Sender Reviews
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174 Reviews
- Industry: Business Supplies & Equipment
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Value
Reviewed on 2021/01/15
Good inexpensive way for me to stay in touch with my customers and prospects
Good inexpensive way for me to stay in touch with my customers and prospects
Pros
Ease of Use. Great Value. Good Customer Service.
Cons
No 'cons' presently. The new update is fantastic.
- Industry: Events Services
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
i wish it allowed me add videos to the mail
Reviewed on 2024/10/16
great. to be honest, great. there’s a peace of mind that comes with using it and knowing issues...
great. to be honest, great. there’s a peace of mind that comes with using it and knowing issues gets resolved quickly
Pros
it’s so easy to use and the support team
responds on time
Cons
nothing really. everything i thought i needed sender provided
Alternatives Considered
EmailOctopusReasons for Switching to Sender
price and i needed help with something and support responded quickly- Industry: Music
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
First Time
Reviewed on 2022/11/02
The only problem that I am meeting is your talk in English.
The only problem that I am meeting is your talk in English.
Pros
The logo of the software is wonderful and will done.
Cons
It takes too much time to send things to your partner.
- Industry: Writing & Editing
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Exceeding expectations so far
Reviewed on 2024/05/06
Pros
I'm new to Sender after trying several different newsletter services, and so far I'm very happy with it. It's been easy to set up landing forms and an automation sequence for new subscribers, and the email design tool is easy to use as well. They also have a lot of resources for new users, and their free tier is one of the most generous ones I've seen. I also really appreciate that they have a payment tier that allows you to pay per email sent, rather than a monthly subscription. For less frequent emailers like me, this will save me a lot of money.
Cons
The only minor annoyance I have is that as best I can tell, when making a form for new subscribers, I'm restricted to putting the info in a smaller text box and can't use the entire page. Not a big deal, but I wish there was more flexibility.
- Industry: Publishing
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Would Definitely Recommend
Reviewed on 2024/11/07
It was great, I really appreciated the helpful customer service!
It was great, I really appreciated the helpful customer service!
Pros
Very affordable, lots of options with good tier levels. Customer Service is awesome! Very helpful, patient and kind! They also have step by step tutorials for issues, which were very helpful and manageable in bite sized pieces. :)
Cons
A little tricky to figure out navigation and get everything setup, but as someone who isn't tech savvy at all, with a little help I got it down pretty easy. So not really a con.
Alternatives Considered
MailchimpReasons for Switching to Sender
it was more affordable for my very small budget- Industry: Retail
- Company size: Self Employed
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent customer service
Reviewed on 2024/04/05
Fast, dynamic, friendly and skilled customer service
Fast, dynamic, friendly and skilled customer service
Pros
Excellent customer service. Fast reactivity and helped me set up the platform with complicated host settings.
Cons
There was nothing I didn't like, maybe the complicated setup but I suppose it's for not being considered spam later on.
- Industry: Consumer Goods
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Reliable Platform with Great Support and Competitive Pricing
Reviewed on 2024/09/23
I've used a few different email marketing platforms, but Sender.net really stands out with its...
I've used a few different email marketing platforms, but Sender.net really stands out with its solid features and easy-to-use interface. There are occasional server hiccups, but they usually get resolved quickly, so it hasn't been a major issue for me. The pricing is fair, which is another plus. Skylar was super helpful when I was getting started, offering detailed guidance and support. The platform is intuitive, and I've seen great results from my campaigns. Definitely recommend
Pros
Robust features and user-friendly interface. The pricing is competitive
Cons
he platform will occasionally have server issues, but they usually fix them pretty quickly
- Industry: Airlines/Aviation
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
very good and the best one for emails
Reviewed on 2024/10/15
the better one for emails. Excellent chat with [sensitive content hidden] . He was pleasant and...
the better one for emails. Excellent chat with [sensitive content hidden] . He was pleasant and solved my issue quickly and with absolutely no pain on my part. TERRIFIC service! Highly recommended!
Pros
very good,
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
sattisfied
Reviewed on 2024/11/09
Pros
The fact that it is affordable and easy to use
Cons
I like the fact that their support agent [sensitive content hidden] is amazing and helped me with everything. She did an extra work and besided helping me with Sender and guding me she also helped me connect DNS records
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Sender- Review
Reviewed on 2023/12/21
Great Product, great price and outstanding support
Great Product, great price and outstanding support
Alternatives Considered
Google MeetSwitched From
Mailchimp- Industry: Music
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Kudos for an excellent app and superb customer support!
Reviewed on 2021/03/19
The user experience and value for the price, contemplating business growth & scalability, etc. has...
The user experience and value for the price, contemplating business growth & scalability, etc. has been really well thought out. The pricing is one of the best around and I find it very reasonable (I'm not yet a paying customer, as I'm just starting out and have a very small audience so far, but I have compared prices with other providers, as I know I will be jumping on a 'starter' plan some time soon).
