Spacewell Energy (Dexma) Reviews

Spacewell Energy (Dexma)

4.6 (37)
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Energy Management System (EMS)

Overall rating

4.6 /5
(37)
Value for Money
3.9/5
Features
4.3/5
Ease of Use
4.4/5
Customer Support
4.6/5
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37 Reviews

Mario
Mario
Overall rating
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Feature rich solution returning in a few clicks good intel on your installbase's energy...

Reviewed on 2018/04/16

Pros

Once you get to know the interface, you can easily get the required information. The platform is also very robust and scalable. Almost no downtimes and no matter if you have few of lots of data to show, the portal always reacts at high speed only limited by the network speed.
The tool is also very valuable for benchmarking your installations and the comparison is fair since there are normalization options.

Cons

The configuration and provisioning of the data points/assign to locations is tedious and some repetitive tasks.
The support team is also very responsive and helpfull. What I miss is a support ticket system where created tickets are logged and can be followed up.

Response from Spacewell Energy (Dexma)

Hi Mario, many thanks for your review! Great to hear you are enjoying DEXMA's software. Your comments about account provisioning were well founded and since you wrote that post, we've now included several new "in-bulk" tools to help our larger partners with the onboarding process for new accounts. Also, we now utilise a new support ticket system, so in case you still don't have it, send an email to the support team and they can tell you how to view all your previous tickets, view their current status, etc.

Harsha
Overall rating
  • Industry: Information Services
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great interface to resolve and track energy savings

Reviewed on 2021/06/26

With the platform Energy efficiency consultancy and energy product management can be done a...

With the platform Energy efficiency consultancy and energy product management can be done a sophisticated way

Pros

The data with respect to energies can be easily updated. To organise all the details it is very simple end user friendly. This portal reacts at a higher speed which helps to save a major time. Where is compatible to use with all the Brands

Cons

In the network connectivity is low the interface is very slow. To control the platform through a remote session can be improved. The remote function can be updated as soon as possible which helps in a major role.

Alejandro
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  • Review Source

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  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

A long way to go

Reviewed on 2017/02/23

I have used this software for one year and its features help me for doing my job all time. But, in...

I have used this software for one year and its features help me for doing my job all time. But, in order to improve it, this software has to be a little more intuitive, and, especially, faster than it is right now.

Anyway, the customer support is a very good one, willing to solve all the questions you can made in a quick and effective way.

In short, it is a good software with a long way to go.

Pros

- Its possibilities

Cons

- It is little slow

Verified Reviewer
Overall rating
  • Industry: Facilities Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

DEXCell Energy Manager - finding, resolving and tracking energy savings

Reviewed on 2019/01/02

Very good, but not quite excellent. It has furthered some analysis, made it easier to review site...

Very good, but not quite excellent. It has furthered some analysis, made it easier to review site data, comparisons can be made quickly, analysis can be done and inferred quickly. However, reporting is unpolished and still limited custom (main issue is the header and footer) and alerts have to be assessed off of the Excel export.

Pros

Ease of data upload. Gateways with clear requirements for entering data mean uploading 000's of meters is simple. With the new bulk export, where locations, site and device information can be edited, organising this data is also simple.
Alerts. Good alerts can be created to provide some reactive insight into site's energy consumption. Whether tracking OOH, max demand or general consumption changes.

Cons

Alerts. Unfortunately, it is only possible to create one alert for one meter at a time. For example if 100 sites all needed the same OOH threshold alert, these would need to be created, manually one-by-one.
Assigning data parameters (i.e. gas/electricity). If the data source is the companies data collector, and the data is to go directly into DEXCell, and you cannot edit the format, you cannot tell DEXCell whether it is gas or electricity. Once data is in, you can then retrospectively create a derived parameter on the new device, however the first day/batch of data would need to be uploaded again to be derived into the chosen parameter. It would be better if during the gateway set up it was possible to define that all data coming into the gateway was a set parameter.

Response from Spacewell Energy (Dexma)

Hi there, thanks for your review of our software! We're glad that you like the in-bulk features that help our partners and customers with 100s or 1000s of sites. In response to your other comments, thanks very much for this feedback, we already cover some of these items in our intended roadmap, but the product team will take these comments into account too.

