Avantio Reviews
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174 Reviews
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Key-resource for boosting results. Property managing made simple.
Reviewed on 2017/03/24
On structuring our business plan, which targeted to a very fast growth, getting a management system...
On structuring our business plan, which targeted to a very fast growth, getting a management system made specificaly for agencies that managed 3rd party properties was essential for us.
The possibility of some taylor-made Avantio even more suitable, as well as its great technical solution to the integration of several sales channels, including all of the big4.
Another critical issue that we detected in our research and confirmed in the years using Avantio is the clear Road Map that they have, constantly improving the product, both technically and with new features, always being available to listen to the customers needs.
It is a very easy to use software, for whom ever in our company, both at the office or on-the-go. Any doubts can quite easily be clarified by the support team, either by email or by chat.
It is a good investment.
Pros
Easy of use. Channel manager integration. Calendar management.
Cons
Accounting features not totally customized for Portugal. Some features not yet ready for Portugal (eg, border police statements,...). Insuficient differentiation of user-access with different profiles.
Response from Avantio
Hello Bruno,
Thank you for leaving us feedback on the Avantio vacation rental management software and services.
Since your review, we're pleased to have this accounting integration in our RoadMap and available in the coming months!
We're very focused on developing the software to ensure that it meets your needs both now and in the future and we're very pleased that you're happy with how it works now.
We have recently grown our Support area, and so we're happy to hear that you are pleased with the service they provide.
If you need anything, please don't hesitate to contact us,
Kind regards, The Avantio Team.
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best option for short rental management
Reviewed on 2023/02/25
Game changer, motivation for the whole team and focus on the business
Game changer, motivation for the whole team and focus on the business
Pros
Comprehensiveness, reliability and excellent customer support. Ease of synchronization with revenue management tools
Cons
Weak responsiveness for mobile, technology still in the process of updating
Response from Avantio
Hi Nuno,
Thank you for this great 5 star review. We appreciate it. It makes us feel motivated to continue evolving and providing you with a great service.
We are woking on new developments including responsiveness for mobile, thus we trust you will be able to see a positive impact on this.
We are proud to be your technological partner and support you in this journey!
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
It needs urgently technological improvement
Reviewed on 2023/02/21
Pros
Integration with other apps its a strong asset, but needs to improve two ways integration.
Cons
Technology is not reliable. Now and then there's a mayor feature that stops working, which makes our company lose money and provide a poor guest experience.
Alternatives Considered
Guesty For HostsReasons for Switching to Avantio
PriceResponse from Avantio
Hi Gustavo,
Thank you for your feedback. We continuously strive to make sure our product work excellent with solid 2 way API and with no disruption.
Whenever you need our support please do not hesitate to contact us, we are constantly in reach. We would love to hear more in detail how we could support your business better.
We wish you continued success, always! We are very glad to support your business and be part of your success.
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Really saves a lot of work in daily business of Apartment Rentals. Overall a great software!
Reviewed on 2017/06/22
No more double-bookings. easy to manage 23 properties. would not like to miss it!
No more double-bookings. easy to manage 23 properties. would not like to miss it!
Pros
What makes the big difference to other CMs: the customer support is really outstanding. Try Avantio and you know what I'm talking about. Absolutely fantastic! The best after sale I experienced. Also the offers for booking portal partners for the CM (Channel Management) are definitely better than the most other CM Systems on the market. There are so many features that you may never heard of, but are useful for us and our guests and therefore bookings have increased. Excellent Price-performance ratio.
Cons
Sometimes languages are mixed and you may find English-Spanish or German-Spanish in one sentence.
Some booking portals have problems with connecting the right features, but this is rather a individual problem of the portals themselves. See my Pros and you can imagine that the support team also works on this!
Response from Avantio
Dear Peter, thank you for taking the time to leave us a review! I've taken a note of your comments regarding the language and will speak to our German team to investigate this.
We're very pleased to hear that you're benefiting from our integrated channel manager, and we've got some new Preferred Partners joining the Channel Manager soon so I recommend you watch out for our newsletters and read our blog for news!
Always here if you need us, kind regards, the Avantio team
- Industry: Leisure, Travel & Tourism
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great experience. And great job from Avantio
Reviewed on 2019/10/23
What I like most about this software is that it adapts perfectly to the needs of our company...
