5 reviews

Gleantap

Customer engagement platform for e-commerce & hospitality

5 /5 (5 reviews) Write a Review!

Overall rating

5 /5
  • Value for Money
  • Ease of Use
  • Customer Support
  • Features
100%
recommended this app
5 reviews
Dean F.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51-200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Glean Tap

Reviewed on 2019/07/22

Great team who is genuinely there to help and take every concern seriously. They handle every response and need with upmost professionalism and quick communication.

Pros

Gleantap is an easy to use web-based platform with an array of advanced features that I’m excited to utilize to drive growth. Not to mention, the team has been proactive in answering both technical and marketing questions while consistently providing first class support.

Cons

I did not get introduced to this software sooner.

Bevan C.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11-50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A+ Product and Service

Reviewed on 2019/07/23

My experience has been excellent, and I plan on being a customer for a long time!

Pros

The product is simple and intuitive while still providing all the capabilities found in much more expensive products on the market, and the ROI has exceeded my expectations. But above all, the 5-star customer service is what really sets them apart!

Cons

Honestly, I have yet to find something that I don’t like about the product and service.

Chris E.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 1 001-5 000 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Account Service

Reviewed on 2019/08/02

We really enjoy Gleantap's commitment to evolving the platform based on the needs of their clients, but what’s impressed us the most is the level of service outside of the platform. As self-service platforms become everyday in this industry, having a team to help think through and execute campaigns is a game changer. We think of Gleantap as not only a powerful tool but an extension of our team.

Pros

Easy to use and great custom reporting options to support specific business needs.

Cons

We have not run into any issues at this point.

Zachary S.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11-50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Fantastic Communication Tool

Reviewed on 2020/09/23

Fantastic - Professional, fast, easy to use and great service to use

Pros

Ease of use, customer service team very professional and fast, overall great experience

Cons

Not a con, but be prepared to create your own campaigns and stay on top of it

Adam P.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 1 001-5 000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Happy overall. We have run some really powerful campaigns.

Reviewed on 2017/08/31

Pros

Integrates seamlessly with our other business systems. Very Easy to use and Clean / Modern GUI.
I like how its easy to setup Inbound Mobile Keywords.

Cons

I feel we could use some more custom reporting. Apart from that I am pretty satisfied with the product.