dualmon Remote Access Reviews

Web-based, so nothing to install. Client computers only require an install to allow for unattended access. For "quick" remote connection a simple "server" login through the web and a code sent to the remote PC is all that's required.

It is an excellent value for the cost - I've used far more expensive systems that were not faster, simpler or more capable.

It allows me to access the PC's of a remote staff with just a few clicks, allows them to see what I'm doing for training purposes, and very efficiently puts a remote PC under my direct control.

For accessing PC's connected to multiple monitors, it requires manually toggling between the remote screens. It DOES allow access to all connected monitors, but sometimes the window you need is visible, but not in the panel you're viewing.

I love the fact that I can access my office computer from home, especially since I live in an area where the weather can get rough.

I do not like the fact that I have to keep my computers on in order to access them. If I accidentally shut my computer down before leaving the office, I am unable to access my files, which can be a headache.

The main advantage of this software is that it is scalable, so communication at the enterprise level brings work teams in a synchronized and secure way with two factors of authentication, while you could to be connected over the internet with any platform .

The truth is that even though I analyze this software, I consider that the only thing against it is the operating cost, perhaps because it is focused on corporate application.

I absolutely love the ease of use of the Dualmon program! As Director of IT for the largest Methodist mission in the United States, it's imperative that I have an easy to use program to remotely access my organization's machines. I'm able to manage my servers and other PC's from anywhere with this software. I've tried other solutions, but Dualmon is BY FAR the best alternative that I've found!

There is really nothing negative that I have to say about Dualmon!

What I like most about DualMon is it's low cost - while offering essentially the same functionality as the very high-priced alternatives!

The only feature missing from DualMon is multiple window control.

It is very easy to use and priced just right. We are a small company, and couldn't afford the competitor. You are perfect.

Would be nice to have an option to either lock the client application so end users can't disable/close it, or to have it hidden altogether.

The cost of Dualmon compared to other remote access software is great. Requiring a password each time a remove PC is accessed is a plus.

The speed compared to other remote access software could be improved. There is a noticeable delay in keystrokes on the remote PC.

Ease of setup, especially when compared to setting up a vps

Paying for it but absolutely don't mind since it's a great value

The ease of access and the printing option

None to talk about at this point ,I use it daily

I like the fact that I can access my computer without having to carry a portable hard drive around and do everything I need to do in the office without having to physically be in the office.

If the computer I am accessing is turned off, then it does present a problem. Sometimes, the cleaning personnel will accidentally shut my computer off, which leaves me unable to access my computer.

Easy enough to use. Requires little explanation.

Some warning that expiration is upcoming would be nice. I went to use it for response to an outage and I had to dig out a credit card first.

Ease of use. Logging in is simple and the connection has always been reliable. It allows me to do my job while out of the office.

This product is easy to set-up and use. Very reliable! Never have any issues connecting to remote computers.

The window size function could be improved. Sometimes have issues viewing the remote computer when in QuickBooks. Then again, that could be "Operator Error". :-)

The reliability and image quality

Having to switch back and forth between dual monitor screens.

Ease of use. Never down as far as I can tell. One issue see below for explaination. Otherwise works great.

Only issue I have is quite often when I'm in session, I need to click on documents on my desktop several times before it opens.

I really like how affordable it is And easy set up. I can tell my clients to set up without problem. I also like how they are coming up woth new services like team log in which i hope to use soon

Can it offer screen sharing one day? I dont really have problems except i need an invoice page to see how much I've spent to bill client

I access my computers as well as friends and family from all over the world. I get a bundle package that is economical per computer and allows me to group them based on the different groups I am helping.

If they were going to improve it, I would like a way to stay connected for a set amount of time and a set amount of time since last activity.

It's easy to use and to implement, it has multiple users and it is very reasonably priced.

It is slow compared to other similar software

The price and ease of connecting to my computers

I can not view multiple screen at once

Easy set-up for most of our clients. Very little delay when connecting to a client machine. Customer Service is superior. Can't beat the price.

It would be nice if the software did not uninstall every time after I end the session. Some of our clients have an issue with computer things that are not our software.

It just works.... best bang for the buck.

Clients of remote access have had problems downloading plugin.

This does everything I need it to do. I can take control of a customer PC, it is secure with not only the password for your account but also for the static PC. I love the way the assistance works also, very easy.

Wish there was a wake PC option, that is all I would really need to be added.