Jeroen

Overall rating

Industry: Philanthropy
Company size: 11–50 Employees
Used Daily for 6-12 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

We use the software to keep track of our visitors in a social project.

Reviewed on 2018/04/12

We were able to get to know our visitors, nobody came in unnoticed, with issues concerning safety...

We were able to get to know our visitors, nobody came in unnoticed, with issues concerning safety we were able to act quicker and maintain a safe environment. Last but not least we were able to give insight into visitornumbers to fundings.

Pros

It's easy to use en does exactly what we need it to do. The software is not designed for our purpose and has features we didn't even use, nevertheless is is simple in it's layout and easy to explain to the volunteers who worked with it.

Cons

When the wifi fails it doesn't work. Because there's no message or popup telling you this it sometimes takes an experianced user to find out this problem.

Ruben

Overall rating

Industry: Construction
Company size: 1,001–5,000 Employees
Used Daily for 1+ year
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Much needed and loved tool!

Reviewed on 2022/09/21

By using Vizito, our receptionist had more to to answer calls of emails and do her administrative...

By using Vizito, our receptionist had more to to answer calls of emails and do her administrative tasks.
We can always know how many visitors are currently in the building and can pull statistics on the number of visitors per day/month, ... .

Pros

Touchless signin, easy-to-follow steps to sign in.

Cons

No touchless singout available (that we know of).

Alternatives Considered

Envoy and iLobby

Reasons for Switching to Vizito Visitor Management System

Better look and feel and very friendly support and sales.

Response from Vizito

Hello Ruben, Thank you for leaving a review! Regarding the touchless sign out feature, our contactless feature does allow you to sign out by scanning the QR code a second time, the system will automatically sign you out. No need to specify visitor information. Hope this helps, let me know if you need help. Best regards, Steven

Amandine

Overall rating

Industry: Telecommunications
Company size: 51–200 Employees
Used Weekly for 1+ year
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 7.0 /10

Non-functional printing system

Reviewed on 2022/09/05

Pros

The system for sending a visitor's presence

Cons

The unsuccessful badge printing system in tablette

Response from Vizito

Hello Amandine, Thank you very much for your feedback. We are sorry to hear that you had problems with the badge printing. Please get in touch with us and we would love to help you find a solution. Best regards, Vizito Team.

Matt

Overall rating

Industry: Logistics & Supply Chain
Company size: 2–10 Employees
Used Daily for 1+ year
Review Source

Overall rating

Ease of Use
Customer Support
Likelihood to recommend 8.0 /10

Customizable Visitor Management Software

Reviewed on 2022/08/17

A far better solution to pen & paper.

Pros

The level of customization of this software allowed us to gather the information of visitors which we require.
Every step the visitor goes through can be customized. The visitors only enter the data we need and are not forced to enter that which we do not, this provides a fast and easy sign-in process. The ability to serve different forms depending on the visitor type is great.

Cons

ID scanning and OCR using the rear camera of the tablet is a desired feature.

Alternatives Considered

Visitly, SwipedOn, Honeywell Forge Visitor Management and VisitUs Reception

Reasons for Switching to Vizito Visitor Management System

Vizito allowed for full customization of each step of sign in process. Each of the other alternative products at one stage or another had mandatory data to be filled our by visitors or a flow order which could not be altered to suit our needs.

Response from Vizito

Hi Matt, Thank you for the kind words. We are happy to hear that you love the flexibility and customization options that Vizito has to offer.

Robin

Overall rating

Industry: Nonprofit Organization Management
Company size: 11–50 Employees
Used Daily for 1-5 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Product, Service and Price all A+++

Reviewed on 2020/09/30

I first did a free trial and made some enquires with Vizito before the pandemic, I had to put the...

I first did a free trial and made some enquires with Vizito before the pandemic, I had to put the purchase on hold whilst I figured out how we could operate. During this time, the team kept in touch in a non pushy, helpful way, advising me on how it could support us. When we were ready, I Purchased and immediately, [SENSITIVE CONTENT HIDDEN] and no doubt the team were on it, making sure we could get up and running straight away. They helped me set up my registered users which saved me literally 100 of hours on time and within three hours, we are ready to go! Amazing service that is often hard to find.

Pros

Vizito has allowed me to pre register the service user of my project as well as my volunteers and staff team. Vizito allows me to keep the people who use the building safe, allows me to report on usage and in this unprecedented time of Covid19, allows me to track and trace visitors down to the minute. It is beyond easy to use, I can add and change parameters very easily and have been able to make it look like our own app with the branding etc. I tried a few other before finding Vizito and I am so glad I did, you wont regret using this.

