--- description: Learn how Pure Chat can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Pure Chat Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Pure Chat](/software/109559/pure-chat) # Pure Chat Canonical: https://www.getapp.za.com/software/109559/pure-chat Page: 1 / 15\ Next: [Next page](https://www.getapp.za.com/software/109559/pure-chat?page=2) > Pure Chat is a live chat software which provides users with unlimited operators, unlimited chats, full transcript history \& complete widget customization > > Verdict: Rated **4.6/5** by 337 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Pure Chat Engage directly with leads and address questions or concerns through live chat. Website visitors can also engage with users through email, phone, Twitter and Google Maps. Identify promising leads using Pure Chat’s visitor analytics. Tag transcripts and conversations for easy retrieval. Automate sales workflow through integrations with Zapier, HubSpot, Google Analytics and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 337 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Pure Chat - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$39,00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Free: Unlimited Live Chat - Includes 3 Users/Operators Growth: $39/month PRO: $79/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - API - CRM - Canned Responses - Chat/Messaging - Customizable Branding - File Sharing - Interaction Tracking - Mobile Access - Offline Form - Proactive Chat - Real-Time Analytics - Real-time Consumer-facing Chat - Reporting/Analytics - Search/Filter - Third-Party Integrations - Transcripts/Chat History - Transfers/Routing ## Integrations (8 total) - Google Analytics 360 - HubSpot CRM - Keap - Shopify - Squarespace - Weebly - WordPress - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Chat ## Category - [Live Chat Software](https://www.getapp.za.com/directory/561/live-chat/software) ## Alternatives 1. [WhatsApp](https://www.getapp.za.com/software/2035411/whatsapp) — 4.7/5 (16296 reviews) 2. [LiveChat](https://www.getapp.za.com/software/8385/livechat) — 4.6/5 (1715 reviews) 3. [LiveAgent](https://www.getapp.za.com/software/91301/liveagent) — 4.7/5 (1753 reviews) 4. [Tidio](https://www.getapp.za.com/software/105081/tidio-chat) — 4.7/5 (590 reviews) 5. [Zendesk Suite](https://www.getapp.za.com/software/9448/zendesk) — 4.4/5 (4072 reviews) ## Reviews ### "Free chat software for organization" — 4.0/5 > **Anurag** | *24 September 2018* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: The best thing I like about this it is free in cost. It s mobile application is also good to make us in touch with our clients. We can also change the chat box to match a page and can see only what information we want to see. > > **Cons**: Sometimes we have face issue while opening new chat. Rest there is nothing dislike about pure chat ----- ### "Live chat made easy and affordable" — 5.0/5 > **Hannah** | *06 January 2021* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: I thought that adding a live chat feature to your website would be a lengthy and tiresome process, but Pure Chat showed me that it can actually be really easy. Not only was I able to quickly add a beautiful widget to my website to let prospective clients directly interact with me, but it also gave me useful insights and statistics into the conversations of the chat, but also into the visitors of the website. > > **Cons**: I can't really thing of an aspect or a feature of the software that didn't resonate with me. Everything is customizable and easy to use, even by beginners. > > I first used the free trial of Pure Chat, and I liked it so much, that I decided to purchase one of the plans. It really is worth it. ----- ### "It worked for a little while but then kind of fell apart on me" — 2.0/5 > **Douglas** | *03 November 2018* | Environmental Services | Recommendation rating: 3.0/10 > > **Pros**: I like most that this software worked satisfactorily for a little while when I first installed it. Then, after awhile, the phone app stopped working; it would logout unexpectedly \& negate any use of it. > > **Cons**: Eventually, even after I logged back into the software, it stopped working. It would load constantly \& never do what I needed it to do. ----- ### "Definitely recommend" — 5.0/5 > **Adriahnna** | *07 December 2017* | Recommendation rating: 10.0/10 > > **Pros**: With this software, sales have increased. It is a lot easier to speak to international customers. Send links, photos, etc. > > **Cons**: Wish there was an easier way to deal with spam customers. Also, a way to search through transcripts with key words. ----- ### "Make's livechat so simple" — 5.0/5 > **Melissa** | *22 November 2018* | Higher Education | Recommendation rating: 9.0/10 > > **Pros**: Super easy to use live-chat software. Seamless integration between PC and mobile > > **Cons**: I've yet to find any cons to this software. ----- Page: 1 / 15\ Next: [Next page](https://www.getapp.za.com/software/109559/pure-chat?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/109559/pure-chat) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data