What I like most about this software is that it adapts perfectly to the needs of our company Livingtarifa. In addition, they are continuously improving, which adds a plus to the quality of the software, let's say you feel "protected" by them.
In the area of tourist rentals everything has changed, especially with the introduction in the market of small businesses like ours. Avantio has taken all this into consideration covering all needs both at the level of apartment rental management and with large operators such as Booking or Airbnb.
Pros
It is an intuitive software from the first moment.
It is very easy to configure templates that automate processes with reservations.
The interaction of the web with the reservation system is exceptionally good.
The interaction of the channel mannager with other tour operators is very successful.
Cons
The price is the biggest obstacle. But not only Avantio, we made several comparisons with different companies and all have similar prices. I understand that this type of software requires a great team behind and that costs money.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Intuitive, easy to use and very effective
Reviewed on 2017/07/07
Pros
It's been almost 2,5 years since we are using Avantio and it simplified a lot our daily property management. The simplicity of use and the range of services Avantio offers for your business development is essential for the growth of the business. The company expanded significantly during the last years and the reason we never changed Avantio to any other software was it's ability to adapt to our needs and offer effective and fast solutions. In a blink of an eye you can change and edit pictures and descriptions of properties as in your web as on the other channels, group them and constantly follow their occupancy in a selected period of time.
Cons
Nothing, as before till today Avantio adapts perfectly to all our needs and we hope to continue this collaboration in the future.
Response from Avantio
Good morning Clara,
Thank you for taking the time to review Avantio Software.
We work very hard to provide the best service, and we are very happy to hear that you are pleased with our work.
Please do not hesitate to contact us if you need anything.
Kind regards, the Avantio team.
- Industry: Leisure, Travel & Tourism
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Really good software and professional team
Reviewed on 2017/07/24
Avantio team have helped us to grow our business. Its global solution allows us to easily manage...
Avantio team have helped us to grow our business. Its global solution allows us to easily manage around 165 properties, which has increased our direct reservations.
Pros
We have been using Avantio software since 2015, and the experience has been very positive . Avantio team have helped us to grow our business. Its global solution allows us to easily manage around 165 properties, which has increased our direct reservations. On the other hand, the team of people who work at Avantio is exceptional, they are very professional, proactive and they are always in the moment that you need them. Thank you Avantio team .
Cons
Nothing, till today Avantio adapts perfectly to all our needs . We would like to continue working for a long time .
Response from Avantio
Thanks for leaving a review for Avantio Natalia.
We are all very happy to hear how working together with Avantio has helped grow your business! Our team of technicians is dedicated to making improvements to help you run your business and increase your bookings and our team is always here to support you!
A big thanks, from all the team at Avantio!
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent solution for property managers
Reviewed on 2023/10/06
Very positive. Our bookings have increased and we anticipate it will help us grow our business.
Very positive. Our bookings have increased and we anticipate it will help us grow our business.
Pros
We have recently onboarded and have found avantio to be a great ool for our growing business. The staff in onboarding, web development and support have all been excellent.
Cons
The onboarding of channel pro could have been better and more detailed.
Response from Avantio
Dear Nick,
We appreciate receiving your review!
We are glad to help your business. Please feel free to always share your feedback, thoughts, and your achievements with us.
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Avantio- we can only recommend it!
Reviewed on 2023/03/07
Avantio rental software helped us to automate the reservation system, and keep all our correspondenc...
Avantio rental software helped us to automate the reservation system, and keep all our correspondence, and prices in one place.
Pros
The integration process was easy, and Avantio support was very helpful and patient. The software is easy to use, the reservation system works perfectly, and support is quick and efficient.
Cons
Avantio is constantly improving, therefore it is hard to name some cons. We would prefer the owner section to have more features, but this will probably be improved soon.
Response from Avantio
Hi Iris,
Thank you for this 5 star review! We are very glad to see that we can help you in your business automation and operations. We will continue evolving and searching for the best solutions for our clients.
Please feel always welcome to get in touch with us and share your achievements, proposals, and ideas. We are always here to support you and share with you!
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
A professional and reliable partner
Reviewed on 2018/03/23
Pros
We manage multiple villas in Ibiza and have been with Avantio around 2 years.
