Flowlu Reviews

The project management feature is mature, with a useful called project workflow which is like a template for projects and tasks. The nice thing about project workflow is that it can still update related projects even though the projects has already been created (or duplicated).

The unified Tasks dashboard is very useful because it merges all tasks from all projects for the current user.

For most small businesses, Flowlu will provide many features out-of-the-box and you will not need anything more. So it really is a very good value for the price.

- Accessing Flowlu from Indonesia is not very quick, although not slow, so I hope they have a plan to increase performance especially globally.

- Currently Projects and Agile Projects are entirely different, and the Issues ("tasks") from Agile Projects do not show up in personal Tasks page.

- The way of assigning permissions to team members is a bit confusing. I hope they provide a unified page to assign permissions.

- Chat feature is the pretty weak feature. The chat indicator isn't accurate and chats don't update in realtime. I hope they will improve this. Fortunately for us, we have our own chat solution.

- The UI may be a bit overwhelming at first. It's not really a downside, just a logical side effect of the numerous features Flowlu provides.

A nice and promising all-in-one solution. I have tried various alternatives, but they are quite pricey when it comes to managing a team of 5 -10 people. With Flowlu you can actually do quite a lot on the free plan, which I did, and then switch to the paid plan, while the price is quite attractive. The roadmap looks solid and promising and the team behind Flowlu regularly rolls out new features. What I really like about the Flowlu team is that they hear and listen to their customer and take down the important feedback and improve bugs and add new functions as per user request. The support team is also quick and helpful. I was surprised to find a mindmap solution in it too. I have not tried all features yet, but what I have used so far is enough for my use case (digital marketing).

What I still don’t like about Flowlu is that they provide so many customization features that it is sometimes hard to follow and understand what and how should be ticked or unticked to use. It would be nice to have templates suitable for most industries (marketing, IT, Real Estate, etc.) so one could just choose the template and customize it to their needs. Another vital feature that I find unacceptable is that my assigned admins can see the CRM contacts, financial data and other data related to all organizations managed in Flowlu. Other PM tools allow complete isolations. I would really love to see each of my companies connected to Flowlu isolated completely, as it is a matter of security. Additionally, it would be great to have email sync reduced to 1 minute for all plans not just for the highest plan. Another important feature that still misses is the webforms that we can embed into websites. It would be nice to have a webform that is customizable taking into account various use cases. The client portal is also not there yet, but the team promised to add it soon. Subtasks are implemented in a strange manner and not tied to the main task, which should be changed.

They've packed a massive amount of potential into Flowlu with so many valuable features. It has the potential to be a one-and-done business management portal.

The bugs. It was so buggy that I eventually had to abandon all use. Things just never worked correctly. And being based in Russia, support was always 12 hours difference. So resolving one simple issue would sometimes take 2-3 business days.

Flowlu is a tremendous value as a suite of biz project management tools, especially the CRM.

The software is a little rough around the edges, the interface can be confusing and once underway, may find that it is hard to prioritize your time as many screens and doesn't provide clear dashboard of what is needed to work on.

Seamless invoice integration, impeccable and intuitive design, possibility to monitor and efficiently manage all tasks and projects in one comprehensive interface - you get all of that and so much more with Flowlu.
An extensive Knowledge Base allows finding a detailed answer to any issue you may experience, along with a clear chain of actions that need to be performed to resolve it.
Adding new features, integrating your email and contact base has never been easier.
Reports feature helps you monitor the effectiveness of each department and person’s work, making necessary changes and balancing the workload evenly to avoid overload

None I could think of. The abundance of features can be overwhelming at first, but once you learn the ins and outs using the Knowledge Base, they all start to make sense.

My headline says it all.

Flowlu truly is not JUST a CRM.

It's actually a holistic "all-around" business management SaaS.

So it has CRM functionalities, but that's not all.

Which is exactly why I got it!

From the first moment on when I logged in, I saw the UI which is SUPER clean! Now that's what I talking about!

But the actual big thing here is the vision this team has for Flowlu.

From what I can tell... from what I've seen and experienced so far...

This tool is quite unique.

They actually aim to create a COMPLETE SaaS tool that is not just CRM, ERP, or any one individual "corner" of the business SaaS landscape.

