NiceJob

4,9 (179)
Reputation marketing with reviews, social & SEO tools

Overall rating

4,9 /5
(179)
Value for Money
4,8/5
Features
4,8/5
Ease of Use
4,9/5
Customer Support
4,9/5

99%
recommended this app
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179 Reviews

MICHAEL
Overall rating
  • Industry: Facilities Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best reputation management platform for small businesses

Reviewed on 2019/05/16

Being one of the smallest companies in a competitive market, it was a struggle to show the public how much our clients loved us. This has made it easy for all of our clients to share their experience, for us to show the client outcomes and then it's a great platform to update our website and social media sites with all of it.

Pros

It has made it easy to maintain the online reputation of our small business while sharing everyone of our customer testimonials with the world.

Cons

The web app when interacting with the device on mobile has been slow/buggy.

MICHAEL
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

From 20 to 130 reviews in just a few months! And our social media marketing had never looked...

Reviewed on 2018/06/26

It has changed our SEM, SEO and reputation for the better. We're getting client and prospect engagement on social media through the automated posts and regularly get compliments on our high level of communication.

Pros

The software guides our clients thorough what some feel is the arduous task of leaving a positive review. It helps remind them if they wanted to leave a review and then shows then the review sites that they already use.

Cons

Someones the AI doesn't detect that a review had been left by a particular client and it continues to nudge them, much to their annoyance. These are few and far between, though.

Response from NiceJob

Love hearing results like that! It's been great working with you Michael, thanks for sharing!

Ramiro
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Awesome software

Reviewed on 2022/03/26

Over all we give them a 5 star on everything.

Pros

We like the fact that the reviews can generate effortlessly at a great pace.

Cons

I wish we could fix the BBB link it’s hard to get reviews there.

Jim
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Well designed, effective, great product & service

Reviewed on 2020/07/01

Obtaining reviews from customers has always been a challenge. We would get them when the customer had the impulse to do so but otherwise we were not regularly getting this objective feedback from customers. This product has virtually eliminated that challenge.

Pros

Setup quickly
Integrated with my existing software (Housecall Pro)

Cons

I look forward to more related products. This product is very targeted on a specific function and does an excellent job. I only wish they had even more tools to help my business , I have that much faith in their ability to execute.

Ben
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Software run by a Great Team!

Reviewed on 2018/08/04

I am overal very pleased with them. Even when there was a problem, their management team quickly took it upon themselves to correct it. They really stand behind their product and it clearly shows. I am so happy that I invested in their review management software and their website design product. (Nicejob Convert)

Pros

Amazing review management software. Easy to use, very customizable, their convert website product brings results.

Cons

Their Zapier integrations can have faults.

Response from NiceJob

Thanks Ben! And such a pleasure working with you as well.

Doug
Overall rating
  • Industry: Environmental Services
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Probably one of the easiest programs I've set up for business and that actually works.

Reviewed on 2018/02/10

Pros

The fact that this actually works and works well is huge. With so many tech companies out there, it's hard to choose. With NiceJob I've received about 10 reviews within a few days! This was only during the free trial. The paid version integrates with my dispatch software and will automatically work once jobs are complete! Saves time and makes money all at the same time! Excellent ROI!

Response from NiceJob

Thanks for the great review Doug! Love hearing feedback from our customers, and if you love how effective NIceJob is now, wait till you see what we have coming!

Richard
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Don’t look anywhere else!

Reviewed on 2022/06/17

From the initial call to the setup, support and the pricing they get it!

Pros

The automation of the program and the high return of reviews!

Cons

Nothing at all, so far everything that was said has come true and I am so glad I went with them.

Lynn
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Perfect solution

Reviewed on 2022/08/30

I have had a wonderful experience so far

Pros

The easy of software, great support and a good price

Cons

Would like to know when someone opens the txt or email...for the review request

Alternatives Considered

Birdeye

Reasons for Switching to NiceJob

Cost
Melinda
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Nice job

Reviewed on 2022/06/25

Automating the review request

Pros

It automatically sends the reviews to the different sites of our choosing and we do not have to get them dine manually

Cons

There was no cons for us we loved it. If there is any cons the pros outweighs it

Cale
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Would recommend to everyone who wants reviews.

Reviewed on 2022/06/17

Pros

This delivers results. They make getting reviews easy

Cons

Nothing at all. This software is awesome. I would recommend to everyone who want reviews.

Ami
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing! Amazing! Amazing!

Reviewed on 2020/07/01

I cannot say enough good things about NiceJob. Since implementing, our business has grown so much. We moved to the top of Google Reviews and business has exploded. It's so easy to use and actually builds business. We started with 3 google reviews and in a year have over 100.

Most importantly though is how amazing the customer service is. During COVID when we weren't sure if we would have to stop operating and were cutting costs, instead of cancelling, the guys at Nicejob offered us two months of free service to keep things going. Wow. So incredible.

We love Nicejob so much and cannot say enough good things. Highly, highly recommend the investment.

Pros

Easy to use
Customer service
Automatically does all the work for you
Clients love it

Cons

Cannot think of anything. Its an amazing product and we haven't had any issues.

Terry
Overall rating
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Take Your Business to the Next Level

Reviewed on 2021/08/31

Nicejob has made automating the review process so easy. Since joining Nicejob our reivews have jumped from 18 to over 400. The integration with our CRM made it an easy process.

Pros

Ease of use. Great customer service . Automation and time saving

Cons

I have no complaints or Cons with Nicejob.

Dwayne
Overall rating
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Review

Reviewed on 2021/01/11

Pros

I love the fact that Nice Job sends customers notifications to give a review for my business!
The reviews help me to stand out amongst all of my competitors and generate me additional business.

