Workamajig

3.7 (323)
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Project & workflow management for the creative industry

Overall rating

3.7 /5
(323)
Value for Money
3.7/5
Features
3.8/5
Ease of Use
3.3/5
Customer Support
3.9/5

63%
recommended this app
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323 Reviews

Rachel
Rachel
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

14+ years using WMJ

Reviewed on 2018/10/29

From dealing with customer service to upgrades to the software over the years the overall experience...

From dealing with customer service to upgrades to the software over the years the overall experience has been exceptional. I work on the Finance side but whats wonderful that it doesn't matter which piece of the software you go in to, the layout and functionalities throughout are consistent. In a small office under 20 sometimes people only touch parts of the software or their roles cross, the customization that WMJ offers to be able to handle the crossover in security and viewing ability makes this feasible.

Being able to leverage the ability to look at financials by client/campaign/project and then report on efficiency and profitability is important to our management​ team.

Pros

The ability to integrate our CRM, time tracking, project management​, and accounting to leverage the ability to look at our leading and lagging KPIs to be profitable.

Cons

The variety of offering the software can do is massive. Deciding in our office whats a priority to run as efficiently as possible can be challenging. For example, there is WIP in the software but because of our size its the right fit for us.

Response from Workamajig

Hi Rachel,

Thank you for taking the time to review Workamajig. It's great to hear from someone who's been with us for so long, benefitting from the very features we've spent years developing!

As always, please feel free to reach out to [email protected] with any questions, comments or suggestions.

Regards,
Hannah
Team WMJ [: ]

Shelly
Shelly
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Workamajig from a CFO perspective

Reviewed on 2018/10/30

Pros

The ability to download just about any information into csv file and analyze easily, without modification of formatting, into tables and pivots.

Cons

The slide in and out screens in new platform.

Response from Workamajig

Hi Shelly,

Thank you for sharing your experience with Workamajig! I'm happy to hear that you've gained value from the ability to download any information into csv files.

The sliding screen format is designed to create a breadcrumb path of where you are in screens that may have more details/drill down. You can also easily close them all by simply clicking on the left most panel without having to close each slide out panel individually.

If you'd like to open each screen in a new window, you can simply ctrl+click the screen you'd like to open and it will open in a new window.

Please feel free to reach out with any questions at [email protected].

Regards,
Hannah
Team WMJ [: ]

jen
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

It does the job.

Reviewed on 2023/03/22

It works, the little improvements have helped. I wish would hand non-linear workflows better.

It works, the little improvements have helped. I wish would hand non-linear workflows better.

Pros

I'm familiar with and know how to use it. It can function for most of my needs.

Cons

I honestly preferred the flash version. Seeing utilization and other reporting was a bit easier.

Yeliza
Yeliza
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great for Resource Management but not for Workflow

Reviewed on 2018/08/10

Overall my experience has been great for what I need from the software. The support team is pretty...

Overall my experience has been great for what I need from the software. The support team is pretty quick to response too.

Pros

I love the new Platinum version; it's so intuitive and easy to use. I practically live in Workamajig - it's where I do all of my scoping, resource management, timesheets and insertion orders for various mediums.

Cons

I don't like their workflow option. It's confusing and compared to other softwares, it's old school and clunky.

Response from Workamajig

Hi Yeliza,

Thank you for taking the time to share your experience. We are glad to hear you love the new Platinum interface and find it easy to use. Please let us know if we can be of any service with questions at [email protected].

Best regards,

Tim
Tim
Overall rating
  • Industry: Market Research
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Do you even Workamajig?

Reviewed on 2018/11/02

Overall the Experience has been excellent

Overall the Experience has been excellent

Pros

What I like most is the ease of use and how intuitive it is. From day 1 our company adapted quickly to the use. I still think we are not using the program to its full potential. The email notification & diary function is a awesome time saver.

Cons

So far nothing has really come off as least likeable.

Response from Workamajig

Hi Tim,

Thank you for sharing your experience with Workamajig. It's great to hear that you've gained value and saved time by using our product.

If you have any questions or would like to review your use of the program, please feel free to reach out to [email protected] - we're here to help!

Regards,
Hannah
Team WMJ [: ]

Chris
Overall rating
  • Industry: Luxury Goods & Jewelry
  • Company size: 501–1,000 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Workamajig not worth it

Reviewed on 2022/12/21

Not great. We ended up requesting a refund after months of testing and never being able to get it...

Not great. We ended up requesting a refund after months of testing and never being able to get it to run the way we needed it to run for or processes. Support didnt seem to understand our inhouse Marketing design and review process.