Pros
I'm very impressed overall with this company. I've been shopping around for a good email newsletter provider and have tried a handful already. Sender has beat them all on every count for me. The functionality is straight forward and clean (not cluttered with a noisy UI), the design experience is also clean and aesthetically pleasing (and a breeze to use, as opposed to other editors that are either clunky or cumbersome). And, most importantly, amazing customer service! The response times are quick, and the agents are knowledgeable (don't have to a ticket number around to higher levels unnecessarily), friendly, and straight forward. Congrats!!
Cons
I had a small glitch with the segmentation feature but it was quickly fixed by the tech team. Perhaps the campaign editing sequence could be laid out in a single window/process and accessible at all times (as opposed to having to "save & exit" a campaign in process in order to go back a step? For example, I found it hard to find how to rename a campaign (though I eventually found my way around) – but really, it's a minor detail, this UI interface is MUCH, much cleaner than all the rest I've seen.
Alternatives Considered
Kit, Constant Contact, ActiveCampaign, Brevo, Squarespace, SendGrid, Drip and GetResponseReasons for Choosing Sender
I was quite disappointed and upset with Mailchimp, as my account was unfairly closed by their filtering robot (it's a company run by its own AI, it seems – it picked up "unacceptable" marketing language, but it couldn't verify that I'm a musician with a 100 fans and NOT a spammer or some big careless company!); that's one, but also, I always found their admin console overly complicated and hard to understand (it was always difficult to do simple tasks). Then, I switched to MailerLite and was quite happy with it, though I felt somewhat limited with their design options (email & form editors). Then I switched to Moosend and debated for quite a while between Moosend and Sender. I found Moosend's admin console also a bit cluttered (though much better than Mailchimp's), and wasn't really all that happy with the email editor (even though it's really flexible, the UI experience wasn't the best). I also considered other email providers but quickly discarded them because either they didn't provide an inviting 'entry level' plan or the user experience/UI didn't look all that promising.Reasons for Switching to Sender
A free entry level plan, with the most reasonable scalability pricing; the most straight forward UI; beautiful design / email editor features; the best customer service experience I've had so far (not only in comparison with email marketing providers but in general!).- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I love Sender.net, The best in the industry right now
Reviewed on 2021/11/09
the forms have helped me generate leads. Helped my email marketing far easier than i thought i...
the forms have helped me generate leads. Helped my email marketing far easier than i thought i would be
Pros
i love the mail automation and forms. it has helped me generate leads. i also love the overview feature. i helps me know the performance of my site in terms of visitors. wonderful feature.
The forms integrate easily.
Cons
i have not seen yet, started using sender.net for about three months now. I hope there will be non
Reasons for Choosing Sender
I was finding Automation and workflow difficult to set upSwitched From
BrevoReasons for Switching to Sender
To be sincere, Sender provides beginners like me up to 15000 mails per month to start our business and upgrade later. to me that is a very kind gesture. and almost all the features for the paid version is working with the free version. i am hoping to upgrade soon because i am not leaving sender. it is simply the best i have got.- Industry: Civic & Social Organization
- Company size: 2–10 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great alternative to more mainstream email marketing products
Reviewed on 2022/03/07
Pros
The price is right! This service has a wonderful price for the features included. For a small nonprofit, we were not willing to pay upwards of $50 per month to expand our contact list over 1000 people. Other than a few missing features, it offers almost everything you would find at a competitor. The campaign designer is simple to use and offers lots of opportunities for customization. I also find that the support team is VERY helpful and responsive. Overall, I love this product and I hope the Sender team continues to add features!
Cons
There are a few minor features missing that would improve our experience with the product, including:
- The ability to send test emails to a list (rather than just a single person at a time)
- The ability to add a note to send with a test email
- The ability to add a "Share Campaign with a Friend" button comparable to Mailchimp's share feature
- An easily accessible link to the browser version of a campaign, even after the campaign is sent
- The ability to insert a video into the body of an email with a "play" button (currently, videos are automatically changed to gifs and will play when the email is opened)
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love the product, the UI and the Support
Reviewed on 2021/07/01
Pros
Amazing UI. It is super easy to use if you want to only do Email Automation. Other tools are super expensive and pack a bunch of features that you don't need. Or else, they are completely useless and buggy.
Cons
Maybe documentation of some features can be better but honestly, it was clear once I spoke to the support team
Reasons for Switching to Sender
Better Free Tier pricing that allows for scaled payout- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great tool at good price point
Reviewed on 2019/08/03
If your starting with email marketing and MailChimp isn't for you then this might be a great choice.
If your starting with email marketing and MailChimp isn't for you then this might be a great choice.
