MoveitPro Reviews

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97 Reviews
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
I switched over to MoveitPro from another platform and I really like the service.
Reviewed on 2018/02/07
Helped increase overall productivity and organization.
Helped increase overall productivity and organization.
Pros
The support team is very helpful. They walked us through the basic set up and got us to a point where we were comfortable using the system. From that point on there was a small learning curve, but the more we used the system we found it to be well organized and have many features our old system did not have. The overall use is very simple.
Cons
I worry about all cloud based systems failing at times, but we have not had any issues yet. They are still working out some small bugs, but it is good to see the team is proactive and working on the quality of the product all the time.
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Absolute BEST!
Reviewed on 2019/10/01
Pros
I have been in the moving business for over 20 years as an owner. I have been affiliated with Bekins, Arpin, Allied, National, and Wheaton. I used Chrisco software, Techmate software, Compumove, Windfall, and this is hands down the best I've ever seen, or used. I don't think I could run my business more efficiently without Move it Pro, Once you get it setup it really helps in every aspect of the moving industry. Well worth the money. But if you are on the fence on software please go with Move it pro. Their support system is 2nd to none. I could go on and on forever, but bottom line. To be successful and set you apart from other movers, I guarantee apples to apples the consumer will go with the Move it Pro salesman. I love it, and the people who work there are the best. Superior product and wonderful support. What else can you ask for? Thanks guys you're the best.
Cons
No cons, getting it setup to send direct emails might be tough, but they will help walk you through it and they are always there to help.
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Bad company
Reviewed on 2020/01/28
The business is not one that you want to work with. They will lie to get your business and steal...
The business is not one that you want to work with. They will lie to get your business and steal from you whenever they can.
Pros
This software doesn't have many pros. The biggest would definitely customer supports monthly phone calls but honestly we had to call them so much because of all the issues that not even all that helpful.
Cons
This company is full of bad people. They stole from my business and my personal account.
With that being said the software honestly isn't that great. I constantly had users complain and eventually we had to switch.
Not easy to learn and not very helpful once implemented.
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best software for our company and the support is absolutely phenomenal.
Reviewed on 2017/01/22
I have been using this software for several years for our multi-million dollar moving company. We...
I have been using this software for several years for our multi-million dollar moving company. We do everything from capturing leads on our website, giving phone estimates, sending quotes, tracking referral sources, booking jobs, scheduling crews, managing HR, managing fleet, taking payments, digital / paperless bill of ladings, payroll, and so much more.
Truly we couldn't be any happier with MoveitPro.
It is a bit more expensive than most all moving softwares but the price difference is overridden with the additional business and money saved in time without a doubt.
Pros
Everything, The way it is all designed very easy for new users to begin using, the support, the automation of emails, and digital invoicing / BOL.
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Option Out There!!
Reviewed on 2019/04/26
Phenomenal software at a great price! We will use this software for the life of our business.
Phenomenal software at a great price! We will use this software for the life of our business.
Pros
The team at Move it Pro is so responsive when we have a question. Having the ability to chat with a rep at any time is extremely helpful, especially when working late nights. The software has made scheduling and day to day management so easy for us. Would definitely recommend!
Cons
I honestly cannot think of a CON at this point.
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Buyer Beware
Reviewed on 2021/02/24
In our opinion, we would strongly encourage anyone doing business with this company to hire an...
In our opinion, we would strongly encourage anyone doing business with this company to hire an attorney first! You're going to need one! For them, their poorly written legal jargon is filled with loopholes and ambiguous language that will cost you hundreds if not thousands of dollars in billing fees as the contract is not written in your favor should you choose to discontinue using the software and their services. For them, it's all about the money. Deceptive language and statements made by their personnel cost us a lot of needless expense. The old Latin phrase "Caveat Emptor" (buyer beware) is more true than ever when dealing with these people! Find someone else to do business with before stepping on this landmine!
Pros
The integration of developing moving estimates was fairly good. Their modeling is decent. Customer service and training are useful for the most part.
Cons
Their software developers, managers and owners promised to adapt the software to our needs with certain modifications that would be beneficial to us and the industry practices that we follow. However, they are very much regimented to their view of how to do things in our industry and failed in their ability to adapt the product to fit our needs. Furthermore, they commandeer your business leads as a part of the "program." Not a good idea.
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product with really great people standing behind their product!
Reviewed on 2018/02/02
Pros
I have been in the moving industry for nearly 15 years and have used multiple programs, softwares, and methods for estimating and booking. When we transitioned to Move it Pro, we immediately became more efficient at estimating and organization. With MiP being web-based, it has allowed us to go paperless and manage invoices and clients from the field or the office. Emails, customer changes, invoices and receipts for our clients are now seamless. The dedicated customer service at MiP is top notch. They get back to you quickly and keep you posted on updates and changes.
