eZee Centrix

4.7 (300)
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Online hotel channel manager

Overall rating

4.7 /5
(300)
Value for Money
4.6/5
Features
4.6/5
Ease of Use
4.6/5
Customer Support
4.8/5

94%
recommended this app
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300 Reviews

Deep
Deep
Overall rating
  • Industry: Hospitality
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Comprehensive and Intuitive Product

Reviewed on 2017/11/07

Every product in the development phase initially has a number of limitations, the same was the case...

Every product in the development phase initially has a number of limitations, the same was the case with eZee. But their endeavour to accept feedbacks and roll out periodic updates has made them one of the most sought after software in the budget hospitality market in India at least!

Pros

eZee Centrix is a comprehensive and an extremely intuitive channel manager. While managing a chain of properties, the various automation features act as a boon. To top them all, they have an extremely dedicated and proactive team in the back end taking care of issues and development.

Response from eZee Technosys

Thanks a ton Deep for such an amazing feedback. Working with clients like you is always delighting. If you ever need any assistance please don't hesitate to contact us. Warm regards from team eZee!

Viraj
Overall rating
  • Industry: Hospitality
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A Powerful Tool

Reviewed on 2024/09/03

Efficient but complex; powerful features, occasional sync issues, learning curve.

Efficient but complex; powerful features, occasional sync issues, learning curve.

Pros

It simplifies the process of updating and managing room rates and availability across multiple online travel agencies (OTAs) and booking platforms, which can save a lot of time and reduce the risk of overbooking.

Cons

While it's powerful, the system can be overwhelming for beginners due to the range of features and options. It might require a learning curve, especially for users not familiar with channel management software.

Sharath kumar
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Easy to oprate

Reviewed on 2022/12/28

Very user-friendly software and easy to use.

Very user-friendly software and easy to use.

Pros

The channel manager the very user friendly software. the fetcher and functionality are unto dated .the support executives supportive.

Cons

There is nothing to say wrong about the software

Response from eZee Technosys

Hi Sharath,

Thank you so much for your valuable feedback. We are delighted to know that you are satisfied with eZee Centrix. In case, there is anything to share, feel free to write us at [email protected]

Regards,
Team eZee

Amitesh
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Overwll it was a good experience

Reviewed on 2024/09/26

[sensitive content hidden] from technical support where quite helpful and resourceful

[sensitive content hidden] from technical support where quite helpful and resourceful

Pros

Ease at channel manager application to manage rate and inventory on day to day basis

Cons

Application is very limited, and safari / Chrome view is not upto latest tech. Companies providing simillar services

Vicky
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Good product and support

Reviewed on 2024/09/09

The support provided is superb and outstanding.. Specially [sensitive content hidden] very prompt..

The support provided is superb and outstanding.. Specially [sensitive content hidden] very prompt..

Pros

The software is user-friendly and an excellent product.

Cons

The interface could benefit from an upgrade

amandeep
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Channel Manager and pms

Reviewed on 2024/09/05

overall its a great experience with ezee centrix.

overall its a great experience with ezee centrix.

Pros

its very easy to use and support team is always ready to help.

Cons

they need email for every update and do not update data on calls.

Deepak
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A great additon to our daily work

Reviewed on 2024/05/09

Pros

First of first of all, we are very happy with this product. We’re managing our daily inventory with easy and we are changing our rates, rooms, occupancy and every thing through this only. Ezee team so helpful that we are facing any kind of issue they are solving it so fast.

Cons

Nothing is there as cons. Its totally perfect

Dinesh
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent and efficient channel manager

Reviewed on 2024/06/19

Our experience has been exceptional, it has saved us a lot of time and made it’s easy to use

Our experience has been exceptional, it has saved us a lot of time and made it’s easy to use

Pros

Ezee centrix integrates well with reservation and booking software, and I like its ease of use

Cons

No cons for now , it works as it is supposed to and Iam happy about it

Divan
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Company, Great Products and Great Staff

Reviewed on 2024/08/29

Pros

It is a great product that does exactly what I need from a PMS.

Cons

There isn't something a I didn't like about the product.

