---
description: Learn how Kitomba Salon and Spa Software can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Kitomba Salon and Spa Software Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Spa Software](/directory/69/spa-management/software) > [Kitomba Salon and Spa Software](/software/111287/kitomba)

# Kitomba Salon and Spa Software

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> Kitomba Salon and Spa Software is the better way to grow your hair or beauty business—giving you the time, freedom and support you need to succeed.

With over 20 years of development, Kitomba is a comprehensive salon and spa management software that allows you to run your business from one software.
> 
> Verdict: Rated **4.4/5** by 80 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Kitomba Salon and Spa Software

Kitomba has been helping salons, spas and clinics achieve success for over 20 years. Our continued focus on the hair and beauty industry has driven the development of specialised features for salons, spas and clinics to streamline their operations and drive business growth and success.

Everything you need:
With many of our staff having worked in the hair and beauty industry before, we’ve designed Kitomba to ensure you have everything you need to run a successful salon, spa or clinic.

Understand your business:
With the most powerful reporting in the industry, Kitomba allows you to look closely at your business, so you know exactly where you stand and where to focus your efforts.


Free, unbeatable support:
We understand you don’t just work 9 to 5 Monday to Friday, so we don’t either. No matter what package of Kitomba you choose, you’ll receive free, unbeatable support via phone, live chat or email—whatever your preference.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 80 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 3.7/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Kitomba
- **Location**: Wellington, New Zealand
- **Founded**: 2002

## Commercial Context

- **Pricing Details**: Kitomba has a variety of packages to suit your salon, spa or clinic. 
Please leave your details on the contact form and a Kitomba expert will be in touch with you.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Australia, New Zealand, United States

## Features

- Access Controls/Permissions
- Accounting
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Automated Scheduling
- Barcode/Ticket Scanning
- Before & After Pictures
- Billing & Invoicing
- Booking Management
- CRM
- Calendar Management
- Calendar Sync
- Client Database
- Client Management
- Client Profiles
- Commission Management
- Confirmations/Reminders
- Consent Management
- Credit Card Processing

## Integrations (4 total)

- Mailchimp
- PayPal
- Vish
- Xero

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Spa Software](https://www.getapp.za.com/directory/69/spa-management/software)

## Related Categories

- [Spa Software](https://www.getapp.za.com/directory/69/spa-management/software)
- [Salon Software](https://www.getapp.za.com/directory/212/salon/software)
- [Scheduling Software](https://www.getapp.za.com/directory/233/scheduling/software)
- [Appointment Scheduling Software](https://www.getapp.za.com/directory/316/appointments-scheduling/software)
- [Business Management Software](https://www.getapp.za.com/directory/581/business-management/software)

## Alternatives

1. [Calendly](https://www.getapp.za.com/software/102609/calendly) — 4.7/5 (4084 reviews)
2. [Google Calendar](https://www.getapp.za.com/software/91461/google-calendar) — 4.8/5 (4021 reviews)
3. [Goldie](https://www.getapp.za.com/software/2061688/goldie) — 4.8/5 (1129 reviews)
4. [GlossGenius](https://www.getapp.za.com/software/2034787/glossgenius) — 4.8/5 (348 reviews)
5. [Acuity Scheduling](https://www.getapp.za.com/software/91169/acuity-scheduling) — 4.8/5 (5741 reviews)

## Reviews

### "Kitomba review" — 5.0/5

> **Diana** | *08 August 2019* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: I love the reporting. The magic marketing is excellent and the customer service awesome. Prompt and informative.
I love Kitomba One and the Target facility. Also the Benchmarking is great.
The online booking service works well.
> 
> **Cons**: We recently changed to a Mac and the software is not really compatible. It would be great if not was cloud based or just worked a bit better on the appointment interface.
> 
> The reporting is excellent and easy to use. It helps me measure my business KPI's on a daily basis. It also helps set my weekly, monthly targets and allows my team to access them easily through Kitomba one.
We receive about 10 online bookings per day which has really allowed us to grow our business.

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### "Love my Kitomba software" — 5.0/5

> **Kristina** | *12 July 2021* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: I love the features, easy to use and follow and the customer service is amazing.
> 
> **Cons**: Cost does factor, but I can't fault Kitomba, they have been great to deal with.

-----

### "DO NOT RECOMMEND - OVERPRICED" — 2.0/5

> **Christine** | *27 February 2021* | Health, Wellness & Fitness | Recommendation rating: 0.0/10
> 
> **Pros**: Okay to use. Standard software, not much to comment. I have more cons on this software.
> 
> **Cons**: Way too over priced, they definitely lock you in a long term contract that you aren't able to exit. A lot of hidden fees - be careful with the automated text messaging. Definitely not worth the value of money. During covid closure period they offer NO support at all - pricing remains the same throughout. I would not recommend this software to anyone. There's definitely much cheaper and affordable options out there. 
I chose this kitomba software as I had taken over an existing clinic that already uses it, now knowing what it is really like, I definitely regret not changing it in the beginning.
> 
> Horrible. I can't wait for the contract to be over so I won't be ripped off.

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### "Kitimba review" — 5.0/5

> **Dan** | *04 August 2019* | Hospitality | Recommendation rating: 5.0/10
> 
> **Pros**: It’s a great system , easy to use and the customer support is great .
> 
> **Cons**: It’s very expensive compared to every other similar software on the market for hairdressers. Even though it’s a great set up, it still feels like a bit of a rip off .
Also the accounts lady is a bit abrupt and not that friendly to deal with.
> 
> Generally great, can’t complain about the software or the tech support . I really like the system

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### "Some of the reports are a little confusing and sometimes lack specific targeting." — 4.0/5

> **Stephanie** | *01 May 2018* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Easy, comprehensive, great support. Always updating and keeping up with things. The staff are friendly and very helpful.
> 
> **Cons**: Not sure if it adds product back if you delete or credit. I do find the everyday marketing a little hard to get sometimes and it is hard to target specifics (maybe I don't know how to use it) I often don't have time to to watch videos about the utilization of the system. Maybe if a planned rep visit to go over the finer things would be good. Now that we are with Mailchimp it would be good to maybe have the accepts promo box ticked as default and that way when mailchimp deletes it we know for sure it's not just an oversite. My docket printouts are also confusing because of where the separation line is. I would like to be able to also print out the clients treatment note history.

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## Links

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| en | <https://www.getapp.com/industries-software/a/kitomba/> |
| en-AE | <https://www.getapp.ae/software/111287/kitomba> |
| en-AU | <https://www.getapp.com.au/software/111287/kitomba> |
| en-CA | <https://www.getapp.ca/software/111287/kitomba> |
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| nl | <https://www.getapp.nl/software/111287/kitomba> |
| nl-BE | <https://www.getapp.be/software/111287/kitomba> |

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