ActivTrak Reviews

Activtrak gives management and users the ability to see what they are viewing as well as KPI Reporting to track productivity of users so that evaluations can be made of how to improve a user or particular positions productivity.

Inability to import activtrack users. Upgrading to a newer version sometimes loses the continuity for a person.

This software let our company provide a more secure environment and add our final customers proof of that we have no "strange" vulnerabilities.

You need a lot of time to deploy and and make actualizations on the information you need to have a 100% service up and working.

The ability to monitor employees’ and their workstations through a single interface is an upgrade in my work area. Time tracking and productivity analysis have helped me greatly in my work and are currently my favorite features out of all the great features of Activtrak. I have tried other software with similar promoted features but it slows the system down, with ActivTrak, the system works well and there seems to be no lag period. It is great.

A live feed of the employees’ screen is not available. It would be a great addition if features include live feed because as of now, screenshots are just available.

This software is very easy to use, invisible to your end users, and the best part is that it's free for up to 3 users, so you can try it out before you commit to subscribing.

No cons

I use this product to keep an eye on my employees, block sites that they shouldn't be going to while on the clock, and to track productivity of my agents.

I have the free version of the product and my biggest issue is that when you get to a certain amount of space used it stops recording screenshots and will not let you access any information. If you don't happen to log in for a few days and you hit that threshold then all of the information at that point is considered gone as you have to delete it all in order to start recording again or access your info which is annoying. Or you can upgrade to the paid version and this wouldn't happen but the free version is perfect for that I need it for.

You can see screenshots of different time intervals and you can export the time to excel for records. It has very easy to use interface and track the productive time effectively. it also provides two factor authentication along with Active directory integration which completed the feature list.

All the stored information can eat up your hard drive space very quickly. No OCR for screenshots it captured and no keylogging mechanism is provided.

almost impossible to detect
user friendly dashboard
optimum space to store screenshots
free to use for 3 devices
simple installation process

could have been more economical for paid versions.
to check out pricing you have to create an account.

I like that this makes data collection and analysis of my students easy for me. My students use lots of adaptive learning software and it helps to be able to view all their data and productivity in one place.

Sometimes the software loads a bit slow. I will want to quickly find data and it lags a bit. I also really wish there was a way to view productivity within certain time windows.

-Ease of use
-Very Accessible
-Live Viewing

Out of the 5 times I contacted customer support, there was only one time that took longer than usual for them to respond. Other than that, everything was just dandy.

Great picture of what your employees are doing with their time and no computer slow down. Reports are easy to run and can handle multiple screens at once.

Will not work with certain security products installed on the machines. Overall very positive experience but we are struggling to use now with McAfee.

It wsss simple to setup and the users are not impacted in any way. Kind of best of both worlds. The details received let's me complete audit reports for my compliance review much quicker than before using the product.

I have had a couple of agents stop working and require a reinstall. Having a built-in alert for devices that have not checked in for xxx number of days would be a good addition.

Easy to navigate for customers. Nice and easy interface easy to use for admins. Automated alerts, ability to track Productivity.

No way to type in words in a search bar to easily navigate what youre looking for. Would be nice not to have to scour through the website looking for what you need. Easier to type it in a search bar box at the top of the page

The account was easy to setup, as was the agent installation. This was made possible with clear and concise documentation. Also appreciate the flexibility of the reports, and last but least the great support offered even if we're using it within the free license limit.

At times I found the organization of the reports and categories a little cumbersome, by my own logic and other software used in the past, but this might be down just to personal preference.

Easy to install
Unobtrusive and almost completely invisible to the end user
Compatible with antivirus and other security applications
It does what is claims to do

Limited customization for enterprise type deployments, for example I would like to capture screenshots more frequently but at lower resolution
No keystroke logging - I understand the philosophy behind not doing it, but enterprise customers need this functionality

I love the fact I don't have to have the software on my computer and I can just look on a browser to see if my employees are getting their work done. Also it doesn't show up in the programs running in the background, so nobody know this is even on their computer.

I've noticed after a week it will stop syncing and then I'll have to reinstall the new software. It's really frustrating and I don't know how to get it to stop this.

I receive frequent screenshots. I've made my employees aware that I'm checking this often and their productivity has increased dramatically.

There is a one day delay in viewing their work. I'm unable to see what they are doing in real time.

I was able to monitor my employee real time. I can check their task anywhere instead of being around in the office just to check for their task. It's also hassle-free. This app is value for money.

It seems to be very thorough in tracking. I am able to categorize applications and websites as productive, unproductive which helps with quick analysis of activity and productivity. The screenshots are very effective also. I am able to look at the entire team, or just an individual's usage.

Learning to get around the interface was a bit challenging, and I think I still have some learning to do to be more efficient. I haven't quite figured out how to use all the functionality.

It is very user friendly.
Easy to install
Easy to use.
The customer service is awesome.
I did not have to go through a manual to get to know this product.
One of your consultants contact me to know if I am happy and getting on well with the program so it is a Pro that customer service is so good.

I am a very happy customer.

The recent screen-shots feature gives an employer, an actual view of an employee's
activities. In addition to that, an employer can also see what an employee is doing in real-time.
The alarm feature is also a great way of alerting an employer that an employee is spending
time on unproductive activities. Furthermore, an employer can know what an employee is
spending most of his/her time doing. This can help the employer better allocate tasks as
required to the employee or make some other decision.
It does more than track an employee. It also can do the job of a router or firewall by blocking access to certain websites.

One of the features about rescue time I really like is the weekly digest feature which is
available in ActivTrak.

The single page approach taken makes ActiveTrak easy to use and overall user friendly.

The Color and lack of appealing graphics for the graphs and charts in the administrative panel. The layout and balance between positive(non-white)space and negative(white) space.

Ability to classify applications/websites as productive or unproductive to determine productivity levels and understand workloads.

The interface can be a bit of a maze. Multiple ways of getting to the same page and at the same time sometimes hard to get back to where you have been before. Not always intuitive. Once you have been using it for a while and the data set is larger queries can take some time to return results.

Offers a great way to monitor employees with scheduling screenshot alarms.

Nothing, the software is great. The only exception would be the limitation on the free tier. If you go over the data limit your only option is to delete all data or upgrade.

Pretty simple console for performing complicated tasks and easily monitored dashboard. This has the different views for different level access makes it a unique product.

Adding extra fee storage for the free tier could help in better exploring the product and also access to screen shots for limited time would work better

The live reports and the categorization of the activities. Customizing good/vs bad by industry is important. What might be improper at a bank is 100% fine for my users, and I can program it as such.

Historical records are clunky. It's either NOW or EVERYTHING EVER. Hard to just pick a day and go from there.

It does what I needed it too; and more. I like the graphs the most. I easily lets me see what sites are being hit the most within my organization.

Probably the little pop ups in the corner where it looks like a technician is waiting to speak with me. Just annoying.