Sematext Cloud Reviews

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29 Reviews

- Industry: Financial Services
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
"One Stop Solution"
Reviewed on 2023/09/19
We have been using sematext for more than 8 months and we are having a great experience. This tool...
We have been using sematext for more than 8 months and we are having a great experience. This tool has helped us to fully secure our online infrastructure with its various components that are deployed in almost every field.And more over we have seen a growth in our business and this tool is one of the reasons for the same, We look forward for our relationship with sematext in future too.
Pros
Detailed Log MnanagementBusiness Heatth Monitoring by a full monitoring of cloud and online servers.An Exceptional Customer Support team willing to help 24/7Application Performance Monitoring which cheack health of our deployed applications and check the performance bugs igf any and troubleshoot the problem for a better solution.
Cons
The deployment of the tool was bit hectic in the begning but customer support team helped us with a dedicated team for us to completely setup and deploy the tool. Pricing can be lower.
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
One stop solution for infrastructure insights!
Reviewed on 2020/09/24
I used this to manage my infra and this has really helped me a lot to understand the usage pattern...
I used this to manage my infra and this has really helped me a lot to understand the usage pattern of the app and also helps in safely predicting when the load will be high and when it will be low. Finding out memory leaks for JVM has also been very easy when I was trying to get insights about GC and JVM pool.
Pros
- Very detailed reports
- Installing an agent happens in a jiffy
- Very intuitive UI
- Good support from the Sematext team
Cons
- Documentation missing for old agents - Ubuntu < 16
- Agent once crashed - cause is still unknown!
Alternatives Considered
DatadogReasons for Choosing Sematext Cloud
I wanted to get a detailed report of each of the metrics over a time period. Sematext does that. Also for JVM monitoring I couldn't get anything better than this.Switched From
SensuReasons for Switching to Sematext Cloud
JVM monitoring just stole the deal for me. Also, the help from their support team while I was setting it up on my production instances - it was amazing.Response from Sematext Group
Hey Debodirno! Thanks a lot for your detailed feedback. If there's anything else we can help you with, feel free to reach out!
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Worth switching from other logging aggregation
Reviewed on 2020/09/24
Satisfied but need more time to evaluate
Satisfied but need more time to evaluate
Pros
I just switch from ELK. Sematext is a surprise to me. It is so easy to integrate and so easy to use. The web UI is so intuitive and the query syntax is so easy to use even if you are not a technical guy. Compared to ELK, it is a real cloud service, you never need to worry about you lose the logs .
Cons
I haven’t found so far. Only thing is the price is a little bit high for a standup.
Response from Sematext Group
Hey Chao! Thanks a lot for your feedback. If you ever have any questions regarding how to manage your pricing and keep costs optimized, feel free to reach out to our team in the Sematext live chat.
- Industry: Automotive
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
IoT log monitoring made easy
Reviewed on 2020/09/25
We have been monitoring a fleet of IoT devices with Sematext.
Using it we can quickly send data...
We have been monitoring a fleet of IoT devices with Sematext.
Using it we can quickly send data from the devices and analyze it later, making feature development faster and debugging way easier.
Pros
Easy to use and extremely fast to filter log data.
Ready-to-use Java and Android libraries made integration a very fast process.
Main UI is very similar to Kibana, and it also provides the full experience if you need it.
Fast and knowledgeable tech support.
Cons
There are rare instances where the UI becomes unresponsive or slow.
Alternatives Considered
Elastic StackReasons for Switching to Sematext Cloud
We needed a self-managed/cloud solution to focus on our product and Sematext enabled a very fast integration.- Industry: Marketing & Advertising
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Advance and special next generation monitoring tool
Reviewed on 2024/04/05
Pros
Sematext let easily develop interfaces to retrieve logs for test application.The pricing model - the cost per month are exactly predictable. Sematext give us beautiful insights of Infrastructure by fetching logs of remote end point.
Cons
The pricing structure is a little bit costly in my opinion and Needs more integrations with security tools for better optimally use.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Much More Than Log Aggregation
Reviewed on 2020/09/24
Sematext is a proven and reliable offering, without a single outage I can recall in the past 2.5...
Sematext is a proven and reliable offering, without a single outage I can recall in the past 2.5 years. The customer support is amazing and queries are answered without fail within a couple of hours. They are constantly working on the product and increasing their offerings. They offer customers the chance to trial new products and give feedback, which is fantastic.
We use Sematext for:
* Log Aggregation
* Monitoring and Alerting
* Incident Investigation
* Log Retention
* Debugging
I love how we can easily set up alerts on logs and receive Slack or OpsGenie notifications when events occur. I would highly recommend Sematext as a vendor.
Pros
* Super Reliable
* Excellent Customer Support
* Constantly Adding Features
* Constantly Improving
Cons
There are very few things not to like about this software and company.
The way accounts are set up, where you have to log in then "become" the account owner to see your logs is strange, and needs to be explained to each new user.
Response from Sematext Group
Hey! Thanks a lot for your feedback regarding the RBAC. We've worked on several improvements in the way you can configure account permissions for every member of a team. Feedback like this help us a lot to understand what should be improved. Thanks again!