Alfonso
Overall rating
  • Industry: Oil & Energy
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The soft ware helps me and my clients see the invisible...energy usage. This is business...

Reviewed on 2017/09/08

My business model is based on the Dexcell platform. The software has been an integral feature of...

My business model is based on the Dexcell platform. The software has been an integral feature of my energy efficiency consultancy and energy project management projects.

Pros

The analytics are unsurpassed in its scope. every key algorithm of concern to an energy manager is covered with accuracy. Data gaps could be queried or one can simply go to the 'Market Place' to find an app solution. I have worked with others which are not as resourceful and constantly improved. While competitors come close in some functionalities, the Dexcell solution is unsurpassed in its ability to provide the right information in clear and understandable terms.
I also like the reliability of the service. There is hardly ever any down time in the service.
One of the tools I also reference is the 'Passive consumption'. This is an area missed by many energy managers in the Caribbean; but alas how significant it could be in reducing wasted energy. The Dexcell app provides this useful insight if needed.

Cons

The ability to power automate a facility with remote functionality is not yet there. I hope Dexcell will consider this feature as part of their continuous improvement plan moving forward. You are so good....it's time you go for being great!

Response from Spacewell Energy (Dexma)

Alfonso, thank you so much for your feedback!
We're so happy you are getting good use out of the Energy Apps Market that's always expanding. ;)
We will work hard to keep improving DEXMA (formerly called DEXCell Energy Manager) for you!

Marc
Overall rating
  • Industry: Facilities Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great energy management tool, despite could improve in a wide range of options (most customized...

Reviewed on 2017/09/06

Agility and ease while working. Great and graphic interface.

Agility and ease while working. Great and graphic interface.

Pros

Customer support is very effective and close to its customer. Support people are always up to a phone call or a Teamviewer to help out on any issue.

Cons

System falldowns, SW constraints (i.e. When creating customized automatic reports, you can't choose when do you want those to be created, it has to be on Monday, because of internal programation).

Response from Spacewell Energy (Dexma)

Thank you so much for your feedback, Marc! We are super proud of our all-star Support Team. We will work hard to make DEXCell more flexible for you!

Francisco Javier
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  • Industry: Utilities
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

My experience with Dexma

Reviewed on 2016/09/29

In my own experience, I am happy with the product and service offered. We have already installed...

In my own experience, I am happy with the product and service offered. We have already installed some new Dexgate-2 and I have found that it has improved its features from the previous version (smaller size, possible rail mounting, configuration via Wi-Fi from a mobile device, etc.).

Another point that I value is the telephone support Support Department, both as Alfonso Mireia, I am very satisfied with the call received, as I have consulted whenever something been able to solve my problem.

Pros

Easy to use and compatible with a variety of brands

Cons

It takes special developments with some scadas

Response from Spacewell Energy (Dexma)

Thanks for reviewing DEXCell Francisco Javier. We will transmit your comments to our colleagues Mireia and Alfonso :)

Raul
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  • Review Source

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  • Ease of Use
  • Customer Support

We did a hard choice 3 years ago selecting this software from other competitors, and time has...

Reviewed on 2015/04/18

At JustaEnergia we use DEXCell Energy Manager as a key part to provide our Energy Efficiency...

At JustaEnergia we use DEXCell Energy Manager as a key part to provide our Energy Efficiency services. We use it to supervise our customers energy consumption, calculate monthly bills in advance, receive penalty alerts in real time and create awesome reports to communicate our results to them.

As pros, I would point out:
- Extremely easy to use. We can even give access to our customers to the platform.
- Compatible with hundreds of hardware and data sources. I don't have to be worried about the hardware I will use, I know that DEXMA engineers will find a way to integrate it.
- Full set of features: Analysis tools, reports, alerts...
- Puts our effort in value in front of the customer thanks to its Measurement and Verification of Savings tool (based on IPMPV protocol!)
- Not only electricity related. Thermal energy source is very important for us and it is hard to find better solutions in the market than Dexcell.

Cons:
- Not native mobile version. It is fine to use it through the web browser, but I would appreciate a mobile app. Sure this guys will solve it very quick!

In summary, working with DEXMA is great and DEXCell is a no-brainer tool for the Energy Managers.

Werner
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  • Industry: Environmental Services
  • Used Daily for 1+ year
  • Review Source

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  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

The Energy Manager you need.

