47 reviews

Relativity

Cloud-based eDiscovery software for data analysis & review

4,2 /5 (47 reviews) Write a Review!

Overall rating

4,2 /5
  • Value for Money
  • Ease of Use
  • Customer Support
  • Features
81%
recommended this app
47 reviews
Verified Reviewer
Overall rating
  • Industry: Legal Services
  • Company size: 501-1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Best in Class for Legal Document Review

Reviewed on 2018/11/13

This is the gold standard for document review. Nothing else comes close.

Pros

This is, in general, a fast program. When a search is well-designed then you'll be able to move through a batch of documents in almost no time flat.

Also, it's browser and "cloud" based - you don't need any local installations.

Cons

Browser and cloud based is a double edged sword. You need a constant Internet connection to work with this so there's no security "air gap" you can put in place.

Also, it is liable to crash your browser on particularly long and large documents.

Verified Reviewer
Overall rating
  • Industry: Legal Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Relativity speeds the review process up.

Reviewed on 2019/01/15

This has been necessary and useful at processing and coding large volumes of documents.

Pros

Good at deciphering text on even difficult to read PDF and word documents.

Cons

Struggles with large files at times, often causing delay.

Verified Reviewer
Overall rating
  • Industry: Law Practice
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Works well for a case with many thousands of documents

Reviewed on 2018/02/16

Pros

The keyword search feature works well. I was able to fairly quickly locate specific documents in the database without having a lot of false positives, and without missing anything important.

Cons

It's a little slow when processing a large batch of documents. I also found the user interface to be a bit hard to use.

Sam Y.
Overall rating
  • Industry: Law Practice
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

The Relativity software provides best results when it works smoothly

Reviewed on 2020/04/05

Overall the software is amazing and it often is used by legal firms and accounting entities. You will not go wrong with Relativity - its a decent price for the best results. Highly recommended

Pros

I truly enjoyed the software's capacity to learn from a subset of documents and administer a wide range of criteria to a database. The program, when it works smoothly, and it often does, will allow for the review of thousands, even millions of documents, with little effort and make your review effortless.

Cons

When the system is down, and it rarely is, you are stuck waiting for the technical glitch to be worked out. Like I said, it doesn't happen all that often but when it does you might have some downtime.

Marisel W.
Overall rating
  • Industry: Legal Services
  • Company size: 1 001-5 000 Employees
  • Used Other for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Relativity to the Rescue

Reviewed on 2019/08/14

Relativity is an efficient tool to use for electronic discovery and document review. It keeps your reviews organized and ready for depositions, trials, etc.

Pros

Relativity is very easy to use and can be customize to fit your project. It is an efficient tool to use for large document reviews.

Cons

It could be costly but it is totally worthy as it will make your document reviews a breeze.

Irene W.
Overall rating
  • Industry: Law Practice
  • Company size: 501-1 000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Relativity is a powerhorse

Reviewed on 2017/11/02

Pros

I love that you can fashion any search you need, plus it offers other tools (like clustering) to look at data so that you can get to the important issues

Cons

Over a nationwide network, we experience slowness in the west offices (servers are hosted in the east).

Amy E.
Overall rating
  • Industry: Legal Services
  • Company size: 1 001-5 000 Employees
  • Used Other for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Using for our larger document review platforms.

Reviewed on 2017/06/12

Pros

Ease of use, variety of functions and features available, variety of third-party add-on features available, such as, Veritone.

Cons

It's very very very very difficult to even think of any cons whatsoever to Relativity. Perhaps users license fees would be a con.

Maritza R.
Overall rating
  • Industry: Law Practice
  • Company size: 2-10 Employees
  • Used Other for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Workhorse

Reviewed on 2019/10/15

This is great for large scale production especially when you have a team working on document review.

Pros

This software has a lot of capabilities and is very intricate. You can set numerous parameters and there are a TON of features.

Cons

I didn't find this software to be extremely user friendly. Less importantly, the aesthetics were great either. I found it kind of hard to read.

