NiceJob Reviews
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195 Reviews
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
AMAZING TOOL & WORTH THE INVESTMENT
Reviewed on 2019/01/10
The executive has helped us build our website, he knows what he's doing, super knowledgeable,...
The executive has helped us build our website, he knows what he's doing, super knowledgeable, professional, kind, and FAST! If there's a question you have or something you'd like to change on your website - they make it happen quick! We're used to waiting days - weeks for website changes to happen.
OVERALL AMAZING STAFF AND INCREDIBLE SERVICE.
5 STARS ALL THE WAY! THANK YOU ALL FOR YOUR HELP.
Pros
*Integrates seamlessly with our scheduling system - HouseCall Pro.
*Automatically text & emails our clients asking if they would recommend our service after a job is clicked "finished."
*When we first joined we started off with 41 reviews, we're now at 180 reviews total. That is a 340% increase!!
*We've gotten more exposure on Google & Facebook because of the amount of reviews we've gotten through NiceJob
*Our SEO has skyrocketed through the amazing website they built us at Convert.
Cons
The only con, is it doesn't integrate with Yelp for our customers to leave a review, but that is simply because Yelp has a strict policy.
Response from NiceJob
Wow thats awesome Joseph!! Great to see that kind of results generating reviews with NiceJob. And just wait till you see the new features we're rolling out soon!
- Industry: Facilities Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best reputation management platform for small businesses
Reviewed on 2019/05/16
Being one of the smallest companies in a competitive market, it was a struggle to show the public...
Being one of the smallest companies in a competitive market, it was a struggle to show the public how much our clients loved us. This has made it easy for all of our clients to share their experience, for us to show the client outcomes and then it's a great platform to update our website and social media sites with all of it.
Pros
It has made it easy to maintain the online reputation of our small business while sharing everyone of our customer testimonials with the world.
Cons
The web app when interacting with the device on mobile has been slow/buggy.
- Industry: Law Practice
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Growing Platform, Needs Improvement
Reviewed on 2018/07/24
Pros
NiceJob is easy to use out of the box. It's great for businesses that are starting out and getting their feet wet at collecting and managing reviews.
Cons
NiceJob integrates with very few sites for leaving reviews. It does not integrate with sites for specialty businesses (e.g., legal, financial, real estate, etc.). Thus, it is limited for use by general, small businesses.
Response from NiceJob
Thanks for the review, we really appreciate feedback, and love hearing that you found it easy to use! We're integrating with several new specialty review channels in the medical and legal fields in the coming months, and just released an integration with Zillow! Please let us know if there are any specific sites that you'd love to see integrated and we'll do our best to have them added to our roadmap.
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product for the price!
Reviewed on 2021/08/04
Very positive
Very positive
Pros
What can I say? The features work, the people are easy to work with, and we get more reviews.
Cons
Really don’t have anything I could complain about. It works.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great reputation management
Reviewed on 2022/01/13
Great experience so far but not amazing as of yet
Great experience so far but not amazing as of yet
Pros
I really enjoy the reviews that I've accumulated so far with the software and want to grow
Cons
Some things aren't explained in anyway to help learn it
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
From 20 to 130 reviews in just a few months! And our social media marketing had never looked...
Reviewed on 2018/06/26
It has changed our SEM, SEO and reputation for the better. We're getting client and prospect...
It has changed our SEM, SEO and reputation for the better. We're getting client and prospect engagement on social media through the automated posts and regularly get compliments on our high level of communication.
Pros
The software guides our clients thorough what some feel is the arduous task of leaving a positive review. It helps remind them if they wanted to leave a review and then shows then the review sites that they already use.
Cons
Someones the AI doesn't detect that a review had been left by a particular client and it continues to nudge them, much to their annoyance. These are few and far between, though.
Response from NiceJob
Love hearing results like that! It's been great working with you Michael, thanks for sharing!
- Industry: Professional Training & Coaching
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Very responsive technical support
Reviewed on 2023/01/02
Overall I like the app. It has offered me a solution to solicit reviews from my clients.
Overall I like the app. It has offered me a solution to solicit reviews from my clients.
Pros
Setup was fairly simple and when support is needed the company is very responsive. I like the aesthetic of the widget and the ability to customize the messaging.
Cons
Understanding how to navigate the campaigns for referrals and add widgets to our website has been challenging.