Pros

In our initial meeting with their representatives its seemed this program would work well to replace our outdated project management software

Cons

Nothing worked as it was described to work in initial meetings and support was very little help. I felt as though we were beta testing this program for them and pointing out all of the bugs, for which they had no solutions. Sharing reviews of Marketing materials, receiving comments back and keeping the project flowing became impossible with projects falling into oblivion and not showing up in anyone's queue, depending on what was clicked where or who clicked it when. This ultimately drove us to look for another program.

Alternatives Considered

RoboHead and monday.com

Reasons for Choosing Workamajig

Our inhouse copy of Workgroups was outdated and would not function on our new Macbooks

Switched From

Workgroups DaVinci

Reasons for Switching to Workamajig

price and functionality (we thought)
Ryan
Ryan
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 3.0 /10

Worka-meh-jig

Reviewed on 2018/08/10

I try to use it as little as possible. From an interface that makes me pray that future generations...

I try to use it as little as possible. From an interface that makes me pray that future generations never see it, for fear of embarrassment, to a completely average list of features, most of which are completely useless to me, I find workamajig is best and perhaps only suited as a time entry and billing platform. Strip it of all the bloated nonsense and I think you have a much better product.

Pros

Budget tracking. Time management. That it can serve as a single source for the entire length of a project, making it easy to track progress over time and locating assets from as far back as the beginning.

Cons

The clunky interface. The difficulty of navigation. That anyone can look at any diary post, regardless of whether they are on the job or not. That you can't download all attachments at once. That it still runs in Flash despite Flash being the industry standard from 10 years ago.

Response from Workamajig

Hi Ryan,

Thank you for taking the time to share your feedback. Workamajig has released our Platinum interface, which is HTML5 based and we have resources available for our Platinum users including new walk-throughs to help navigate the interface as well as Platinum tips listed in this link: http://help.workamajig.com/platinum-tips.

Our training team is also happy to aide our clients in the transition from Flash to Platinum with complimentary training on the new interface.

Our team is waiting to assist at [email protected].

Best regards,
Megan
Team WMJ

Maddie
Maddie
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

Does what it needs to

Reviewed on 2022/01/28

Simple and easy to use. As someone who uses the platform to track time and expense things, it gets...

Simple and easy to use. As someone who uses the platform to track time and expense things, it gets the job done.

Pros

It's straightforward and does what needs to be done.

Cons

The design is kind of bland and sometimes you have to go back to go forward.

Response from Workamajig

Hey Maddie,

We love getting feedback from our customers, so thanks for taking the time to share your experience.

Our goal is to get the job done quickly and efficiently, and we're glad we are on the mark!

-Reuben from Workamajig [: ]

James
James
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Not great but not the worst either...

Reviewed on 2019/04/02

We use Workamajig where I work for project management. Now, I'm not a project manager, and I just...

We use Workamajig where I work for project management. Now, I'm not a project manager, and I just use Workamajig to basically enter my time and expenses, and for whatever reason, these simple tasks just seem like a monumentally complex task in Workamajig. Luckily, our project managers are able to take the time to help me figure out exactly what I'm doing, because to me, it's an incredibly confusing system. I will say it's not the worst thing I've ever had to use as an employee. But for a very small team, it just seems like so much overkill to me.

Pros

Accessible on most any device. A lot of features.

Cons

Incredibly confusing to get acclimated to. The UI can be quite confusing.

Response from Workamajig

Hi James,

Thank you for taking the time to review our product.

We'd love to do what we can to improve your experience.
If you have any questions, or if you feel there are specific areas of timekeeping that can be simplified, please let us know at [email protected].

We're here to help!

Regards,
Hannah
Team WMJ [: ]

Ginger
Ginger
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Still new, but so far so good.

Reviewed on 2019/05/23

It works great for what we use it for now, I've never worked with customer service yet or had an...

It works great for what we use it for now, I've never worked with customer service yet or had an opportunity to explore the full features, but for hours tracking, project management and budget, it works well and does all we need!

Pros

Workamajig is quickly being spread across our entire company to be used for budget tracking. project management, and to do lists. The budget tracking and project management is the easiest portion we use right now. It's easy to start a timer on a task, track my team's hours and ensure they are putting the proper work into our projects.

Cons

It's a little clunky, the interface is big and complicated. A lot of buttons and access points that makes the whole tool seem overwhelming.

