FreshCheq Reviews

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82 Reviews
- Industry: Food & Beverages
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
So far we have had nothing but a great experience with Fresh Cheq. It is super easy to use.
Reviewed on 2018/02/22
It's a great way to record temperatures for safe food handling!!!
It's a great way to record temperatures for safe food handling!!!
Pros
The ease of use is probably the best quality. It is super simple to record the temperatures, and also to change the things being temped when you need to. For a restaurant like ours that changes the menu every few weeks, this is very hellpful.
Cons
Really the only thing I don't like is that once you type in a temperature there is not a way to go back and change a temperature once recorded. When you have a perfect streak going, it's really sad when you accidentally hit a number a get a failing score for a 14 degree temp, when you meant to type in 144!
Response from FreshCheq
Hi Tyler, thank you for your review. The platform does not allow temps to be changed so that there is a higher level of accountability. But, we don't want you to lose your streaks, so if you type in a temp in error, just reach out to me and I will correct it so that your streak stays intact!
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
Ease of Use
Reviewed on 2019/04/16
We use it for food quality line checks. Easily able to go from product to product cuts down on time...
We use it for food quality line checks. Easily able to go from product to product cuts down on time vs. other platforms that malfunction or take time processing.
Pros
The app is relatively easy to use to perform each task.
Cons
Needing to put a PIN to perform each of the tasks involved. Once signed in, it would make sense to be able to navigate from task to task without needing to re-enter a PIN.
Response from FreshCheq
Adam,
Thank you for your review. Please give us a call, 1-855-581-7747. The PIN is there so multiple user can use the same tablet in the restaurant. However, if this is creating a problem and you assign the task to one employee or compete the task yourself, we can show you how to turn the PIN off for convenience.
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
I honestly had a hard time using this, I'm not to savvy with all the technology
Reviewed on 2018/02/23
Cons
As I said I'm not too savvy with much technology, I like writing things out. I had to get help to use this.
Response from FreshCheq
Hi Charlene, thank you for your honest review. I understand that change can be challenging, but automating restaurant processes is where restaurant management is heading. We offer ongoing training and would love to help you. Please reach out to me personally to schedule some training to make using FreshCheq easier for you.
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
We love FeshCheq!
Reviewed on 2018/02/22
Pros
FreshCheq is very easy to use and has been a huge help to get our temp logs more consistent. I love that it will send you a reminder text before you are about to miss a log. That helps ensure that they get done and are not forgotten about
Cons
If we close due to weather or a holiday, we have to manually turn every log off for the day and then go back and turn them on for the next week. Would be nice if there was an easier way to do that.
Response from FreshCheq
Hi Kirsten,
We are working on an easier way to close your logs for the day. We are rolling out some new features next month that I am confident you will be pleased with. Thank you for your review.
- Industry: Restaurants
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Overall, using FreshCheq has been a positive experience and convenient addition to our...
Reviewed on 2018/02/22
It has eliminated all food safety log paperwork. Employees are now excited to use the tablet to do...
It has eliminated all food safety log paperwork. Employees are now excited to use the tablet to do safety logs, rather than bummed about writing it down. Very convenient.
Pros
Eliminates all paper records.
Sends text message reminders to users.
Easy to configure to fit your business.
Multiple reports to break down check/log usage.
Portable functionality when used on a tablet.
Has a log streak feature to compete with other businesses.
Customer support is fast and reliable.
Cons
No app as of yet, so you have to use the web page. This can be troublesome on a tablet.
Requires internet access.
Response from FreshCheq
Thank you for your feedback!
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Easy to use
Reviewed on 2019/03/21
Pros
Better than paper logs and it is quick and easy to use
Cons
There nothing that i dont like about this
Response from FreshCheq
Nancy,
Thank you. I don't think we could ask for more. We are always open to your opinion and thoughts. look for more functionality in the near future.
Jim
- Industry: Restaurants
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
awsome
Reviewed on 2019/04/11
great
great
Pros
i love the daily reporting. and notifications
Cons
i really don't have any it meets all my needs
Response from FreshCheq
Mike,
Thank you for your review. We appreciate your business. We look forward to bringing Pizza Ranch and Moe's new development in the near future!
Jim
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to set and easy to use
Reviewed on 2018/02/22
I don't have to worry about losing a paper copy of our food temps. The food inspector loves to...
I don't have to worry about losing a paper copy of our food temps. The food inspector loves to come in and just grab the computer and look at our reports.
