Expensya Reviews
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427 Reviews
- Industry: Mechanical or Industrial Engineering
- Company size: 10,000+ Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Just started and already love it!
Reviewed on 2019/05/06
Making expense statement. Benefit - it takes me 1/10 of time!
Making expense statement. Benefit - it takes me 1/10 of time!
Pros
Easy of use. Really accelerates creation of expense reports. Turns my worst nightmare and hated work into a fun!!! Well done guys! I love it!
Cons
None identified yet. ahh maybe, i had little bit of trouble logging in on my company mobile. I was refused few times although i was entering correct information (email, password)
Response from Expensya
Hello,
Thank you for your feedback.
Could you please give us more details about the problems you had while logging in via mobile? You can reach out to our support team on [email protected].
Thank you,
Expensya Team
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Very functional and intuitive
Reviewed on 2019/03/04
Positive but the foreign currency issue really needs a solution!
Positive but the foreign currency issue really needs a solution!
Pros
Feature-rich and intuitive. The OCR scanning is really nice!
Cons
The exchange rate from expenses abroad is significantly lower than what I'm paying with my credit card.
The correct value cannot be entered however, which leads me to creating a lot of extra work getting it filled out with the right amounts. NOT handy!
Response from Expensya
Hello,
Thank you for your feedback and you motivational message.
Concerning the exchange rate, could you please contact our support team on [email protected] so that they can look into your issue?
Thank you again for your feedback.
Bests,
Emna- Support Team
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
I would never recommend this to anyone
Reviewed on 2022/10/05
Pros
Nothing at all.
Cons
As user : Slow to upload receipt and need to wait quite a while before changes made can be saved. Can't view all expense line clearly and completely unless download to excel. Need to create report before expenses can be submitted to Finance dept. Status of expense/reports are so confusing and do not make sense.
As finance dept : unable to view all expenses by employees. Unable to find specific claim even when we know the employee name. Only able to view/select 50 lines of reports each time and need to go to next page to select more reports for validation. Filter sucks. No total available to check amounts to reimburse.
- Industry: Investment Management
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Expense management made easy!
Reviewed on 2022/10/05
Pros
Easy to use product, makes capturing your expenses as easy as pie!
Cons
Occassionally picks the wrong number for the expense - but gets it rights more often.
- Industry: Writing & Editing
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Feedback about Expensya
Reviewed on 2019/03/08
- in terms of employee satisfaction : really good feedback since there is no more paper involved
-...
- in terms of employee satisfaction : really good feedback since there is no more paper involved
- in terms of accountancy process : time to process the expenses in SAP decreased (at least 75% of time saved)
Pros
- easy to install
- easy to use
- good feedback from our employees (users)
- Expensya's helpdesk is very available and reachable quickly (less than 1/2 minutes each time I called)
- great reactivity from the business staff
Cons
- some features are not changeable, but the helpdesk is always here to show you another way to reach what you're looking for
- Industry: Broadcast Media
- Company size: 51–200 Employees
- Used Monthly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Works well, easy to use
Reviewed on 2019/02/25
Pros
Makes expense declaration so easy, scan send in and within seconds is distributed to the correct persons.
Cons
I had to get used to the naming, such as what is an invoice or report.
Response from Expensya
Hello,
Thank you for your feedback.
Concerning the namig problem, I will transmit your comment to our teams.
Thank you again and please don't hesitate to contact us on [email protected] if you need any help.
Bests,
Expensya Team
- Industry: Consumer Services
- Company size: 201–500 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
great quality services
Reviewed on 2019/03/08
user then promoter
user then promoter
Pros
easiness to implement
easy to connect easy to use
user friendly
Cons
way of improving may be the self learning digital process
Response from Expensya
Hello,
Thank you for your feedback and your evolution request. Could you please give us more details so that we can ameliorate it?
Please don't hesitate to contact us on [email protected].
Bests,
Expensya Team
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Monthly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to use
Reviewed on 2019/03/27
You spend money, you take a picture, you fill the expense report, you wait and get your money. ...
