Yapp

4.8 (148)
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Mobile app builder for events, communications and community.

Overall rating

4.8 /5
(148)
Value for Money
4.7/5
Features
4.5/5
Ease of Use
4.8/5
Customer Support
4.8/5

97%
recommended this app
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148 Reviews

Reshma
Reshma
Overall rating
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

AMAZING! Everyone gets so excited every time we use this tool!

Reviewed on 2018/03/01

Better collaboration at all our events! Our teams are communicating better now too.

Better collaboration at all our events! Our teams are communicating better now too.

Pros

I have been using YAPP for over 2 years for our global conferences - to get people to engage, get excited, and as a way of reducing printed paper agendas and other print materials. I love the functionality, and how easy it is to upload and use - I have had to test out another event app and that was very difficult to use. I especially love that I can upload a simple CSV file with participant names and that comes up so easily. I really do enjoy working with the tool - and being able to upload files so easily!

Cons

The cost - sometimes I find it high. The only other thing I would say is the way apps are archived so you can't see some from the previous year.

Katrina
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Use of Yapp for Conference

Reviewed on 2024/01/16

I have used Yapp for several conferences. I find it very easy to work with and a high adoption...

I have used Yapp for several conferences. I find it very easy to work with and a high adoption rate among users, which decreases our need for printing programs. When users were unsure about using the app instead of a printed program, many return the program after a short time using Yapp. Very convenient for me as the conference planner to have all the information on my phone.

Pros

Yapp is very easy to set-up and does not require technical staff to do so. It is also easy for users. My conferences frequently have attendees with intellectual disabilities and autism and they find it easy to use and helpful.

Cons

Would like to see a little more flexibility in template pages.

Response from Yapp

Thanks for the review, Katrina. I'm glad to hear we're helping you cut down on your paper and printing needs!

Jessica
Overall rating
  • Industry: Civil Engineering
  • Company size: 201–500 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Ease of Use

Reviewed on 2023/10/03

Pros

Having no experience creating and app and not very tech savvy this made it pretty easy for me to figure out and worked mostly pretty well.

Cons

During our conference half of the attendees could not download the documents provided.

Cynthia
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy Build & Ease of Use

Reviewed on 2023/11/27

Very positive experience went over very well with all our members, attendees, sponsors, speakers...

Very positive experience went over very well with all our members, attendees, sponsors, speakers and exhibitors! Would highly recommend!

Pros

The Yapp was very easy to build and made it easy for our attendees to have access to the most up-to-date information for our event, as well as having complete access to our Sponsors, Speakers and Exhibitors information and materials all in one place! Was a very plug and play software!

Cons

Wish we could have had our social feed automatically upload to our social media and not just in the app.

Response from Yapp

Thanks for the terrific review, Cynthia. Syndicating posts to public social media is a feature we will explore in the future!

Deanne
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Yapp for event

Reviewed on 2023/05/25

Pros

Very easy to use and intuitive which is important for a small team that is new to administering a conference app. Also easy to use and intuitive for our conference attendees which this was their first time using an app at our conference.

Cons

The alerts/notifications would not push to users in the app unless they had specifically gone through their phone settings to allow the notifications. I'm not sure if this is anything Yapp can do anything about, but this would be a game changer. Also, assuming Yapp can get the notifications to push to users, the ability to schedule those notifications would be fantastic. Tracking continuing education (CE) is a major missing piece for Yapp. Conference apps should be able to track users attendance at sessions as a mechanism for organizations to award CE credits.

Response from Yapp

Thanks for the thoughtful review, Deanne. Yapp will automatically prompt users to allow it to send push notifications when it is installed, but it is true that users must choose to allow them. We recently added a scheduled posts feature -- more info at https://help.yapp.us/en/articles/6767384-scheduled-posts. Finally, CE tracking is definitely something we are keen to add to Yapp. Thanks for letting us know it is important to you!

Angel
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Happy to have Yapp

Reviewed on 2023/08/14

Anytime there has been an issue, Yapp is fast at connecting with us and helping us out.

Anytime there has been an issue, Yapp is fast at connecting with us and helping us out.

Pros

The fact we can change anything quickly, and have information right at the fingertips for our staff and faculty.

Cons

Nothing that comes to mind right now that is relevent.

Response from Yapp

Thanks, Angel! Glad to hear that our editor UI has helped you make quick changes when you need to.

Nicole
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Very Easy to Use

Reviewed on 2023/10/02

We had a great experience. Your customer service was very helpful and jumped in to help me in a...