Pros
Easy to use interface
Good price point
Fast and helpful customer service
Decision trees and more
Cons
I could not find some of the questions I had in an online manual
Not many out of the box integrations available
Alternatives Considered
MailchimpReasons for Switching to Sender
It has a good amount of emails in the free option and it has great marketing tools such as the decision tree- Industry: Hospitality
- Company size: 501–1,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Product
Reviewed on 2023/06/30
Excellent
Excellent
Pros
Excellent product and very user friendly
Cons
More analytics to under to under the opening of emails and time spent
- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Sender Is An Excellent Choice
Reviewed on 2021/02/22
This product is excellent and inexpensive. It's a really fantastic platform for our non-profit and...
This product is excellent and inexpensive. It's a really fantastic platform for our non-profit and helps us keep connected to the community we serve without a great expense. The support is second to none. I don't think I have never worked with such a responsive support team, ever. It's almost instantaneous and they actively work with you to correct concerns and fix bugs if you find them. I really appreciate them so much!
Pros
The ease of use and point and click editor/formatting are excellent. They are always working to improve it. Even when I think it's working great already, they make changes that improve the experience.
Cons
I do not find this difficult to use. It is very user intuitive and takes no time to figure out and be on your way to creating really stunning newsletters. It actually took me a few months before I took the time (COVID interrupted) to really understand how much it could do, and once I had the opportunity, within one newsletter week, I was able to upgrade our newsletter reader experience a lot. If there was one thing I wish was different about it, it would be that I think I would like the newsletter browser version to be available as soon as I schedule the email version send. This way, I could schedule the social and website posts that share it at the same time as I schedule the email version to go out. Right now, I have to wait until it actually gets sent before it's available in the browser version to share. I understand this may be a coding and timing issue that can't be resolved. It would just be a time saver for me if it could.
- Industry: Telecommunications
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
24 hours supports really help me a lot.
Reviewed on 2022/04/29
with more than 10 years' experience, we have many customers' emails. Some of them just lost contact...
with more than 10 years' experience, we have many customers' emails. Some of them just lost contact after a long time of no contact. It is a hard time during pandemic, we can not join any exhibitions. So we hope to keep in touch with our old customers. email marketing is what we need. And not only us, but also our competitors, our customers, all of them are using email marketing.
Pros
The product email campaign is not easy to use. I met many problems, but the 24 hours support engineers help me a lot to get used to the product.
[SENSITIVE CONTENT] offers excellent support. I asked the same problem with 2 engineers. She could solve the problem in 2 munites!
Cons
verify domain. I have used this product for many days, but I still have not passed the verification things. There is weak support for this part. And it leads to our domain email returning much yesterday. My webmaster requires us to change a new domain.
- Industry: Internet
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Satisfactory support & Service
Reviewed on 2021/09/13
Pros
Marketing Automation, Customer instant support!
Cons
I don't see anything wrong with them but the search will continue.
- Industry: Retail
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Sender is great!
Reviewed on 2021/09/05
I started using sender following a number of good reviews. And they weren't wrong! so user friendly...
I started using sender following a number of good reviews. And they weren't wrong! so user friendly as i Have ZERO experience with this kind of thing. Support team are UNREAL! They have solved every issue for me and they are so prompt and friendly. [SENSITIVE CONTENT] have been amazing!
Pros
Everything! All automated and campaign emails
Cons
Nothing so far - everything I have used has been great
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Great!
Reviewed on 2017/11/10
Pros
Well delivery is very good! I like the way emails are sent to my customers, I tried using getresponse before but it failed miserably.
Cons
Im missing few things, but it's ok, support takes care of it! It could be more user friendly I guess, but the team at sender seems to be working hard on it!
- Industry: Electrical/Electronic Manufacturing
- Company size: Self Employed
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Excellent beginner's tool
Reviewed on 2022/11/30
Pros
Simplicity. Other email automation systems include several pointless features that only serve to confuse users.
Cons
It's a pretty new piece of software, which is wonderful but makes integrating it with other programs a little challenging.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Tool
Reviewed on 2021/08/15
It helped us to reach all of our clients fast and easy. It is very easy to use.
It helped us to reach all of our clients fast and easy. It is very easy to use.
Pros
user friendly, lots of funktionalities, great customer service who can solve problems in 2 seconds.
Cons
There is nothing. It is easy to use and you can see that they work on the app constantly to make it better.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Cool Features and Pricing
Reviewed on 2021/01/27
Pros
I love it cos the price suit my budget and the features are cool
Cons
They should add landing page designer and allow web form without title
- Industry: Writing & Editing
- Company size: Self Employed
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review
Reviewed on 2021/10/22
Pros
The support I got from [SENSITIVE CONTENT] when I was having problems.
Cons
I didn't find something that I don't like