Verified Reviewer
Overall rating
  • Industry: Law Practice
  • Company size: 11-50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Very solid document review software

Reviewed on 2019/05/03

Pros

Relativity is relatively easy to use, after an initial learning curve. There are good features for tagging and marking documents. Very useful.

Cons

With a lot of documents uploaded for review, the loading times can be slow.

Verified Reviewer
Overall rating
  • Industry: Law Practice
  • Company size: 51-200 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

This program, if customized appropriately by the vendor, is very powerful.

Reviewed on 2018/06/06

Great product for sure - needs a good vendor.

Pros

It has a robust searching and organization capability. Depending upon the vendor who is supporting this program, it can be incredibly helpful in litigation and due diligence projects.

Cons

It requires substantial interaction with a vendor to appropriately set this up. The cost is also a consideration and can be expensive if used on small or one-off projects.

Verified Reviewer
Overall rating
  • Industry: Law Practice
  • Company size: 11-50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Good for E-Discovery projects

Reviewed on 2018/06/07

Pros

I like using the keyword search feature and I believe the layout of the software is visually appealing.

Cons

A lot of times we receive very large documents, so the software itself takes a while to load. As well, it sometimes is a bit difficult to search within the document, as we have asked for assistance from a tech expert to help out.

Verified Reviewer
Overall rating
  • Industry: Law Practice
  • Company size: 1 001-5 000 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Relativity is an okay case manager

Reviewed on 2019/04/17

Pros

I like how straight forward it is to use. Being able to manage documents in it is a huge plus.

Cons

It is a really glitchy software, numerous times I've had issues with the relativity web viewer plugin.

Matt K.
Overall rating
  • Industry: Legal Services
  • Company size: 5 001-10 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Relativity - Platform for EDiscovery and More

Reviewed on 2018/11/23

Ediscovery is made simpler with Relativity. The processing of data into Relativity can be done through either Relativity's software or other processing engines. This is an excellent tool to organize case files, legal research, and paper discovery.

Pros

The processing and review functions are superb and can be customized to any type of matter or workflow. THere are a variety of built in tools that allow data to be viewed at the macro or micro level, depending on your needs. With as little as 20 minutes of training any lawyer or paralegal can easily learn how the system works, apply substantive coding and redactions.

Cons

Sometimes the features are hard to configure without Admin help, but once you get the hang of it, the platform is scalable.

Aditya E.
Overall rating
  • Industry: Law Practice
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Industry standard for document review software for good reason.

Reviewed on 2017/06/16

It's a solid and simple way to do ediscovery and other document reviews.

Pros

It's a generally stable review environment with a simple interface and yet a lot of functionality. The software seems to dominate the market as far as I've been exposed because of its ease of use. But it's also easy to learn initially. And as one progresses with more complex reviewing, quality control, and batching needs, the software can keep up while still providing the simple interface.

Cons

When the software is buggy it can be a real slog however. This has rarely been an issue in my experience but it has happened. And when it has happened the crashing was seemingly across the platform for users in multiple locations. I'd say that it's unlikely that it was a lack of adequate hardware supporting it because this was at a major corporation that hosts reviews frequently and in a very large scale.

Jamaris B.
Overall rating
  • Industry: Law Practice
  • Company size: 1 001-5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Go to software!

Reviewed on 2019/01/29

Pros

I like that the documentation is extensive and the yearly updates! It is also easy to use.

Cons

What I like least about it is the color choice.

Verified Reviewer
Overall rating
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

One of the best options but still not my favorite.

Reviewed on 2018/06/13

Pros

Searching and organizing documents is not overly difficult. Customer service is helpful and offers great tips/training.

Cons

There is not an intuitive way to organize documents by issues or witnesses. Multiple reviews are needed to re-tag documents.

Nicholas T.
Overall rating
  • Industry: Legal Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Biggest Player in the Game, with good Reason!

Reviewed on 2019/12/09

This is good stuff, and the search options are incredibly powerful and easy to use. You can easily batch documents for review, or use saved searches to do the same.