- Industry: Individual & Family Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Effective - I've seen great results
Reviewed on 2022/03/24
Pros
The workflow is wonderful. Once contacts are uploaded, NiceJob takes it from there. I'm able to customize the messages that are sent to customers. I can hand-select customers I'd like to ask to review us.
When sharing reviews on social media, I'm able to attach a relevant photo. Reviews over a certain number of stars (I choose how many) are shared automatically on social media accounts that I choose.
Cons
It doesn't work with Mindbody Online (yet). I need to upload a .csv file regularly, then click "invite" to get the ball rolling.
When posting reviews on LinkedIn, the only option is to post to my personal profile rather than the company page. This may be a LinkedIn thing rather than a NiceJob thing.
- Industry: Individual & Family Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Beautiful, professional, custom website with integrated review software
Reviewed on 2020/09/13
I had a beautiful, professional looking website created that has done wonders for my business, as...
I had a beautiful, professional looking website created that has done wonders for my business, as have the reviews I've received through their system.
Pros
I submitted my custom requests and they built the website for my company in a very reasonable amount of time. I love that it's a monthly subscription instead of a huge upfront cost. The review portion of the software is awesome as their system does all the emailing and following up for you. Excellent customer service as well.
Cons
I'd love it if there was a eCommerce option available that integrated with the website. Other than that, I've had no issues.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Well designed, effective, great product & service
Reviewed on 2020/07/01
Obtaining reviews from customers has always been a challenge. We would get them when the customer...
Obtaining reviews from customers has always been a challenge. We would get them when the customer had the impulse to do so but otherwise we were not regularly getting this objective feedback from customers. This product has virtually eliminated that challenge.
Pros
Setup quickly
Integrated with my existing software (Housecall Pro)
Cons
I look forward to more related products. This product is very targeted on a specific function and does an excellent job. I only wish they had even more tools to help my business , I have that much faith in their ability to execute.
- Industry: Accounting
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Extremely User Friendly and Best Customer Support
Reviewed on 2023/04/11
Pros
I like how it's integrated with Monday.com and Quickbooks and I can automatically get reviews. However, I'm most impressed with their customer support. I've never dealt with a company that is so willing to get help and get you onboarded like NiceJob. Even on a free trial, I spoke with 3 different customer support people to help me get everything set up and even did most of the setup for me.
Cons
No cons about the software so far and well priced.
- Industry: Consumer Services
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I am grateful to have found Nice Job
Reviewed on 2023/03/29
Pros
I like that they have been able to generate reviews quickly for my business than I was able to do myself. Love that I can integrate Google!! That was definitely a huge plus!!
Cons
I honestly haven't found anything I didn't like.
- Industry: Consumer Services
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Nice Job is AWESOME!!!!
Reviewed on 2023/02/03
Super helpful staff and have answer all my questions and just been amazing!
Super helpful staff and have answer all my questions and just been amazing!
Pros
Super easy to use and extremely helpful!
Cons
I have not experienced any cons at this time.
- Industry: Construction
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Exceptional Customer Service
Reviewed on 2023/01/12
Pros
Nice Job was priced right and had great customer service. Love the Automated to Square feature to send review when invoice is generated. [SENSITIVE CONTENT] was fantastic, what a patient problem solver. Thanks for your hard work and exceptional customer service.
Cons
Nothing yet. Everything has worked the way it should
- Industry: Utilities
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Taken our business to another level!
Reviewed on 2022/12/21
Every single person I have contacted at NiceJob has been extremely helpful and knowledgeable. From...
Every single person I have contacted at NiceJob has been extremely helpful and knowledgeable. From the start we have been very satisfied with the product itself and the ease of using the product.
Pros
This software is incredibly easy to use. Once the initial set up is complete you just let it run and do its thing.
Cons
We have yet to find anything about this software that we are not happy with.
- Industry: Alternative Medicine
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing product
Reviewed on 2022/01/22
Pros
Very easy to use. I like how they ask for reviews. The customer support is next level. Even helped me get it all set up on my website.
Cons
Doesn’t connect to my ehr. Not their fault, more my ehr’s fault.
- Industry: Consumer Services
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great addition to a service company
Reviewed on 2021/04/16
No complaints at all, I've received reviews weeks after the initial job.
No complaints at all, I've received reviews weeks after the initial job.
Pros
The software is amazing because it automates your review system.
Cons
I haven't experienced any cons. The software integrates easily with multiple CRMs and all of your social media.
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Doubled our 5-star reviews in 6 months, upped employee engagement!
