Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Features

- Industry: Hospitality
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
DJUBO IS BEST CAN B E BETTER
Reviewed on 2018/07/20
djubo is best , easy to function excellent service thank you so much djubo..hope it comes up more features to make our work easier
Pros
we can track booking, cancel and block using djubo from anywhere and the best part is its mobile friendly
Cons
It should have auto release feature, like if we have blocked some room and we have set some cut off so it should have a feature of auto release
everyday djubo sents front desk report list of checkin thatz great djubo could be lot more better if they could send us outstanding payment remainder daily or weekly...
Response from Djubo
Dear Ma'am, we already have the auto release feature. We will contact your shortly to give you a demo of this feature. Regards.
- Industry: Hospitality
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Overall pretty great. Some small issues
Reviewed on 2016/12/06
Great customer support. No matter the time of day staff are always happy to help. I find there are some issues with correct rates flow through to booking engines but every time this has come up as a problem the professional and kind staff have been there to help. I think the interface could be a bit more user friendly but once you know your way around it is quite easy to use. Overall we are very satisfied with the product djubo has provided us with. Thank you
Pros
Clear layout of day by day bookings. Easy to book out rooms directly. Once you find the room rates section it's really easy to update
Cons
It's sometimes difficult to find exactly what you are looking for ie. room rates and room set up. I think these options should be easily accessible from the front page rather than having to search for the manage property section and then look for the area you want. Also the website provided by djubo only allows people to book directly if they have an Indian phone number - it should accept all numbers
- Industry: Hospitality
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
good but can be improved
Reviewed on 2016/12/06
so have been using now for 9 months or more.
It's very easy to use, other section very good in functional use but another section like feedback /review part.
Pros
ease of use and booking. CRS is well integrated with OTA and website
Cons
different rates for difrnt website with difrnt meal plans
- Industry: Hospitality
- Company size: 11-50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Innovative & Responsive
Reviewed on 2017/03/27
Excellent product backed with exceptional customer support! Have always delivered what was promised, that too within timelines!
Pros
Easy to use!
Cons
Landing page of CRS can be better with more flexible viewing option's
- Industry: Education Management
- Company size: 51-200 Employees
- Used Other for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
GOOD
Reviewed on 2019/09/16
Pros
Helps to compare hotel rates around the country
Cons
Sometimes we find some difficulty with the location
- Industry: Hospitality
- Company size: 11-50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Djubo its good platform for hoteliers
Reviewed on 2018/09/26
good one
Pros
its particularly made for hotel owners and consultants its very easy to annalists of the market
Cons
there is no cons on this but its use full for end user also
- Industry: Hospitality
- Company size: 2-10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Worst Customer Service : Once they sell it to you, they don't respond
Reviewed on 2018/10/16
I will never recommend anyone or use it ever again.
Pros
The software is built considering each and everything that you may encounter at your hotel. It has all the functionality one generally needs to operate hotel
Cons
The software is very difficult to operate. The processes are so lengthy that you tend to forget the ones that are not in daily use. Its a really difficult task if you want to change the policies a bit. The worst thing is the customer support you get from these people. They assign you a person who will help you with all your tasks during the working hours. My RM would never take my call, never respond on mail and even after several requests of changing her, they will say that she is overburdened with our other projects(Is that my fault?). Overall very bad experience. I have used other softwares and the customer support is one thing everybody takes care of.
- Industry: Hospitality
- Company size: 11-50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good product with not so good support team
Reviewed on 2016/09/14
Very good product and ever improving product. Definitely recommended
Very good product and ever improving product. Definitely recommended
Pros
Android app .
Cons
Customer service executives do not respond to any requests promptly.
We need to remind them repeatedly to get the job done .
Not many OTA especially FOREIGN OTA are NOT configured in this channel manager.
Response from Djubo
Hello Krishna,
Thank you for the great review and also for the suggestions. However, I would just like to highlight that we have almost all major international OTAs, such as Expedia, Agoda, Booking.com, among others. You can go ahead and take a look at our available channels here - http://www.djubo.com/distribution/
Regarding your concern for lack of support, we have informed the support team and you should be receiving a call from our associate within the hour. Please do share the need to connect to more OTAs, with him along with any other issues you might be facing.
We take pride in the customer support we offer, and believe it is among the best in our niche. We would definitely not want you to feel otherwise.
Thank you and have a great day! :)