You spend money, you take a picture, you fill the expense report, you wait and get your money. Simple and efficient.
Pros
- The IOS app uses the camera to take pictures of the receipt and analyses them to fill the required fields.
- Simple to use
- Sync between desktop and mobile app is great
Cons
Nothing so far. You spend money, you take a picture, you fill the expense report, you wait and get your money. Simple and efficient.
- Industry: Electrical/Electronic Manufacturing
- Company size: 1,001–5,000 Employees
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Good experience, performing very well
Reviewed on 2020/08/26
Pros
Very quick and accurate receipt recognition
clear reporting
good and easy integration with accounting SW
User friendly App
Cons
don't recognize Japanese receipts, no flexibility for customize reporting
Response from Expensya
Hello,
Thank you for your feedback.
Could you please give us more details about your problem concerning Japanese receipts? You can reach out to our support team on [email protected].
Thank you,
Expensya Team
- Industry: Mechanical or Industrial Engineering
- Company size: 501–1,000 Employees
- Used Monthly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good overall experience!
Reviewed on 2022/06/27
Pros
Easy to use and self explanatory user interface.
Cons
Good service support if in case required.
- Industry: Biotechnology
- Company size: 10,000+ Employees
- Used Monthly for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Terrible Experience
Reviewed on 2024/05/01
I do not like Expensya at all. It is the terrible
I do not like Expensya at all. It is the terrible
Pros
Easy to upload the receipts, only that..
Cons
Customer support, is incredible bad.
Extremely long time for everything (more than a month for less than 150 euros)
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Review Source
Overall rating
- Ease of Use
- Customer Support
Great solution to manage expense reports:). It makes life much easier
Reviewed on 2015/08/11
Pros:
- Availability on all mobile platforms + web
- Smart scan : no need to fill all the required...
Pros:
- Availability on all mobile platforms + web
- Smart scan : no need to fill all the required fields to describe an expense. Just take a photo of your receipt
- Excel export, better you can send it directly by mail
- Invoices saved in the cloud and downloadable in 1 click
- Multi-currency and afford updated change rates automatically
- Reactive support team
cons:
- Nothing to report
- Industry: Logistics & Supply Chain
- Company size: 10,000+ Employees
- Used Monthly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Average
Reviewed on 2023/05/28
Pros
A bit relayable in payment and not to easy to upload q receipt with easy steps
Cons
Delay response to payment. Some times ot takes weeks for a response
- Industry: Banking
- Company size: 1,001–5,000 Employees
- Used Monthly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Resume
Reviewed on 2021/12/29
Pros
He calculate the way and we dont have to make several operations
Cons
Favorits are not well done and not easy to use
- Industry: Internet
- Company size: 2–10 Employees
- Used Monthly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great tool
Reviewed on 2021/02/14
Pros
So easy to use and make us save a lot of time.
Cons
we have a very common use of the expense tool so for us their no missing features
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Expensya @ Shippeo
Reviewed on 2019/03/10
Pros
Simple, well priced, very careful customer support
Cons
Initial setup was not perfect but customer support reacted promptly and efficiently
- Industry: Banking
- Company size: 1,001–5,000 Employees
- Used Monthly for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Expensya feedback
Reviewed on 2022/05/05
Pros
It is a software easy to use, it tracks the expenses very clearly and associates immediately the type of expense when taking the picture which is a feature I really enjoyed.
Cons
I didn't received any emails regarding the updates of the expenses.
Response from Expensya
Thank you, Filipa for your feedback,
Only validators receive emails, that is: Manager, Admin, accountant
That is why you are most likely not receiving emails from us.
Let us know if you have any more questions!