Cons

I don’t have any dislikes about the software.

Nate
Overall rating
  • Industry: Individual & Family Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best company period

Reviewed on 2018/08/16

Honestly the quickest and most diligent company I have yet to work with

Pros

I haven’t worked with a better software company, they say will they will do them over deliver.

Seo value - incredible
Website - converting over 5x what it did previously
Reviews - coming in almost 15x more frequently now.

They are worth 10x what they charge, I will continue to be an advocate FOREVER!

Cons

Nothing, threw say what they will do and then over deliver

Response from NiceJob

Thanks Nate! Thats some pretty great results, so excited to hear that! And thanks again for taking the time to share your experience, its really appreciated.

Sanaz
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great customer support

Reviewed on 2021/08/16

Pros

Ease of use and customer support. It's easy to integrate and used by the staff.

Cons

The social media post appears with nicejob name.

Carl
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Nicejob has helped my business gain a ton of reviews

Reviewed on 2021/08/27

It has been great working with nicejob in every aspect!

Pros

Nice job took us from a 4.8 rating with 30 reviews up to 120 with a 4.9 and that is only google!

Cons

None, I dont have any complaints exept that I had to fill this section out lol.

Mary
Overall rating
  • Industry: Individual & Family Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Effective - I've seen great results

Reviewed on 2022/03/24

Pros

The workflow is wonderful. Once contacts are uploaded, NiceJob takes it from there. I'm able to customize the messages that are sent to customers. I can hand-select customers I'd like to ask to review us.

When sharing reviews on social media, I'm able to attach a relevant photo. Reviews over a certain number of stars (I choose how many) are shared automatically on social media accounts that I choose.

Cons

It doesn't work with Mindbody Online (yet). I need to upload a .csv file regularly, then click "invite" to get the ball rolling.

When posting reviews on LinkedIn, the only option is to post to my personal profile rather than the company page. This may be a LinkedIn thing rather than a NiceJob thing.

Jeremiah
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best review software on the market

Reviewed on 2018/08/07

We met company representative the ICE Expo and signed up for the free trial of NiceJob. We gained so many new reviews from the trial that it was a no brainer for us to continue using the software.

Pros

Ease of use, price, and RESULTS! Nicejob delivers the results they promise.

Cons

Nothing really. It has helped our online reputation tremendously.

Response from NiceJob

Love hearing about those results Jeremiah! That makes our day, and keep up the great customer service, your reviews are awesome!

Jennifer
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Tried Others - This is Great!

Reviewed on 2021/07/21

They called me after setting up free trial. Customer service is great!

Pros

Campaigns - Emails and Texting. Works with my CRM - Liondesk

Cons

How to add a single contact was not easily found.

Marv
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

More reviews!!

Reviewed on 2020/03/14

Great customer service. Easy integration.

Pros

It automatically sends the review when integrated with our CRM system.

Cons

Nothing. This is a great product!! It’s working!

Wayne Sargent
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Thank you NiceJob!

Reviewed on 2018/08/16

Reviews are better than paid advertising and we have spent years slowly acquiring a stellar 5 Star reputation. Even the most spectacular results and promises from our most enthusiastic cheerleaders, do not always guarantee the follow through to an actual review. NiceJob makes this process painless and quick, resulting in a year’s worth of reviews in less than a month!

Pros

NiceJob has made the process of acquiring reviews a breeze. We perform the same high quality work as always but now our customer’s have an easy portal to tell the world!

Cons

I haven’t found any flaws in the system. It just works and well.

Response from NiceJob

Thanks Wayne! We love to hear that it's been that easy, thats our goal, to make this whole process as easy as possible, while getting you a ton of reviews!

Zayn
Overall rating
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great addition to a service company

Reviewed on 2021/04/16

No complaints at all, I've received reviews weeks after the initial job.

Pros

The software is amazing because it automates your review system.

Cons

I haven't experienced any cons. The software integrates easily with multiple CRMs and all of your social media.

Molly
Overall rating
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best software for client reviews on Google and FaceBook

Reviewed on 2021/11/10

The team is responsive, gives great advice and is an advocate to helping our business succeed. We have been in business for over 13 years struggling to have our client's review our business. In less than a month, NiceJob has helped our company receive over 30 reviews and they keep coming in daily. I highly recommend NiceJob to any company that is looking to receive reviews from clients.

Pros

Highly responsive team
In less than a month, NiceJob has helped our company receive over 30 reviews and they keep coming in daily.

Cons

I wish this software could implement a way to have employees rate the company and send their review to Indeed and other job seeking sites.

Marvin
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use

We received more Google reviews in 7 days than we've received in the last three years.

Reviewed on 2018/02/11

Pros

Easy to setup and to use. The "Collect Leads" and "Trust Badge" widgets displays and work well with our current website. It's nice to show reviews collected from Google and other sources on our website.

Cons

We are new to NiceJob and because of this we haven't come across a true con for us. We do wish the stories widget was more customizable, right now the stories show as one big "page" that users can scroll through. It would be nice to have a rotating widget with a fixed size which may help for mobile pages.

Response from NiceJob

Thanks Marvin! Great feedback, and the team is working on a really cool type of rotating review widget I think your going to love!

John
Overall rating
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Absolutely blown away

Reviewed on 2018/02/02

Pros

Automated and so easy to use for my employees which makes my job better. I want my employees to use it more often.

Cons

Needed coaching with finding integration when trying to add a connection but now it has been improved because they respond to customer feedback fast

Response from NiceJob

Thanks John! Love working with you!