Branch

4,6 (694)
Branch enables accelerated payments to workers.

Overall rating

4,6 /5
(694)
Value for Money
4,6/5
Features
4,5/5
Ease of Use
4,6/5
Customer Support
4,5/5

94%
recommended this app
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694 Reviews

Alberto Jose
Overall rating
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A very useful tool to keep you connected

Reviewed on 2018/02/28

Pros

It is an application very easy to use and adapt, it allows you to be always connected to your work team as well as the great advantage it offers to register and control the programming of the whole team to improve work dynamics

Cons

It is a great tool, it does not have any problem that hinders the work, but in some moments you can improve the monitoring of the progress of the equipment, but the rest is a very useful application.

Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Branch Assist helped my small business team to take success into its own hands through...

Reviewed on 2018/07/14

Productivity increased through easy-to-use technology

Pros

Ease of use is a major thing for us. Some of the team is tech savvy and some not so much. This product really worked for everyone at all levels of experience that needed to use it.

Cons

Like anything there are improvements that could be made but they ARE being made frequently so no complaints here.

Verified Reviewer
Overall rating
  • Industry: Restaurants
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Standard work messaging app

Reviewed on 2018/07/18

I'm able to connect with my coworkers and digitize my work experience

Pros

Allows me to connect with coworkers and post my shifts. The schedule always transfers to my Google calendar.

Cons

It's buggy. I have a lot of issues accessing my message history and also have to close the app and reopen it several times before I'm able to view my schedule.

omar
Overall rating
  • Industry: Restaurants
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

this is the best app ever , very easy to use.

Reviewed on 2017/12/14

Pros

I love this app so much is really easy to use and it benefits a lot of workers , I love how you can switch shifts with your coworkers and the fact that you able to see your schedule is awesome! I love this app! I also love the fact that it sends you a reminder before your shift is going to start , this is the best app ever!!! I also love the fact that it can tell you how much your next check is supposed to be ! Another thing that i like is that it allows you to look at your coworkers schedule and your allowed to easily message them.

Cons

One of the cons of this app is that sometimes the schedule gets deleted but other than that i love this app!

Renea
Overall rating
  • Industry: Consumer Services
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Excellent way to unite my staff

Reviewed on 2018/06/21

Pros

Easy to post schedules and shift changes. Gives an alert to upcoming shifts on your phone. Can give important shop info to all employees at one time.

Cons

Sometimes can take awhile for schedule to post. Employees have to make sure their app is updated to be able to view things properly.

Dr Abe
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Good software to track employee performance

Reviewed on 2018/03/14

It allows us to track employee's schedules per project they are working on and thus we can make changes to employee's schedule as needed.

Pros

The software is easy to understand once you learn how to use it. It allows our company to track performance and productivity of each employee, as well as, the time spent on each project.

Cons

The software does not allow us to perform certain functions which are specialized to certain projects we handle. Sometimes we get an error when working with certain functions.

Taylor
Overall rating
  • Industry: Restaurants
  • Company size: 501–1 000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best work organizer I've ever used

Reviewed on 2018/08/03

Pros

I love the ease of scheduling. I have worked several jobs, and none of them used branch. Branch has made my work experience much less stressful. The shift notifications are genius! Without them I am sure I would have missed a few shifts by now.

Cons

What I like least is the profile information. I love the idea of "endorsements", but besides that I don't think that a worker should put a "resume-type" bio in the app.

Caroline
Overall rating
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Branch

Reviewed on 2018/08/17

I like it for communicating scheduling with staff.

Pros

I like I can post the schedule for my staff and it instantly syncs with their calendar! As well as sending communication through the messaging feature.

Cons

The one thing I do not like is when someone request off time or does a switch of shift, as the admin of the store- there is no place to save it to reference back. I have to take a screen shot to remember to put in at work.

Alex
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Extremely Effecient

Reviewed on 2018/10/30

Branch Messenger has taken my store from a very poorly communicated workplace to an efficient business with virtually no call-outs/no-shows because of the different features offered within the Branch App. I am very happy to be using this.

Pros

Ease of use, ability to offer shifts for coverage, ability to post on a forum for all colleagues to see, the “Heads Up!” Notification 2 hours before scheduled shifts

Cons

Can’t think of a single thing I don’t enjoy.

Gabriela
Overall rating
  • Industry: Pharmaceuticals
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

its been really great i had an issue once and i emailed customer service and they helped...

Reviewed on 2017/11/13

Pros

i love the reminders for when to work, always keeps me on time. I also like how you can change viewing to only your shifts.

Cons

nothing comes to mind its really great! As i mentioned before I had a problem with the software not recognizing my name and thinking I was two separate people but customer service fixed it super quick!

James
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Fun program good platform

Reviewed on 2018/02/15

The schedule data lets managers and employees work together without direct contact, saving both groups time and annoyance

Pros

The level of options and systems in the program is impressive. There are basically 4 programs in one, an image share, a calendar, a messenger and a wage calculator. Streamlines the scheduling process for managers and staff as well because you eliminate the need to call in and verify shifts.

Cons

The messaging service seems to use data instead of SMS which can be a problem with large numbers of group members and messages. Also, the coverage tools could be improved by typing in times rather than the rolling clock input

Bailey
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

I used Branch Messenger to receive updates from work, and stay updated by my managers

Reviewed on 2018/01/18

Pros

What I liked most was the ability to post schedule changes or swap with another person, request days off, and the ability to contact my co-workers when I don't have their number. Branch was very easy to use also, and easy to navigate. I also enjoyed how there was different settings for viewing the times I worked in a week, and how you could add someone else to the timeline and track their schedule as well.