Sarah
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Solid Project Management Tool to Connect the Dots

Reviewed on 2023/03/02

Pros

Our organization uses jig for critical functions of the business - from forecasting, project planning and time reporting to billing and invoicing. What is nice about jig compared to other systems I've used in the past is the connectivity of tracking so you can see the exact amount of hours spent per team member vs. your initial projection, and pull that through to invoicing in a seamless way. The reporting capabilities are great, too.

Cons

With almost any software, there can be some glitchiness and brief periods of outages. The IU is not the prettiest either, but once you get to know your way around it does what it needs to do.

jymi
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy to use and a welcome solution

Reviewed on 2023/03/01

We recently looked at changing software but none of the options we looked at could compare.

We recently looked at changing software but none of the options we looked at could compare.

Pros

Very user friendly. Customer service is very responsive.

Cons

There have been a few glitches but customer service has really worked to correct these issues.

Mauricio
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 4.0 /10

Not user friendly

Reviewed on 2023/03/06

An employee in a creative role. Time tracking is most of all I do in there.

An employee in a creative role. Time tracking is most of all I do in there.

Pros

The name is good. Other than that I don't know what else to choose as a positive.

Cons

I think for me it's the execution in design and the overall experience. I don't feel like entering my time is a seem less process from day to day. There are seemingly useful features hidden in odd places. I firmly believe that a project management system should be all inclusive so that teams don't feel the need to go outside of the app to create better documentation, better communication, better task tracking. An easier modular system would be great.

Kelsy
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Kelsys review

Reviewed on 2023/03/01

Decent

Decent

Pros

Easy time tracking for my client projects

Cons

Tedious Budget tracking for expenses, would like an easier way to code them

Josh
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Media Planning

Reviewed on 2022/02/02

Overall, I find that the software is very easy to use. I use WMJ every day for several different...

Overall, I find that the software is very easy to use. I use WMJ every day for several different parts of my job and have had no major issues that I can speak to. When things need to be tweaked or adjusted, I am able to get the proper support to make any adjustments that I need to.

Pros

I was a little slow to adjust from WMJ classic to Platinum, but the transition went great. Platinum is much easier to navigate through and from a Insertion/Broadcast order creation perspective, I have found that that things are laid out more clearly. From my perspective, it is much easier to use than previous versions. I also like the ability to copy line items for easy editing when creating orders and being able to create an order in the system.

Cons

When creating a broadcast/insertion order with several lines, the software can get a little bogged down. With lots of information being uploaded at once I can understand why, but sometimes things lag a bit. I also find that it's difficult to make revisions to orders. I understand that once orders are approved that things get locked in for billing purposes, but it can be tedious to make edits if adjustments need to be made.

Response from Workamajig

Hi Josh,
Thanks so much for leaving such a nice review!
We're glad to hear that you're enjoying Workamajig.

-Reuben from Workamajig [: ]

Verified Reviewer
Overall rating
  • Industry: Textiles
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Extremely clunky

Reviewed on 2018/12/06

If you are looking for a project management tool I would strongly recommend looking elsewhere!

If you are looking for a project management tool I would strongly recommend looking elsewhere!

Pros

Workamajig has all of the core features you'd want in any project management tool. The implementation of those features on the other hand....

Cons

The user interface is downright terrible. It is clunky, it doesn't refresh when it is supposed to and the load times are extremely laggy. The software is also extremely buggy. I have had many instances where I have definitely entered data only to go back and find that what I entered was missing. It's hard to do anything with confidence when there are this many bugs!

Response from Workamajig

Hi there,

Thank you for your candid review of our product, as it helps us to continue to improv.

Have you had an opportunity to check out the all new Workamajig Platinum Interface?
We've completely rebuilt the product to be more responsive, intuitive and easier to navigate.
There's no added costs for platinum and you can check it out at any time by simply adding /platinum to the end of your login url.
We've also set up walk-throughs to help you navigate the new interface and can offer free training on the new apps.

Please feel free to reach out with any questions at [email protected] - we're here to help!

Regards,
Hannah
Team WMJ [: ]

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Pretty good and a definite improvement over the old system

Reviewed on 2018/10/26

Pros

We previously had separate systems for project management, timers for time sheets, time sheet entry, and tracking sales and prospects. With Workamajig it lets us do everything in one place. No more having 4 or 5 different websites or applications open at once.

Cons

The flash version constantly freezes for me. This generally wouldn't be a problem as they're moving away from the flash version anyways, but there are issues with the new Platinum version. Meetings are moving around or disappearing without a user making those decisions. When stopping a timer it will occasionally record that you've been working for negative time or just 0 out.