- Industry: Hospitality
- Company size: 51-200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
JUST PERFECT
Reviewed on 2016/12/07
From the time we shifted to Djubo our life has become boring. There is nothing to do manually. Everything is automated to the point of making half my front office, sales & reservation staff redundant. The perfect solution for small boutique & mid-sized hotels to automate their front office, distribution & reservation processes. Believe me, there are no support calls, no missed vouchers from OTA's, no wrong rates, no issues of rate parity. So my staff is utilizing their free time to help guests have a better stay. In turn, I have satisfied guests & increased revenue.
Pros
Perfect automation.
Cons
The Agent & Corporate rate mapping issues remain.
- Industry: Hospitality
- Company size: 11-50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Perfect tool for budget hotels.
Reviewed on 2016/09/15
Djubo is a perfect tool, especially for a budget hotel like ours. The support is very proactive and efficient. There has been constant updates to the Djubo platform and every incremental update adds a lot of value to the existing product. Gone are the days when we had to manage our rates and inventory manually on all the OTAs that we are listed. Addition of Insight tool is one of the best features of the entire Djubo platform.
Pros
Insight tool provides all the business reports that we had to compile manually. The entire Djubo platform is easy to use and very intuitive. Connection with most important OTAs is a very big plus point. The support including training staff are super effective and very proactive. Addition of PMS and constant updates to the platform is another big plus.
Cons
Ability to add promotions is missing from this software. This is one of the biggest negatives.
Another issue is not being able to provide a free upgrade or downgrade of room type to the guest.
Response from Djubo
Hello Harish,
Thank you for appreciating our system. As you are aware, we are working on a lot of these features and you should be seeing them added to DJUBO in a couple of months.
Have made a note of your points and updated the team once again.
Regarding the reliability of the post-stay thank you mails, our support team will be getting in touch with you about it in a little while. That should not be happening.
Once again, we really appreciate the inputs. Have a great day!
- Industry: Hospitality
- Company size: 51-200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
An advanced CRM
Reviewed on 2018/07/20
Great as an CRS.
Pros
The main pro about the software is the model they use to assign the rate plans, dynamically on daily basis. The mobile app also is user-friendly. The Star sight and insight has always helped me to analyse data with a different perspective.
Cons
So far So good. We, at Vivera Grande, use a separate PMS. If DJUBO CRS has been managed to link bookings picked up automatically in PMS also.
- Industry: Hospitality
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
USING SINCE 3 YEAR
Reviewed on 2018/07/23
We are using Djubo since 3 year and satisfied with product
Pros
Overall all features are good and easy to operate..
Cons
still unable to push rates times on some ota
- Industry: Hospitality
- Company size: 11-50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Need more quality features
Reviewed on 2017/03/20
Overall the experience is quiet Good and pretty easy to use . Business wise , it definitely puts you in the comfort zone . However , there are some really good and usefully features that could be added which could definitely put them on the top.
Pros
Easy to use
Cons
All important features are missing from the app
- Industry: Hospitality
- Company size: 11-50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome Software
Reviewed on 2017/01/10
it has been a seamless learning and the staff has picked up the usage rather effortlessly earlier we were using IDS but had a lot of problem for new learners, with Djubo it is easy to teach to new staff.
Pros
Easy to learn and teach
Cons
non
- Industry: Hospitality
- Company size: 11-50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Perfect in all respects
Reviewed on 2018/08/28
Wonderful. It has helped us to distribute our inventory across all channels and maximise revenue.
Pros
The ease of use with minimal hands-on training
Cons
Few bugs still exist in the taxation section.

