SalesRabbit

Door to door and field sales tracking & lead management

Overall rating

4,2 /5
(190)
Value for Money
4,2/5
Features
4,2/5
Ease of Use
4,3/5
Customer Support
4,1/5

82%
recommended this app
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190 Reviews

Randon
Randon
Overall rating
  • Industry: Retail
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

You guys did a great job!

Reviewed on 2017/02/24

I've been very pleased with the ease of use and every time I need tech help it's resolved quickly...

I've been very pleased with the ease of use and every time I need tech help it's resolved quickly and efficiently!

Pros

Ease of use

Cons

Updates won't leave you alone when you're away from an internet source.

Ben
Overall rating
  • Industry: Security & Investigations
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Selling and running sales teams using Sales Rabbit

Reviewed on 2016/11/23

Managing hundreds of sales reps in the field in multiple cities and states who are selling various...

Managing hundreds of sales reps in the field in multiple cities and states who are selling various products has been challenging to meet all their needs and marry up the needs of our company and wishes of the shareholders. Our executive team reviewed various canvassing and field sales solutions to determine which one provided the best suite of features, was reliable, and inspired enthusiasm from sales reps to use the solution. As a direct to home sales company we need to have high reporting on how sales reps are using their time in the field and what they are doing with their time. Because Sales Rabbit allows us to see in real time the performance indicators that we care about, we can have productive performance conversations with individual reps or entire teams. The data from sales rabbit helps us lead our people and learn what high performing reps are doing so others can replicate. We streamlined our entire sales process into one application and everything our sales reps do is right within the app. Sales people like simple, mobile, processes that allow them to focus on the prospect and not the process. We track activities and prospects which cause us to close more deals and follow through on creating a relationship. Because our process is great, our sales reps tend to prospect and sell more so they earn more. This helps us retain our sales force and create great sales culture where we keep our best talent around which makes adding new team members and recruiting easier and more scalable.

Pros

I love that our Sales Reps love it. They use it, so we get high adoption of our sales processes, it saves us resources as a result. We create a better sales experience for our sales reps and therefore our customers.

Cons

The integrations could be more complete, but they are always willing to integrate more based on need.

Dee
Overall rating
  • Industry: Entertainment
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Technician

Reviewed on 2017/02/17

It's pretty good but it crushes every once in a while and lose information. I have to sign in again...

It's pretty good but it crushes every once in a while and lose information. I have to sign in again and reput information.

Pros

It's easy to use and very simple. Once, you get where all the information space, it will be so simple enough to get it done quickly.

Cons

It crushes every once in a while. Specially, after you fill out and right before push submit, it crushes and loses all the information.

Response from Sales Rabbit

Sorry you have had some issues with TechRabbit crashing. We are coming out with a big update for the app later this week. You will love it.

John
Overall rating
  • Industry: Consumer Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best tool out there to stay organized

Reviewed on 2017/02/23

SR has been crucial to my success. It keeps me organized and I no longer miss out on appointments ...

SR has been crucial to my success. It keeps me organized and I no longer miss out on appointments like before. It's awesome for managing your own personal area and that of your teams. Well worth the investment.

Pros

It's ability to organize everything.

Cons

There's different features I would like added like Geo fences for my reps and the ability to create my own icons/markers within the app. I would also like it if I could load info into the lead like a picture.

Response from Sales Rabbit

Thanks for the feedback John! We are always looking to improve SalesRabbit. The ability to add attachments (including images) to the lead is coming later this year! As for customizing lead icons/markers that is done at the company level. If you have feedback for the lead statuses be sure to pass that on to your company admins.

Mosese
Overall rating
  • Industry: Airlines/Aviation
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Ease of Use

Reviewed on 2022/10/18

I think overall it is more efficient compared to the other software we use

I think overall it is more efficient compared to the other software we use

Pros

Messaging is one of the most useful features i find it easier to communicate

Cons

Just some of the information are a little outdated

Daniel
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Limited options but not this one

Reviewed on 2021/03/08

Poor customer service. Support is online, through email only. They have a number but you never get...