Flowlu actually already has all of the core functionalities that you'd be looking for in any CRM, but in addition to that, it has time tracking, invoicing, etc.

And all these together help you build a solid business on top of one SaaS that is going to swallow many competitors in the years to come.

...And one thing that was actually quite amazing!

At first when I read the comments here and saw people praising their customer support... I didn't really believe all of them.

But now that I've had some personal experience with Flowlu and the team, I can't but hit you with 5 tacos! You even responded to my "not so urgent" support ticket on Saturday, which I truly didn't expect :)

The support team is very kind and knowledgeable, they give you short and precise answers with clear instructions.

Now, what else could I wish for?

Well, not a thing!

Now, this is a tough one.

No joke.

As there is hardly anything I "dislike", which is super rare in SaaS tools.

Though if I had to mention one thing...

It would be the MAS functionalities.

...But then again, I didn't get Flowlu to do marketing automations.

But I wouldn't be surprised if they went ahead and implemented these functionalities into the tool in the years to come, as it would be very much in line with their vision for Flowlu.

So yes, I guess I could mention the MAS side as a "con", but they don't even claim to offer that so really I can't complain :D

I am excited to see the future roadmap come to life. I see progress so far, some integrations are now implemented, great integration with corporate email and gmail, client portal is now active, and the tool is still running with great speed. Ability to automate sales process is unbelievable, Flowlu has a really user-friendly interface and is super easy to use. It's also surprisingly inexpensive given it has deep automation. Great support, great tool, Flowlu should become a main CRM tool and not only an alternative.

I just hope that Flowlu will honor LTD users though with improvement they make, they have higher probability to be acquired by bigger companies.

The software has a really easy way to help bring teams together, create invoices, manage leads etc.

There could be some work when it comes to the CRM. Adding a calling feature would be huge. Outside of that i have no complaints especially with what they have planned for the future.

I like the integration of the whole business management ecosystem that Flowlu offers. From the CRM to the last feature they have. You can manage different businesses in a single place! How good is that?
Also, the integration with other applications to automate some managerial functions is excellent! Efficiency in its maximum splendor. Great for SMBs or Solopreneurs!

The UI is well organised, nevertheless, it's not so intuitive and lacks of more adaptability and responsiveness. However, this is in motion, and it will be improved in the upcoming months!

Comprehensive PM suite for freelancers, agencies, and professional services. It has project workflow with milestones + subtask, CRM, finance (invoicing + accepting payment with Stripe, etc), and email features just to name a few. Very easy to add team members and freelancers to a project. They will be releasing client portal as well so the client can keep updated on the progress. The UI/UX is clean and easy for new users to explore different features. The web app is stable and fast as well.

The onboarding process is quite thorough but the video tutorial is too fast and not clear. Since Flowlu has so many features, new users can easily get lost (especially those who never use all-in-one PM tool). I believe the video tutorial and documentation can be improved.

I love having the ability to get a full snapshot of my business from within a single app. I used to bounce around a CRM, PM, and accounting app which was a bit of a pain. This required Zapier automation in order to move data from one app to another. Now I can just use Flowlu's built-in automation sequences to seamlessly move clients from CRM to projects.

I also love the Project Workflows option. This allows me to templatize my projects in an easy to view way that I've never seen in other PM tools.

Not really a dislike, just waiting on more features like the client portal. [SENSITIVE CONTENT HIDDEN] and his team work hard and deliver pretty fast so I'm not too worried about it. Everything that we ask has either been implemented or put on the to-do list.

It replaces many different apps and tools all in the same place. Previously I was juggling Gmail, Trello, Asana, Invoicing directly through Paypal (previously using Dubsado), and missing out on a helpdesk and knowledge base which would have cut down on admin time. Flowlu includes all of this.

There are some features still in development like the client portal, contract signatures, and some integrations but they're on the roadmap. These aren't deal breakers and I'm okay with waiting for them.

I love that Flowlu has the ability to import Mind Maps from Xmind. I'm a mind mapper and I've finally found a tool that I can share my mind maps within a project management/CRM system instead of sending them a static PDF. Brilliant!

As a new user, I'm sure I will find something that will annoy me but for now, everything is working great. Flowlu is actually fun to use. I did contact chat support when building my template invoice. I found there were too many options and fields to fill out when all I wanted was a simple invoice. Support was quick to help me solve the issues.