- Industry: Hospitality
- Company size: 11-50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Channel Manager
Reviewed on 2018/12/13
Pros
The software has plenty of features to control the entire property from sales to wages to invoices to inventory.
Cons
Nothing for now. Will update in few months time.
- Industry: Hospitality
- Company size: 2-10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A good Hotel management suite
Reviewed on 2020/09/23
We use DJUBO daily for hotel's channel management and the service does the job fine.
Pros
We have used three different channel managers till now and DJUBO has one of the best looking and functional user interface. The color coded Rate planner is also a time saver.
Cons
Support is good and we do not need to call them much but I had a small hiccup a few years ago while needing urgent support.
- Industry: Hospitality
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Djubo with us last Two Years
Reviewed on 2018/07/17
As I said, I'm using Djubo last Two or more years and We are revenue management and Marketing base co. Djubo is with us from the day one for all our properties what we are developing in all destination and professional software. I am thankful toSales Manager of Djubo who introduced me the same.
Pros
Djubo is an excellent channel manager with wonderful additional features which is required for all type of Hotels / Resorts / Home stay.
Cons
Sorry i wont find anything negative from my expereice

- Industry: Hospital & Health Care
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Good but needs lots of advance improvement.
Reviewed on 2018/07/20
It's good and we expect even better.
Pros
It's easy to use and but as lots of new technologies are developing so lots of customised changes and development is required. Also personal assistance in explaining the product internal usage and facility to end-users in a detailed matter is a must. All the best.
Cons
It's malfunctions at times and it becomes tough at the time of billing sometimes.

- Industry: Hospitality
- Company size: 51-200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
DJubo Has Helped Give Business The Competitive Advantage
Reviewed on 2018/07/20
Pros
1. It's simple to use. The UI is not complex and it doesn't take time to get the hang of it.
2. When you sign on, they're right there with you helping you input data and guiding you through the whole process.
3. Historical reports are now easy to access.
4. Rate Plans can be changed in an instant.
Cons
1. Reports regarding our most used OTAs and the revenue percentage they contribute to our business are hard to come by and need to be culled out from existing data.
2. After the initial assistance when signing up, Customer service is slow and needs to be followed up multiple times before action is taken. They do however, follow through finally.
- Industry: Hospitality
- Company size: 2-10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Profit Maximization
Reviewed on 2016/09/15
The experience is great. Even the after sales services are extremely remarkable and proactive. DJUBO has had a very positive impact on our flow bookings as well as revenue.
Pros
The software does everything on its own, with very little interference required. The real time rate/inventory Management on multiple channels is a feature of DJUBO that helps us expose maximum inventory in an automated manner.
Response from Djubo
Thank you Mahendra!
It is a pleasure to work with you as well!
- Industry: Hospitality
- Company size: 501-1 000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Tree of Life Resorts & Hotels
Reviewed on 2016/09/14
Experience has been great. Have really been able to optimise revenue from online channels with the help of Djubo.
Pros
UX is very easy. In a matter of hours, anyone with basic knowledge can be doing things which other channel managers make very complicated. Rate Planner (Calendar) is my favourite feature.
Cons
There are still quite a few bugs in the ecosystem. For example: filters are forgotten in the booking and agent databases when you click on 'go back' button. Have brought these points to the attention of the support team earlier.
Response from Djubo
Thank you Akhil.
We appreciate the glowing review. You have brought a few issues forward and they are already with the product development team. As promised, they will be resolved and you will be informed of the same.
We would also like to say that it has also been an amazing experience working with you and your team.
We look forward to continue working with you and bringing some great new features to help you boost your hotel revenues.
Have a great day! :)
- Industry: Hospitality
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Djubo has not just helped with online sales, but with better management of offline channels too
Reviewed on 2017/03/20
DJUBO, helps me manage my reservations with absolute ease. With DJUBO I am able to manage not just bookings from my OTA, but also my corporate sales and direct sales which form a bulk of my reservations. Repetitive tasks like updating room inventory on different channels, sending vouchers to guests, pre-arrival welcome messages as well as post-departure messages, among others are managed very well by DJUBO on its own, which helps save a lot of time and unnecessary expenditure on manpower. Essentially DJUBO allows me to manage my reservations single handedly.
Pros
Very precise with no bugs at all
Cons
None

- Industry: Hospitality
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Value for Money
Reviewed on 2019/05/02
Support staff is ok. rest all is good.
Pros
Rate Mapping is the best amongst all other software and daily report.
Cons
Inventory management. You cannot view inventory like that in STAAH.
- Industry: Hospitality
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
My Djubo Experience
Reviewed on 2018/07/24
Online booking are easily reflected in Djubo
Pros
The things which i like most about Djubo is User Friendly nature of software.
Cons
Admin can make changes even in the past bookings Id.