Poor customer service. Support is online, through email only. They have a number but you never get anyone. Their website chat is the same. If you need help quickly its not gonna happen. They also mentioned features that are "more then likely happen asap" and never do. Still not there. Not super impressed with the company or the software. There are other options that are MUCH better for the same price.

Pros

It was easy to setup. The phone app is also easy to use.

Cons

The dashboard for whomever is running the sales show is very poor. Its not very functional and just looks bad. Their map online is not interactive. If you want some simple

Kolton
Overall rating
  • Industry: Wireless
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Sales management

Reviewed on 2017/02/17

Overall the app work performs great!! There are a few features we are working on adding. For your...

Overall the app work performs great!! There are a few features we are working on adding. For your basic tools, canvas, leaderboard the app is awesome easy to use and train on. If something is wrong they are very quick to fix it!

Kory
Overall rating
  • Industry: Retail
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Kory jansen

Reviewed on 2017/02/17

I haven't been using tech rabbit for long but i have enjoyed my experience with it alot. Its seems...

I haven't been using tech rabbit for long but i have enjoyed my experience with it alot. Its seems to work smoothly and seemlessly.

Pros

Ease of use.

Cons

Not having an android platform.

Danny
Overall rating
  • Industry: Marketing & Advertising
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Danielson

Reviewed on 2017/02/23

It's been well besides the times where my close outs don't show up. Other than that it's been real...

It's been well besides the times where my close outs don't show up. Other than that it's been real help full!

Pros

I like how you can just do the paperwork on your phone it's really easy to access as well. Espically for first time users

Cons

How sometimes my paperwork won't submit to my office. Sometimes it takes me multiple times to submit it

Response from Sales Rabbit

Thanks for the feedback Franco. We are going to be coming out with a great update for TechRabbit soon. You will love it.

Raul
Raul
Overall rating
  • Industry: Environmental Services
  • Company size: 201–500 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

New and improve

Reviewed on 2019/02/05

Pros

Sales rabbit it probably one of the best apps for door to door sales. It looks amazing and the team behind it is dedicated to improving it.

Cons

I don’t like how you have to go through sales rabbit in order to get their Boost services. Other than that it’s great.

Johnathan
Overall rating
  • Industry: Telecommunications
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Where are the product videos

Reviewed on 2017/02/17

This is a good product but I would like to see training videos. Weekly emails from sales rabbit...

This is a good product but I would like to see training videos. Weekly emails from sales rabbit with training and features would be nice. Even for products I don't have and I could purchase if it's worth the money, value.

Pros

I don't know enough about this product to give pros and cons as well as the next but I do like the API function with Agemni very much.

Cons

Battery sucker and no android support.

Response from Sales Rabbit

Hey Johnathan,

This is really good feedback. I love the idea of putting together product emails that we send out. Additionally there is a Help Center with lots of product articles and video tutorials. You can access it at app.salesrabbit.com then click on Account, then Help. Thank you.

Jonathan
Overall rating
  • Industry: Telecommunications
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Very good quality app but has too many updates.

Reviewed on 2017/08/11

Plenty of day to day use.

Plenty of day to day use.

Pros

I love the convenience of the app in my line of work. There are other more important issues that I have to deal with when locating an area on the map. This is not an issue for Sales Rabbit.

Cons

Too many updates. Every time I check my updates it's always trying to update seems like. I guess that's to be expected with a gps map indicator to make it more convenient?

t
Overall rating
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

3.875 on a 10 scale

Reviewed on 2017/03/08

Sales Rabbit, Tech Rabbit... I commend you on the attempt for this service! 10 outta 10.
Now...