Reviewed on 2016/12/06

Great! Always finding ways to improve for the benefit of their customers. Great customer service...

Great! Always finding ways to improve for the benefit of their customers. Great customer service and always willing to help.

Pros

The easy functionality

Alfonso
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  • Review Source

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  • Ease of Use
  • Customer Support

Powerfull, flexible and easy to use Energy Management tool

Reviewed on 2015/06/15

In Optima Energy Management we have used DEXCell EM for monitoring Energy in our clients in several...

In Optima Energy Management we have used DEXCell EM for monitoring Energy in our clients in several types of Projects, because it is usefull not only for Energy monitoring and reporting, but also to supervise the Savings in an ESCO project, following EVO IPMVP procedures.

Its Report templates are easy to set with useful tables and graphics, and these reports are automatically sent to your clients, what becomes a fast and cost effective way to inform them.

Its flexibility to create new users makes very easy to share the information with your clients and they can use it without a heavy training because it has a very friendly interface.

But for me its key point in front of other softwares is its huge device Database and its compatibility. It makes easy to integrate all the buildings of different companies with its different BMS and Meters in a powerfull but simple interface.

Daniel
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Dexcell EnMS

Reviewed on 2019/01/07

Pros

Trying to incorporate all aspects of energy management.

Cons

Some functionality isn't transferable across all the Apps. Custom report builder is difficult to use and limited.

Response from Spacewell Energy (Dexma)

Thanks for your review Daniel! We are currently working on more aspects of product unification to improve cross-functionality, which should help in the areas you mentioned.

Steve
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  • Review Source

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Extremely powerful and intuitive software

Reviewed on 2015/06/09

Dexcell EM is a really neat product that is very easy to navigate round. As unlimited user can be...

Dexcell EM is a really neat product that is very easy to navigate round. As unlimited user can be added to the suite, this makes it easy to engage with a wide audience within the organisation.
One of the key strengths of Dexcell is the speed that it manipulates the data.

I have used several aM&T packages over the years and this is definitely a great product for companies of all sizes.

I particularly like the way that it verifies any savings made to the IPMVP standard.

Tim
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  • Review Source

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  • Ease of Use
  • Customer Support

DEXCell Energy Manager is an extremely useful tool to monitor, analyze and track energy usage.

Reviewed on 2015/06/15

The software interface is user friendly, and visually appealing as it enables usage to be viewed on...

The software interface is user friendly, and visually appealing as it enables usage to be viewed on a cost basis, as well as actual energy usage, either my month, by week, by day or by hour.
There are a number of useful features, including an evolution screen to track usage over different time periods, showing how energy usage changes after the implementation of energy saving opportunities. the automated reporting is a great tool for monthly or weekly energy management review.
One of the things that we would like to see improved is the inability to do accurate bill estimates, owing to our unique maximum demand charges here in South Africa, which are based on the highest 30 minute demand during the month.

Albert
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  • Ease of Use
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Hotels consumption monitoring

Reviewed on 2015/08/24

Excellent software for illustrating and understanding any kind of consumption. The options to show...

Excellent software for illustrating and understanding any kind of consumption. The options to show different variables allow you to determine its relation and understanding most of the building's consumption, which is usually the first step when finding opportunity savings.

Compatible with most of data sources and input modes, allowing us to don't worry about the integration in Dexma.

Cons: Although data handling is quite easy, it can be a little bit confusing while trying to "fix" some data missing or erroneous, everything goes harder when problems appear.

Gon
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  • Ease of Use
  • Customer Support

Great for starters, you detect savings from minute one!

Reviewed on 2016/04/22

My experience with DEXCell has been great so far. We're using it in a couple of projects with...

My experience with DEXCell has been great so far. We're using it in a couple of projects with beginners in energy management and clients love how easy it's to use the tool.

The analysis platform makes the business owners understand how important is to measure energy consumption and track what is going on in the business.

We have helped this companies to generate savings fast, and I think we will be able to use very soon the most advanced tools included in the platform, like M&V.

Support team is very nice and helpful!

Response from Spacewell Energy (Dexma)

Thanks for your opinion!

Apostolos
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  • Industry: Renewables & Environment
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

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  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Entering to energy managment bussiness

Reviewed on 2020/10/17

I am impressed

I am impressed

Pros

The way to manipulate data and fit them exactly to my needs, analyze them, create advance alert.

Cons

With the support of etactica we use virtual devices, create new parametes to compare data and create accurate alarms

Response from Spacewell Energy (Dexma)

Many thanks for your review Apostolos! We are very happy to know you enjoy DEXMA Platform and that together we help the world become more sustainable!

Werner
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Great product! Great customer service and support.

Reviewed on 2016/05/06

Recently had a problem with uploading data to Dexcell and Mireia Anglès was very quick to help me...

Recently had a problem with uploading data to Dexcell and Mireia Anglès was very quick to help me and sorted out the problem very fast.

Great support and a very friendly customer service.
DEXCell Energy Manager has helped our company grow and our clients love it too!

Keep up the good work!
Werner Conradie
IDM Solutions.

Response from Spacewell Energy (Dexma)

Thanks for your opinion, Werner, we will continue working hard to improve DEXCell for you!

Regards,
DEXMA Team

Jon
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We are so happy with this software that we could hardly change it for another.

Reviewed on 2015/06/16

DEXCell Energy Manager is very easy to use and has a very efficient technical team, which greatly...

DEXCell Energy Manager is very easy to use and has a very efficient technical team, which greatly facilitates our work as energy advisors of our customers.

In addition, we have projects for which we are developing new templates to provide our customers with the information in the clearest possible way. The possibility of continuous development of new features allows us to offer our customers better services every day.

Steve
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Customer Support

Reviewed on 2016/10/25

Emailed a query, reply received with fix within minutes, made the changes, all working correctly....

Emailed a query, reply received with fix within minutes, made the changes, all working correctly. Turned out to be setting had passed its expiry date so costing dashboard not updating properly.

Response from Spacewell Energy (Dexma)

Hi Steve,

Thank you very much for your review, we're really proud of our support team, we will share with them your review!

Have a great day,
DEXMA Team

Ion
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How to get more customers

Reviewed on 2015/07/21

Pros.: The ease of use, very intuitive software, the ability to measure energy and cost, the alerts...

Pros.: The ease of use, very intuitive software, the ability to measure energy and cost, the alerts and reports, you can use it with different brands of manufacturers, the "cloud", ...
Cons.:
More: we have installed in several companies and all of them are satisfied because this companies have achieved significant energy savings.

Augusto
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How to help your customers to safe energy

Reviewed on 2015/04/27

We´re an ESCO en Peru. Dexcell really helps us explaining our clients how, when and why they are...

We´re an ESCO en Peru. Dexcell really helps us explaining our clients how, when and why they are wasting energy. We can explain in 2 hours, how a little change can start saving money for them.
The last APP included in Dexcell are excelent!! We (customers and us) learn what is happening in the electric and water installation.

Richard
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Working With DexCell

Reviewed on 2017/02/09

We have instaled this software on our metering system to give us useful date to help with our...

We have instaled this software on our metering system to give us useful date to help with our energy managment system, this has all you need to track and measure energy usage and is so easy to use.

Response from Spacewell Energy (Dexma)

Thanks for your review, Richard! We are delighted that you are happy with DEXCell.

Siem
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Fun to use, easy to get results

Reviewed on 2015/04/09

Pros are definitely:
- the very informative and easy-to-use interface
- the easy pricing scheme:...

Pros are definitely:
- the very informative and easy-to-use interface
- the easy pricing scheme: all included, no hidden fees

Cons:
- when you are a pro data cruncher, it's kind of hard to see where your data is; most of the magic happens behind the scenes

Maurice
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Great tool

Reviewed on 2016/04/22

I really liked how fast it is to start working with the tool. It has a lot of tools to detect...

I really liked how fast it is to start working with the tool. It has a lot of tools to detect potential energy savings and it's very easy to use thanks to its great design. I would recommend it in my future projects!

Response from Spacewell Energy (Dexma)

Thanks for your review, Maurice

Jonathan
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An excellent tool for my work

Reviewed on 2017/04/24

The software is very simple and functional, works perfectly and is nice to the view, i used every...

The software is very simple and functional, works perfectly and is nice to the view, i used every day and is a excelent tool for my work.

Response from Spacewell Energy (Dexma)

Many thanks Jonathan!