Cons

I seriously have nothing negative to say

Alternatives Considered

SwipedOn

Reasons for Switching to Vizito Visitor Management System

Quite simply, it was the customer service and ease of use. I have no need to be a programmer or IT expert in my job and neither want to be, Vizito does all that for me and the results are impressive.

Heidi

Overall rating

Industry: Farming
Company size: 51–200 Employees
Used Daily for 1-5 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Excellent, user-friendly visitor management

Reviewed on 2022/10/18

Electronic sign-in was a whole new system for the business, and some feared that it might over...

Electronic sign-in was a whole new system for the business, and some feared that it might over complicate the visitor sign-in process, however, it is working seamlessly with no issues. An added bonus is that it is GDPR compliant, unlike the standard sign-in visitor books!

Pros

Very user friendly, assisted set-up, can use static QR codes for different entrances and contactless sign in. Also have the option to select 26 languages which is essential for us as we employ a lot of overseas workers.

Cons

We do not feel there are any features missing, it is perfect for our business needs

Alternatives Considered

Sign In App and Acre Security

Reasons for Switching to Vizito Visitor Management System

Excellent customer service and supported set up, user friendly and cost-efficient

Response from Vizito

Hello Heidi, Thank you very much for this kind review! We are glad to hear that you found the Vizito app, along with its features, to be a perfect match for your business needs. Kind regards, Mary

Matteo

Overall rating

Industry: Electrical/Electronic Manufacturing
Company size: 51–200 Employees
Used Daily for 1-5 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Good Software

Reviewed on 2019/07/30

Speed-up Check-In/Out processes

Pros

Multilingual support and Customization..

Cons

The layout was initially a bit poor but with updates now is OK

Alternatives Considered

Greetly, CoReceptionist and The Receptionist for iPad

Reasons for Switching to Vizito Visitor Management System

Price, Multilingual support, Customization, Android Compatibity, Outlook integration.

Rahul

Overall rating

Industry: Education Management
Company size: 51–200 Employees
Used Daily for 1-5 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Excellent customer service provided by Steve and Pieter. The product is very easy to use.

Reviewed on 2018/06/15

It has decreased the workload on the reception staff. Also we have a full audit trail of staff.

Pros

The software is very easy to use for the end user. It has some great back end features such as the emergency evacuation procedure. It is fully customisable to your needs which allows you to put your branding on it. Overall great quality product which is easy to use and manage

Cons

I would like to use it as an employee sign in and out system also, which is being developed further to what it has already been done. Works the same as the visitor system. No other cons really.

Ian

Overall rating

Industry: Education Management
Company size: 51–200 Employees
Used Daily for 1-5 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 9.0 /10

An impressive, straight-forward and professional product with great support.

Reviewed on 2018/01/12

A professional looking visitor check in system - easy to maintain and manage visitors

Pros

This software presents a very professional looking check-in system that was easily adaptable to our needs. The technical support we had was second to none! I would not hesitate to heartily recommend this system to anyone who needs to impress their visitors.

Cons

It could have done with a bit more steering on the badge design, maybe some templates, but i appreciate this could be very difficult to do as there are so many ways they could be outputted.

Hannah

Overall rating

Industry: Automotive
Company size: 201–500 Employees
Used Weekly for 1+ year
Review Source

Overall rating

Value for Money
Ease of Use
Likelihood to recommend 10.0 /10

Thumbs up for Vizito

Reviewed on 2018/10/23

We required visitor logging for the implementation of our ISO 27001 certification.

Pros

Being a small company, every bit of time we can save implementing a system can help massively! The software is really easy to use for all of our visitors and great to update for our administrators.

Cons

We haven't come across any bugs with the software, so cannot comment!

Crystal

Overall rating

Industry: Nonprofit Organization Management
Company size: 201–500 Employees
Used Daily for 6-12 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Terrific Product

Reviewed on 2023/04/19

Pros

The ease of use and ability to deploy to multiple locations is most appealing

Cons

There are no cons to speak of at this time

Response from Vizito

Hi Crystal,

Thank you for taking the time to share your positive experience with Vizito! We are delighted to know that you find our visitor management system easy to use and appreciate the ability to deploy it to multiple locations.

Our team works diligently to ensure Vizito meets the needs of our clients, and your feedback serves as a testament to our efforts. It's great to hear that you haven't encountered any cons with our product at this time.

Regards, Vizito Team

Patrick

Overall rating

Industry: Education Management
Company size: 51–200 Employees
Used Weekly for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 8.0 /10

Works as expected

Reviewed on 2022/08/05

Compared to other tablet apps that we have used (for other functionality, not just visitor...