Online Invoicing; CRM, Sales funnel, kanban board,agile project management
very good interface
very good UX
clear overview, good user documentation to get started

i regret there is no client portal yet.
also for belgium it would be great to support the different taxes for the booking option.

Simple interface, fast loading of subsections, everything is where its gotta be (intuitive).

Doesnt have Russian language for interface.

The brilliant combination of features.
Flowlu lets us keeping control while the whole client lifecycle from the first touch through contracts, project execution to payments and again.
As a manager of small business, I have one point of control and don't need any more tools to control sales activities, project execution, payments tracing and cashflow balance.
Now I have an all-in-one tool.
No more extra expenses.
No more switches between tools
No wasting the time on export/import the data.

Some minor features in project management could be improved in the future.

development team is smart and responsive. they know Agile Project management and have designed a full-featured, robust business system that works.

I'm looking forward to better document integration with google workplace.

One feature that I love is the notes feature. I can easily jot down notes during my meeting with the client, or my ideas, or links that I wanted to bookmark. Though some feature may sound like overkill for me as a freelance, as I have said above, knowing that there are KB, Record lists, products, workspaces, I know I can expand and eventually turn into a company. I also love the time tracking feature. Not only the projects and tasks from clients but also my own tasks. I love that I can know how much I spend to a certain personal task. It helps me a lot to be productive.

One feature maybe that I’m missing is the ability to have a table view in my tasks and projects. You know guys, take what Clickup, Asana, and all other major apps has out there and make it better. I would also like to have a focus mode where I can easily toggle to have a focus only on the tasks that I wanted to do that day. Think of Focuster, or the Home view in Clickup, also have a little inspiration in Evernote. Or the My Day in the Microsoft To-Do App. As you can see, I’ve been through a lot of these apps so I hope you listen to what I recommend.

Is there an ability for a custom on-boarding for a new member? I don’t know coz I am using the software solo. But this is the one I can see that will happen in the future. What If I add another team, I don’t want to teach everything from ground up. Maybe that’s why there is KB? I don’t know. So at leas have the onboarding questionnaire if we are a solo or a team, then based on the answer, certain apps will be turned off by default but users can always toggle them all on if they want so. Again, I am still learning the software so maybe these functionality is hidden somewhere there I just don’t know.

I am quite new to Project Management software. This is my second PM purchase.

With Flowlu, so many things came together.
First, CRM & Project connected in a tool has been a blessing for us. Every month we have to send clients a report about what are all the things that we have done for them.
With Flowlu, it's taking less than a minute to copy all the things & add to the report. But the best part is that now we have become aware about how many additional things we are doing for our clients in addition to the regular work.

Second, of course various features of PM. We are still learning these but we are using these features at the same time.

Thirdly, I personally love the Finance tools. I am not using it for sending invoices yet. But simply seeing how much is the entire amount you are about to receive in a month is simply fascinating. Also, Finance tools are helping me in keeping my expenses under control. The reports are sufficient for me as of now.

What I would love to have in Flowlu -
First, for newbies like me, I think basic tutorials are needed. By newbies, I mean new to Project Management software. I personally am not very familiar with most of the terms that are used in current documents & tutorials.
This may not needed for sumolings with experience in PM tools, but for me it would add huge value.
Especially pointing out how all the tools interact with each other.

Second, the storage space. Initially I thought 100 GB are enough for me. But now I feel in just few months, my team is going to consume all of that.
I am not sure if by archiving or deleting projects, the space can be freed. If yes, then that may be helpful.

Thirdly, email connections per user. When first I connected my first email in Flowlu, that time I realized how much this feature I am going to love.
On any given day, I have to check 5 -6 of my main emails in various firms.
So I wish if I could connect all of them in my account in Flowlu, that would be great. Frankly if some of users emails can be reduced to Zero, if I can add those to my account.

I love that the software has so many options, and they keep adding more. I found that many other software options were too simple, in that they didn't allow for the user to add as much detail or keep it as simple based on their needs. So I like that everything is In one place, I go only to this software for everything, and the sales teams are constantly adding new features, and taking into account suggestions I make for how the software can better suit my needs. Awesome! You don't find that kind of support in larger companies.