Overall the experience has been very positive and the tools and service are the best and most complete I have used/seen (and I've used other softwares). Their PMS & Channel Manager work great and have been a real boost for us.
Customer service is excellent and they & my account are extremely responsive.
Cons
Negative: A few parts of the interface could be touched up and improved.
Also Avantio takes a little too long to navigate from one page to another at times.
Response from Avantio
Hi Diana! Thank you for leaving us a review! We are pleased to hear that you are benefiting from using our software and that we have helped to boost your business. We have a committed technical team here working on new developments so that we can continue to improve the tools available to you. Best wishes, The Avantio Team.
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Trusted and reliable Partner
Reviewed on 2021/03/30
My experience is undoubtedly positive, since the beginning I could appreciate the irreplaceable...
My experience is undoubtedly positive, since the beginning I could appreciate the irreplaceable presence of the assistance (Customer Support) which responds promptly to any type of problem with very fast response times. In addition to this, the attitude of all the people working at Avantio is always aimed at "solving the problem" with pragmatism and effectiveness. Therefore, even though there are some small limitations (especially on the Booking Engine side), having such an efficient Customer Support makes Avantio a perfect partner!
Pros
Among the various features present in Avantio, certainly the ease of connection with almost all the online booking portals is the most appreciable. The user interface is very easy to use and allows access to any type of KPI useful for performance evaluation.
Cons
There are a few small aspects that are improvable on the user side, including having the VRMS responsive so that it can be used with mobile devices.
Response from Avantio
Thank you for your review Alessandro. Your feedback is very valuable to us to continue improving the user experience.
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
High professional tool for holiday property management
Reviewed on 2018/11/05
Got really impressed with the new channel manager fast connectivity, and the Harmony working-flow...
Got really impressed with the new channel manager fast connectivity, and the Harmony working-flow tool to speed up communication with guests, customers and to save a lot of our working time.
Pros
The easy of use; even for someone with little experience in tourist market. Did got professional assistance every time we need it. Feel like you have everything under control. Channel manager connect quickly and easily to most OTA on the market. Booking Sync is precise and safe. Probably to most advance software for vacation rental business. Avantio is up to date with all the latest technologies development of the tourist market and this allow us to get the best performances possible for all our holiday offers.
Cons
Nothing to point out. Avantio is a powerful tool for our business.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great software!
Reviewed on 2017/07/03
Pros
We have been working with Avantio for 2 years already and we couldn't be happier.
I will highlight some elements, compared with other systems we used in the past, they understand perfectly the needs of companies like ours, the client service is fantastic (through online chat) and all this time they haven't stopped evolving their software, adding new portals and new tools to be able to optimize and automate daily tasks.
I would especially like to thank, without belittling the rest of the team, the people who worked side by side with us. Thanks to all the Avantio Team, it is a pleasure to grow with you.
Response from Avantio
Dear Jose, Thank you for taking the time to leave a review for Avantio. We're always pleased to see that our hard work is helping you with your business. Best regards, the Avantio team.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Premium Software and client support
Reviewed on 2023/10/04
Highly satisfied and trust this Companh Avantio and a great bussiness partner in managing my...
Highly satisfied and trust this Companh Avantio and a great bussiness partner in managing my bussiness
Pros
full integration and all features worked in Avantio , we are able to run and manage our company through Avantio software
Cons
Liquidation forms presented to property owners could be more simplified and easier to interpretate
Response from Avantio
Dear Carla,
We appreciate your feedback!
We are glad to help your business. Please feel free to always share your thoughts and achievements with us.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Useful tool
Reviewed on 2023/10/05
Helps me in my everyday working
Helps me in my everyday working
Pros
Easy to use, you can process any aspect related to holiday rentals, from the information to send to potential guests to the payment to the owners afterwards easily
Cons
There should be possible to add notes in the bookings without having access to the charges
Response from Avantio
Dear Antonia,
We appreciate your feedback!
We are glad to help your business. Please feel free to always share your thoughts and achievements with us.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Avantio review
Reviewed on 2023/10/05
Pros
Could improve the graphic design to make it mote user friendly. Hard to navigate sometimes between functionalities, hard to find them
Cons
Hard to navigate, could be more user friendly graphically, functions hard to find
Response from Avantio
Dear Ales,
We appreciate receiving your review!
