eMaintenance+ Reviews

eMaintenance+

Mobile maintenance & asset management software

4.5/5 (6 reviews)
Graeme W.

This is absolute market leading technology for multi site multi country operations

Used Daily for 2+ years
Reviewed on 2017/11/03
Review Source: Capterra

Payback of cost benefits delivered through real time data analayis to reduce equipment downtime and monitor contractor perfromance meany payback was in less than 18 months.

Pros

It is really customizeable to the customers needs unlike many systems such as MAXIMO when you have to change YOUR business process to fit THEIR system. Real time transparent data means you can see everyhting as it happens across multiple outlets and geographies in both local language and English. Recative , Planned Maintenance and Asset managemet deliver a total end to end solution.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Anders K.

Great experience, very user friendly and ensures you can manage your assets efficient

Used Daily for 1+ year
Reviewed on 2017/11/03
Review Source: Capterra

Pros

The software is very user friendly, easy to use and the flexibility to adapt to different workflows and processes makes the software very valuable as you don´t need a lot of development if you find new more efficient and optimized ways of working. Furthermore it allows you to manage your assets in a lean and efficient way and reducing the manual input to a minimum but gives you a good overview to action any pain points or poor performance.

Cons

Still some development needed on the app, but it is coming on-going and Urgent Technology is working on a road map for future developments that I find very professional.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Monty B.

Ability to rate all end users

Used Daily for 2+ years
Reviewed on 2017/11/09
Review Source: Capterra

Pros

Transparency all end users are able to see a real-time dashboard that allows for quick resolution. Helps contractors be better prepared to tackle issues resulting in saving money and reducing down dime.

Cons

Like everything about the software, we will need input from all end users to improve all aspects of the software as needed. Also, different businesses may have unique needs that others may be able to use.

Rating breakdown

Value for Money
Ease of Use

Alejandro R.

Nice tool, the E+ experience is quite enjoying! Easy to handle.

Used Daily for 6-12 months
Reviewed on 2017/11/27
Review Source: Capterra

Time saving is huge!
We can also report that the synergy around this tool allows to excel our FM performances.

Pros

This is not the first time that I'm confront to a CMMS system. So, the most important feature that I like is the way that you can parameter assignments in the system. At the beginning I find it quite long, but when you get use to, you become more quick and the process respond is instantaneous.
Also, the way you handle work orders is quite simple. There is no need of a advanced training to use the system.

Cons

I think, it 'll be the action notes module. The parameters od this module must be enhanced on the future.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Andrew F.

Somewhat tedious in moving around which will get better once familiar.

Used Daily for 1-5 months
Reviewed on 2017/11/06
Review Source: Capterra

Unknown

Pros

Auto generated info enter pre-launch helps a lot. It allows user to enter tickets without review first. Invoicing appears to be better although still some missing components that should be included.

Cons

Some missing components that were in old system. Moving around the system seems to take some added clicks of the mouse. Need a widget to tell you when ticket was NOT sent to a contractor.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

6.0/10
Robert S.

Its a learning process from old system, seemed cumbersome at first but is improving with greater use

Used Daily for 1-5 months
Reviewed on 2017/11/02
Review Source: Capterra

Pros

Like that the tickets disappear once they've been completed, however, that functionality helps when searching for repeated repairs.

Cons

Wish i had the functionality to search for a site by number on home screen. Having to open up list of sites and pick the site is cumbersome. Being able to search tickets by "description" helped a lot, that option is not included in new system.

Rating breakdown

Value for Money
Ease of Use
Customer Support