ActivTrak Reviews

I like the fact that ActivTrak is very intuitive. The UI is well designed and the screen flow is superb. The metrics are spot on. ActivTrak enables managers or business owners to get more insight into their user's productivity level.

I have been using ActivTrak in a trial environment for 6-8months now in a productive environment. My main gripe is ActivTrak should allow for more than 3 users in the free/trial version. I also find it hard to delete users from ActivTrak after you've remove their profiles from the local PC; this appears to be a bug in the software.

The software is easy to configure and setup. This made it quick and simple to roll out to all of our users quickly and efficiently.

You can get a few false positive warnings and the interface in some places is not always intuitive.

Its easy to install even for a person without much computer knowledge

doesn't work all the time and process of trouble shooting is too hard

It's user interface is simple and intuitive. It provides an in-depth report of each computer and what the user spends time doing.

Easy to install
Unobtrusive and almost completely invisible to the end user
Compatible with antivirus and other security applications
It does what is claims to do

Limited customization for enterprise type deployments, for example I would like to capture screenshots more frequently but at lower resolution
No keystroke logging - I understand the philosophy behind not doing it, but enterprise customers need this functionality

I like that it tracks everything done while online. Also, having the ability to specify which activities are work-related and those that are not.

At first, I struggled with figuring it out, what each log really meant. Then, I spent too much time figuring out how to refocus none work-related tasks.

The recent screen-shots feature gives an employer, an actual view of an employee's
activities. In addition to that, an employer can also see what an employee is doing in real-time.
The alarm feature is also a great way of alerting an employer that an employee is spending
time on unproductive activities. Furthermore, an employer can know what an employee is
spending most of his/her time doing. This can help the employer better allocate tasks as
required to the employee or make some other decision.
It does more than track an employee. It also can do the job of a router or firewall by blocking access to certain websites.

One of the features about rescue time I really like is the weekly digest feature which is
available in ActivTrak.

The single page approach taken makes ActiveTrak easy to use and overall user friendly.

The Color and lack of appealing graphics for the graphs and charts in the administrative panel. The layout and balance between positive(non-white)space and negative(white) space.

The live reports and the categorization of the activities. Customizing good/vs bad by industry is important. What might be improper at a bank is 100% fine for my users, and I can program it as such.

Historical records are clunky. It's either NOW or EVERYTHING EVER. Hard to just pick a day and go from there.

I loved the user interface and the ease of learning it. The customer service is good and it's a full-featured system

Its a little on the pricey side, but worth it. you get what you pay for I suppose. It could do with more integrations

Again, it was easy to install and it perfomed to the client standards., We gathered intel on the particular subject an employee he wanted to investigare and he was satisfied with results.

The project was a pilot and it lasted one two weeks, the difficult part was uninstalling the software. It also slowed down the workstation and there were some issues with the installation and some security pop-ups came up. Client was upset and to this day we did not get paid for our work.

I love how it integrates productivity tracking and security in one platform. This is the tool to help you manage your company effectively especially for outsourcing companies like us. It tracks the productivity of our offshore team and generates a comprehensive report that could help assess a staff or a team's needs in their operational day to day activities.

None. I would say that the features offered by ActivTrak are functional and beneficial. This makes sense because they are open for suggestions and they conduct webinars from time to time where they provide information about a new feature and gather information about what could possibly be a helpful feature in the future.

ActivTrak does everything you need and nothing you don't. It's user friendly, visually appealing and robust. Additionally, they release the most updates of any related software. I have tried more than six applications for this purpose and theirs is the best.

The software has a tendency to create multiple "users" (people you are tracking) for the same person. One record for the computer, another for their associated Windows/Chrome identity and sometimes others if they have multiple user accounts on the same computer. This can cause you to have 3 or more user records to track for a single person. You can group them together and use an alias, which is great, but the overall number of users reporting will affect your billing plan.

I like the fact of the tracking of the employees and seeing who is working overall.

I think the teaching of reports should be better. I know how to see about burn out but that is not what I am looking for.

The software allows you to see real-time screenshots of the users your tracking. It can also block certain websites and show a pop-up. It has very advanced features but the overlay of the system is completely easy to use anyone can understand it. You can set up alarms to notify you of "unproductive" websites being viewed and with this feature we have 100% reduced the amount of unproductive website viewing.

The only con we have with this program is that you are not able to have a constant live stream of your employee's computer. It gives you live screenshots but not a live feed.

1 - It's easy to use. All you do is download the program to install, and it will automatically do everything for you.
2 - Screenshots every minute. This is such an incredible feature that allows me to keep track of exactly what's going on.
3 - Graphs and data visualization for productivity. All you have to do is tag which applications/use cases are productive/unproductive, and you can get a quick overview of what the computers are being used for.
4 - Weekly summary emails. This way I don't even have to log in to check, but get a top level summary of the most important news.
5 - Website Blocking. It's really great to be able to block websites simply and easily.

The ease of installation along with the multitude of reports

I wish the software could be user-based rather than per machine - when users hotdesk, this will knock out our licensing and stop reporting until it is noticed/dealt with

Its not a cheaper solution but it is a better solution if you want more detail into what your employees are doing. It really made the owner cringe at the level of detail we can see what the employees do, he almost thought it was too invasive

We had some employees who were consistently missing deadlines that they shouldn't have been missing. ActivTrak enabled us to efficiently identify and address some of the employees' problematic behaviors.

It worked so well that I actually installed it on my own computer to help me identify areas for improvement.

The best part for us is that it takes the legwork out of an investigation. Simply install the tool and the data is gathered in many different formats. Before we started using it, an investigation would consume hours of IT's time while we dug through firewalls and internet history files (if available) to piece together a picture of PC activity. Being able to provide legal a set of screenshots is perfect and removes all of the guess work.

We haven't run into anything we disliked about this software

ease of use. The menu was well designed and each category was easy enough to compare via the graphs. over all very clean

.slow to access different screenshots It was very slow when changing from screenshots to simple data

You can track productivity of your employees by categorized application, website in to productivity and unproductive. Every screenshot captured secretly.

Limitation of storage space there should be any provision link with box,one drive or dropbox so that all file can moved or save to these drives.

The best thing about this software is its ease of use and learning curve. Activtrak can do almost everything an IT support company can do, but for a fraction of the cost.

There are not many cons to this software. Once you get it installed on the computer it is very easy to use. The only thing I could recommend is an automatic software update on the computers it is installed on instead of having to go to each computer and manually update versions of the software.

I like that this makes data collection and analysis of my students easy for me. My students use lots of adaptive learning software and it helps to be able to view all their data and productivity in one place.

Sometimes the software loads a bit slow. I will want to quickly find data and it lags a bit. I also really wish there was a way to view productivity within certain time windows.

ActivTrak is extremely easy to install and simple to use. Most of my initial issues were easily resolved by adjusting the settings. For the first few weeks we had our employees manually log their hours and activity so that we could compare it to the data in ActivTrak. We wanted to see if there were any discrepancies that we needed to address as we transitioned our employees to work remotely. Once properly configured we have found that it is an extremely useful and very accurate product.

The cons that we initially experienced where due to user error and not the product itself.

Activity monitoring and relative ease of deployment and administration

Inablility to distingish between applicatons being used versus just being open

This product provides great feedback on the productivity of my employees. I am easily able to see work start and end times, idle times, and productivity times based on applications and programs in use.

The ability to see this information in a quick easy to access graph and user interface has really allowed me to manage my employee's time efficiently and keep our office productive even while working remote.

I would like the software to have suggested lists for websites to block or trigger an alarm known to contain malware or commonly blocked by other businesses.