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nGAGEMENT

Employee engagement platform for call & contact centers

5 /5 (1 review) Write a Review!

Overall rating

5 /5
  • Value for Money
  • Ease of Use
  • Customer Support
  • Features
100%
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Showing 2 reviews of 1
Orsolya H.
Overall rating
  • Industry: Hospitality
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

nGAGEMENT helps us collaborate!

Reviewed on 2016/08/10

nGAGEMENT was deployed at IQWare 3 months ago, and since then, we have been using it to collaborate between teams and locations. I love that it reminds me of Facabook, and I can get my stats every day.
Finally, I don't have to wait for the boss to tell me how I'm doing LOL!

Pros

easy to use, not a big time-sapping app, allows me to work on my stats before my performance review. Also, they just added integration with customer surveys, and I get to see the results at the same time as management

Cons

Not sure I like the quizzes my manager sends me. Is there a way to limit the frequency of the testing?