Compared to other tablet apps that we have used (for other functionality, not just visitor management) this is responsive, and does what we expect it to do. It's rare that I have to do anything due to issues being rare

Pros

The self sign in, visitor registration and the badge printing functionality are the main parts that we use, they are reliable and work exactly as expected.

Cons

We had issues initially when using this system however credit to the support team, they were able to help and since they problems have been rare

Response from Vizito

Dear Patrick,

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

Please let us know what we can do for you in the future.

Kind regards,

Pieter-Jan

Johan

Overall rating

Industry: Printing
Company size: 201–500 Employees
Used Daily for 1+ year
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 7.0 /10

review Vizito

Reviewed on 2022/09/07

Vizito made it possible to give us an overview of which external people are in house. During...

Vizito made it possible to give us an overview of which external people are in house. During registration we also provide some mandatory safety and hygiene rules which now is also provable during audits.

Pros

A custom made very easy to use and visual package. It enables us to get an overview of which visitors and contractors are in house and we can make easily a list of them when there is an evacuation.

Cons

The integration of a color label printer wasn't possible or we were unable to get it working despite several telephone calls with the friendly helpdesk. A black and white labels printer was successfully installed and still operational.

Response from Vizito

Hello Johan, We sincerely thank you for taking the time to leave a great review for us! We listen to your feedback and we are here for any support you might need in the future. Kind regards, Mary

Renee

Overall rating

Industry: Wine & Spirits
Company size: 11–50 Employees
Used Weekly for 1+ year
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Great Software for a reasonable price!

Reviewed on 2022/08/25

We have been using the software for 2 years and the overall experience has been great.

Pros

We use the software so that we can keep track of who enters and leaves the facility for food safety and for our emergency response plans. This software was easy to set up and start using right away. We can add specific waivers or legal documents for signature as needed. We can easily download the logs for our food safety program. And the software is easy to use on an IPAD and allows for touchless and self-checkin/out.

Cons

I have not had any issues with this software. Any questions were quickly answered by Vizito staff.

Response from Vizito

Hello Renee, We are happy to hear you have had a great experience using Vizito. Thank you for taking the time to share this review! Best regards, Mary

Marko

Overall rating

Industry: Telecommunications
Company size: 11–50 Employees
Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 9.0 /10

Software that will help you do your job - easier, faster, more efficient

Reviewed on 2022/08/24

Pros

Very good software for visitor management and registration. Vizito is very easy to use with a lot of different features for small and big companies. It is also GDPR complient. Higly recommend it!

Cons

Depending of the local laws and regulations - maybe in the future implement face recognition for repeat guests.

Response from Vizito

Hello Marko,

Thank you for your 5 star review for Vizito! We will keep on working hard to maintain the same standard towards the future.

Steven

Fabian

Overall rating

Industry: Logistics & Supply Chain
Company size: 51–200 Employees
Used Daily for 1+ year
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Easy to setup, user friendly and very respnsive support

Reviewed on 2022/08/15

I would go with this tool again and I can recommend it to others.

Pros

- Easy to setup no special Hardware needed.
- userfriendly
- nice features
- good support
- meets our requirements perfectly

Cons

Well maybe using your own variables for your custom messages is a little bit tricky.

Response from Vizito

Thank you for your kind review, Fabian. We are glad to hear that all your requirements are met.

We will be improving the user-friendliness to make customizing the notification messages less complicated.

Thanks again!

Bart

Overall rating

Industry: Consumer Goods
Company size: 1,001–5,000 Employees
Used Daily for 2+ years
Review Source

Overall rating

Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Use of Vizito at Samsonite

Reviewed on 2022/08/15

Vizito is a great tool to do visitor registration.
Internally it’s also used to register employees...

Vizito is a great tool to do visitor registration.
Internally it’s also used to register employees who forgot their badge at home.
After our great experience in our headquarters in Oudenaarde, Belgium, we also implemented Vizito in our Tumi Warehouse in Unna, Germany.

Pros

Easy to setup and easy to use for our visitors.
Good direct contact with Vizito.
Nearly no downtime since implementation.

Cons

So far, we didn’t have any negative experience while using Vizito for visitor registration,

Response from Vizito

Thank you so much for the great review, Bart!

We are glad to hear that everything has been running smoothly for you. We are really proud to have Samsonite and Tumi as our loyal customer!

Warm regards, Steven

Bart

Overall rating

Industry: Logistics & Supply Chain
Company size: 201–500 Employees
Used Daily for 1+ year
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 9.0 /10

The easiest-to-use visitor registration tool

Reviewed on 2022/08/24

The people of Vizito are professionals who think along to always find a solution. They tackled our...

The people of Vizito are professionals who think along to always find a solution. They tackled our problem and took care of us down to the last detail. Highly recommended!