Response from Workamajig

Thank you for sharing your feedback. We are glad to hear WMJ has provided an integrated solution for your team. We would like to make your experience better by investigating the issues you are having with the calendar and timer. Our support team is waiting to help at [email protected].

Best regards,
Megan Ivan
Team WMJ

Allison
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

As a Workamajig Admin I am extremely impressed with it's ability to help manage projects.

Reviewed on 2018/01/11

Workamajig is a fantastic solution for a Marketing Project Management tool. It allows the Project...

Workamajig is a fantastic solution for a Marketing Project Management tool. It allows the Project Manager and subsequent teams to manage projects with ease while also interacting with billing, time tracking, and overall profitability analysis.

Pros

I love Workamajig's User Interface. After using various Project Management softwares in my day, Workamajig Platinum User Interface is easy to navigate and has an extremely successful adaptation for users. I also love the ability to customize workflows, add in additional deliverables based on the approval cycle, and communicate with other team members within the system.

Cons

While building out the workflows within Workamajig we had quite a few 'workamarounds' that we had to come up with in order for the system to meet our needs. An example is: I wanted an email to fire when a task was assigned, which was possible on all tasks, but the first one. One of our workamarounds for that was to have the first task be assigned to the PM and was titled "Close this Task" so that the next task would fire an email to the appropriate team member. That's just an example of some of the workamarounds we had to come up with. The Deliverables were also very difficult for us to monitor the status of.

Response from Workamajig

Hi Allison,

Thank you for taking the time to share your experience and feedback as it will help us continue to improve our user experience. Please let us know if we can be of any assistance at [email protected].

Best regards,
Megan
Team WMJ

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Effective, sometimes.

Reviewed on 2018/10/26

Pros

Great for managing time with shorter projects or orknxedre that won’t span more than a couple days. The platinum update was a great improvement upon the old system with some great features for working on smaller projects.

Cons

The aren’t always helpful and somethings
Disrupt work on a creative side because there is no lead time or announcement of when and what the updates will be. Granted that might be given to others and not relayed down to our team and that is an internal issue

Response from Workamajig

Hi there,

Thank you for sharing your experience with our product, the parts that work well and the ones you feel we can improve on.

Workamajig is designed to support long and short projects, and we'd be happy to review your use of the program to ensure you are maximizing your ROI.

Additionally, you can subscribe to receive release notes regarding software updates. In Platinum, click your avatar and click 'edit default settings' and check off 'Receive System Messages'.

Please feel free to reach out with any questions at [email protected] - we're here to help!

Regards,
Hannah
Team WMJ [: ]

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

My Review

Reviewed on 2018/10/26

If I didn't have to use it at work, then I would never otherwise use it. The extreme lack of design...

If I didn't have to use it at work, then I would never otherwise use it. The extreme lack of design seriously hampers the software.

Pros

Being able to update my timesheet from anywhere

Cons

Being in flash, the awkwardness of the windows, and the extreme lack of design make it a very clunky program to use.

Response from Workamajig

Hi there,

Thank you for your feedback. I'd like to improve your experience with our product.

Have you had an opportunity to check out the all new Workamajig Platinum Interface?
We've completely rebuilt the product to be more responsive, intuitive and easier to navigate and have already rolled this out for most users.
There's no added costs for platinum and you can check it out at any time by simply adding /platinum to the end of your login url.
We've also set up walk-throughs to help you navigate the new interface and can offer free training on the new apps.

Please feel free to reach out with any questions at [email protected].

Regards,
Hannah
Team WMJ [: ]

Verified Reviewer
Overall rating
  • Industry: Retail
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Workamajig is an excellent project management tool plus more!

Reviewed on 2018/10/26

I can't get into specifics on how our company uses Workamajig due to confidentiality reasons, but I...

I can't get into specifics on how our company uses Workamajig due to confidentiality reasons, but I will say the Workamajig team whether it is the leadership, support or engineering team is definitely a Class A organization. They put forth the time and effort to support their customers which is priceless in todays environment!

Pros

What I like most about this software is the ease of use for the admin functionality. When the business comes for updates, its easy to come up with a solve and address their business needs.

We have expanded Workamajig use in so many facets of the business. Due to this and the automation that can be set up with other applications we are taking efficiency to the next level.

Cons

Teaching the business was a little bit of a struggle since there are so many ways to get to what they are looking for. Although listing this as a con, it can be taken as a positive also. People think and operate in different ways! URL's can also be supplied and set as a bookmark to help users out.

Response from Workamajig

Hi there,

Thank you for taking the time to review our product.
I'm so happy to hear that you're team is gaining value from Workamajig!

