Great marketing tool for beginners
I like the Sender app and maybe is a great option if you don't need much of email marketing on your website. This app has great features when comes to making a double opt-in on the subscriber forms and separate the email lists easily.
This software allows you to start in the process of email marketing without question. Is easy to deploy on WordPress and has a great tool for visualizing the process of sending emails to your customers.
It's a very new software which is fine but makes it a bit complicated if you want to integrate it with other apps like Contact Form 7.
If you want to make an integration to another app the process is highly complicated if you don't know anything about coding.
Well delivery is very good! I like the way emails are sent to my customers, I tried using getresponse before but it failed miserably.
Im missing few things, but it's ok, support takes care of it! It could be more user friendly I guess, but the team at sender seems to be working hard on it!
my experience with SENDER
Everything is good and perfect with a great customer support
this is the most powerful company that I'm with , Ease of Use and anti-spam , good email templates also all my message go to the inbox , good communication with my subscribers , i'm really so happy to work with this company
Easy to use, feature rich mass mailing service. Definitely recommend.
Great for the newbie that doesn't want to deal with setting up their own email servers.
The support is always on point. They are consistent on getting back to you, and the system is easy enough for the newbie to get emails out and seems to have features to grow into.
It's feature rich, so it can look overwhelming, but once you figure out that you're only going to use a few features to begin with, it's not that bad.
Response from Sender.net
Thanks Joshua. Happy to help!
Love it - it's a great app but the textbox is a deal breaker for me. If you can fix that I don't see how you can't succeed.
It's simplicity and easy of use. The overall UX is very well structured.
As a power user I find the Rich Textbox editor SUPER frustrating. It doesn't adhere to standard key strokes. For example Shift + End should select all the text fro current cursor position to the end of the text. But it instead moves to the last text box. Similary any of the arrow keys don't work as they should be intended they simply scroll the page. If I want to move to a different line I need to use the mouse.
Usage could be MUCH better!!
It's a free service that a small - once a moth - group can use without "extra" frills and extra costs.
It's free for me (Small user) as my Group is a NP club Newsletter that goes out each month to a small group of members
Layout can be better -I find I'm hunting around for different things all the time. Many of the steps I need to do are not logical or straight forward.
Response from Sender.net
Thanks for the review! Please let us know what you're constantly hunting for into our live-chat or email support. Only once we will know the exact problem we would be able to either find the solution or improve the system! Do not hesitate to get in touch via live-chat or email, our user support is there to help you out.
Great tool at good price point
If your starting with email marketing and MailChimp isn't for you then this might be a great choice.
Easy to use interface
Good price point
Fast and helpful customer service
Decision trees and more
I could not find some of the questions I had in an online manual
Not many out of the box integrations available
Sender meets my requirements
I have been using Sender to circulate a weekly newsletter to some 1300 addressees. We are a non-profit, with no budget, so I chose the free version. Yet, when I needed advice on my first mailing, I received an immediate, clear, detailed assistance by chat.
The help I needed was really due to my incompetence in all IT things, for I realised after the first mailings that navigating the site is easy. My best advice is to use the testing functionality. There is a possibility to view your message as it will appear on a computer screen and on a smartphone, but go further and send the intended email to yourself and a couple of friends on different mail platforms. Then correct what doesn't look right.
Adding/deleting addresses is easy. The system manages the Unsubscribes. A report comes back after every mailing showing how many recipients opened the email, and what links they clicked.
Formatting, at least for the template I chose, is easily adaptable.
This is exactly the solution I could hope for.
Prompt assistance by chat, ease of use,
My requirements are limited, and I see nothing would improve my experience
Great Product. Very easy to use.
They've been great. Their product is easy to use and whenever I've done something silly, and can't figure something easy out....they've been exceptionally quick in helping out and solving my problem.
Let my emails/newsletter reach the professional level.
No complaints at all, great product, simple to use, excellent support
Solid email marketing platform
I set up a sequence of emails to employees, they automatically get added to a list. Made my job easier - all employees are informed about company events, like parties, workshops and training. Email insights are brilliant. Can keep track of who opens the emails and such.
The simplicity approach blows my mind. No unneeded utility. The learning curve isn’t steep. it's perfect for me
No suggestions or complaints. Enough power under the hood for me. they are actually concern about our need.
Sender is Amazing!
Saves so much time and encourages a beginner like me.
I love how non-complicated the interface is, and how smooth it goes. The verification process was also very quick. A quick look at the screen, and you already know how it goes. Of course, there will be some questions but the learning process is really quick. The flow and how all the buttons are set up is really logical. And it is so smooth. Not clunky and lag. I am loving it!
Customer service is also quick to respond, polite, and has common sense.
I have only used it for a while so I cannot say yet what is lacking. However, I did not find a way to tag audiences so that may be one downside. But there is segmentation so you can work your way around it.
It's s a good alternative to Mailerlite
After spending lots of money on other tools like Mailchimp, Mailerlite, even Hubspot, I found that Sender had everything that I needed, just for like a fraction of the monthly cost.
Easy to get going. Could send out my first emails not more than a day after signing up for an account. The pricing is appealing.
It could have more advanced photo editing software built-in (cause I need that), but that's not really its job.
Overall experience is good
It is an agile and easy to use tool. Good organization of the shipments, being able to set the week in advance.
I had a problem updating the subscriber lists, but was quickly resolved by technical support.
Also, it would be very helpful to have more facility to generate new custom designs.
I love the support aspect, I have repeatedly received quick, helpful and outstanding service. Also newsletters display quickly in emails.
I don't like that you cannot log in using your email address. But that's a small thing. Sender is totally worth using.
Great Customer Service
I've only just started, but so far I'm happy with my first campaign!
Overall it's very easy to use, but when I did have questions the live chat function was invaluable - the best thing about the whole tool so far ;). Very friendly, quick and helpful.
I wish it included a feature to automatically send emails in the best time slot
We are boosting our email marketing
1-Ease of us
2-Value for money
4-Very fast in sending emails.
5-Good and Complete API
1-Help documents are complete or at least I could not find whatever I was looking for
2-They need some soft improvements in their UX. I couldn't find some features before asking help from their good online support
Excellent executive from the help desk, was very helpful and jumped on the platform live to attend
I already recommended the product
Easy to use and personalise and it obviates mail not going to JUNK. It was easy to upload material , lists, and user interface is friendly. Mostly it allows you to save others don't have that basic feature.
I could not work out the mail merge feature immediately but support quickly help navigate that . FAQ and videos need to be clearer and visible some were not so make sure it is clear
I realy Like it
Great overall experience. Easy to use.
Ease of use, price, the attentive support. Everytime I write to them, my problem gets solved. One of the main things that help ensure I am satisfied.
Pricing can use a redesign, but this is a minor con. Also, I would like to see an API tutorial in the future.