We had a great experience. Your customer service was very helpful and jumped in to help me in a bind. I was very grateful for their help!!

Pros

Yapp was very easy to set up. I figured it out myself without using any tutorial. It was great for a conference. We were able to quickly purchase and have it set up within a day.

Cons

I wish that you could change the Yapp icon so that it can be personalized for our own event, vs it being Yapp. I found that our attendees were looking for our event name vs yapp.

Response from Yapp

Thanks for the thoughtful review, Nicole. The Icon/Name is definitely a trade-off with our container app approach. Overall, we believe that we can offer the best value to our customers this way, but we also wish that level of customization was something that the platform operators made possible for us.

Andrea
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Elegant Solution for a Small Staff Making a Big Impact

Reviewed on 2023/07/31

Pros

We are a statewide healthcare organization with a small staff and a large annual conference of VIP attendees. We've used Yapp as our event app for 4 years now, and no longer produce a print program or any other paper materials, saving money and time. Our attendees are executives who range from 30- 70+ years old and do not bring support staff to this meeting, so ease/intuitive mobile use is key. Yapp is incredibly easy to use for both our staff and attendees. It's a simple, visually attractive interface with ample customization opportunities to promote speakers and sponsors--and all at a fantastic price point--no need to invest in more tools than your organization needs. This is one of the best purchases we've ever made in allowing our small staff to make an immediate customer experience impact.

Cons

Not at this time. Thank you. Not sure this needs to be required.

Response from Yapp

Wow, what a great review, Andrea. Thank you -- makes us proud to read this. But don't worry, we won't rest on these laurels: we'll keep working to make Yapp better and better!

Lisa
Overall rating
  • Industry: Higher Education
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Leadership Kentucky Review

Reviewed on 2023/07/31

Communication is extremely important with our programs and this gives us the tools to do that...

Communication is extremely important with our programs and this gives us the tools to do that efficiently.

Pros

Love the scheduling feature. This allows us to electronically share our agenda and users have access at all times on their mobile devices.

Cons

I would love to use the app to update and make changes on the admin side.

Response from Yapp

Thanks for the thoughtful review, Lisa. We hear you about admin updates from mobile, and it is something we would like to support one day. In the meantime, a tablet/iPad is a great solution for day-of on-the-go changes.

Cecily
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The YAPP app was really a benefit to our program efforts

Reviewed on 2023/10/30

It was a most productive experience and will definitely use Yapp again next year for our annual...

It was a most productive experience and will definitely use Yapp again next year for our annual Symposium. Attendees voiced many positive comments and felt it was easy to use as well.

Pros

This app was easy to create, especially by someone who is not experienced with app development whatsoever.

Cons

Can't think of anything as I found it very useful and online support was great.

Response from Yapp

This is great, Cecily. When my partner Maria and I founded Yapp in 2011, we wanted to empower people just like you, who had no development or design experience -- I'm so glad to hear that we're delivering on this mission to this day.

Caleb
Overall rating
  • Industry: Insurance
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Yapp Review

Reviewed on 2023/01/30

I had/am having an amazing experience with Yapp. Customer service is exceptional! They always...

I had/am having an amazing experience with Yapp. Customer service is exceptional! They always answer very quickly and get back to you with answers to any questions you have (or problems you encounter while editing your app). Shoutout to [sensitive content hidden] at Yapp for all his wonderful help! The user experience was also great. I was easily able to build my app by adding specific features. Yapp also has a help center where you can look up how to complete something (EX: how to upload attendees, overall tips & tricks, etc.)

Pros

Ease of use. Yapp has templated pages to use in the app so you do not have to build anything from scratch. (EX: polls, schedule, agenda, etc.). Additionally, any time you have a change to make to your app, it is completed in real-time and after "publishing" your changes, attendees who downloaded your app will see these new changes the next time they view the app.

Cons

Reporting features are good (EX: app usage, engagement stats) but I feel like a little more can be done here so administrators can dive deeper into the data to analyze.

Alternatives Considered

Whova

Reasons for Switching to Yapp

One big reason was the price (much cheaper compared to Whova and what our company needed at the time).If you need an app for a specific company conference and want your attendees to have information at their fingertips in an easy way, Yapp is a great company to go with!

Response from Yapp

Thanks for the thorough review, Caleb. I especially appreciate that you called out our help center. It is a great resource to learn the ins and outs of Yapp. We look forward to working with your org for the years to come!

