Response times when assistance is needed is always very quick.
By using the AMPAC system, we have been able to streamline the registration and payment process for our chapter events, which was once managed manually.
The system is a little overwhelming and seems much more robust than what we use it for. For setting up more complex meetings (such as our golf tournament), the site is sometimes confusing. Additionally, it appears that when I put the "end date" in the meeting setup, it actually doesn't allow you to login in through the registration link on that date so I have to then go back in and move the date by 1 day - often times we have people pay by CC the day of the event so the ability to access the registration link and collect payment is important.
I use the software on a monthly basis and it always runs well
Allows our chapter to accept credit card payments, register members for meetings and send out notices tothem.
Once you get the hang of it, one can move quickly thru the necessary screens. Reports are easy to export to Excel.
It is not intuitive and is more textual/forms based vs. graphics/drag-drop. The initial load time when going to a report can take longer than it should, but if I have to sign back in later that day it then moves quickly.