Zoho Cliq

4.6 (94)
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Business collaboration software

Overall rating

4.6 /5
(94)
Value for Money
4.6/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support
4.2/5

94%
recommended this app
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94 Reviews

Charles
Charles
Overall rating
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Easy way to chat through your company

Reviewed on 2019/09/27

Simple, easy to learn and a great way to communicate with my colleagues.

Simple, easy to learn and a great way to communicate with my colleagues.

Pros

If you use the Zoho suite, you should use Cliq. It easy to integrate and the learning curve is fast.

Cons

It work not so good with the GIFs and reaction on comment. However, if you only need to communicate like the old MSN, it does the work.

Noah
Noah
Overall rating
  • Industry: Research
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Cliq or Slack - we've used both and stuck with Cliq

Reviewed on 2022/04/05

Cliq is a great addition when using other Zoho apps. I haven't used it as a stand-alone app so I...

Cliq is a great addition when using other Zoho apps. I haven't used it as a stand-alone app so I can't comment on that, but so far we are impressed with all the features of Zoho One and the integrations available. I recommend it. Their support is a little slow and responses are vague, but the help pages and online knowledge base are a good reference. Most issues get resolved but it usually takes more than one or two back and forth emails.

Pros

Integrates well with other Zoho One apps. Cliq is easy to use for internal users. Slack is easier for external and other organizations but Cliq has that feature, just not as user-friendly. Cliq also has threads, custom channels, and a lot more flexibility when utilizing other Zoho products.

Cons

The threads are new and it can be a little difficult to keep track of them but the search function works well to find everything. The only other con would be getting external users (subcontractors) integrated to chat with employees. If Cliq could make adding external users easier and give some ability to join all channels instead of just external ones, it would be much better.

Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A good team communication app for managing simple communications with the teams.

Reviewed on 2018/07/30

Pros

- Very simple and easy to use UI
- Tabbed and Split chat is one of the best features that is not available in other competitors, which really helps in managing the chats between multiple windows

Cons

- The pricing seems higher for the value provided
- The integrations are very less compared to the competitors.

Matt
Matt
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Powerful, but daunting.

Reviewed on 2019/01/03

Overall, It's a welcome upgrade from what we were using previously (Telegram). Our whole team is...

Overall, It's a welcome upgrade from what we were using previously (Telegram). Our whole team is unified in one place and we're able to collaborate much more quickly.

Pros

As with all products in the Zoho One Suite, my favorite part is how deeply Cliq integrates with the rest of our tools. I get new messages for every new paid invoice, new leads in the CRM, new appointments with customers etc. It's deeply configurable and can do pretty much anything that Slack can do.

Cons

It's tedious to set up. Nothing Zoho makes is EASY out of the box. They take a bit of time to figure out and customize. Cliq is no different. We're still barely scratching the surface on what Cliq is capable of because we haven't invested the resources to figure out all the options!

Ryan
Ryan
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Fairly cheap messaging service

Reviewed on 2022/07/05

Pros

It is relatively cheap. It gives the ability to pin chats to have important chats close to the top and easily accessible. It also integrates easily with the Zoho group of applications.

Cons

The sign up process can be a bit lengthy especially for new users. Files can take quite a bit of time to be uploaded and sent.

Matthew
Matthew
Overall rating
  • Industry: Entertainment
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great Communication tool for our staff

Reviewed on 2018/11/21

Pros

Easy to implement and roll out - Quickly helped our team stay in touch

Cons

Some functionality is not intuitive but that is expected from a product with as many options as Cliq has

Kristina
Kristina
Overall rating
  • Industry: Printing
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Zoho Cliq

Reviewed on 2019/01/04

I am able to switch between conversations quickly, which allows me to do multiple things at once....

I am able to switch between conversations quickly, which allows me to do multiple things at once. Also the fact that you can have joint conversations make doing projects and just communicating with a group so much easier.

Pros

The fact that you can have multiple conversations opened up at once in the same screen.

Cons

Honestly there really is not something that I do not care for, the software is great!

Rigger
Rigger
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

keep connected to your computer with a Cliq

Reviewed on 2018/12/06

We resolved a way to communicate and exchange content through a personalized platform

We resolved a way to communicate and exchange content through a personalized platform

Pros

Finding a way to communicate without the conventional tools we find Cliq.
It was very easy to use, especially for people who did not handle this type of tool.