- Industry: Information Technology & Services
- Company size: 5,001–10,000 Employees
- Used Monthly for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very Good and easy to use
Reviewed on 2022/05/19
Pros
Interface is very fast and intuitive, lot's of features
Cons
Nothing so far, all seems to be working as intended
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Managing Expenses Made Easy With Expensya
Reviewed on 2024/06/17
Pros
With Expensya, travel and expense management is easy
The software offers great travel management features
Cons
I have used Expensya and it is not problematic.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Expense tracking made easier for everyone in the company
Reviewed on 2019/03/08
Less time spent on expense tracking, easier checks, extracts for reimbursement of employees and...
Less time spent on expense tracking, easier checks, extracts for reimbursement of employees and rebilling to customers.
Pros
We found the tool easy to configure and deploy.
Our end users are quite happy with automatic recognition of bills (very efficient).
Online support is highly available and efficient.
We use the tool on iOS, Android and web.
We use the solution in three countries.
Cons
Nothing (but I would appreciate other modules, e.g for time tracking).
Response from Expensya
Hello,
Thank you for your feedback and motivational messages.
Could you please give us more detals concerning your amelioration request about the time tracking? Please contact us on [email protected]. We would be more than happy to look into it in order to ameliorate our product for you.
Thank you,
Expensya Team
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Monthly for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Good but there is room for improvement.
Reviewed on 2021/01/25
Pros
Overall good product, it simplifies the treatment of the personnel bills even for a small company.
Cons
The scan learning curve is missing or needs improvement.
You scan a ticket, regularly for the same merchant, you correct the name of the merchant, and the system will always do the same error. The system does not learn.
You have tickets that do not mention the currency. One could suppose that having detected the city in the address of the merchant, the system would automatically set the local currency. That's not the case.
Response from Expensya
Bonjour,
Merci pour ce feedback.
Pourriez-vous nous donner plus de détails sur les améliorations attendues au niveau de notre OCR ? Nous veillons en permanence à répondre aux besoins de nos clients et à améliorer notre produit grâce à vos retours.
Vous pouvez contacter notre équipe d'assistance [email protected] pour demander cette demande d'évolution.
Cordialement,
Équipe Expensya
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Expensya the ultimate expense report solution
Reviewed on 2019/03/08
It just changed my life with my expense reports.
It's so easy that I all do in real time and at the...
It just changed my life with my expense reports.
It's so easy that I all do in real time and at the end of the month, I click to send it to accounting service
Pros
The concept of embedded ant web interface
Its simplicity
the way it simplifies expense reports
The availability and the professionalism of the Expensya team
Cons
Nothing I don't like
probably maturity of user experience can be improved (exemple : some time, when we scroll the screen of a expenditure, we can involuntarily modify a field. other exemple ; expenditure filters on web site could be completed, even, improved.
Response from Expensya
Hello,
Thank you for your feedback.
We appreciate your efforts to suggest some amelioration requests. We will transmit them to our teams.
Bests,
Expensya Team
- Industry: Logistics & Supply Chain
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Good but could be great
Reviewed on 2023/02/18
Very good experience but lack of invoicing features made me quit.
Very good experience but lack of invoicing features made me quit.
Pros
Easy to use, clear look a feel. Project expenses management.
Cons
Lack of invoicing. In order to invoice expenses I had to use another software.
- Industry: Aviation & Aerospace
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
title
Reviewed on 2023/06/07
Pros
easy to use
Cons
to auto analyse weekly invoices of collegues
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
User, Administrator and CIO - This software is a very efficient tool for expenses management
Reviewed on 2019/03/08
We saved times to our users reporting their expenses thanks to the mobile apps and the scanning.
We...
We saved times to our users reporting their expenses thanks to the mobile apps and the scanning.
We saved delays for sales administrative department in the invoicing phase to our customers, which may lead to cash issues.
We are very happy with this software.
Pros
Easy to use, easy to implement for an IT company with a lot of consultants in 15 countries who love the scanning function, easy to link to our backoffice app.
Flexibility from Expensya's Team when implementing the solution and supporting the solution
Admin Staff (Accounting & Sales) saved times doing their job of validation of expenses.
Cons
Sometimes support may take time to process a request, mainly due to release management (which is normal) but most of times, support is very efficient and reactive