Cons

What I did not like s much was on the comments some people would leave, you could not view who liked what exactly.

Travis
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

I like it a lot but for the very simple features!

Reviewed on 2018/01/30

Really easy for me to use, it reads schedules very easily and is very accurate. Wish it could customize how many hours in advance. Before shift and change the alert type so could be like alarm

Pros

Easy to get the schedule out. I like that it sends out a notice once the schedule is posted. I like that It's easy to post the schedule by simply uploading a picture.

Cons

Multiple people can delete the schedule. I don't like how the schedule swap works. It seems a bit cumbersome and hard to use. We end up just doing it in store. It's hard to keep up with and easier to use in chat.

Also have issues with loading sometimes where I have to log out completely out of app and then log back in.

Derrick
Overall rating
  • Industry: Retail
  • Company size: 10 000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Branch

Reviewed on 2020/01/18

Great overall experience so far so good

Pros

I love this app..makes managing money very easy an it also has a feature that you can get a pay advance if needed

Cons

Not very many cons to branch but if i had to give one itd be that there is no actually bank location strictly online

SHENEA
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Love it

Reviewed on 2020/12/10

It was very easy to use. Loved it alot to use to use it.

Pros

Every feature on this software I like . It was very very easy to learn how to use it didn't take long

Cons

There wasn't nothing I didn't like inlikedd everything about it. Very good software to use lol very easy

Jacob
Overall rating
  • Industry: Supermarkets
  • Company size: 10 000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I think this app is pretty neat. I love the ability to see your shifts and your co workers...

Reviewed on 2017/08/31

I am able to know when my work starts beforehand. I love it and it's awesome because I am a very busy person.

Pros

I love notifications you can get a couple of hours before your work starts. I'm happy that this app exists and I hope that it keeps improving.

Cons

I would like to see in the future updates notification time changes. If I have work at 3 I would like to get a notification two hours beforehand, or maybe the next work day I would like to know four hours beforehand. Also days of the week. So maybe a persons week starts on Monday, but mine starts on Saturday. I would like the availbity to change that options.

Verified Reviewer
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Love this APP

Reviewed on 2019/02/12

Pros

Branch is so convenient for our team. We use it weekly for our schedule, shift trades, and general communication.

Cons

The branch pay option is not bad, but the constant notification to use it as first was annoying.

Matthew
Overall rating
  • Industry: Retail
  • Company size: 10 000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Simple and effective

Reviewed on 2018/02/06

Easy and active communications with a team and fast schedule uploads and viewing

Pros

The app is easy to use and intuitive. The interface and tabbed approach to feature separation is native to most smart phone users and will developed.

Cons

The customization is non-existent. Changing notifications sounds or frequency is all or nothing, and images are downloaded every time rather than cached. Posting times is buggy, with simple text entry passed for a poorly implemented rolling clock design. Messaging does not play well with other SMS offerings and instead uses data or wifi

Verified Reviewer
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Every so often we have a few glitches with the schedules but it's very easy to use

Reviewed on 2018/02/02

Pros

I love the fact that it keeps the staff up to date and informed. Also, the way it breaks the schedules down into calendar for ia very convenient.

Cons

We have a large staff and I wish there was an easier way to take a picture of the schedule to make sure all the employees are included in there. Because some times I have to add people in there manually. Or they just don't make it in at all

Hannah
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great App!

Reviewed on 2019/01/25

we are using branch at my job, so all of us can be prepared for work! We also have discussions and ask about shifts. It is an amazing app for our company.

Pros

I could be reminded when I had work! It was a life saver! It has all of my shifts on a schedule!

Cons

Mostly, just the bugs and small little flaws that can be easily fixed. But besides that, my bank isn’t on there so I can’t receive branch pay.

Sarah
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Our store has had a pretty good experience with branch.

Reviewed on 2018/02/19

Pros

All our team members are able to access the weekly schedule from their phones, everyone gets a notification a few hours before each shift so that they don't forget.

Cons

Our team members being able to post their shifts has caused a little bit of confusion. We had to explain to some of them that if nobody replied to their post saying they would take the shift, then the shift was still theirs. There have been just a couple minor things like this that can cause a little trouble when you're doing everything over the phone.

Ashley
Overall rating
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I love using branch, it's a great App and easy to use

Reviewed on 2017/12/01

I haven't really got any benefits from it, I just use it for work and for scheduling, knowing what days and what times I have to be to work have been extremely helpfull

Pros

I love being able to keep up with my work schedule and knowing who I'm going to work with is a great way to start the day

Cons

It's a little slow and freezes from time to time and sometimes the names get mixed up on the scheduling

Dillon
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Branch is amazing! So helpful!

Reviewed on 2017/12/15

Pros

I love branch because you can input your schedule directly to your calender! It also makes shif changes very very easy! Awesome app i would recommend to all employers!

Cons

Sometimes when you have had it open in the background for a while, once you go into the app it wont load. Very easy fix though, just completly close the app and restart!

Jessica
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Best way to send users to a destination based on their device

Reviewed on 2022/05/05

Pros

They are life-saving if you are marketing an app.

Cons

Nothing , the platform handles everything well

Miguel
Overall rating
  • Industry: Retail
  • Company size: 10 000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great app!

Reviewed on 2019/01/11

Really great and valuable app. Almost no downsides and a lot of near features.

Pros

I loved the widget on this app. It was so helpful and amazingly accurate. I think I only saw it mess up once but other than that it was really cool to have.

Cons

There’s not anything that I particularly disliked. Maybe having to use my FaceID anytime I exited the app or when there was an interruption. I wish after it was unlocked then there was a timer instead to lock it again if the app wasn’t closed.