Sales Rabbit, Tech Rabbit... I commend you on the attempt for this service! 10 outta 10.
Now for the truth:
Ease of user input = 5
Reliability = 4
Availability of user Support = 1
Input Accuracy Consistency = 4
Software Performance = 3
Input Options Feasibility = 4
Software Creativity = 5
Overall user satisfaction = 5

Of the 8 categories I ranked your product, your net average score = 3.875

Solely based upon the initial plan of this software you were spot-on. However, being forced to use this software by my employer, resulted in more frustration, confusion and disappointment to be totally honest with you.
My earnest attempts to obtain real-time 'How-To's' for use of this product where 100% devoid.
Presently the current edition of this product is neanderthal at best. On the bright side it allows you unimaginable room for improvement. Best of Luck...

Response from Sales Rabbit

I'm sorry you have not had a great experience with SalesRabbit. We are always making improvements to the platform and rely on users like you to improve the product by sending us your feedback. It would be great to get some more specifics on where we can further improve. If you need support please call into 801-919-7499 or email [email protected]. We are coming out with a big update for TechRabbit within next couple of days :)

Janel
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Rabbit freezes

Reviewed on 2020/02/20

6

6

Pros

Easy to keep track of daily reports and easy to add new features. Nice to add notes in to keep track of daily or monthly goals

Cons

Freezes up way to much. Will kick you out of the app and hard to get ahold of CSR to help solve the problem

Ethan
Overall rating
  • Industry: Entertainment
  • Company size: 1 001–5 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My opinion

Reviewed on 2017/02/22

I love the app it works very well and I have no issues with it at all it makes my job as a salesman...

I love the app it works very well and I have no issues with it at all it makes my job as a salesman way easier and i don't know what I would do without it.

Pros

I like how it has the map and shows you costumer leads

Cons

Sometimes it can be slow to load

Jordan
Overall rating
  • Industry: Telecommunications
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Love sales rabbit

Reviewed on 2017/02/17

I think that sales rabbit really helps my performance in selling. I used to do everything on paper...

I think that sales rabbit really helps my performance in selling. I used to do everything on paper but it is so much easier on my phone. Sometimes it is wrong on the names but I still like it.

Pros

Easy to use

Cons

Wrong names

Shoney
Overall rating
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

SALES RABBIT

Reviewed on 2017/02/23

works fine, I just wish there was input fields for AT&T internet as well as a drop down to schedule...

works fine, I just wish there was input fields for AT&T internet as well as a drop down to schedule a technician.

Pros

very efficient way to process new customers
has tools that make sales more effective
time saver

Cons

not seeing the leads of my reps
having to put AT&T internet info in notes rather than drop down tabs

Franco
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great door to door tool

Reviewed on 2019/04/02

overall the experience was great. it's a powerful tool for sales reps, managers. It can also help...

overall the experience was great. it's a powerful tool for sales reps, managers. It can also help create competition with the leaderboards, etc. if you are doing door-to-door sales, it's a must.

Pros

Sales Rabbit provides an easy way for sales reps to work, especially in the door-to-door sales field. it provides area maps, allows for easy credit applications and agreement signatures. helps sales reps organize leads, sales, and be able to track who they have spoken to on the street, so that all potential leads are contacted.

Cons

there are some mistakes that sales rabbit makes when running credit. but overall, there is not much to not like

Cody
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Better off using a pen and paper

Reviewed on 2018/09/01

They don't provide you with much info, you purchase and then realize all the features you're...

They don't provide you with much info, you purchase and then realize all the features you're missing. No follow up support

Pros

They a nice looking app but unfortunately they don't have as many features as one would expect.

Cons

Pretty much everything. Realized I'm better off using a pen and paper

Response from Sales Rabbit

Hi Cody,

I'm sorry you couldn't find all the features you were looking for! That can definitely be frustrating.

We'd love to see if there are any features we can go over with you or architect different solutions for any problems you may experiencing.

Please feel free to contact us at [email protected] or 801-418-9009 ext.1

Sincerely,

SalesRabbit Support Team

Zachary
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

I like it

Reviewed on 2021/10/26

Pretty good

Pretty good

Pros

I’ve used this product twice at 2 different companies. We tried others are returned to SR.

Cons

The customer support is horrible, hands down

Richard
Overall rating
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Works decently for field use

Reviewed on 2017/02/17

While this app provides a decent field tool to manage client base, and to enhance sales ability...

While this app provides a decent field tool to manage client base, and to enhance sales ability with extra information to strengthen what you say. The app it self seems to be riddled with problems of use. It force closes on me and maes you restart the program all to often. Could be better could be worst but when it works it at least provides useful information to the sales person.

Pros

The fact it provides territory maps with sometimes accurate information. And is easy to use mostly.

Cons

That it has softwareally issues and force closes alot. As well as not always displaying accurate mapping, and or client data

Response from Sales Rabbit

Hey Richard,

We really value feedback from users like you. We have made stability a HUGE focus over the last 6 months at SalesRabbit. I believe you will be pleasantly surprised at the improvements with speed and stability across the platform. Thanks again!

Alicia
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 501–1 000 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

My first Sales Rabbit Review

Reviewed on 2017/02/28

Sales Rabbit is a new app to my sales team of canvassers. It is very easy to use and I love the...

Sales Rabbit is a new app to my sales team of canvassers. It is very easy to use and I love the different options that it allows us (prospect phone numbers so that we can call or text from their porch or in our office in the case of inclement weather) to reach prospects when the door goes unanswered. The only downside I've experienced is that if more than 1 person is logged in using the same profile it has a tendency to kick them out. I'm excited to see how our usage progresses from the winter to the summer.

Pros

The GPS and the ability to call prospects from the app.

Cons

If more than 1 person is logged in on a password it kicks the other users out.

Response from Sales Rabbit

Thanks for the review! We are glad that you have had a good experience with SalesRabbit. You should be able to login to at least a couple devices at the same time, but because the software is designed to have a different user for each login it is expected behavior to boot someone out of the app when this is happening. To avoid this you will need to create multiple users instead of sharing the same login.

Luis
Overall rating
  • Industry: Retail
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great service easy to use

Reviewed on 2017/02/24

Great service really easy to use ok only thing I would say that would make it better is if on a...

Great service really easy to use ok only thing I would say that would make it better is if on a droid phone if you can make it so you can qualify people on it and updated houses sometimes there's nothing there but it still shows a blip

Pros

Easy to use provides great information on potential customers

Cons

Can't qualify people on Android phones and houses are a little outdated

Response from Sales Rabbit

Hi Luis,

Wanted to let you know that you now can qualify on Android! You still cannot completely submit the sale but you can qualify your customers on your Android phone. Thanks for the review!

Clark
Overall rating
  • Industry: Computer Networking
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Only works on Mac technology

Reviewed on 2017/02/23

Glitchy software. Doesn't always update & than I don't get paid....

Patience serves as a protection...

Glitchy software. Doesn't always update & than I don't get paid....

Patience serves as a protection against wrongs as clothes do against cold. For if you put on more clothes as the cold increases, it will have no power to hurt you. So in like manner you must grow in patience when you meet with great wrongs, and they will then be powerless to vex your mind.

Pros

It's not paper work

Cons

Requires IPhone & Wi-Fi

Response from Sales Rabbit

Thanks for the feedback Clark! If you are using TechRabbit, correct, we do not have an Android app. Sorry for the inconvenience.

Drew
Overall rating
  • Industry: Retail
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Sales Rabbit

Reviewed on 2017/02/17

I Just started using sales rabbit but it was extremely easy to learn to use! Lots of features that...

I Just started using sales rabbit but it was extremely easy to learn to use! Lots of features that make things more simple.

Pros

I love being able to see the homes as well as mark the homes according to different things. The agreemtent is also really convenient to use!

Cons

Unfortuanletly I don't have unlimited data. But I don't think there any way to use sales rabbit with out having to need data or wifi.