I have used this software for almost two months and we had no issues since then
We use it to send our marketing emails. and some of our transactional emails
easy to use.
it's functionalities are enough.
api is good and wel-defined. but there can be pre implemented libraries in each programming language like c
There no WYSIWYG editor for transactional emails.
Help and manual are not complete.
number of clicks can be shown on the content for transactional emails and email automation.
Response from Sender.net
Hello Ali! Thanks a lot for your review. Just a quick notice that actually there is WYSIWYG editor for transactional emails as well. Drop us a line to live-chat or support email and we will try to solve it out.
Great marketing tool for beginners
I like the Sender app and maybe is a great option if you don't need much of email marketing on your website. This app has great features when comes to making a double opt-in on the subscriber forms and separate the email lists easily.
This software allows you to start in the process of email marketing without question. Is easy to deploy on WordPress and has a great tool for visualizing the process of sending emails to your customers.
It's a very new software which is fine but makes it a bit complicated if you want to integrate it with other apps like Contact Form 7.
If you want to make an integration to another app the process is highly complicated if you don't know anything about coding.
Terrible customer service
Functionality is similar to other competitors
They closed my account without letting me know why. They make you learn how it works, to set up everything, to load your contact list, and set up your first campaign and they took three days to tell you that your account is closed.
Of course, we review the terms of service and we don't find what we don't comply, and they denied telling us.
Seem is completely arbitrary. we have been using Benchmark for two years and we have a rate of 8 over 10 in our account reputation.
Best Value for the Money
One of the best things is the cost when compared to what we were using before we have saved money after the first week of use. Its fantastic for our e-commerce clients and they love it, it becomes a great service that has become part of our routine offering
Took a while to get some information about sender reputation but that was because our team didn't follow up.
The Best auto email marketing out there
Great tool at good price point
If your starting with email marketing and MailChimp isn't for you then this might be a great choice.
Easy to use interface
Good price point
Fast and helpful customer service
Decision trees and more
I could not find some of the questions I had in an online manual
Not many out of the box integrations available
Worthiest email marketing tool out there
Great Email Marketing Platform
It's s a good alternative to Mailerlite
After spending lots of money on other tools like Mailchimp, Mailerlite, even Hubspot, I found that Sender had everything that I needed, just for like a fraction of the monthly cost.
Easy to get going. Could send out my first emails not more than a day after signing up for an account. The pricing is appealing.
It could have more advanced photo editing software built-in (cause I need that), but that's not really its job.
Great Product. Very easy to use.
They've been great. Their product is easy to use and whenever I've done something silly, and can't figure something easy out....they've been exceptionally quick in helping out and solving my problem.
Let my emails/newsletter reach the professional level.
No complaints at all, great product, simple to use, excellent support
Sender meets my requirements
I have been using Sender to circulate a weekly newsletter to some 1300 addressees. We are a non-profit, with no budget, so I chose the free version. Yet, when I needed advice on my first mailing, I received an immediate, clear, detailed assistance by chat.
The help I needed was really due to my incompetence in all IT things, for I realised after the first mailings that navigating the site is easy. My best advice is to use the testing functionality. There is a possibility to view your message as it will appear on a computer screen and on a smartphone, but go further and send the intended email to yourself and a couple of friends on different mail platforms. Then correct what doesn't look right.
Adding/deleting addresses is easy. The system manages the Unsubscribes. A report comes back after every mailing showing how many recipients opened the email, and what links they clicked.
Formatting, at least for the template I chose, is easily adaptable.
This is exactly the solution I could hope for.
Prompt assistance by chat, ease of use,
My requirements are limited, and I see nothing would improve my experience
Easy to use. I've implemented my newsletter in seconds!
I implement my newsletter in seconds.
Clear design and with some interesting function like auto-resend option, automation or segment. Report and interaction data are very usefull . Customare service is TOP!
I'd like to have more trigger in automation and segment: people clicked a specific link, for example. I'm not able to find this funcion.
Response from Sender.net
Thanks for the review! Just a quick note that we have all the automation trigger there, let us know on support what do you looking for and we will guide you straight forward!
Thanks for support
Solid email marketing platform
I set up a sequence of emails to employees, they automatically get added to a list. Made my job easier - all employees are informed about company events, like parties, workshops and training. Email insights are brilliant. Can keep track of who opens the emails and such.
The simplicity approach blows my mind. No unneeded utility. The learning curve isn’t steep. it's perfect for me
No suggestions or complaints. Enough power under the hood for me. they are actually concern about our need.
Great for creating shareable newsletters
I've used MailChimp, Active Campaign, Moosend and pretty much any Email marketing software there is currently, and I found that none had better email templates. Saved me tons of time and money. I even stopped hiring designers from Fiver.
They’re actively listening to what the users need. I like that. Suggested some improvements some time back, now most of them are live.
Saw some minor issues with Outlook, they got fixed. When they will update , it will carry more good.
Sender is Amazing!
Saves so much time and encourages a beginner like me.
I love how non-complicated the interface is, and how smooth it goes. The verification process was also very quick. A quick look at the screen, and you already know how it goes. Of course, there will be some questions but the learning process is really quick. The flow and how all the buttons are set up is really logical. And it is so smooth. Not clunky and lag. I am loving it!
Customer service is also quick to respond, polite, and has common sense.
I have only used it for a while so I cannot say yet what is lacking. However, I did not find a way to tag audiences so that may be one downside. But there is segmentation so you can work your way around it.
Like mailchimp in the old days
I needed a sales automation system for a startup that inexperienced users could easily set up and manager
So easy to use, great templates, full feature set and sales automation with the free version
I Actually really enjoying using it and have been able to get the job done quickly
Live chat support takes your queries seriously
Very pleased indeed.
Incredible levels of technical support. Never encountered the like before. Very impressed!
Their technical support is genuinely excellent. Highly responsive, prompt and knowledgeable. I had a problem with my HTML that I couldn't fix for a campaign and they even did that for me!
I used to use Mailchimp who would take days to reply. These guys reply almost immediately and couldn't work harder to help me. Really, really impressed.
There is some functionality - especially in campaign analytics - that I'd like. However, when I raised this they got onto it immediately so I can't really complain at that sort of helpfulness.
Well delivery is very good! I like the way emails are sent to my customers, I tried using getresponse before but it failed miserably.
Im missing few things, but it's ok, support takes care of it! It could be more user friendly I guess, but the team at sender seems to be working hard on it!
Overall experience is good
It is an agile and easy to use tool. Good organization of the shipments, being able to set the week in advance.
I had a problem updating the subscriber lists, but was quickly resolved by technical support.
Also, it would be very helpful to have more facility to generate new custom designs.