NiceJob

4.9 (195)
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Reputation marketing with reviews, social & SEO tools

Overall rating

4.9 /5
(195)
Value for Money
4.8/5
Features
4.8/5
Ease of Use
4.9/5
Customer Support
4.9/5

98%
recommended this app
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195 Reviews

Joseph
Joseph
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

AMAZING TOOL & WORTH THE INVESTMENT

Reviewed on 2019/01/10

The executive has helped us build our website, he knows what he's doing, super knowledgeable,...

The executive has helped us build our website, he knows what he's doing, super knowledgeable, professional, kind, and FAST! If there's a question you have or something you'd like to change on your website - they make it happen quick! We're used to waiting days - weeks for website changes to happen.

OVERALL AMAZING STAFF AND INCREDIBLE SERVICE.
5 STARS ALL THE WAY! THANK YOU ALL FOR YOUR HELP.

Pros

*Integrates seamlessly with our scheduling system - HouseCall Pro.
*Automatically text & emails our clients asking if they would recommend our service after a job is clicked "finished."
*When we first joined we started off with 41 reviews, we're now at 180 reviews total. That is a 340% increase!!
*We've gotten more exposure on Google & Facebook because of the amount of reviews we've gotten through NiceJob
*Our SEO has skyrocketed through the amazing website they built us at Convert.

Cons

The only con, is it doesn't integrate with Yelp for our customers to leave a review, but that is simply because Yelp has a strict policy.

Response from NiceJob

Wow thats awesome Joseph!! Great to see that kind of results generating reviews with NiceJob. And just wait till you see the new features we're rolling out soon!

MICHAEL
MICHAEL
Overall rating
  • Industry: Facilities Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best reputation management platform for small businesses

Reviewed on 2019/05/16

Being one of the smallest companies in a competitive market, it was a struggle to show the public...

Being one of the smallest companies in a competitive market, it was a struggle to show the public how much our clients loved us. This has made it easy for all of our clients to share their experience, for us to show the client outcomes and then it's a great platform to update our website and social media sites with all of it.

Pros

It has made it easy to maintain the online reputation of our small business while sharing everyone of our customer testimonials with the world.

Cons

The web app when interacting with the device on mobile has been slow/buggy.

Verified Reviewer
Overall rating
  • Industry: Law Practice
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Growing Platform, Needs Improvement

Reviewed on 2018/07/24

Pros

NiceJob is easy to use out of the box. It's great for businesses that are starting out and getting their feet wet at collecting and managing reviews.

Cons

NiceJob integrates with very few sites for leaving reviews. It does not integrate with sites for specialty businesses (e.g., legal, financial, real estate, etc.). Thus, it is limited for use by general, small businesses.

Response from NiceJob

Thanks for the review, we really appreciate feedback, and love hearing that you found it easy to use! We're integrating with several new specialty review channels in the medical and legal fields in the coming months, and just released an integration with Zillow! Please let us know if there are any specific sites that you'd love to see integrated and we'll do our best to have them added to our roadmap.

Jeff
Jeff
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product for the price!

Reviewed on 2021/08/04

Very positive

Very positive

Pros

What can I say? The features work, the people are easy to work with, and we get more reviews.

Cons

Really don’t have anything I could complain about. It works.

Gabriel
Gabriel
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great reputation management

Reviewed on 2022/01/13

Great experience so far but not amazing as of yet

Great experience so far but not amazing as of yet

Pros

I really enjoy the reviews that I've accumulated so far with the software and want to grow

Cons

Some things aren't explained in anyway to help learn it

MICHAEL
MICHAEL
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

From 20 to 130 reviews in just a few months! And our social media marketing had never looked...

Reviewed on 2018/06/26

It has changed our SEM, SEO and reputation for the better. We're getting client and prospect...

It has changed our SEM, SEO and reputation for the better. We're getting client and prospect engagement on social media through the automated posts and regularly get compliments on our high level of communication.

Pros

The software guides our clients thorough what some feel is the arduous task of leaving a positive review. It helps remind them if they wanted to leave a review and then shows then the review sites that they already use.

Cons

Someones the AI doesn't detect that a review had been left by a particular client and it continues to nudge them, much to their annoyance. These are few and far between, though.

Response from NiceJob

Love hearing results like that! It's been great working with you Michael, thanks for sharing!

Barbara
Barbara
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Very responsive technical support

Reviewed on 2023/01/02

Overall I like the app. It has offered me a solution to solicit reviews from my clients.

Overall I like the app. It has offered me a solution to solicit reviews from my clients.

Pros

Setup was fairly simple and when support is needed the company is very responsive. I like the aesthetic of the widget and the ability to customize the messaging.