Pros
I work with teenagers and I like that it is easy for them to use. I like getting the notifications when I am not at work.
Cons
I can't upload a photo to use as an example of what I would like done. Also it won't let you do your measurements without having to refresh the page every time.
Response from FreshCheq
Hi Missy, thank you for your feedback. You should not have to refresh the page every time, so I will reach out to you personally to help solve that issue.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Review
Reviewed on 2019/04/04
its great no problems
its great no problems
Pros
Simplicity... Also its very easy for staff to use and the txt updates for managers are great
Cons
sometimes when we are closed the app doesn't know that so it or if its a snow day we cant stop temps from going on the app.
Response from FreshCheq
Ryan,
Thank you for the awesome review. We will be at the summer meting and hope you will come by our booth. We will have some new features to talk about.
Jim
- Industry: Food & Beverages
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Fresh check in a resturant enviroment
Reviewed on 2019/04/02
Pros
it was easy and clean. easy setup .
could see it's upside in other industry
Cons
Did not have the reporting or ease of access for me.
needed more options than we had and went a different route.
Response from FreshCheq
Thank you for your review. We would appreciate the opportunity to better understand the challenges you faced. Please contact us at 1-855-581-7747, or [email protected].
Jim
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
It's a great tool.
Reviewed on 2018/02/23
Pros
I like that I can just carry around my phone while I take temps instead of having to take a big notebook and pencil around to write them down.
Cons
My fat fingers will sometimes hit a wrong key and if I don't see it before I hit the enter button I can't change it.
Response from FreshCheq
Hi Cathy, Thanks for taking the time to review FreshCheq. I am so pleased that it are finding it to be helpful. I can relate to hitting the incorrect buttons and one solution is to transition to a tablet to make this easier. We appreciate your business and feedback.
-Julie
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
It is very easy to use when I'm at work.
Reviewed on 2018/03/01
Organizational skills, getting the crew to understand business, keeping everything for records, and...
Organizational skills, getting the crew to understand business, keeping everything for records, and able to keep things in one place to find it easier.
Pros
It helps my company stay organized and helps us keep up with inventory and task that need to be completed.
Cons
Sometimes it has a mind of its own and starts glitching and putting stuff that I didn't put. And I wish it had some way of notifying you on when it's time to do something on your to-do list.
Response from FreshCheq
Thank you for your review, Liddia. FreshCheq does have a text alert feature that will alert you when a checklist or log is due. Please speak with your manager or owner and request that you receive text alerts.
- Industry: Food Production
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Great restaurant software system
Reviewed on 2021/04/27
Overall this is a great software, as it save you time and also help keeps you updated with the...
Overall this is a great software, as it save you time and also help keeps you updated with the temperature. Customer service is also excellent.
Pros
What I love about this software is that it’s time effective. Paperless software, you can just add your templates straight from your phone. FreshCheq is easy to use and easy to set up, you don’t have to be a pro to use this software.
Cons
As technology is evolving, it would be great if they had a drag and drop feature and to also allow you to work offline.
Response from FreshCheq
Jason, I'm glad to hear that you think FreshCheq saves you time and our customer service is excellent. In regards to working offline, you actually are able to do this and I'd be happy to walk you through it. Thank you for the review and we hope to continue to make running your business easier.
- Jake
- Industry: Restaurants
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great website and app. Easy to use
Reviewed on 2018/02/26
Easy to use and track for daily use. Breaks down errors and can be used for seeing trends throughout...
Easy to use and track for daily use. Breaks down errors and can be used for seeing trends throughout the business
Pros
Easy to use and understand. Adminstration side is user friendly also. I've never had any problems with this product. Customer service is great if you do happen to have a problem
Response from FreshCheq
Thank you for your review, Brandon! We are thrilled to have you as a FreshCheq customer.
- Industry: Restaurants
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
By doing Freshcheq you are checking equipment and food to make sure the temperature is correct.
Reviewed on 2018/02/22
That are stores are checking tempertures daily. Knowing if we have issues in a store with temperture...
That are stores are checking tempertures daily. Knowing if we have issues in a store with tempertures.
Pros
Get email that the stores have done the tempertures. Know that a piece of equipment is not up to temperture. Managment is checking the equipment to make sure it is working correct. They have to re check if they put a ewrong number in.
Cons
Getting the stores to do the tempertures daily. They don't understand it important to do. Getting the stores to do it daily.
Response from FreshCheq
Thank you for your review, Lori!
