both for the employee and the business.

There are a few niggles with the software. However, the customer support team is incredibly willing to step in and resolve these niggles. Small issues are “situation normal” with any software package. However, what makes AssessTeam different, it is the customer service staff and their willingness to go the extra mile to resolve these issues.

I like how we can set KPI's for any department and check in regularly. This helps automate things so we aren't forgetting or failing to follow up. We can track these goals daily, weekly, monthly, or however we want. Very cool software.

The only thing that I can see so far is that the performance review feature doesn't have a calendar view that ties into our work calendar. It would be nice if I could see my scheduled employee reviews on my calendar so I can prepare for them, and have a more formal process.

Customer Service and quick response that i get from Rajat Mathur. Ease of use of the system

More features can be added. Very limited option of flexibility

The product is easy to use and offers many functions that, unfortunately, we don't use. [SENSITIVE CONTENT] is always very responsive with support and provides easy to understand instructions and advice.

Some of the terminology is a little confusing but once you use the software, you become accustomed to it. I think our challenge is that we only use it once a year.

Customization. It can do just about anything they way you want it.

You have to have a good understanding of how the system works to optimize it.

The tool is perfect for our small organization and as Executive Director as well as playing an HR role the ease of its use (with the amazing support from your staff from [SENSITIVE CONTENT]).

Have nothing to say about this as the tool is perfect for us.

The features are easy for our team to use in the field and with Ipads to complete perormance reviews.

Nothing at this time.

Once we worked through the basic functions, it was very easy to use. The agents made themselves available to assist and answer questions.

It's a little slow going from screen to screen but for the price I can live with that as it really didn't make a difference to me.

The software is easy to use and customize. We are an educational facility and, while we have benefited from some of the available templates, we have been able to thoroughly customize the software to meet our needs.

Our organizational set up appears to be somewhat unique as we have managers supervising multiple teams and staff filling roles on multiple teams. We are unable to assign staff to multiple teams which is impacting our ability to analyze team performance.

Easy to use, easy to set up - the tool has many ways to customise almost every aspect to make it align to our organisational approach to performance management.

A tool to upload ad-hoc (project) evaluations on mass could be helpful

simplicity
cloud usage
speed
kra / kpi library

the mobile apps do not allow for all features in the backend, only a very small subset

The head of IT referred me to AssessTEAM. From the first point of contact, all my questions were answered and I realized that this is a company we could work with. The review of the product was excellent, it was easy to navigate once we implemented the trial and the customer support was above and beyond any company that we had approached.

Since I was part of the implementation team and selection of the system, I was able to test the system easily. My team members did not have as much time to spend as I did. As such, I would like to have had a training manual for reference.

The ability to customize the process to exactly what we need, having continued support from the AssessTeam (specifically [SENSITIVE CONTENT HIDDEN]) & a very clean/simple aesthetic.

The process of setting things up isn't super intuitive for a non-technical person, but luckily they had excellent customer support!

The price and the ease of use with the app

Its a little hard to figure out how the category questions work. But after that, everything is good!

easy, very fast customer service. If it wasn't the rep, i dont think i was implementing the system.

still have lots to improve, and many things i did not know in the first place, and i have to ask the rep to make changes

The software was easy to deploy and customise to meet my business needs.

Creating new results areas is a slightly long winded and no formatting options

The thing that I liked about this software is that it is easy to access an employees' evaluations, information, and etc. Its super easy to use.

I have no issues with the software. Everything works great and smoothly.

The price is awesome. For just starting to measure performance of our team, it's a great place to start. The reports section is also really helpful and easy to interpret

Confusing to learn. Also not an option to submit a survey completely anonymously. They should at least have the option to, for things like true 360 degree reviews.

I like the simplicity of the software. There are other options out there that have more features but make it more complicated to administer and use.

I haven't used the software enough to make a statement of what I do not like about it yet.

The system is pretty easy to use and navigate

The system could be a little more user friendly -

Price is great, deployment was fast and easy, the continued support has been really amazing.

That there isn't an email alert that goes out once the manager's assessment is completed.
It can be better in intuitively being able to create a new review.
There should be a step in between a manager's completion of a review so HR can review before it is deemed completed. HR should be able to kick it back for corrections.

It is inexpensive and easy to use as both an administrator and employee!

n/a our company downsized substantially so the tool was unneeded.