Cons

It has some errors that are then solved by Zoho. He needs more development.

María Fernanda
María Fernanda
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Zoho Cliq

Reviewed on 2019/07/20

Pros

It is wonderful for collab and communication if you are already using Zoho Suite.

Cons

As a stand alone app, you might have better alternatives.

Mohamed
Mohamed
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Zoho Cliq smoothly flow within the Zoho cloud for business suite

Reviewed on 2019/03/09

communication and connection with remote employees anywhere with ease and just couple of cliqs away!

communication and connection with remote employees anywhere with ease and just couple of cliqs away!

Pros

ease of use, doesn't require any specific training or needs from employees from all levels in any organization, and ease of integral with all other Zoho cloud products.

Cons

lacking some advanced features, like conferencing from within the Cliq, it's a good tool for chatting, but lack collaboration capabilities, which is covered by other Zoho products

Swastik
Overall rating
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Stay connected with your team during every problem

Reviewed on 2023/09/15

Zoho Cliq has made it really easy for me to connect with my team over messaging, meetings, and more...

Zoho Cliq has made it really easy for me to connect with my team over messaging, meetings, and more while doing any sort of task and achieve our goals together.

Pros

The user interface of Zoho Cliq is truly simple and easy to adapt to. I have used this platform to connect with my team while performing a task with them, and I truly love it.

Cons

The pricing of Zoho Cliq somehow felt slightly unreasonable to me, but the pricing of Zoho CRM as a whole is worthy enough. There are occasional glitches while being there in the meetings with my team.

Ansh
Overall rating
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Instant messaging made easy

Reviewed on 2023/08/26

1. It is a great platform bus business instant messaging that helps in communicating with your team...

1. It is a great platform bus business instant messaging that helps in communicating with your team while working.

Pros

1. Top notch user interface.2. Great customer support.3. Tons of features and functions for instant messaging while working.

Cons

1. Poor interface in mobile phones.2. No starting user guide.3. Occasional crashes and bugs in the platform.

Verified Reviewer
Overall rating
  • Industry: Publishing
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Team Collaboration Software

Reviewed on 2022/08/10

We do create separate groups for project discussions. This helps us to stay connected. Even though...

We do create separate groups for project discussions. This helps us to stay connected. Even though all our employees are located in different places we feel connected because of this tool. Excellent tool for remote work management. It also allows us to make video calls. Zoho cliq has improved our team collaboration and helps us to work effectively.

Pros

All our employees are connected through Zoho cliq. This makes our internal communication easy. It allows us to chat, make calls and share files with our teammates. It has all the features of a chat application. We can even share our screen with our teammates.

Cons

Unable to add a new person in between a call.
We feel that it’s a bit pricey.
There is a delay in mobile notifications.

Muhammed
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

a must-have tool for everyone using Zoho CRM

Reviewed on 2022/04/14

It would make communicating with my team members very hard if it wasn't for Zoho Cliq. I love it's...

It would make communicating with my team members very hard if it wasn't for Zoho Cliq. I love it's simplicity and functionality.

Pros

I've been using Zoho Cliq for the last 2 years, we use it for internal communication and we depend on it 100%. If you have a team and use Zoho CRM it's a must-have tool as it makes communicating much easier with your team. I love the features it has as you can text, call, and share your screen with other team members.

Cons

It doesn't change status to away when offline which makes tracking employees a bit harder.

Verified Reviewer
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

A great collaborative tool for mid sized teams

Reviewed on 2021/07/01

Overall it's been really great and intuitive. The team has really gotten into an easy flow that is...

Overall it's been really great and intuitive. The team has really gotten into an easy flow that is showing promise.

Pros

Keeping multiple chat windows open in the same view. This is crucial for me and saves time as I don't have to switch to another tab or another conversation and then click into the comment bar. This may sound trivial but this drives me mad on other tools.

Cons

Not much. If I had to choose something it would be the sound for the alert when you get a notification, but then again you want that noise to be annoying so you don't miss it.

