Easy use of software,
Can easily modify to meet our needs
ED can log it to see what w/o were created, how long to repair, who did the work
Cant say anything. Should there be an issue or something we are trying to get out of the program, Jonathan is always helpful w/ the Coherent program.
Only possible con; we cannot merge with our housing software programs to have a corresponding work order attached to a specific unit
Ease of use and ease of set up. Very self explanatory and easy to implement. I have over 100 users and I've never once had to provide any direction as to how the work order entry functions.
One of the most valuable feature is that all of the data can be exported into a CSV so robust reporting can be created.
The limited reporting capability - I would like to see more analytics in the reporting, but for the value, it's still a fantastic product.
printed schedule for security, maintenance and office staff
Because we only use this to schedule meeting rooms, we have found that it suits our purpose. Looking into eventually using to schedule van usage.
rooms, when added, are not in numerical or alpha order. must go down list. This takes up too much time.
Coherent is a highly recommended, user-friendly and effective tool for any facilities maintenance group. It has tailored its Work Order Interface with specific features to meet the requirements of our organization's Maintenance Unit. The scheduling and management of all day-to-day activities are now better organized and all work requests are facilitated in a more efficient and timely manner.
The Pros - coherent is always there for you with technical support. When you call , you get a tech to walk you through problems or if none are available , you get a call back usually within the hour.