Reviewed on 2022/11/08
We're a home services business and have been using NiceJob for about 9 months, and it's terrific....
We're a home services business and have been using NiceJob for about 9 months, and it's terrific. In the first 6 months, we more than doubled the number of Google reviews we'd received in the previous 15 years! And the reviews are overwhelmingly positive. NiceJob makes it so easy for customers to leave a public review. It turns out if you make it easy, customers are happy to share good things about your company. There are lead generation features that seem simple to use, but we haven't deployed them yet. NiceJob support is fantastic - responsive, accommodating and solution-focused. A great experience overall.
Pros
The automated campaigns are simple and easy to customize. It's a lightweight solution that packs a big punch.
Cons
Default settings can make customers feel "pestered," but you can modify to suit your customer culture/expectations.
- Industry: Mechanical or Industrial Engineering
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Nicejob has helped my business gain a ton of reviews
Reviewed on 2021/08/27
It has been great working with nicejob in every aspect!
It has been great working with nicejob in every aspect!
Pros
Nice job took us from a 4.8 rating with 30 reviews up to 120 with a 4.9 and that is only google!
Cons
None, I dont have any complaints exept that I had to fill this section out lol.
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
''Good platform for markting''
Reviewed on 2022/05/31
This software comes with so many great features. Best for businesses and small offices too.
This software comes with so many great features. Best for businesses and small offices too.
Pros
The best platform to get the customer's reviews. We all require reviews to make our business successful. This tool makes it easy and flawless. Very easy and simple to use the software. Can be added with previous software easily. This helps me to make generate more clint and business too.
Cons
Nothing in this to make dislike. I like it. It has the best customer support. Easy to use and fast. No complaint at all. Can be added more featured in this it will make it more beneficial. Great product for collecting reviews.
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
NiceJob helps us with our reputation!
Reviewed on 2021/01/18
NiceJob has a proven system that I don't have to babysit. I LOVE anything that works right AND...
NiceJob has a proven system that I don't have to babysit. I LOVE anything that works right AND frees up my time!
Pros
The ease of set it and forget it! I've had ZERO issues once it was integrated with my CRM/scheduling app.
Cons
I would like to see a toggle/radio button to turn off review solicitation once a client submits a review. We have many weekly and biweekly clients.
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Thank you NiceJob!
Reviewed on 2018/08/16
Reviews are better than paid advertising and we have spent years slowly acquiring a stellar 5 Star...
Reviews are better than paid advertising and we have spent years slowly acquiring a stellar 5 Star reputation. Even the most spectacular results and promises from our most enthusiastic cheerleaders, do not always guarantee the follow through to an actual review. NiceJob makes this process painless and quick, resulting in a year’s worth of reviews in less than a month!
Pros
NiceJob has made the process of acquiring reviews a breeze. We perform the same high quality work as always but now our customer’s have an easy portal to tell the world!
Cons
I haven’t found any flaws in the system. It just works and well.
Response from NiceJob
Thanks Wayne! We love to hear that it's been that easy, thats our goal, to make this whole process as easy as possible, while getting you a ton of reviews!
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great added value
Reviewed on 2020/07/01
We have enjoyed much success with NiceJob and the time or two we have needed help the customer...
We have enjoyed much success with NiceJob and the time or two we have needed help the customer service is just as great. Thank You NiceJob!
Pros
Great idea that frees up the office from the chore of collecting reviews.Our reviews online have skyrocketed. We have as many reviews as the largest franchise plumbing company in our area. A online review presence is vital in today's market and NiceJob make sit easy and affordable to achieve.
Cons
Some reviews only get posted via NiceJob only and not on Google.
- Industry: Environmental Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Automated and easy to follow up
Reviewed on 2021/10/12
Very easy and intuitive. All I need is automated.
Very easy and intuitive. All I need is automated.
Pros
The automation process takes the burden off my shoulder
Cons
There is no element that I liked least.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome Product with Great Results
Reviewed on 2021/01/11
Excellent. A call was setup to address any concerns and tweaks were made to meet my needs. Just...
Excellent. A call was setup to address any concerns and tweaks were made to meet my needs. Just awesome
Pros
The ease of use to get the request for a review to the client/customer. In todays environment we all need reviews to drive business and NiceJob makes colleting this information hassle free and seamless.
Cons
in Stories I have to add pictures and collaborate/reply with the person who left a review. Because I deal with interior spaces in someone's home I am not able to interact as posting a picture is a violation of a persons privacy.