Cons
There is a lot more that could be possible on the operations, but this is a developing product that I am sure sill ger there.
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Customer Service/Great Product
Reviewed on 2019/04/23
Pros
Move it Pro Software has helped us tremendously in growing our small moving company. The best part for us has been going from doing everything on paper to now having a calendar that we can all look at daily to see what is ahead, being able to bill customers, accept payments and send communications to our customers all from one place. Customer service has been exceptional. Honestly, I have never experienced such great customer service as that which we have received from Move it Pro!
Cons
We haven't really found anything about the software that we do not like. There are a few features that I hope they will add in the future, however.
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review of MoveItPro
Reviewed on 2019/04/18
Over all, To me, this is wxactly what i needed. It filled in the gaps for my company, and allowed...
Over all, To me, this is wxactly what i needed. It filled in the gaps for my company, and allowed us to move up the ranks and not be just another local mover. It also gives us a more professional face to our customers. The software also makes the experience with our company much easier!!!
Pros
This is an easy question to answer. Im going to SCREAM customer service! I know these people by name and am able to get a hold of them 24/7 within 5 minutes. And any time i have even the smallest issue, they dont just tell me how to fix it, they do it for me, then teach me how they did it.
Cons
I am very curious if anyone has ever had a valid complaint to be honest. If i absolutely had to pick something to complain about (because that is what people do) I would say i think it is absolutely absurd that I no longer have the ability to tell my wife i work 18 hours in the office anymore. Because its saved me numerous hours by integrating with quickbooks and just being a very efficient tool. I had to watch chick movies the other night! Im not happy about that.
- Industry: Package/Freight Delivery
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Move it pro user
Reviewed on 2020/10/14
Excellent
Excellent
Pros
Very user friendly. Communication with help center is beyond Phenomenal.
Cons
When any editing is needed to a booked move it unbooks the move and you have to rebook the move. It’s really the only thing that I dislike about the software.
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Exceptional Customer Support!
Reviewed on 2020/09/18
Pros
Every time I have had a question Move It Pro reps like [SENSITIVE CONTENT HIDDEN]
have been there to guide me and hold my hand all the way through. Everyone is always positive and they truly have a great ethos at their company. I always feel comfortable and encouraged by their ongoing support. MIP is a huge benefit to our company.
Cons
The inventory page is not always equipped with specific pieces of furniture that some of our customers have.
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
MOVE IT PRO SOFTWARE IS SIMPLY THE BEST
Reviewed on 2019/04/16
Very happy with how this cloud based software has helped our company (Green Apple Moving) step our...
Very happy with how this cloud based software has helped our company (Green Apple Moving) step our game up and usher us into the next digital era. We are nestled deep in the Rocky Mountains which offers its own set of challenges and I am so grateful to be on the Move It Pro team.
Pros
The "round the clock" customer support is unreal and so helpful. I work 8 days a week and holidays too and someone is always there to help me out. Live messaging almost all of the time. I wouldn't want to tackle my job with anything less than what this cloud based software has to offer. If you're wondering weather or not to jump on this wagon..... DO IT!!!
Cons
I can't edit the quotes I make with out completely removing it from the schedule and rescheduling it. I would like to be able to print more invoice notes on the paper BOL.
There are not enough Elizabeths! Clone that woman please!
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Moving Software!
Reviewed on 2017/04/12
I use this software every day and absolutely love it! It does everything quickly, easily, and...
I use this software every day and absolutely love it! It does everything quickly, easily, and efficiently. Definitely the best moving software for growing your business faster and giving your staff the ability to get everything done within ONE system. HIGHLY RECOMMEND.
Pros
ease of use and efficiency!
Cons
nothing!
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Moveitpro makes us look good
Reviewed on 2020/10/05
Fantastic experience, the software makes us look good to the customers and stand out from the...
Fantastic experience, the software makes us look good to the customers and stand out from the competition
Pros
Funcionality IS GREAT AND SUPPORT TEAM IS FANTASTIC, REALLY ENJOED OUR TRAINING SESSIONS. MOVEITPRO TRAINED MY ENTIRE SALES AND ADMIN STAFF
Cons
SOME OF THE FEATURES WERE UNDER DEVELOPMENT STAGES WHEN WE GOT THE SOFTWARE, IT MEETS ALL OUR NEEDS NOW
- Industry: Warehousing
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Moving Software made easy
Reviewed on 2019/04/22
The managers use the quoting tool every day and make sure that our customers receive the most...
The managers use the quoting tool every day and make sure that our customers receive the most accurate quote possible.
Pros
Software is intuitive and pretty straight forward to use.
Cons
I also own a mobile container company and would love to integrate software to use both in one system.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing Platform & Staff
Reviewed on 2020/09/18
We've recently decided to switch our clients over to Move it Pro and its been an exciting and easy...