Tracy
Overall rating
  • Industry: Government Administration
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Yapp for Educational Conferences

Reviewed on 2023/06/29

Pros

We utilize Yapp for various conferences held under our agency that users may attend many of. One of the great features is that the conferences are stored in the app itself and they are able to jump between conferences and simply update content instead of redownloading a new app for each conference.Also, Conferences are EASY to set up and manage.

Cons

We really have nothing at this time to input.

Response from Yapp

Hi Tracy, it is great to hear that Yapp has found a use across multiple conferences for you agency! Thank you for taking the time to leave this review.

Inez
Overall rating
  • Industry: Events Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Worth looking into for an app solution!

Reviewed on 2023/08/08

i like it!

i like it!

Pros

Yapp is really easy to use. Very clear cut, customizable, etc.

Cons

It does not integrate with Cvent, our event management system. For our registrants to have to select their sessions on our reg site and then to have to re-build that schedule once they got the app was an extra step our registrants did not appreciate.

Response from Yapp

Great feedback about the integration challenges, Inez. We'll take it to heart as we plan our improvements to Yapp. Glad you are enjoying it overall!

Greg
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

75% Happy

Reviewed on 2023/08/25

Once I get throught the difficulty of initial setup the use is relatively easy.

Once I get throught the difficulty of initial setup the use is relatively easy.

Pros

I like the acccesability on a mobile device. It works quite well and updates immediately.

Cons

Setting up a new conference and transferining common information from past conferences is not intuitive or possible.

Response from Yapp

Hi Greg, Thanks for the positive review. Regarding setting up a new conference, I'd encourage you to check out our "Clone App" feature, and to get in touch with our support team if that doesn't do the trick for you!

Kate
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 201–500 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Camp App Review

Reviewed on 2023/06/29

We keep using it year after year and haven't found a better option for what we need.

We keep using it year after year and haven't found a better option for what we need.

Pros

How easy it is to use and push notifications.

Cons

Figuring out how to input some info like a schedule.

Response from Yapp

Hi Kate, we're trying to be the best option out there! Thanks for your review. If you have any specific questions about updating the schedule, reach out to our support team and we will make sure you get the help you need to be confident and efficient with those changes.

Kevin
Overall rating
  • Industry: Arts & Crafts
  • Company size: 11–50 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great for our event!

Reviewed on 2023/10/10

Overall our experience was seamless, easy and fun.

Overall our experience was seamless, easy and fun.

Pros

We choose YAPP because it met all of our needs for our weekend event. The pricing was great for only needing to use it for a short period of time. The features are exactly what we needed and we like the ease of use for our conference attendees. We typically work with an older crowed that can sometimes struggle with technology but they dowloaded and use it with ease!

Cons

I do wish the the lowest level allowed for more than 1 admin, but we are able to work with it.

Response from Yapp

I'm glad to hear that our product and pricing met you and your attendees at the right spot. We've worked hard to keep Yapp easy-to-use, and it's nice to see that it is paying dividends. Thanks, Kevin!

David
Overall rating
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Events Management

Reviewed on 2023/05/04

It is worth mentioning the customer service side of Yapp, their response times have been excellent...

It is worth mentioning the customer service side of Yapp, their response times have been excellent and always willing to come up with a solution. We have not experienced any real problems, but the whole team have always been on hand to provide help and and advice about how to achieve what we have wanted to do. Having this support has been invaluable.

Pros

We use Yapp to share the details of our Arts Festival each year and the application gives us the flexibility to customise the look for the theme each year. Having the ability to clearly show the acts that are happening and include links through to performer details, it all works seamlessly. Following the successful use for the festival, we expanded our use for the induction of our new staff who join the school each year. Giving the ability to new recruits to be able to view information before they arrive, has been a great benefit.

Cons

We have yet to discover any significant flaws in the product and have been very satisfied with what we have been able to implement with the system.

Response from Yapp

Thanks for your review, David! It's great to hear about the way you're using Yapp at the school and providing great support is always our goal, but especially so for such kind-hearted customers like you.

Jane
Overall rating
  • Industry: Hospital & Health Care
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product for the money

Reviewed on 2023/11/16

Very good overall. Easy to use and set up. Great customer service.

Very good overall. Easy to use and set up. Great customer service.

Pros

Ability to have session location, times and presentations at your fingertips

Cons

Some links to documents were a bit hard to create.

Response from Yapp

Thanks for the rave review, Jane. We would love to hear more about how we can make it easier for you to incorporate your documents into the app.

George
Overall rating
  • Industry: Utilities
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great option for putting your event program online

Reviewed on 2023/06/05

We wanted an easy online program to mostly replace printed programs. Yapp delivered what we needed...