Pros

Ease of use, visitor notifications, features

Cons

None, complete visitor registration tool

Response from Vizito

Hi Bart,

Happy to learn that our approach towards assisting customers is helpful. Thank you so much for your review!

Kind regards,

Steven

Evert Jan

Overall rating

Industry: Computer Hardware
Company size: 201–500 Employees
Used Daily for 1+ year
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 9.0 /10

Clean and simple

Reviewed on 2022/09/06

We don't have that much visitors on site but if we do we always know that the host will be...

We don't have that much visitors on site but if we do we always know that the host will be notified. The visitor only has to do the bare minimum to announce themselves.

Pros

It's very intuitive for both the administrator as (first time) users/visitors.

Cons

LDAP / Active Directory integration would be a nice add on for the lower priced packages as well, but it isn't a must.

Response from Vizito

Hello Evert Jan, We are thankful that you took the time to give us a positive review. We are happy that the solution works well for you! Kind regards, Mary

Jan

Overall rating

Industry: Chemicals
Company size: 51–200 Employees
Used Daily for 1+ year
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Review

Reviewed on 2022/08/11

Very good

Pros

easy to use, user interface is very easy to use

Cons

dificult to customise UI. Logo's etc are dificult to implementate

Response from Vizito

Hi Jan,

Thanks for choosing Vizito and leaving us a positive review.

It's great to hear that you noticed that we offer a lot of customization when it comes to the design / look and feel of the application. The drawback is that it becomes more complex than anticipated.

Be on the lookout for updates coming soon that will make configuration, and specifically applying a housestyle, much easier. I think you're going to love it.

We're here for you anytime and thanks again for your business.

Pieter-Jan

Ruby

Overall rating

Industry: Investment Management
Company size: 11–50 Employees
Used Weekly for 6-12 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 7.0 /10

Very pleased

Reviewed on 2022/08/22

Overall experience has been satifactory.

Pros

The team are very hand-on. They are thorough and very quick to respond with suitable solutions .

Cons

The mobile number application has a few issues when adding an employee number from a different country.

Response from Vizito

Hi Ruby, thank you for writing us a great review. We appreciate your feedback and are glad to hear that you like the hands-on approach that we offer.

We would like for you to have the best experience with Vizito, so feel free to reach out to us in order to improve the mobile number support.

Thank you for choosing Vizito!

The Vizito team

Dieter

Overall rating

Industry: Food Production
Company size: 51–200 Employees
Used Weekly for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 9.0 /10

Easy-to-use user registration

Reviewed on 2022/09/05

Easy to keep track of who's in the building for

Pros

Never had any problems with this software. It's easy to use. Exactly what we needed. Also the customer support is very friendly and fast.

Cons

Except the fact that we heard it was more stable on Ipad we had to buy Ipads to use. By now we already tested it on android too and did not really encounter any bugs until now.

Response from Vizito

Hello Dieter, We greatly appreciate your kind feedback! We are happy to hear that Vizito is working well for you. Kind regards, Mary

Dominique

Overall rating

Industry: Hospitality
Company size: 2–10 Employees
Used Daily for 1+ year
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 7.0 /10

Great App to manage and register visitors!

Reviewed on 2022/08/17

Pros

great value for the money, offers all required functions

Cons

backend can be a bit confusing in the beginning

Response from Vizito

Hello Dominique, Thank you for your review. We are happy to hear that you think Vizito is the best price/value in the market.

Nicky

Overall rating

Industry: Printing
Company size: 11–50 Employees
Used Weekly for 1+ year
Review Source

Overall rating

Ease of Use
Likelihood to recommend 9.0 /10

Easy to keep track of visitors

Reviewed on 2022/09/09

Pros

How easy the software is to use so visitors can signthemselves in and how we can keep track of which visitor is in the building or has already left in case of emergencies.

Cons

It would be easier should the visitors list be available through the app as well instead of only through the website.

Response from Vizito

Hello Nicky, We greatly appreciate your valuable feedback and are happy that the solution helps you keep track of your visitors! Best regards, Vizito Team.

Miriam

Overall rating

Industry: Plastics
Company size: 51–200 Employees
Used Daily for 1-5 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Easiest and best way to welcome our customers/visitors

Reviewed on 2019/07/30

We were looking for a tool, which is easy to handle and also not expensive. With Vizito we found...

We were looking for a tool, which is easy to handle and also not expensive. With Vizito we found the best solution. We bought an bracket for our ipad, and so the customer gets welcomed and can register quick and easy.

Pros

It is easy to handle and the best way to easily welcome and register customers and visitors

Cons

everything was perfect, there was nothing we did not like

Vizito Visitor Management System Reviews