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
general manager
Reviewed on 2019/04/02
Pros
ease of use,good customer support use of record keeping
Cons
i like the app instead of other use. much better
Response from FreshCheq
Kevin,
We appreciate your review. We are specifically working with Pizza Ranch on some new features. Come see us at your summer meeting and learn about what we have been working on for you!
Jim
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I like fresh cheq
Reviewed on 2018/11/06
Pros
I like the ease of use and it is useful for keeping track that temperatures are consistently taken every day.
Cons
Uploading quality assurance pictiures in area with weak wifi
Response from FreshCheq
Thanks for your review Christopher! We are releasing an app version of FreshCheq next month which will help with issues of poor wifi.
- Industry: Restaurants
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Food Safety - Made Simple
Reviewed on 2018/10/27
Pros
Simplicity at its finest... so easy to use and learn. Helps oversee food safety by easily recording food temperatures and other.
Cons
One downside to the software is usuabilty when using on mobile phone. Make it “mobile”friendly.
Response from FreshCheq
Hi Joshua, Thanks for your review and for your business. We are converting FreshCheq to a mobile app within the next couple of months and we think that this may address your comment about mobile responsiveness.
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
I have found it easy to keep and access all records pertaing to temperature checks.
Reviewed on 2018/03/01
Pros
The ability to quickly and accurately record temperatures. It is easy to use When it is necessary to recall a day or week .
Cons
I found that trying to chamge thw order of the logs was not as user friendly as i would have liked. The support was great.
Response from FreshCheq
Thank you for your review, Sandra. We are rolling out some improvements this month that will make the logs easier to change. We appreciate your business.
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
FreshCheq for Moe’s
Reviewed on 2018/11/02
Pros
It’s easy to use and I like that it sends notifications
Cons
That managers should be able to edit temp chews in case they are unable to enter them
Response from FreshCheq
Thank you for your review and for your business.
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Great
Reviewed on 2018/11/03
Food safety is easy and my employees like grabbing the iPad to use it. It’s a great addition to my...
Food safety is easy and my employees like grabbing the iPad to use it. It’s a great addition to my restaurant
Pros
Freshcheq makes food safety Easy. The text reminders for line checks are so convienent . It is user friendly and customizable .
Cons
Sometimes I run into snags and it won’t load !
Response from FreshCheq
Thank you, Tiara, for your review and for your business.
- Industry: Restaurants
- Company size: 5,001–10,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
BWW
Reviewed on 2019/04/16
The experience has been great. Our team loves the ease of use and the office supply savings.
The experience has been great. Our team loves the ease of use and the office supply savings.
Pros
It's a huge cost savings on paper and toner. The managers and staff can do a check list from their phone rather than searching for a clip board or printing off sheets in the morning.
Cons
No cons from me. I think this app is great.
Response from FreshCheq
Casie,
Thank you for the great review. Please let us know how we can continue to make a difference in your restaurants.
Jim
- Industry: Restaurants
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use, keeps managers on task when it comes to record keeping
Reviewed on 2017/11/28
Pros
the fresh cheq app takes away the guessing game/remembering game for my managers. the automatic text at dedicated times works amazing!
Cons
we have had a glitch when daylight savings time took place...pretty minimal honestly. I would assume that more features are coming and that will be nice when that happens!
Response from FreshCheq
We are so glad that you love FreshCheq and appreciate your review! We are happy to report that we have corrected the Daylight Savings glitch. We are planning to roll out a food waste log, food safety audit portal, and other cool checklists in 2018! Thank you for your business, Brandon!
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Fairly easy to use. Great for businesses!
Reviewed on 2018/02/23
Pros
The many different checklists you can make and the reminder texts as well. I enjoy how many users I can add for access too
Cons
Home screen could be customizable, tabs on the left could be re-named confusing for first timers . No glaring flaws just some brush ups to make it 5/5
Response from FreshCheq
Thank you for your honest review, Mike! We are releasing some improvements and additional features next month that I know you will appreciate.
- Industry: Food & Beverages
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love this program. It helps keep all daily needs organized
Reviewed on 2018/02/26
Organization. I am a very detailed person so this helps me and my team be more detailed.
Organization. I am a very detailed person so this helps me and my team be more detailed.
Pros
The ability to edit, the alarms keep you on top of what you are needing to do. I also like the fact that you can have the whole team included in the program feature.
Response from FreshCheq
Thank you for your review, Andre! We are thrilled to have you as a FreshCheq customer.