Cons

Understanding how to navigate the campaigns for referrals and add widgets to our website has been challenging.

Mary
Mary
Overall rating
  • Industry: Individual & Family Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Effective - I've seen great results

Reviewed on 2022/03/24

Pros

The workflow is wonderful. Once contacts are uploaded, NiceJob takes it from there. I'm able to customize the messages that are sent to customers. I can hand-select customers I'd like to ask to review us.

When sharing reviews on social media, I'm able to attach a relevant photo. Reviews over a certain number of stars (I choose how many) are shared automatically on social media accounts that I choose.

Cons

It doesn't work with Mindbody Online (yet). I need to upload a .csv file regularly, then click "invite" to get the ball rolling.

When posting reviews on LinkedIn, the only option is to post to my personal profile rather than the company page. This may be a LinkedIn thing rather than a NiceJob thing.

Jennica
Jennica
Overall rating
  • Industry: Individual & Family Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Beautiful, professional, custom website with integrated review software

Reviewed on 2020/09/13

I had a beautiful, professional looking website created that has done wonders for my business, as...

I had a beautiful, professional looking website created that has done wonders for my business, as have the reviews I've received through their system.

Pros

I submitted my custom requests and they built the website for my company in a very reasonable amount of time. I love that it's a monthly subscription instead of a huge upfront cost. The review portion of the software is awesome as their system does all the emailing and following up for you. Excellent customer service as well.

Cons

I'd love it if there was a eCommerce option available that integrated with the website. Other than that, I've had no issues.

Jim
Jim
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Well designed, effective, great product & service

Reviewed on 2020/07/01

Obtaining reviews from customers has always been a challenge. We would get them when the customer...

Obtaining reviews from customers has always been a challenge. We would get them when the customer had the impulse to do so but otherwise we were not regularly getting this objective feedback from customers. This product has virtually eliminated that challenge.

Pros

Setup quickly
Integrated with my existing software (Housecall Pro)

Cons

I look forward to more related products. This product is very targeted on a specific function and does an excellent job. I only wish they had even more tools to help my business , I have that much faith in their ability to execute.

Daniel
Overall rating
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Extremely User Friendly and Best Customer Support

Reviewed on 2023/04/11

Pros

I like how it's integrated with Monday.com and Quickbooks and I can automatically get reviews. However, I'm most impressed with their customer support. I've never dealt with a company that is so willing to get help and get you onboarded like NiceJob. Even on a free trial, I spoke with 3 different customer support people to help me get everything set up and even did most of the setup for me.

Cons

No cons about the software so far and well priced.

Nikki
Overall rating
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I am grateful to have found Nice Job

Reviewed on 2023/03/29

Pros

I like that they have been able to generate reviews quickly for my business than I was able to do myself. Love that I can integrate Google!! That was definitely a huge plus!!

Cons

I honestly haven't found anything I didn't like.

James
Overall rating
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Nice Job is AWESOME!!!!

Reviewed on 2023/02/03

Super helpful staff and have answer all my questions and just been amazing!

Super helpful staff and have answer all my questions and just been amazing!

Pros

Super easy to use and extremely helpful!

Cons

I have not experienced any cons at this time.

Geoff
Overall rating
  • Industry: Construction
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Exceptional Customer Service

Reviewed on 2023/01/12

Pros

Nice Job was priced right and had great customer service. Love the Automated to Square feature to send review when invoice is generated. [SENSITIVE CONTENT] was fantastic, what a patient problem solver. Thanks for your hard work and exceptional customer service.

Cons

Nothing yet. Everything has worked the way it should

Lesley
Overall rating
  • Industry: Utilities
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Taken our business to another level!

Reviewed on 2022/12/21

Every single person I have contacted at NiceJob has been extremely helpful and knowledgeable. From...

Every single person I have contacted at NiceJob has been extremely helpful and knowledgeable. From the start we have been very satisfied with the product itself and the ease of using the product.

Pros

This software is incredibly easy to use. Once the initial set up is complete you just let it run and do its thing.

Cons

We have yet to find anything about this software that we are not happy with.

Wayne
Overall rating
  • Industry: Alternative Medicine
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing product

Reviewed on 2022/01/22

Pros

Very easy to use. I like how they ask for reviews. The customer support is next level. Even helped me get it all set up on my website.

Cons

Doesn’t connect to my ehr. Not their fault, more my ehr’s fault.

Zayn
Overall rating
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great addition to a service company

Reviewed on 2021/04/16

No complaints at all, I've received reviews weeks after the initial job.

No complaints at all, I've received reviews weeks after the initial job.

Pros

The software is amazing because it automates your review system.

Cons

I haven't experienced any cons. The software integrates easily with multiple CRMs and all of your social media.