If there's anything we can do to make your experience ever better, please feel free to reach out to [email protected] :)

Regards,
Hannah
Team WMJ [: ]

Brandon
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

I've used it across two different agencies for the past 8 years

Reviewed on 2018/01/09

Pros

When setup properly on the front end it can do a great job exporting status reports for our team, which is a task that would mean someone manually updating a spreadsheet if we didn't have workamajig.

Cons

It's project management input functions (diaries) are too linear. Wkmjg works great for simple jobs like print ads and radio scripts but when it comes to projects with a lot of parrallel tasks, moving at the same time, it doesn't compare to products like Basecamp. For instance, I could never use wkmjg to build a website (or any complex digital pieces) where I need to set deadlines for multiple disciplines and keep their resources and conversation separate from one another. For example, my designer shouldn't have to wade through a ton of diary posts between the QA team to find my last post to him. I also think the accounting side of wkmjg is something that was designed a long time ago and has just been gradually tacked on and added to and it's in need of a audit and complete redesign to make it more user firendly for both agency accountants and the project managers reviewing billing worksheets on the other end.

Response from Workamajig

Hi Brandon,

Thank you for taking the time to provide your feedback as it helps us improve our product and user experience. Our team is happy to review issues and help streamline processes at [email protected].

Best regards,
Megan
Team WMJ

Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Easily Manage Multiple Projects

Reviewed on 2018/08/27

Project management has been the greatest benefit of using Workamajig,

Project management has been the greatest benefit of using Workamajig,

Pros

The ability to easily see tasks across multiple projects and when they are due.

Cons

Took a long time to really understand how to use the software effectively.

Response from Workamajig

Hi there,

Thank you for your feedback! I¿m so happy to hear you¿ve gained value from our product.

Workamajig is designed to be an enterprise solution for creative firms taking the place of all other systems; Project Management, Time Tracking/Resource Management, CRM, Accounting, etc. To ensure information flows correctly between the different modules, detailed set-up and implementation is imperative. We understand this can be time consuming in the beginning, but is meant to streamline processes moving forward.

As always, we¿d love to hear from you with any questions or comments. Please feel free to reach out to [email protected].

Best,
Hannah
Team Workamajig [: ]

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Robust Tools for Everyday Use.

Reviewed on 2018/11/02

My overall experience has been good. It's the timekeeping system my company uses and I came into...

My overall experience has been good. It's the timekeeping system my company uses and I came into without too much direction on how to use it, etc. Probably the most difficult thing initially was that only a portion of employees were using the latest update (premium) and the rest of the staff were using a legacy version. In particular, what was once called "diary" is now called "conversations." We still to this day use "diary" as the name of it, where we find discussions and files about specific jobs. In the beginning for me, I thought I was missing something with the site or wasn't granted access yet. Obviously, I realized early on the problem and have been good ever since.

Pros

Workamajig is a great way to keep time and make notes accordingly. A variety of tools and ways to document and keep track of what you are doing every day, whatever the project.

Cons

Sometimes writing up a PO, all the information does not come through when saved or printed out.

Response from Workamajig

Thank you for sharing this with us. We're glad to hear you're enjoying our product and we'd like to make your experience better by investigating the issue you mentioned regarding PO's. Our support team is waiting to help at [email protected].

Best regards,
Megan
Team WMJ

Terri
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Workamajig

Reviewed on 2018/10/26

Overall, my experience with Workamajig has been great. If there is something that I feel would...

Overall, my experience with Workamajig has been great. If there is something that I feel would make my life easier, they send it to the engineers who review, and add to the next update. If I have special reports that I need, but cannot figure out on my own, they create them for me. They have helped walk me step by step through the process from day one, and have made many updates and improvements to the software along the way that has been beneficial.

Pros

Workamajig is easy to set up, easy to use, and easy to train new employees. You can jump in using everything or ease in using different applications. The training staff is great at answering questions, and they are very helpful in getting set up, and walking you through various changes as your business changes and grows.

Cons

We chose to use our own server, instead of being on the Workamajig server. I would recommend that you be on the Workamajig server, as they make certain that updates are completed in a timely manner, and in the long run will make your life easier. This is not really something that I dislike about the software, but a recommendation that I would make to someone thinking about purchasing.

Response from Workamajig

Hi Terri,

Thank you for taking the time to review our product. I'm happy to hear that your team is gaining value from Workamajig and that you found it easy to set up!

As always, our team is here to help at [email protected].

Regards,
Hannah
Team WMJ [: ]