TextUs Reviews

Communicating with numerous clients across a large variety of industries can be challenging enough on it's own. Texting has become a preferred method of contact for busy people and using the TextUs app makes it very efficient on our end. Also, you can use this on a PC, Mac, smartphone on the go - all are seamless and allow us to communicate with current and potential clients on the fly.

the capability to mass SMS candidates, employees, and other groups with invites to visit our offices and chat with a recruiter in person as well as messages thanking them for their online applications.

It's the amount of Text Messages you can send per day. I hope they get to increase it and make it an exception.

Efficiency it allows when trying to communicate quickly. Very user friendly!

Nothing comes to mind! I use this app every single day to communicate with my colleages.

I love the simplicity of the program. I love that I can send out "Mass" texts to my employees and that I can create templates for future texts to be sent out automatically.

I wish the import of contacts feature was a little more user friendly. And when you finally get this feature to work, sometimes all your contacts won't transfer over.

Easy way to reach the nurses I work with. So I can let them know about new contracts available. In todays world I find texting the best way to reach people, better then the phone or email in most cases.

Still not happy with the attchments they are to small to read and I have been unable to enlarge them and still read the content

I like the integration with my company's database software. This eliminates extra steps to document my communication over time. Whether I'm interacting with an individual or a massive group, TextUs lets me personalize every message.

When TextUs searches a page for phone numbers, I want to be able to sort that contact list by first or last name. I want to be able to sort my contact list by first or last name as well.

Very easy to use! It integrates with our ATS, Bullhorn, so all inbound and outbound texts are recorded in the notes for each candidate we contact. Amazing response rate, within the first month of use, our average response rate was over 60% company-wide with some of our top users seeing over an 80% response rate from candidates!

TextUS is very helpful to reach the candidates directly, we can get candidates reply quickly either its a Yes or No. TextUS allow us to write long text as well. Very useful product specially for recruiters.

I do not think anything wrong/dislike thing in TextUS. Its a great tool for us to reach candidates quickly.

This is the only platform I have been using for long time for fastest communication to my all valuable clients.
And I was also using this when I was working for an e-commerce company and also using this for my Internet business. What I like most is their support team and their interaction with their clients.
Always try to give best service to their clients. The staff is very good in terms of their product knowledge.
So in my opinion it best and fast in communication.

As of now nothing is least, so there are no negative feedback for my side.

Very helpful in connecting to candidates. Another method to connect outside of calling and emails.

Sometimes it takes time to load and send message to candidates.

Easy to use, great results, and very helpful staff all around.

The intigration for our software plateform was a little rough at first but all the kinks were worked out.

I love that it is easy to use and opens up communication in a way that many other offices don't have access too.

My least favorite thing about textus is the app. It could use a little work to make it more functional. I frequently have to open textus in my phone's browser to do things I need to do because I can't do them on the app.

I love the fact that you do not have to wait until a contact checks their voicemail or email to get the information and/or inquiry and they can respond at their leisure. Love it!!

Only thing that would make it even better is if they could attach a document but it is still the most valuable tool provided to do my job!

The integration with our ATS is crucial. We use JobDiva and it seems to be working better than other services we have used.

We have occasionally texts that are sent by one employee, but tracked under another employee.

TextUs is easy to use and I receive a quicker response from candidates! Some won't answer a call from an unknown number, but when I text first, they reply back and we can then schedule a time to speak.

I use TextUs for the basic feature to communicate with applicants. I find it quick and easy and have found no fault in my need for it.

Ease of use and ability to plug it into our existing Application Tracking System

We had a few cases of someone else texting using the number we were assigned. Random issue I'm sure, but it was still a bit concerning.

Desktop software works well, doesn't refresh as often as the previous version. I have to click on another tab, and back to the tab I want in order to see the latest text that I can see in my notifications.

The mobile app still needs work -- I frequently have to quit and restart in order to gain functionality.

One of my favorite things about this software is that I’m able to send a mass text message to my clients. This is a great way for me to inform them on any current promotions or product launches.

As much as I loved this software, it is difficult to say what I didn’t like about it. Just like any app, sometimes it freezes or crash. It could be an issue on my end. So to me it’s not a big deal

This software makes it so easy to get in touch with a large group of people or an individual. It is VERY user friendly.

I could not think of a single CON about this service or software.

Efficiency with mass communication. Being able to send out information to our 150+ associates and respond so quickly is a big help!

Setting up lists could be more-efficient. Breaking down or creating a smart system for pulling lists out of CRM would have me using the system much more-often.