Joe
Overall rating
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Doubled our 5-star reviews in 6 months, upped employee engagement!

Reviewed on 2022/11/08

We're a home services business and have been using NiceJob for about 9 months, and it's terrific....

We're a home services business and have been using NiceJob for about 9 months, and it's terrific. In the first 6 months, we more than doubled the number of Google reviews we'd received in the previous 15 years! And the reviews are overwhelmingly positive. NiceJob makes it so easy for customers to leave a public review. It turns out if you make it easy, customers are happy to share good things about your company. There are lead generation features that seem simple to use, but we haven't deployed them yet. NiceJob support is fantastic - responsive, accommodating and solution-focused. A great experience overall.

Pros

The automated campaigns are simple and easy to customize. It's a lightweight solution that packs a big punch.

Cons

Default settings can make customers feel "pestered," but you can modify to suit your customer culture/expectations.

Carl
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Nicejob has helped my business gain a ton of reviews

Reviewed on 2021/08/27

It has been great working with nicejob in every aspect!

It has been great working with nicejob in every aspect!

Pros

Nice job took us from a 4.8 rating with 30 reviews up to 120 with a 4.9 and that is only google!

Cons

None, I dont have any complaints exept that I had to fill this section out lol.

Gurvinder
Gurvinder
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

''Good platform for markting''

Reviewed on 2022/05/31

This software comes with so many great features. Best for businesses and small offices too.

This software comes with so many great features. Best for businesses and small offices too.

Pros

The best platform to get the customer's reviews. We all require reviews to make our business successful. This tool makes it easy and flawless. Very easy and simple to use the software. Can be added with previous software easily. This helps me to make generate more clint and business too.

Cons

Nothing in this to make dislike. I like it. It has the best customer support. Easy to use and fast. No complaint at all. Can be added more featured in this it will make it more beneficial. Great product for collecting reviews.

Angela
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

NiceJob helps us with our reputation!

Reviewed on 2021/01/18

NiceJob has a proven system that I don't have to babysit. I LOVE anything that works right AND...

NiceJob has a proven system that I don't have to babysit. I LOVE anything that works right AND frees up my time!

Pros

The ease of set it and forget it! I've had ZERO issues once it was integrated with my CRM/scheduling app.

Cons

I would like to see a toggle/radio button to turn off review solicitation once a client submits a review. We have many weekly and biweekly clients.

Wayne Sargent
Wayne Sargent
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Thank you NiceJob!

Reviewed on 2018/08/16

Reviews are better than paid advertising and we have spent years slowly acquiring a stellar 5 Star...

Reviews are better than paid advertising and we have spent years slowly acquiring a stellar 5 Star reputation. Even the most spectacular results and promises from our most enthusiastic cheerleaders, do not always guarantee the follow through to an actual review. NiceJob makes this process painless and quick, resulting in a year’s worth of reviews in less than a month!

Pros

NiceJob has made the process of acquiring reviews a breeze. We perform the same high quality work as always but now our customer’s have an easy portal to tell the world!

Cons

I haven’t found any flaws in the system. It just works and well.

Response from NiceJob

Thanks Wayne! We love to hear that it's been that easy, thats our goal, to make this whole process as easy as possible, while getting you a ton of reviews!

James
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great added value

Reviewed on 2020/07/01

We have enjoyed much success with NiceJob and the time or two we have needed help the customer...

We have enjoyed much success with NiceJob and the time or two we have needed help the customer service is just as great. Thank You NiceJob!

Pros

Great idea that frees up the office from the chore of collecting reviews.Our reviews online have skyrocketed. We have as many reviews as the largest franchise plumbing company in our area. A online review presence is vital in today's market and NiceJob make sit easy and affordable to achieve.

Cons

Some reviews only get posted via NiceJob only and not on Google.

Rod
Overall rating
  • Industry: Environmental Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Automated and easy to follow up

Reviewed on 2021/10/12

Very easy and intuitive. All I need is automated.

Very easy and intuitive. All I need is automated.

Pros

The automation process takes the burden off my shoulder

Cons

There is no element that I liked least.

KYLE
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Awesome Product with Great Results

Reviewed on 2021/01/11

Excellent. A call was setup to address any concerns and tweaks were made to meet my needs. Just...

Excellent. A call was setup to address any concerns and tweaks were made to meet my needs. Just awesome

Pros

The ease of use to get the request for a review to the client/customer. In todays environment we all need reviews to drive business and NiceJob makes colleting this information hassle free and seamless.

Cons

in Stories I have to add pictures and collaborate/reply with the person who left a review. Because I deal with interior spaces in someone's home I am not able to interact as posting a picture is a violation of a persons privacy.