- Industry: Computer Software
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Way more than a log tool
Reviewed on 2020/09/25
Sematex has become increasingly essential in our tool set. It goes far beyond a simple log manager,...
Sematex has become increasingly essential in our tool set. It goes far beyond a simple log manager, delivering valuable information from this huge amount of data.
Pros
Sematex has impressed us in recent months for its ability to deliver robust tools for analyzing and mining the information present in our logs. Through its customizable Dashboards, we can analyze very important statistics both to characterize the behavior of our users and to help us identify problems in our code.
Cons
The experience of using the Sematex interface has improved a lot, but it is not always so intuitive to find the resources we want. Reading the logs is also not as clean as I would like to see.
Alternatives Considered
GrafanaReasons for Switching to Sematext Cloud
Sematex seems easier to setup and use.Response from Sematext Group
Thanks for your feedback Guilherme! I'm really happy you like the product. If there is any more feedback you'd like to share regarding the Sematext user interface and experience, I'm happy to listen. Thanks again for your time.

- Industry: Transportation/Trucking/Railroad
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A cool managed service coming from seemingly technically versed people
Reviewed on 2017/10/31
Easy setup, no-headache operations, flexible and instant sizing and fantastic technical support
Easy setup, no-headache operations, flexible and instant sizing and fantastic technical support
Pros
Fantastic technical support, even feature requests (for sematext-agent) were sometimes implemented within hours. Sematext even setup its EU data center (partly) on our request. Thank you very much!
Cons
Business arrangements like a custom contract or plan sizes are not so easy and speedy to "implement" - but that's only a non-technical issue in the case of bigger probably public corporations.

- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Log Aggregation that works
Reviewed on 2017/11/09
Pros
- Choice of Sematexts own simple UI, and Kibana
- Easy to integrate, since the API supports a number of common standards (elasticsearch, syslogd)
Cons
- User Management could be improved, members added to the team have to switch to the team sphere, even if they dont have and apps configured themselves
- Missing feature: Filtering the context view (e.g. if there is an exception, displaying its context works, but I cannot limit that context)
Response from Sematext Group
Hi Patrick! Thanks a lot for your feedback. We have recently added improvements to our RBAC and teams features. Hope you like it.

- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Works as expected
Reviewed on 2020/09/28
Pros
The UI is quite easy to use, intuitive, does not reinvent the wheel.
Cons
Setting up logging from a serverless nodejs app was quite complicated. I could not get the logsene-sematext library provided by Sematext to work and I could not find a solid documentation for how to use the log API myself. Luckily, the library is open source so I could figure out how to post log messages directly from the source code.
Response from Sematext Group
Hey Michal! Thanks a lot for your feedback. Last week we added new integrations for AWS services including Lambda, ECS, and CloudWatch apart from the Vercel integration you mentioned. You can now follow the integration instructions and configure it in minutes! If you need any additional help with configuring your serverless app, feel free to just shoot a message in the Sematext live chat. :)
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Logging at its finest
Reviewed on 2020/09/24
Overall great experience and we use it daily. Have had no real issues
Overall great experience and we use it daily. Have had no real issues
Pros
Logs are sent quickly and the search features work great.
Cons
Have ran into issues running out of log storage for the day which can impact production logging
Response from Sematext Group
Hey Justin! Thanks for your feedback. I'm thrilled you like the product. Regarding log storage, we have a feature called Daily Volume Limit. This is a limit you can configure at which Sematext will start rejecting logs to prevent overly high costs. You can also set this limit to a higher value at which you will not lose production logs, but risk paying a bit more.
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great but with a small caveat for what is probably an unusual setup
Reviewed on 2017/11/01
Pros
Super easy way to see metrics and do log analysis with alerting! We have clusters running in six regions around the globe and use Sematext for all our log analysis and error alerting.
Cons
If you have a lot of clusters that you would like to keep separate in Sematext for various reasons (for us we have the same setup running in different regions of the globe) but want the same Sematext configuration (filters, alerts, etc) then you have to manually keep things in sync. Currently, it is impossible to have the same Sematext configuration applied to multiple apps...
Response from Sematext Group
Hey Matthew! This feedback is gold. Thanks a lot! We have added your suggestion to our roadmap, and will explore how to save multiple configs or even clone Apps.
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Sematext shows one unified view for all of our Docker log, events, and metrics!
Reviewed on 2017/11/08
Pros
Docker Metrics and Docker Logs all in one place! Correlating between logs, metrics, and events is awesome! Hosted Kibana without the hassle of setting it up ourselves.
Cons
Sometimes the UI can be a bit cramped, and slow. Features of the UI, like getting a list of events when correlating is not as intuitive as it could be (little spreadsheet icon). Logsene searching has a learning curve. Having logs, events, and metrics on one page can be cramped, and sometimes results in the page becoming unresponsive.
Response from Sematext Group
Hi Ben! We really appreciate your review. We've put in major effort in fixing the correlations. We now have a Split Screen feature that will improve the UX significantly. Read more here: https://sematext.com/product-updates/#/2020/new-split-screen-to-correlate-and-pivot-between-metrics-logs-and-much-more
- Industry: Consumer Goods
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Our experience with Sematext
Reviewed on 2020/09/24
Pros
We are using Sematext as a logging solution for early detection of unanticipated error conditions, both server-side and in our front-end JavaScript. We needed a system that would provide enough context so we could debug any issues detected. Overall, Sematext does the job. By logging what's going right as well as what's going wrong, It's pretty easy to understand the broader context.
Cons
It is a bit pricey, but not out of line with other products in this space.
- Industry: Entertainment
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Good For Monitoring
Reviewed on 2020/09/24
Pros
Great for monitoring Solr, with great memory use graphs.
Cons
We wished the retention period was a bit larger for the free tier.
Alternatives Considered
New RelicResponse from Sematext Group
Hey David! Thanks for your feedback! We recently released a Logs Integration for Solr as well! You can now drill down to Solr-specific logs and debug issues even faster.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Wonderful product
Reviewed on 2020/09/24
Pros
Very easy to use
Good support staff
Efficient and easy billing
Cons
User interface took me a second to get used to
Response from Sematext Group
Hi Clayton! I'm thrilled you like the product. If you have any more feedback regarding the user interface and how to make it simpler, I'd love to hear you out!
- Industry: Computer & Network Security
- Company size: 10,000+ Employees
- Used for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Very easy to work with
Reviewed on 2020/09/24
Pros
Sematext is very easy to navigate by providing a nice interface environment without complicated clutter. The documentation is also amazing.
Cons
It needs more integrations with security tools.
Response from Sematext Group
Hi! Thanks for your feedback. We've added security tools to our roadmap. Stay tuned for updates!
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best monitoring tool under the budget
Reviewed on 2020/09/29
Pros
Easy to setup and configure addons.
Log Monitoring & Infra monitoring is good.
Cons
None, it suited within our budget.
You can add option for real time monitoring. The current poll interval is 1 min I guess.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Intuitive server metrics tracking
Reviewed on 2020/09/25
Sematext support was overall positive and they are super helpful when integrating with the tech...
Sematext support was overall positive and they are super helpful when integrating with the tech stack.
Pros
Sematext provided support for our GoSchedule engineering team to track server logs, exceptions, and other essential metrics in a single dashboard. This helped the whole engineering team to decide when to scale and add more machines for production load. This increased our engineering team productivity and sleep well during night.
Cons
So far we didnt have any negative experience with the software.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy of use
Reviewed on 2020/09/24
I have a feeling of an easy to understand product, and that motivates people to adopt new platforms...
I have a feeling of an easy to understand product, and that motivates people to adopt new platforms and the paradigm it represents.
Pros
I am impressed with how easy it is to learn, start using the product, and the more I use it the more I discover features that I did not know I needed and makes my life easier.
Cons
UI sometimes is in my opinion kind of slow
Response from Sematext Group
Thanks for your feedback Carlos! We've put in major effort to make the product as easy as possible to get started. We're actively working on improving the page-load speed of the user interface. Stay tuned for more updates!
- Industry: Telecommunications
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great monitoring
Reviewed on 2020/09/24
Very positive, love the UI and ease of use.
Very positive, love the UI and ease of use.
Pros
I really enjoy the flexibility Sematext allows
Cons
Integration was less straightforward than anticipated
- Industry: Computer Software
- Company size: Self Employed
- Used for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Sematext is an excellent monitoring and logging platform for Docker and Kubernetes
Reviewed on 2020/10/13
Excellent platform for monitoring and logging for Kubernetes.
Excellent platform for monitoring and logging for Kubernetes.
Pros
Easy to install. Collects relevant metrics.
Cons
Does not integrate with AWS web services.
Response from Sematext Group
Hey Deepak! Thanks for using Sematext to monitor Kubernetes metrics and logs. We recently added integrations for managed Kubernetes providers including AWS EKS, AWS ECS, AKS, GCE, Openshift, Mesos, and Nomad. Now you can monitor any type of Kubernetes cluster!
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good monitoring product
Reviewed on 2020/09/25
I have moved the company into docker containers. Semester has been very helpful to show what is...
I have moved the company into docker containers. Semester has been very helpful to show what is happening with our container infrastructure.
Pros
Ability to drill down to see exact metrics. Ease of use.
Cons
None. I like it. Trying to get company to commit to larger engagement of SEMA text.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used for Free Trial
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Straitforward and easy setup.
Reviewed on 2020/09/30
Pros
The software was quick and easy to get up and running in our test environment.
Cons
There were some glitches with their management console, a little to much email notifications.
Response from Sematext Group
Hi Joseph! Thanks a lot for your review. We've taken the time to implement a new flow for email notifications. Your feedback was very useful. :)
- Industry: Automotive
- Company size: Self Employed
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
I'm using on the heroku
Reviewed on 2020/09/25
Pros
surely sends logs to me on my heroku app
Cons
Not supported Japanese language, English only