Well these "leasts" are past tense now, but I will say originally I think the thing I liked least was the support was based out of the United States, so I was concerned about Data safety and whether I would get support for the product. However, I have not seen any data safety problems so that's good. And even though support is in a different time zone then my own, they always answer 100% of the time. Which is more than can be said of many United States based companies.

The product is very intuitive and easy to use. I love the...
-CRM functionality
-Task & Project Management
-Knowledgebase
-Mind Mapping
-Integrationg with Gmail, Gsuite, and Google Calendar
-Automations & Workflow
-Ease of linking disparate data together in one place

Not much. There are a couple places in the UI where I'd like to see certain things side-by-side or jump to more easily. I'd also love to see native integration with Office365 (email, calendar).

I am typically a fan of specialised tools for each important function in a company. Project management, CRM, email enquiries, invoicing, each with its own tool. The reason for this is that most attempts I've seen at doing everything end up in a mess in terms of UI and UX and force you to give up some of the depth of functionality in each area.

Seeing the swath of positive reviews for Flowlu convinced me to give it a go. And now I'm a convert.

There is just enough depth in every area Flowlu covers to satisfy most scenarios at least for my business model (small digital marketing agency). There is comprehensive CRM and leads generation, tied up to a build in email client, two types of project management build in (standard and agile), time tracking, budgeting and invoicing, documents and a knowledge base and project based team chat.

Because of the depth of functionality, although page layouts are clear and important info is easy to find, sometimes that comes at the expense of a few extra clicks to get to the minute details, but that's something I can live with. And it sure beats the hell out of switching between 3 or 4 separate platforms to get the job done.

And on the topic of complexity, you can easily switch off functionality you don't need from the settings and enhance functionality of those area you do need through custom fields, automations, workflows etc.

Things I really liked about Flowlu have to do with

a) their different ways to map out and group tasks as task list, projects, workspaces that can all be related to a company or user.

b) that they enable a checklist to be embedded within a task. This is particularly important to me as at times I have a task such as "draft workbooks" - and I have a list of 10 workbooks. Other systems force me to create a task for each of the workbooks, which is ok, however they then present each of these tasks in a huge task list. This way, I have a single task on the main task list, and I monitor each task or activity within it when I am ready to tacle it.

c) Something I was favorably surprised was to see what they call "knowedge base" - As I navigate my business and learn how to do the different things (ie accounting, building a website, integrating a course, etc) I would like to document step by step what I did, this will make it easier for me to remember how I did it, and to transfer this knowhow to future employees and collaborators. I was previously attempting to do this by creating a course within my website (which is OK but too much of an overhead and overkill), or creating blog pages which ended up being random pages without real structure and order. Flowlu solved this for me - the ease of writing a blog, the structure and navigation of a course, without consuming my own site disk space.

I am still playing about with the CRM, but I believe there are other apps that are at this time more complete. I am sure that they will be perfecting them.

And I would like to see a better "ordering" of the tasks. I tend to assign priorities by moving things up in my list. Other softwares do a great job of this ordering of the tasks. Having said that, I am a new user and have not fully explored the platform enough to discover and use all of its features.

I've been on the search for a TRUE all-in-one system with real customizability. I needed something that would be the central hub for my business where I could track leads, manage projects and tasks, delegate work to my team members, invoice clients, and more. I also wanted a tool that was white-labeled. I tried SuiteDash, ClickUp, Dubsado, Honeybook, Hello Bonsai, but NONE of them compare to Flowlu! The automations in Flowlu are what truly sold me - they're going to make my work so much more efficient. The ability to send and read emails in Flowlu (with tracking) is another excellent feature. And with the client portal on the way, Flowlu will be that all-in-one I've been looking for! I also love that there is a knowledge based where I can share procedures with my team and information/articles with clients. I haven't seen anything on the market like Flowlu yet!

Flowlu doesn't have a client portal - which is what is really preventing it from doing all the things I need. So I can't use it to onboard new clients or communicate with existing ones. But I understand that the portal is under development now. It also doesn't have a native form feature to collect information so I have to use another tool for that.

1. Easy to use interface
2. Support is just absolutely amazing and helpful
3. Amazing features
4. Roadmap looks really promising
5. Amazing Features

Honestly nothing much at this point was just a few bugs setting up gmail and the mobile some small bugs.
Gmail just requires 2FA to set but im sure they must be a work around overall super super polished and literally time saver