There was a learning curve but once it was learned it was very easy to use.
ADP Payroll - review
Great - some hiccups along the way, however with all programs there are a few bumps in the beginning. Learning a new program with the support of ADP has been easy.
Customer Service - switching from a previous payroll company was like night and day coming to ADP. You can call their support team at any time with questions, or for any general help. They walk you through the solution, so you know what to do for the future. Having reports right on hand whenever you need them is also amazing.
Costly - however you do get what you pay for. Great support, that you only receive when paying this amount.
Very Unhappy with ADP
I will never use ADP as a payroll provider again. I have implemented 3 payroll software's in my career, and this was by far the worst. I will never use ADP ever again.
The software will process payroll, eventually
I was sold a product of "Work Force Now" and dumped off into TeamPay. I can not get a single human to talk to me about the many frustrations, despite numerous attempts. No "time off" calculation or accrual tool. Hard to make a simple severance payment without waiting online/ phone for hours.
Great Payroll Software
Wonderful overall payroll service with amazing help and accuracy.
The flexibility that is offered with the mobile app and the incredible customer support are what make this the best product of its kind.
It is not inexpensive, but in this case you truly get what you pay for. There is nothing that I have needed that ADP can't help with. The customer service team is responsive, and extremely helpful so paying a little more is a good value.
Value for money can definitely be better compared to their competitors. Features need to be updated
The software is easy to use but features should be updated to keep up with their competitors. Compared to their competitors, ADP needs to revisit its costs & product features.
The program lacks features. More features mobility and reports can definitely use some updates. Overall, it is ok.
Payroll services at the highest level - cool to work with ADP !
The report writer is one of the best I have used.
It's take the power of query writing, previously reserved attained by your business intelligence group and puts it in the hands of every-day users.
In the report writer there are hundreds of fields to choose from and it would be nice if a summary of the fields being utilized by our company was provided.
Organized and Colorfully Explanatory
Overall experience is satisfactory. I wish more companies would use ADP because of how user friendly it is.
There was a pie-chart feature to help understand where each portion of the paycheck went to. Ie: Federal Tax, State Tax, Medicare, and Take Home. It's very user friendly and they make it easy to recover your password if you ever forget it.
When it came to receiving feedback from customer care regarding inquiries, it was like pulling teeth. On numerous occasions, I finally decided to just got through my HR supervisor who oversaw payroll.
Paying made easy
I really like TeamPay because it makes paying for my teams software and travel very easy. I dont have to walk around trying to find a company card. Its makes the approval process quick and easy
I am not always sure how much I need, Having a variable cost is tough and hard to know what to request.
Compared to other providers this is the easiest to use
Since switching to ADP team pay, it has become much easier to access old pay stub and tax documents. I would strongly recommend for small -> medium sized businesses.
The mobile app is fantastic. Compared to other providers it is very easy to get paystubs, and tax documents.
The login username is hard to remember and there is no way to edit it, or create an alternate login. There is also no option to create a notification of new pay stub.
ADP is a lifesaver!
Amazing way to keep up with everyone’s pay!
This software allows me to view my teams time weekly and ensure that our paychecks for the week are accurate. It also allows us to view pay statements, as well as PTO and timecards. Everything is available with just a click on one website!
Sometimes it lags a little, but it’s mostly our web browser. I usually use my phone and the app.
ADP is the best I have used so far.
just easy to use
I used ADP for 5 year at a job, when I left I used another product. They were using Reynolds and it was awful to navigate. Now I'm back with ADP and not using it for 2 year it was very easy to get back to using it.
Sometimes there are a lot of updates that happen and things will change. Will take some time to get the understanding of it
Great way to track your pay
Excellent all round payroll
always easy to use
Quick access from anywhere via an internet browser
ADP reps are easy to reach and always willing to help you get to where you are wanting and figuring out what you might have done wrong
They are so large that it can take time to get a rep on the phone. Once on the phone, it's all good though!
Super Easy to Use
Works for paying employees
ADP is easy to use and navigate through the font is simple and neat the colors are bright &inviting
the software could be better.
Difficult to access quickly as a lower level user, but once in it is very helpful.
Allows me to pull records if I ever need them for official documentation and gives me the break down of my paycheck details
This software is very good at providing me with documents and tools regarding paycheck histories and financial records for documentation.
Entering the system when it has been tailored to fit a larger company's network has left the log-in system a major hassle to deal with. You need a specific log in url that cannot be bookmarked in a browser to enter your credentials. Luckily, if you enter your login on the wrong sign in url, the site will suggest the correct one for you to click.
Worked for our needs
ADP - Teampay review
Check Pay Stubs
I use ADP to check my pay stubs. It allows you to search by a date range which is great
I find the online version to be very limited. There is no "see all" button and I need to manually enter dates every time to see the stubs. I dont feel it is very user friendly or well designed.