We've recently decided to switch our clients over to Move it Pro and its been an exciting and easy process thanks to [SENSITIVE CONTENT HIDDEN]! She has onboarded and been so amazing with helping us integrate the software to our business. She has been an amazing specialist and appreciate her efforts!
Pros
Very easy to use and has maximized the streamlines process in our office!
Cons
Cubic Feet Tariff to be intergrated please!
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
[SENSITIVE CONTENT HIDDEN] Rocks!
Reviewed on 2021/01/08
So far it’s better than what we’ve been using.
So far it’s better than what we’ve been using.
Pros
The support we receive as we implement this software in our systems is lead by [SENSITIVE CONTENT HIDDEN] and she has done a tremendous job helping us get this efficiently operational. As well as [SENSITIVE CONTENT HIDDEN] training, each time I am using the software and I have a question the help desk is an awesome resource.
Cons
It isn’t as intuitive as I would like, but it’s early. In our implementation process.
- Industry: Import & Export
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Thank You Move it Pro!
Reviewed on 2020/12/08
Pros
We love Move It Pro! it makes running any moving company a breeze! The staff at Move it Pro are incredible to work with! [SENSITIVE CONTENT HIDDEN] made the transition so smooth and was really there for us every step of the way! There was no pressure to rush through training and she answered all my questions thoroughly! We are so excited to be working with such amazing people!
Cons
Nothing. everything is great!
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Great customer service, and the ease of use for this software is great.
Reviewed on 2018/02/26
Pros
The customer service and training is great. Kayla helped me from start to finish on my training and they are constantly updating their software.
Cons
There are a few small things about the software that could be changed, but not enough to actually consider them cons.
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review
Reviewed on 2021/01/04
MoveitPro software have made my business run more efficient. [SENSITIVE CONTENT HIDDEN] is...
MoveitPro software have made my business run more efficient. [SENSITIVE CONTENT HIDDEN] is fantastic ! she is quick to respond back to emails and has great communication skills making the software training sessions easy to learn.I would highly recommend Moveit Pro software .
Pros
Software allows my staff to see the upcoming schedule.
Cons
Still new to the software, learning how to use the software from my phone is an challenge.
- Industry: Furniture
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Mi-Mover Moving and Storage
Reviewed on 2018/11/16
Major benefit to estimating jobs and letting us learn as well what to expect when doing these moves...
Major benefit to estimating jobs and letting us learn as well what to expect when doing these moves and giving the customer an accurate cost of the move, so there are no surprises with pricing at the end of the move.
Pros
The software gives you a very close estimate of time, square footage, labor hours all to accommodate the Moving company in estimating as accurately as possible for the customer.
Cons
Not really anything that I would have to say I don't like about the software, Moveitpro is still adding more and more options as time goes on so all the items you would want to add they are already on top of it!
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Moving Software
Reviewed on 2020/03/18
As stated, Moveitpro software is easy navigate and use. I love it.
As stated, Moveitpro software is easy navigate and use. I love it.
Pros
Easy and simple to navigate.
Cons
None. And I have used the competition's software.
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best thing for Movers since the Hand truck
Reviewed on 2016/08/26
The customer service that they deliver is phenomenal. Truly a value for the monthly fee. It has...
The customer service that they deliver is phenomenal. Truly a value for the monthly fee. It has made estimating moved a lot easier.
Pros
Ease of use. Tech support and the live chat
Cons
The speed
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Bait and Switch
Reviewed on 2019/06/15
Frustrating! The training staff was unprepared to instruct how to use the system and it was up to...
Frustrating! The training staff was unprepared to instruct how to use the system and it was up to me to figure it out thru their chat portal. When it do not work for my moving business they charged my credit card without authorization $5200. The sales rep said you can cancel at anytime if the program didn't work for you aka " The Bait" . The "Switch" happens when you do cancel. You see you can cancel but then they charge you up front for the whole. I was only a part of the program for 2 weeks and they did this. I was not even set up all the way yet. Bad Business Practice VERY NEGATIVE EXPERIECE. BUYER BEWARE they will try to screw you with this clause in their contract and then they just don't care.
Pros
I thought it would offer going paperless. It did not
Cons
Very complicated and it was not fully developed
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Platform, Promising Future
Reviewed on 2017/03/27
The team at Moveit Pro is amazing. They are very responsive when it comes to answering our...
The team at Moveit Pro is amazing. They are very responsive when it comes to answering our questions or fixing bugs. We look forward to working with them as they continue to add useful features that make running our business even easier.
Pros
It is easy to use and, for the most part, very intuitive. The team is always looking for ways to make it better, too.
Cons
The system doesn't yet support automatic pricing for the various types of moves we offer.