We are glad to help your business. Please feel free to always share your feedback, thoughts, and your achievements with us.
- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Avantio Tap
Reviewed on 2023/10/05
Pros
Interface is really easy to use and very effective
Cons
Sometimes the integration with other partner is not so easy and need specialist collaboration
Response from Avantio
Dear Alessandro,
Thank you for this review.
We are glad to help your business and we will take into account your feedback. Please feel free to always share your thoughts and your achievements with us.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Value for money
Reviewed on 2023/10/05
Pros
Really easy to use. Integrating sistem with different chanels
Cons
Lack Quick assistance. It would be useful to have a contact Like on whatsapp to communicate
Response from Avantio
Dear Eliana,
We appreciate your feedback!
We are glad to help your business. Please feel free to always share your thoughts and achievements with us.
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
The Software we need !
Reviewed on 2023/10/06
Pros
Easy learning, easy managing and a very good team to deal with !
Cons
Accountancy and cleaning tool which don’t d correspond to our needs
Response from Avantio
Dear Lucienne,
Thank you for your review.
We are glad to help your business. Please feel free to always share your feedback, thoughts, and your achievements with us.
- Industry: Real Estate
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
AVANTIO is an excellent software that helps a lot you to save time and money
Reviewed on 2018/10/10
I am a real Avantio fun, they listen to you, perform efficiently and continually upgrade their...
I am a real Avantio fun, they listen to you, perform efficiently and continually upgrade their systems and services. The great support team is always ready to help and give useful suggestions.
I’ve been using AVANTIO for more than 3 years and I still consider it an excellent software
Pros
Multi-level management, very valuable reporting area , attractive/user-friendly templates, Simple channel manager syncs with numbers of portals and many other several functionalities.
Cons
More training meetings to learn all the AVANTIO innovative features and their full potential
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Avantio
Reviewed on 2023/02/28
Pros
Easy to raise a ticket & get the support you need
Cons
It is frustrating how often Avantio has slow moments. It really halts the progress.
Response from Avantio
Dear Emma, Thank you for your honest feedback! I helps us to get to know the weak points and continue improving. The year 2023 is the one to improve the base of the technology that will enable speeding up all the process on the website for our customers.
Please, do not hesitate to contact your Key Account Manager whenever you want to share thoughts and feedback. We wish you a continued success always!
- Industry: Packaging & Containers
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Domus Rental review
Reviewed on 2023/10/05
Pros
Easy and friendly to use and I will suggest to all my collegues
Cons
It doesn’t calcolate the cedolare secca. Italian tax
Response from Avantio
Dear Andrea,
We appreciate your feedback!
We are glad to help your business. Please feel free to always share your thoughts and achievements with us.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
For us, the best software for Vacation Rentals
Reviewed on 2022/03/17
Pros
The channel manager features and the integrated web.
Cons
The usability from mobile devices. The cost of many extra features.
Response from Avantio
Hi gabriel,
Thank you for your feedback. We continuously strive to make sure our product adapts best to each market, we are very glad to provide you with excellent results. We will take into consideration your additional feedback, thank you for sharing it. Please do not hesitate to speak to us and share your thoughts and achievements, we would love to hear you. We wish you continued success always!
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome Property Manager
Reviewed on 2019/11/11
Pros
We have been using Avantio for 2 years . We have found the software to be extremely stable, reliable and it has made a huge difference to our day to day operations. It is easy to use, easy to teach new team members to use and the online support available is responsive and quick to resolve issues.
I don't know where we would be without Avantio :)
Cons
The initial onboarding could be a tiny bit easier - but it is worth taking the time to do it properly to save time in the long run.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fabolous software
Reviewed on 2019/12/11
We are a very small company and overall, this software give us more time to receive our guest's and...
We are a very small company and overall, this software give us more time to receive our guest's and save time whith bureaucracy. Whith Avantio software our back office was much improved and now we can know about our performance just opening the software in a minute.
Avantio software it's an employe that work for us 24/24 whithout any complain. What we can ask more?
Pros
Very user friendly. Whith Avantio software everything is automatic giving us much more time to do what we know better, receive guest's.
Cons
i like everything, but most of all, i have to say that Avantio team are great, giving me all the help that i need when i need.