Mattermost Reviews

Mattermost was absolutely trivial to set up and maintain, which was a huge plus back during the first dawn of Covid where we struggled to find a solution to team chat that allowed us to host on-premise, keeping all our data local - a must for many projects which have complicated data privacy regulations that are a nightmare to work around with cloud based products

One of the paid feature is unlimited search, and as a free user (10,000 line search limit, I think), it is often unclear whether you can't find what you're looking for because you hit the limit or because it's just not there.

Matter most is a daily tool vital for our comms at work especially since our setup is work from home.

Since mattermost is new I don't see and difficulties using it

1. If you like a free messaging tool for your team, Mattermost might be for you. It is like a knock-off version of Slack.
2. It has a mobile app that can be accessed both in PlayStore and AppStore.
3. I love its customized emoji functionality! You can also react to each reply so it is very desirable for me.
4. Even though it is free, your messages do not expire and be auto-deleted, unlike in Slack -- I love this feature.

1. Reply functionality is a bit of a hassle because your replies tend to be a little bit scattered, unlike in Slack where it is more neat and organized.

I like how easy is to use and allows different "rooms" for collaboration for teams. It is a great tool for fast daily communication.

Not much that I didn't like but I have been using for so long different products so habbit of using and switching to it was a tricky part. Maybe lack of 3ed party connection to tools.

It's free, it's open source, it has very easy to follow documentation. It's safe and secure. It works smooth.

It could have sub-channels and addittional options to configure. Could give native option for audio sending.

Mattermost has a very simple user interface and works seamlessly with minimal issues. It's a great alternative to other similar programs due to its accessibility and organized layout.

Mattermost could do better in making the performance better and smoothing out some the bugs that happens on Android devices.

Ever since I started using Mattermost, it has never been daunting to send large files online, collaborate via unlimited communication channels and manage projects automatically.

I do not like how Mattermost can’t function in absence of mobile data or WiFi.

The interface is pretty much self-explanatory. This is why the user acceptance is quite good. Customizing the interface is straight forward and can be done at user level.
The open source cummunity around Mattermost is really nice and welcoming.
Apps for every operating systems are available and easy to use once manually set up.
Scalability was never a problem with 1000+ users.

Setting up integrations is more complex than with Slack, where integrations can be installed with one click in the backend. There is an app directory, but the apps need to be set up manually. Once set up, they just work. Incoming webhooks are the only exception; they work out of the box.
Mobile perfomance is gradually getting better, but it's not yet up to Slack's par.
The Windows-app is not yet ready for big scale rollouts via group policies.

It enhance real-time group chatting.It is enhance seamless and secure team communication and collaboration.It is highly scalable.It is simple and fast to orchestrate and automate complex and repetitive workflows and projects with Mattermost.

Mattermost lacks video conferencing feature unless it's been integrated with other external applications.

Mattermost boost internal communication via creation of unlimited communications channels in one single repository.

I have been using Mattermost for an extended duration now and I rarely encounter challenges whenever I turn to it.

Easy to use and very user friendly UI. You can edit messages even after sending. Tag people whom you want the message to be seen in a channel. Easily accessible channels. It's a great open source application.

Screen sharing, calling and video conferencing option is not available which makes us dependent on other apps. Last seen online is not displayed which should be available.

We use mattermost in our office, we work in a highly regulated industry and needed something that could offer more security while making sure we keep our files transferred among one another in our control.

Very minimal not too like. They are growing their emoji collection, but would like to see some more fun stuff in the program to insert some fun into the mundane work day.

Open source and self hosted, I don't get irritated if slack goes down and I don't have to worry about my data security or my data just being lost of the company goes belly up. This is far and away our primary reason for using this instead of Slack,Hipchat,Cisco, etc.

It doesn't ask anywhere on this survey, but we use it for about 80 people, 60 staff and then various clients and contractors. We don't use many of the enterprise features, we just pay the licensing to support open source.

iOS and Android Apps are pretty idiocy, they're getting a bit better, but they are easily the worst part and I field lots of complaints about them. I would trade all new features and other fixes for faster and more reliable apps. The web interface is much better, but a bit buggy, nothing serious but little lags and quirks persist longer than I would expect.

The install process is also a bit silly, copy pasting files and such, a provided .deb or a custom apt repository would be 100x better and save me upgrade time and downtime. The lack of this is surprising considering almost all other software I use has this, even when it is free or small.

The ability to add many channels, with/without passwords, as and when needed. Combining multiple servers with separate usersets.

Since one of the more recent versions, they've altered a couple of shortcuts. One of these means I can no longer type an @-sign, making mentioning people rather difficult.

* The replacement of slack
* Mattermost has almost the same features as Slack
* You can host and run your own instance on your own server (For companies which hate clouds) :)
* You have a good overview of logs and you can see what goes around
* The statistics gives a good point when a dev team is productive
* You can easily create unlimited integrations which some internal stuff

* The lack of integrations (Slack is here over the top)
* The incoming hook limitation of maximum content length is the hell (Mattermost don't inform the customer about a message which was higher above the hard coded message size limit)
* UX in Slack is a little bit better (Slack is massively using websockets and eventstreams to fetch the actual team messages) -> You see always whats going on
* A 'Unread' channel (like in slack) would be a pleasure ;)
* A step by step guide for creating an integration would not bad for not advanced users

Self Hosted, easy to use and implement on our own servers.

Needs Manual intervention to clean up old files

The best thing about mattermost is it has minimal crashed unlike Skype and here we can create groups and have the groups without the need to create the groups again and again. Also personal chats are possible. Anybody can join a group with an invitation. this is very useful in cases like a organization has a support group and all employees added to that group and communication is reachable to all the members. There is no limit for members in the group. A member can leave or join the group as required. Groups can be made private or public.

The only concern is mattermost doesn't have calling option.. this is the only drawback. Would be great if calling is enabled.

You can host it for free.
Markdown support.
Gitlab Integration and updates.
Easy to administrate.

There are many mature alternatives.
Lacks some features or has them but you need to do way to much setup.
Doesn't feel as polished as others.
Mobile app is getting better, but still not up to the competition.

Very supportive and open-minded team which helps where they can. Also open for new feature ideas. Almost en par with Slack but self-hosted which is a big bonus for companies in privacy concerned organizations.

The iOS app could be better. Complicated installation/update if you don't do it via gitlab-omnibus package.

It is free and opensource, so you know what you are running and you can contribute to it whenever you think there's something that can be improved. It has all the necessary tools to be the organization's chat platform and whenever you find and odd problem, the support is there to help you.

It is not yet as intuitive to use integrations as it is with slack. The UI although has improved greatly over time, it still has room to improve.