InventoryCloud Reviews

Following are the best features of Waspnest product.
1. Easy to understand interface which require no prior knowledge on inventory methods.
2. User friendly and painless backup and restore. This is very critical especially if you are changing from one computer to another. Almost every year we upgrade our laptop. So carrying forward the inventory created is very easy. It takes lots of effort inputting all the inventory all over. Several hours of was saved by this feature.
3. Any type of inventory process will require user involvement. Waspnest product makes this process easy and comfortable to users even with little or no experience in inventory and book keeping.
4.Importing and exporting to/from excel files is very helpful as it is easy to share the list of items with others.

Vendor is very helpful in selecting the right product for our company. The cost of the software is reasonable even for small business to try out.

Labeling is not clearly explained. Unless you have prior knowledge on UPC codes etc. it will be difficult to work with this feature.
Detailed tutorial will be helpful. Not sure if online video tutorial will be helpful in this regard.

It will helpful if the program prompts duplicate or similar entries to avoid two entries for the same item.

works great to creat customized product labels integrates barcodes or qr codes for inventry systems

it cost money to update the software .lately the software keeps shutting down or freezes the computer

Their reporting system is decent, their technology allows you to upload your own barcode and key phrases. We liked the built in cloud feature as well.

Their response on getting back to us what lacking and wasn't right away as we would have liked.

This software is affordable and easy to use

Has a low number of functions, hard to report

Easy to use, makes tagging or labeling your inventory a simple task. You just type in the information that is needed and print out your bar coded labels. This software makes the task of labeling quick and easy

Software sometimes will freeze up, and you need to re-start it. It don't save the last input, so need to re-input your information

The product has the appearance that it can do quite a bit, also the scanners they provide are relatively decent once you figure them out.
Simple problems were easily fixed with a technician

-Functionality was not as advertised
-Many parts of the software either did not work or had bugs
-Any complicated or more in-depth issues that were found were treated as impossible tasks, even though we made the purchase with the understanding that the bugged functionality would be operational
-'Updates' that were provided would sometimes cause more issues than help.
-Upon attempting to cancel or services, we have been subsequently ignored. (We have been trying to cancel or services with them for over 3 months now)

The dashboard is easy to read and has everything right in front of you. The software is easy to use and doesn't require a bunch of training in order to use the platform. Our inventory has become much more manageable since using Wasp Inventory Control. The price is affordable, and you get your money's worth for sure.

Every now and then the software will kind of freeze up and it takes a while for the system to reboot. It doesn't happen very often but it has occurred a few times.

our company tried a lot of inventory control systems looking to implement barcodes tags to make easier our shipping and receiving ans this one the only one we could work with, easy set up

the price is a little bit high for a small company, may be affordable for a medium size or large company

Very user friendly with easy to use interface so it's perfect for beginners who have never used this type of software. Saves countless hours of when it comes to bookkeeping and inventory.

Had some issues with centering on the labels.

Not sure because we cannot get the software to work like our customer needs.

The lack of customer support - our sales team and technical person assured us the software could do all the things we needed. In the end, they have no responded to our many requests for assistance. We also opened trouble tickets and could not get the help we needed.

Have yet to purchase, still trying to get a free demo despite repeated emails and attempts at contact.

Poor customer service, while I received one phone call, I never received a demonstration despite repeatedly trying.

It is very easy to use. It is an out of the box solution that is rather inexpensive. You can buy upgraded equipment that works well with this product.

Too generic, one size does not fit all. It takes some additional hardware to get it to function optimally.

Easy to use. Clean interface. Great support.

Too early to tell....

Ease of use. Simple to install and navigate. Product arrived fast and was very easy to install. All components were easy as well with the exception of setting up the barcode type that you wanted to print but even that was not bad.

Technical Support can be a little slow responding but its more of a situation where you need help right away and it may take an hour or two to reach someone.

The data entry is fairly easy. The FAQ/help videos were very helpful. I have not started a bi-annual inventory yet but I believe it will go quite easily once I learn more about the hand scanner.

The WASP label printer is still trial and error. It was difficult to get the printer labels to align properly. The software was also a bit confusing. I feel an Adobe label function would have been a much easier solution.

nothing in this system is what it seems. if you put inventory in, I would double check it with a spreadsheet if the same inventory. you will be surprised to find you have wasted you time with this software.

Its own reports will not balance to its exports, items will come up missing.
Importing data is near useless.

Wasp provided a timely demonstration and quote. The product closely fits the needs of our agency and it was easy to use.

Wasp uses Corporate Armor for the equipment. They were very slow is processing our order and did not return emails. The training department never did provide the training were our purchase, another person stepped up and gave us our training.

I like the fact that it is extremely easy to learn.

It was hard getting the software up and running. It was hard getting help from Wasp.

Nothing. No part of the wasp system was any good because they never got back to me to show it.

People who work for Wasp don't care about giving a good customer service. They seem to be used to larger businesses

Pros were the sales rep was super persistent when selling me the equipment and software.

The cons? After this guy sold me the software and scanners, the moment i received the equipment and needed assistance this guy was no where to be found. I tried leaving a message several times, have an email thread for nearly 3 months of him not responding to my request for help but me receiving his automated sales emails, spoke with customer service on 4 different occasions never got a follow up, finally got to the accounting dept who had said they would handle it and cancel it out to only find out months later they're still sending me invoices and never credited me back anything. This began in 02/17 its now 10/17 and i am following up again with Billing as i tried again 2 weeks ago promising they would fix this and still nothing. Now the supervisor relayed a message they would clear out the 2 of the 4 months of unpaid bills and meet me in the middle ( the customer who didnt get an answer back for 4 months and im supposed to pay in full or split the bill?) then to come back and tell me theyll cover all 4 months and that i should try and "re-sell" their equipment online (the same equipment i was sold on and not able to use due to bad customer service, its still in the box and they wont credit me back. Completely unprofessional, offering me to split invoices and re-sell equipment for products i wasnt able to use since the day i got it. If they correct this ill let it be known but until then the way this has been handled is so unprofessional acting like theyre doing me a favor canceling out 2 of the 4 months and not giving me credit for the 1st month and equipment i was swindled into.

unbelievable interface that allows seamless transition from menu to menu. I would recommend this to any company

Sometime product can be overwhelming in the sense of how much data it requires and uses on a daily basis

Very easy to navigate, tech support is very quick to help and get any issues resolved quickly. Easy to incorporate bar code later on if you choose to use bar coding to help with tracking.

There could be better reports that cover a few more details, but if you know how to, you can make your own custom report and you will be good to go.

Affordable price. Plus there's an easy to learn step-by-step tutorial is available. Great for those who want to have a system that can be easily setup and use.

Need to pay more to customize reports and do some branding. Some form of customization (for branding) for the basic package would have been nice.

The best feature to this software is the ability to know exactly how much stock you have along with when the stock will expire.

Pretty easy to use and does a great job tracking I have no complaints about this product.