Sri
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Using Ezee for 2 Years

Reviewed on 2024/07/09

Pros

We've had the pleasure of utilizing Ezee's channel manager and Internet Booking Engine (IBE) services for the past two years, and it's been a truly exceptional experience. The support team at Ezee has been outstanding, with a special mention to [sensitive content hidden], who has consistently gone above and beyond to ensure our needs are met.Ezee's user-friendly interface and robust features have streamlined our operations, saving us valuable time and resources.

Cons

could improve Mobile app like managing inventory and marking sold out

Mary
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

eZee Centrix Experience

Reviewed on 2024/08/25

Overall its a good experience using eZee Centrix especially when partnered with eZee Absoloute...

Overall its a good experience using eZee Centrix especially when partnered with eZee Absoloute system.

Pros

Good connectivity within different channels as well as their support team.

Cons

They can't connect with some B2B Channels, hoping they will have a connection with other B2Bs in the market.

Lalit
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Team

Reviewed on 2024/05/11

Pros

Very easy to use ezee centrix and I can manage all the OTA's through channel manager.

Cons

very easy to use and I dont think there is anything least bad about ezee centrix.

Pravin
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Grandis Inn

Reviewed on 2024/09/04

We have good experience with them and handling is good

We have good experience with them and handling is good

Pros

easy to access and to handle multiple OTA in single platform.

Cons

As of now everthing is good for us to go.

rok
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

good experience

Reviewed on 2024/03/27

great team work, good communication, very good or the best local representatives

great team work, good communication, very good or the best local representatives

Pros

easy to use, great local support........

Cons

communication sometimes taking to long..

Iti
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Easy to use

Reviewed on 2024/05/24

Pros

Users appreciate eZee Centrix for its user-friendly interface, seamless integration with OTAs and PMS, real-time updates, comprehensive reporting, 24/7 customer support, customizability, and cost-effectiveness. These features make it a valuable tool for efficient hotel management.

Cons

eZee Centrix is appreciated for its user-friendly interface, seamless OTA and PMS integration

Manjunath
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Review of Ezee Centrix

Reviewed on 2024/06/20

Pros

Ease of operation, All time uplink, No server issues, Back end Support.

Cons

Charges for add-ons and non availability of available scanners in market to link.

Poornima
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Customer Service

Reviewed on 2024/05/03

Pros

The support form the customer service executives and
[sensitive content hidden]
has been really excellent overall as she is very quick in the resolution of any issues we face.

Cons

Software is user friendly and almost has all the features which is required,

Gopal
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Dynamic pricing feature is one of the most advance feature with 24/7 support.

Reviewed on 2024/06/26

All the things were good till date . Channel manager is working fine.

All the things were good till date . Channel manager is working fine.

Pros

Dynamic pricing feature is one of the most advance feature.

Cons

Be as a part of hoapitality busines things which are necessary in product is already there.

Revathi
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Very Good Software

Reviewed on 2024/03/11

Pros

Easy to manage channel rates to other otas

Cons

Easy to put sold out for all ota platforms.

Ashok
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

One of the best Channel Manager for hospitality business

Reviewed on 2024/06/21

Pros

The rates and inventory which we update used to get update instantly

Cons

there is nothing for which I can suggest for the improvement.

Simbanad
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

eZee review

Reviewed on 2024/09/20

Experience has been very good with eZee. Support response is very fast

Experience has been very good with eZee. Support response is very fast

Pros

Very easy to use and learn. Makes our job easier for updating the rates for all the OTAs

Cons

Nothing, as the software is good. So far no issues

Ashfaque
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Review from Hoyestay

Reviewed on 2024/08/27

Pms and channel manager is user friendly and customer care is also good

Pms and channel manager is user friendly and customer care is also good

Pros

PMS,Channel manager and Customer care Support

Cons

I didn't feel anything bad, It would be better if the invoice design has more than one design

Nikhil
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use

Reviewed on 2024/04/05

Pros

The product comes with very simple UI and which is easy to understand.

Cons

Configuration panel has very old UI, which is quite frustrating to use

jerwin
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

It's Good!

Reviewed on 2024/03/28

Pros

-user-friendly
-great customer live support 24/7

Cons

-Reports are not customizable
-No auto-updates (you have to update all of the clients manually, one by one)

deepak
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

easy to use.

Reviewed on 2024/09/23

Pros

in ezee centrix booking from guest inform quickly

Cons

the customer contact is easily not available.