Employee engagement platform for call & contact centers

5/5 (1 review)
Orsolya H.

nGAGEMENT helps us collaborate!

Used Daily for 1-5 months
Reviewed on 2016/08/10
Review Source: Capterra

nGAGEMENT was deployed at IQWare 3 months ago, and since then, we have been using it to collaborate between teams and locations. I love that it reminds me of Facabook, and I can get my stats every day.
Finally, I don't have to wait for the boss to tell me how I'm doing LOL!


easy to use, not a big time-sapping app, allows me to work on my stats before my performance review. Also, they just added integration with customer surveys, and I get to see the results at the same time as management


Not sure I like the quizzes my manager sends me. Is there a way to limit the frequency of the testing?

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend