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Zuant Reviews

Zuant

4.4 (10)
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Zuant - Lead capture app - Connect. Engage. Grow.

Overall rating

4.4 /5
(10)
Value for Money
4.7/5
Features
4.5/5
Ease of Use
4.6/5
Customer Support
4.9/5
100%
recommended this app
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10 Reviews

Cynthia
Cynthia
Overall rating
  • Industry: Accounting
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

It´s help me to capture data in any moment in a very effective way.

Reviewed on 2018/07/12

I capture all the information that i need from the public events with my iPad even if I do not have...

I capture all the information that i need from the public events with my iPad even if I do not have WiFi connection.

Pros

It is awesome that it can be use without WiFi connection because in that way I can use it everywhere. It is very useful to be able to automate the marketing strategy with the sales strategy. It is great that it is a app, so I can have it on my iPad.

Cons

It has been design for IOS, so it is not available for everyone with any other type of device. This would a problem to work on because it would be helpful to be able to link it with google adwords because of the features that it has. The price is a little expensive for a app.

Emile
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Intergrated event lead capture

Reviewed on 2020/05/25

Zuant has solved a long standing challenge for our business; the capture and automated processing...

Zuant has solved a long standing challenge for our business; the capture and automated processing of leads captured at offline events. Setup was easy, albeit with the help of a Zuant success manager, and using the app was pretty straight forward. Support is always helpful and response times are perfect.

Pros

Zuant enables us to capture and process event leads end to end in a easy to use, easy to understand way with a lot of flexibility. Zuant integrates seamlessly with out Salesforce/Pardot infrastructure using custom integrations per event allowing for tracking and follow up unique to the event. The fact that Zuant captures leads both on and offline was a big plus.

Cons

Zuant is in development, constantly improving and releasing new features. Not everything we want is currently available. Arguably, the software is not mature yet. Ie. there is no event form cloud editor yet [you have to user an iPad], user management and related invoicing is a bit clunky and Zuant was only available on IOS, they just released an Android app.

Alternatives Considered

iCapture Survey

Reasons for Switching to Zuant

Zuant was less technical in setup and integration. User interface was more intuitive and friendly. Unlimited Pardot integrations was a plus.

Response from Zuant

Hi Emile,

Thanks so much for taking the time to review Zuant!
It's really great to hear that Zuant has been able to provide a solution for your business in terms of capturing leads offline, and that you have found both the lead capture process and the integration with Pardot easy and effective.

Thanks also for the feedback around what is currently available in Zuant - this is very helpful. Please continue to feed back to your ZAM with any thoughts you have about the current features and also what you would like to see in Zuant going forwards, and this can be passed on to the product team.

We look forward to working with you to continue to develop the lead capture experience!

Amber
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 501–1,000 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Zuant review

Reviewed on 2021/04/28

Keeping track of how we connect with potential clients at health fairs and events.

Keeping track of how we connect with potential clients at health fairs and events.

Pros

Really enjoyed the option to work offline as the locations of our events often had poor wifi or cell service. It reduced stress knowing that not having wifi wouldn't be a problem. Also enjoy the scanning business cards at events to reduce the hustle and bustle, which allows for more meaningful conversations and connections.

Cons

Pricing is what we least liked about this software. For the team our size, we could've done with a smaller package and still gotten the job done.

Robert
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 501–1,000 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Zuant has been great...

Reviewed on 2020/05/21

Very good.

Very good.

Pros

The software is pretty easy to use, update and create. The widgets are fairly easy to edit. And their support has been very quick to respond, even though they are in the UK.

Cons

Wish the Widgets were just a little easier to manipulate.

Alternatives Considered

Precision Events

Reasons for Switching to Zuant

Pricing was the biggest factor, and being able to email literature to the attendee.

Response from Zuant

Hi Robert,

Thanks so much for taking the time to give Zuant a review!
We're happy to hear that you have received great customer support, and that you have found the app itself easy to work with, with the thank you email feature being a particular benefit.

Thanks also for the feedback around the form widgets. We are always looking for ways to improve the Zuant experience for our clients so please feed back to your ZAM with any thoughts about the app or features you'd like to see going forwards so that they can pass this over to the product team.

We look forward to working with you on future shows!

Willie
Overall rating
  • Industry: Plastics
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Intentional Trade Shows

Reviewed on 2020/05/21

Overall, Our entire company views Zuant as a staple in our trade show program. We have built our...

Overall, Our entire company views Zuant as a staple in our trade show program. We have built our trade show program around the use of Zuant for lead capture. We have not found anything better. Also, the support staff is outstanding in my opinion.

Pros

Zuant is very user friendly. What I like the most is the ease of use. Our team simply has to down load the app from their app store, we add them as a user, they then sync the app and their on their way. It requires very little instruction. I have had new users use it for the first time without issue. Also, we have the option to add multiple forms an devices if needed as well the app works both online an offline.

Cons

The Zuant software has been extremely helpful to as our international trade show program has grown as a result of utilizing Zuant. The one thing I wish it could do is provide instant translations of business cards and or badges to English. The Zuant team has worked on this technology with us. I believe they are continuing this work on this technology even though it current does not exist in the 90-100% format. Zuant has assisted us with translations during trade shows to quicken the integrations process.

Response from Zuant

Hi Willie,

Many thanks for your wonderful review! We are happy to hear that Zuant has been helpful within your trade show programme for your entire team. It's great to know that the team have all found the app easy to use, including first time users!

Thank you for your feedback on the business card scanner/translations - the team will continue to work with you on this to make sure that this is an efficient, streamlined process.

We enjoy working with you on your trade shows and look forward to working with you on more in the future!

Kelli
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Same program, same device, every show.

Reviewed on 2020/05/21

Our team loves using Zuant, and the interaction with our Account Management team can't be beat!

Our team loves using Zuant, and the interaction with our Account Management team can't be beat!

Pros

Same program on staff devices - any show, anywhere! We love the showroom feature, with our product literature categorized so easily. It's perfect to add to the lead email to the customer, which is immediately sent just as the submit button is clicked. Easy Peasy.

Cons

I cannot think of anything, as improvements on auto-sync have been made!

Response from Zuant

Hi Kelli,

Thanks so much for the lovely review!

It's wonderful to hear that your team enjoys using Zuant and that your experience with the Account Management Team has been so positive!
Glad to hear that the showroom and thank you email are working great for you.

We enjoy working with you and helping you create a successful trade show experience, and we look forward to working with you on future shows!

Jack
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Zuant for Optum Marketing

Reviewed on 2020/06/04

Pros

- Ability to get our leads to our sales reps faster through integration with ESPs and Salesforce
- Customization abilities a plus
- Very responsive customer service

Cons

- Different ways to select from a list if there is a code behind it or not
- Form editing experience is fairly clunky as an admin
- OCR still doesn't capture correctly a portion of the time
- Follow up emails from the platform should integrate with Eloqua/ESP welcome campaigns as part of our nuture funnel

Response from Zuant

Hi Jack,

Thanks for taking the time to review Zuant, we're pleased to hear that you have received great customer service from the team.
Thank you for your feedback on the app and integration - we will have one of the team reach out to you directly to chat through this in more detail so that we can pass this over to the product team for review.

We look forward to working with you on future shows!

Tim
Overall rating
  • Industry: Medical Devices
  • Company size: 5,001–10,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Zauant review

Reviewed on 2020/05/21

Pros

The ease of use and customizable features are a huge plus for our organizations.

Cons

Would like to see more areas to add and customize surveys.

Response from Zuant

Hi Tim,

Thanks for the great review!

We're pleased to hear that Zuant has been able to provide you with a lead capture product that is both advanced and easy to use.
Thanks for your feedback on the customization of surveys - we will have a member of the team contact you directly to learn more about how we can help with this.

Thanks again for your review and we look forward to working with you on future shows!

Charlotte
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Amazing lead gen software for events

Reviewed on 2020/04/02

Pros

really easy to use
control of your own dashboard
real-time reports
training videos online

Cons

sales team can be pushy
could work better for online events

Response from Zuant

Hi Charlotte,

Thanks so much for taking the time to review Zuant! We're glad to hear that you have enjoyed using Zuant at your events and that you have found the reporting features within the dashboard useful.

We're sorry to read that you found a member of our sales team rather pushy, thanks for bringing this to our attention and we'll feed this back internally.

Regarding online events - we are continuing to work on ways to adapt Zuant for those shows that have gone virtual - watch this space!

Braian
Overall rating
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

This platform built for iOS can be configured to accommodate a wide range of lead capture for

Reviewed on 2018/06/18

Pros

This platform built for iOS can be configured to accommodate a wide range of lead capture for our business. It´s help me to capture data in any moment. For me, the most important atribute, is that i can use it without wifi connection. Also, We can automate the marketing strategy with the sales strategy thanks to the captured results.

Cons

It is not possible to connect or link this platform with other android tools, it will be useful due to the attributes of google adwords and other tools to measure the potential of the market and consumers.