Searching, sorting, batching - you name it, it does it well.

Sadly, the UI leaves a lot to be desired as its pretty clunky to review with.

Pros

This software is the big daddy for document review for years. It is compatible with just about any document type you will throw at it.

Additionally, the ability to quickly move and change document coding tags is fantastic.

The search engine on it is second to none, and your key terms are highlighted within the document.

Additionally, you can break down a document from native format to plain text, which can help you ID the terms you're looking for

Cons

This is clunky software that shows its age. The UI for review is slow and can be difficult to work with, and there aren't a lot of great options for batch processing.

Also, the software times out on sessions so if you get yourself distracted by an important task you may find your session timed out, losing your place in the document queue.

Evan W.
Overall rating
  • Industry: Law Practice
  • Company size: 1 001-5 000 Employees
  • Used Other for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Comprehensive Document Management

Reviewed on 2018/11/10

Relativity is comprehensive and effective for litigation document management.

Pros

Relativity has a great range of functionality for document management. The granularity of the search function is particularly useful.

Cons

The learning curve is a bit steep, but that’s to be expected of something with so much functionality.

Elan W.
Overall rating
  • Industry: Law Practice
  • Company size: Self Employed
  • Used Other for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Relativity - Great ESI Review Platform

Reviewed on 2019/09/24

Overall, my experience with Relativity has been positive and productive.

Pros

Relativity offers intuitive, easy-to-understand features that permit the quick review and analysis of electronically-stored information ("ESI") when set up by a reputable e-discovery vendor.

Cons

There is a significant learning curve to master if one really wants to unlock all of the power of Relativity, and the server response can sometimes be slow.

Martha M.
Overall rating
  • Industry: Law Practice
  • Company size: 501-1 000 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Very useful software

Reviewed on 2020/01/29

Overall, I am quite pleased with this software. It generally allows me to get my work done efficiently and quickly.

Pros

This software is very user friendly and has improved significantly over the years that I've used it.

Cons

At times, the program can freeze up or take a long time to review one document to the next. I also dislike that there are conversion errors for some documents.

Renatta G.
Overall rating
  • Industry: Law Practice
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Discovery software

Reviewed on 2018/09/20

Pros

This software enables our firm to locate and share discovery all in one place.

Cons

The login field is difficult to find, but everything else is intuitive.

Verified Reviewer
Overall rating
  • Industry: Legal Services
  • Company size: 51-200 Employees
  • Used Other for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Why I won’t suggest Relativity

Reviewed on 2019/08/15

We’ve hosted a few cases and most of the team were not satisfied with it.

Pros

The Analytics and all the bells and whistles provided with the product.

Cons

The product is to complex and I believe that all the features over complicate it.

Mitchell R.
Overall rating
  • Industry: Legal Services
  • Company size: 51-200 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Once working, it is a good product for e-discovery and document review.

Reviewed on 2017/07/18

Document production via e-discovery. Sort through thousands of documents on relatifely short time.

Pros

Search terms enable you to sort through voluminous databases. Easy to create folders and produce documents. Speed is faster than most competitors.

Cons

Difficult implementation. Technical set up a lot more complicated than end user experience. Support not the best.

Matthew L.
Overall rating
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

If you pay for it, it will deliver...

Reviewed on 2016/12/14

Unsurprisingly, as the market leader for e-discovery platforms, Relativity sets the gold standard for overall quality and functionality. However, the learning curve is very steep, as is the cost.

Verified Reviewer
Overall rating
  • Industry: Legal Services
  • Company size: 5 001-10 000 Employees
  • Used Other for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Relativity Strong Enough

Reviewed on 2019/01/09

Managing large document productions in legal cases where electronic discovery is needed.

Pros

I like the ease of use of this software and how it is intuitive and allows you to complete large document reviews efficiently and economically.

Cons

In comparison to other solutions on the market, Relativity may seem expensive but in reality once you get to use it you realize that you get what you pay for and Relativity provides efficiency and great customer support.