Verified Reviewer
Overall rating
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Zoho Cliq Review

Reviewed on 2019/12/13

Zoho Cliq has provided us with a way of communicating company wide. Any user is fully capable of...

Zoho Cliq has provided us with a way of communicating company wide. Any user is fully capable of using the serve because of user friendly the service is.

Pros

What I like most about Zoho Cliq is how effortless staying connected is with all of the features that the software offers.

Cons

What I like least about Zoho Cliq is the cost basis the software offers for each employee to use and utilize the service.

Nivya
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

If you are a newbie, go for Cliq

Reviewed on 2021/08/28

Pros

I like how I can easily communicate with my teammates and share files with them in the software. It had the video calling feature which came in handy during the pandemic. It helps you record your check in and check out time.

Cons

I don’t like the user interface and it’s slow sometimes. I wish I didn’t have to open laptop every time I have to check in and out.

Verified Reviewer
Overall rating
  • Industry: Telecommunications
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Works Well

Reviewed on 2021/12/02

Cliq is enjoyable and dependable. I personally like using it.

Cliq is enjoyable and dependable. I personally like using it.

Pros

Cliq is a new messaging software in comparison to some of the most popular options, but just as good in my opinion. It is fast and fun to use. Very appealing.

Cons

This could stand to have a tutorial feature. Some of the options on Cliq are difficult to find on your own. With a tutorial, users could find all the features of Cliq far more quickly and easily.

Diane
Overall rating
  • Industry: Law Practice
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Chat and connect

Reviewed on 2022/09/01

Zoho Cliq is nice for people who like Zoho and their way of doing things. Zoho has an entire family...

Zoho Cliq is nice for people who like Zoho and their way of doing things. Zoho has an entire family of software that all work together.

Pros

Zoho Cliq is Zoho's chat and communication software.
I sign in and check live and Zoho tracks my time. I can log my breaks and the live will turn off while I'm away. Send an important message or notification to everyone at once. Zoho cliq syncs my calendar and I can use audio or video calls.

Cons

I don't like Zoho Cliq as much as I like other communication software. Zoho is always different. The video calls can be very difficult to start and to include everyone because of the priority labels for meetings.

Alternatives Considered

Slack
Ruby
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

It is an amazing software to interact with your colleagues on both mobile and desktop.

Reviewed on 2019/09/18

It has been good. I use it daily for all my professional communications.

It has been good. I use it daily for all my professional communications.

Pros

Zoho Cliq is a great platform to interact with your colleagues. You can make groups and anyone can add or delete a person. You can send all types of documents and links to others easily. You can also chat with yourself and use it to save important links and docs. You can use this application on both desktop and smartphone.

Cons

Sometimes, it can be confusing between groups and channels. Otherwise, no major problem.

ARLENE
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Can send a chat instead of using my phone to send a text. Sometimes it's faster.

Reviewed on 2018/03/21

Pros

Not just for chatting. Can send and view audio and videos, Send shared files and each team member can have their own account.

Cons

If I had to choose one thing I like least it would be I would like to see more emoticons. I like using them so more variety would be nice.

Dusty
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Group Meetings and Staying Uptodate

Reviewed on 2018/12/19

Pros

I loved that it carried over into all sections of Zoho, so I could easily stay uptodate with messages from other people in the offices, without having to keep switching to look at my emails or a different screen than I was working in. Keeps everything in one place. It also is quick to go straight to voice/video calls, and easy to make group chats with different people.

Cons

The quality of connections is not as good as other software in relation to video calls, but still alright. Nothing I would stop using it for.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Cliq Review

Reviewed on 2022/09/10

Pros

Its provide easy communicate with team members.
Provide facility to transfer large files

Cons

I don't find anything cons in this application.

Verified Reviewer
Overall rating
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Free product for our team. Easy to implement and use.

Reviewed on 2018/03/11

Pros

Free, what else can I say? Great alternative to Slack for a fraction of the cost. Good system for our team to use.

Cons

Free comes with its benefits but always comes with its drawbacks. Functionality is good, not great.

Kamlesh
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Cliq Organisation Chat Software Review

Reviewed on 2021/09/28

Pros

The real time check in check out clock, inside the app Remote work facility

Cons

The message reply and tagging ux ui is not good