4 reviews

Yusp

Machine learning personalization & recommendation engine

4,3 /5 (4 reviews) Write a Review!
Overall rating
4,3
/
5
Value for Money
4
Features
4
Ease of Use
3,8
Customer Support
3,3
75% recommended this app
4 reviews
Verified Reviewer
Company size: Self Employed

Yusp worked well with my Shopify account

Used Weekly for 1-5 months
Reviewed on 2018/05/10
Review Source: GetApp

Pros

Yusp worked well as an integrated tool with my Shopify account. I was able to more easily access and predict market data for my store.

Cons

It took a little while to learn the system and to become comfortable with the way that it operated, but that is normal.

Rating breakdown

Ease of Use

Likelihood to recommend: 10.0/10

Daniel E.
Industry: Information Technology & Services
Company size: 11-50 Employees

Yusp Performances

Used Weekly for 6-12 months
Reviewed on 2019/04/03
Review Source: Capterra

Yups would’ve been a great software for businesses if only it were user friendly. I think updates should be carried out on the highlighted aspects to make it better.

Pros

It has an integration feature.
It helps with market data predictions.
First time easy installation and setup.
Ability to manage multiple businesses.

Cons

It takes longer to learn and understand the system.
It lacks user friendliness.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

István P.

YUSP works good, but hard to see under the hood.

Used Monthly for 1-5 months
Reviewed on 2017/12/08
Review Source: Capterra

Pros

Easy first time setup. I was excited to use, and learn this AI, to help my work in weekdays. I will have a cost effective tool, to beat the big concurency.

Cons

The response of the UI is slow.
I got human help first time, but later i read only support pages, and released my hand. Sometimes it is hard to find, and understand the UI logic. After a few days/week activity, i watched only the growing graphs and numbers, but did not changed the settings. I had plans, if you watch the board, but i had not help to make them. I miss templates, or examples. I think this works, but not really user friendly. I think about to change to Retargeting, because that is easier to set up.

Response from Gravity R&D

Dear István!
Thank you for your honest review. We are aware of the current UI issues of the system, that is why we've been developing from the ground up a new dashboard in the last 6 months to improve the ease of use, transparency and customization possibilities that we think can improve your experience as well. This version 2.0 will be released Q1 of 2018. We would love to hear in advance your thoughts and insights on that and hope you will stay satisfied with the performance of Yusp.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Sandor V.

Nice product

Reviewed on 2017/02/17
Review Source: Capterra

quickly integration, well support, good price / performance ratio, many opportunities to build in Website

Rating breakdown

Value for Money
Ease of Use
Customer Support