We wanted an easy online program to mostly replace printed programs. Yapp delivered what we needed and was easy to use.

Pros

Very easy to set up panels and speakers, add bios, pictures, and panel descriptions. Liked being able to add sponsors as well as logos. Nice import function for attendees from our other registration platform via a CSV upload.

Cons

I didn't realize that the download itself is static, i.e., if a user downloads the app and then selects the event program, and subsequent changes to that program did not seem to be refreshed for the users. We had some late changes for speakers but that information couldn't be updated for users who'd already downloaded the app.

Response from Yapp

Hi George, published updates definitely get reflected in the app for users who have already downloaded it. You can find some more info on how this works in our support article here: https://help.yapp.us/en/articles/17058-when-does-my-app-update-after-i-ve-published

Elizabeth
Overall rating
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great App

Reviewed on 2023/03/17

Parents and students alike have been extremely happy with the use of the app. Keeping our stakeholde...

Parents and students alike have been extremely happy with the use of the app. Keeping our stakeholder happy in even smaller things boots our performance and job satisfaction with stakeholders.

Pros

Our school uses this app for the many and varied trips our school sponsors for students. We use it for students and maintain a separate one for chaperones. All events, addresses, student information and more are kept in the appropriate apps and allows us to control social media for parents to follow the trip. The customer service is extremely efficient and appreciated. Ease of use is a huge pro.

Cons

Would probably like a bit more customization for event graphics on the cover

Response from Yapp

Thanks for sharing your positive experience using Yapp for school trips, Elizabeth. Glad to hear it is serving your students and parents well, and that it has been easy to work with on your end. Regarding the cover graphics, we do have a custom cover feature. Reach out to our support team or check out our Help site for more info!

Shirley
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Annual Conference Agenda

Reviewed on 2023/06/26

Our attendees loved the app and asked hardly any questions about the conference because they had...

Our attendees loved the app and asked hardly any questions about the conference because they had every thing they needed in the YAPP App.

Pros

150+ attendees used the app to see agenda and any updates to the conference. We didn’t have to print agenda, maps, or updates.

Cons

There was nothing we didn’t like. No Cons for us.

Response from Yapp

No paper, no complaints, few questions -- I love it! Thanks for your review, Shirley.

Jaclyn
Overall rating
  • Industry: E-Learning
  • Company size: 51–200 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great App

Reviewed on 2023/08/29

Using this app was a great experience and management tool for Middle College Orientation.

Using this app was a great experience and management tool for Middle College Orientation.

Pros

Yapp is easy to use and allows many students to access information by use of their device.

Cons

Trying to get break out information during sessions was a bit tricky

Response from Yapp

Thanks for your review, Jaclyn. We would love to help you improve access to breakout info -- contact our support team and let's discuss!

Nell
Overall rating
  • Industry: Philanthropy
  • Company size: 51–200 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Worth it!

Reviewed on 2023/05/01

I'd like to be able to edit the Yapp from my phone.

I'd like to be able to edit the Yapp from my phone.

Pros

I supervise a team of 100 (mostly retired) volunteers. Switching to Yapp for our annual meeting saved us nearly $2,000 on printed materials and was user friendly. Even our critics became Yapp fanatics by the end of the conference.

Cons

We would love to use an appreciative inquiry model for surveys - utilizing open ended questions, rather than polls. I'd love to be able to use this next year for our annual meeting.

Response from Yapp

Excellent feedback, Nell, and I'm glad we were able to save you some cash. We hear you on the more flexible surveys -- working on it!

Marcus
Overall rating
  • Industry: Real Estate
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Seamless experience

Reviewed on 2023/05/01

Pros

Building out the app was very straightforward and simple. I loved the capability to schedule announcements, as it was crucial to why we used the app during our conference.

Cons

None that I can think of at this time. It achieved what I was looking for.

Response from Yapp

Glad to hear that about scheduled posts, Marcus -- that is a recent addition to the platform!

Suzanne
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Conference App

Reviewed on 2023/02/16

I was very happy with the app. I would highly recommend.

I was very happy with the app. I would highly recommend.

Pros

The ease of use was great, I loved that I could copy and paste as well as drag and drop for photo

Cons

I didn't find any I think some of the things that I think were missing were more I need to understand the app better to roll out certain things to our delegates.

Response from Yapp

Thanks for the endorsement and recommendation, Suzanne. It means a lot. Also, we love that you discovered the copy and paste feature for image uploads!